What Aerocycle does

Aerocycle Environmental Solutions Pty Ltd, trading as Aerocycle and Aerocycle Plumbing & Pumping, is a family-owned commercial plumbing and pumping services company headquartered in St Marys, New South Wales, Australia. The business traces its origins to 1970 when Mark Watson began providing wastewater treatment and recycling services, and was restructured in 2008 under Brendan Watson to combine wastewater treatment capabilities with pumping and irrigation services. The company serves residential, commercial, strata, hospitality, and industrial clients across the Sydney metropolitan area, with a horizontal segmentation approach spanning five primary customer segments.

The company's service portfolio covers the full lifecycle of commercial water and waste infrastructure: pump supply, installation, and maintenance (submersible, stormwater, pressure, and booster pumps); commercial hot and warm water systems including energy-efficient boilers and pressure vessels; on-site aerated wastewater treatment systems and treatment plant design/manufacture; accredited liquid waste removal and transport including stormwater, sewer, and J120 oily waste; grease trap cleaning; backflow prevention and RPZ device certification with Sydney Water lodgement; and 24/7/365 emergency plumbing response. Technical assets include the proprietary Aerocycle Aquatherm disinfectant technology (launched 1990), specialized pump-out vehicle fleet with sub-2m and larger rigs, CCTV pipe inspection cameras, high-pressure jetters, and confined-space certified equipment. All work is delivered by an in-house team of fully licensed plumbers, drainers, and gas fitters holding NSW plumbing contractor license #290928C, with no use of sub-contractors.

Aerocycle operates a direct-to-customer go-to-market model with both bottom-of-funnel phone-based emergency and quote-driven acquisition, and a sales-led motion targeting commercial, strata, and industrial accounts through maintenance contracts. Revenue is generated via one-time project fees for installation/repair work, professional services fees for backflow certification and compliance documentation, and transaction fees for liquid waste removal. Quote-based pricing is standard with no publicly disclosed rates; billing is structured in 15-minute units with minimum call-out fees (elevated for after-hours) and cancellation fees of A$300 or 15% of quoted price. Marketing is conducted through an industry blog, Facebook/Instagram organic presence, and Google Business reviews (5.0 star rating). The company has completed 1,487+ projects and installed/maintained 725 commercial water pumps, boilers, and wastewater systems cumulatively since 2008.

Name

Aerocycle

Legal name

Aerocycle Environmental Solutions Pty Ltd

Website

https://aerocycle.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Aerocycle is a family-owned Sydney-based commercial plumbing and pumping services company specializing in water pumps, boilers, wastewater treatment, and accredited liquid waste removal for commercial, strata, industrial, hospitality, and residential clients across the Sydney metropolitan area.

Ownership category

akta.pro rank

Product category

Commercial Plumbing and Pumping Services

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Bulk Water & Wastewater/Sludge Hauling (TLADALAF)

Keywords

• Commercial plumbing services
• Water pump installation
• Wastewater treatment systems
• Liquid waste removal
• Boiler maintenance services

Headquarters

HQ city

Riverstone

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Pump Services: Supply, installation, maintenance, and repair of water pumps including submersible pumps for commercial, strata, and industrial applications. Includes pump package upgrades and routine maintenance auditing.
2. Commercial Hot and Warm Water Services: Design, installation, and maintenance of commercial boilers and pressure vessels, including energy-efficient system installations
3. Liquid Waste Removal Services: Accredited stormwater, sewer and j120 oily waste removal services with 24/7 emergency callouts. Includes scheduled or one-off pickups and emergency response services.
4. Wastewater Treatment Services: Design, manufacture, installation and maintenance of wastewater treatment plants and systems. Services include septic pump well setup, clearing water backups, drain field grease trap cleaning, and home sewage system installation.
5. General Plumbing Services: Full plumbing maintenance, installations, and renovations for commercial and residential properties with 24/7 emergency callout capability
6. Backflow and RPZ Device Services: Installation, testing, and certification of backflow prevention devices and RPZ valves with annual testing and Sydney Water lodgement documentation

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Aerocycle is a Sydney-based commercial plumbing and pumping services company that supplies, installs, maintains, and repairs water pumps, commercial boilers/hot water systems, wastewater treatment plants, and liquid waste systems. The company also operates a licensed liquid waste transport fleet and provides 24/7 emergency plumbing response across residential, commercial, strata, and industrial clients in the Sydney metropolitan area.

Product overview

Aerocycle is a family-owned commercial plumbing and pumping service company operating since 2008, specializing in water pumps, commercial hot/warm water systems, wastewater treatment, and liquid waste management across Sydney. The company offers an integrated portfolio of services including pump supply, installation, and maintenance; commercial boiler systems; aerated wastewater treatment; liquid waste removal and transport; oily waste disposal; grease trap services; backflow prevention; and 24/7 emergency plumbing. The services are delivered by a unified team of licensed plumbers, drainers, and gas fitters who combine traditional trade expertise with modern equipment and technology. All products are warranted and watermarked for Australian use, exceeding relevant building standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Pump Supply and Install Services Comprehensive pump supply and installation services for commercial, strata, and industrial sites across Sydney, including site assessment, pump selection, installation, testing, and system handover.
• Pump Maintenance and Repair Services Preventive maintenance and repair services for submersible pumps, stormwater pumps, pressure systems, and booster pumps across residential, commercial, and industrial properties.
• Stormwater Pumps Services Design, installation, servicing, and emergency repairs of stormwater pump systems with custom solutions for basements, low-lying areas, apartment complexes, and industrial facilities.
• Aerated Wastewater Treatment System On-site wastewater treatment and disposal service for domestic and commercial applications, including wet composting, aerated treatment systems, primary septic systems, and commercial units.
• Commercial Hot and Warm Water Systems Design, installation, and maintenance of commercial boilers and hot/warm water pressure vessels, specialising in energy-efficient systems to reduce costs and greenhouse gas emissions.
• Wastewater Treatment Services Design, manufacture, installation, and maintenance of wastewater treatment plants, including septic pump well setup, clearing water backups, drain field grease trap cleaning, and home sewage system installation.
• Liquid Waste Removal Accredited liquid waste removal services including stormwater, sewer, and oily waste (J120) specialists with 24/7 emergency callouts for commercial and industrial clients.
• Liquid Waste Transport Service Licensed liquid waste transport using specialised containment vehicles, handling septic tank contents, grease trap waste, oily water, contaminated rainwater, chemical residues, and industrial wastewater with EPA-approved documentation.
• Oily Waste Disposal End-to-end oily waste management including collection, treatment, and safe disposal following NSW EPA environmental standards, supporting car workshops, factories, hospitality venues, and service stations.
• Commercial and Residential Plumbing Full-service plumbing maintenance and installation using camera and jetting equipment, including confined space work, hot water specialty repairs, and liquid waste pumping from stormwater, septic, and sewer systems.
• Backflow and RPZ Device Services Installation, testing, and servicing of backflow prevention devices and Reduced Pressure Zone (RPZ) valves, including annual testing and Sydney Water compliance documentation lodgement.
• Treatment Systems Services Design, installation, and servicing of on-site wastewater units, commercial greywater systems, septic tanks, trade waste systems, pumpwells, and customised systems for schools and multi-unit buildings.
• Grease Trap Waste Service Professional grease trap cleaning, pumping, and EPA-compliant disposal for cafes, restaurants, commercial kitchens, and industrial clients, including filter and structure inspection with compliance documentation.
• 24/7 Emergency Plumbing Service Round-the-clock emergency plumbing response for burst pipes, overflowing toilets, stormwater problems, hot water faults, pump breakdowns, blocked drains, and liquid waste overflows across Sydney.

Quantifiable outcome

• 1487+ projects completed successfully
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Service Today: Large Australian plumbing, drainage and hot water service provider with similar 24/7 emergency response, commercial and residential coverage. Directly comparable on service breadth and geographic overlap in Sydney, though significantly larger in scale.
• Drain Surgeon: Australian plumbing and drainage franchise providing emergency plumbing, blocked drains, hot water and pipe relining services to residential and commercial customers. Comparable on service model, 24/7 response, and trade licensing requirements.
• The Plumbing & Gas Co: Sydney commercial and residential plumbing and gas-fitting specialist offering maintenance, installations and emergency callouts. Comparable on licensed plumbing, drainage and gas fitting scope and Sydney metro service area.
• Sharpline Plumbing & Drainage: Sydney plumbing and drainage contractor serving commercial strata and residential customers with maintenance and emergency services. Comparable on customer segments (strata, commercial) and Sydney geography.
• Active Plumbing: Sydney-based commercial and residential plumbing contractor offering maintenance, emergency, hot water, and drainage services. Comparable in service mix and target customer segments, though operating at larger scale.

Others

• Reece Limited: ASX-listed Australian plumbing and water infrastructure products distributor. Not a direct service competitor, but a key supplier and ecosystem participant whose commercial customers overlap with Aerocycle's.
• Reliance Worldwide Corporation: Manufacturer of plumbing and water management products (including backflow prevention devices) that supplies the same trade customers Aerocycle services. Adjacent rather than competitive, but indicative of the broader plumbing value chain.

Broad incumbents

• Cleanaway Waste Management: Australia's largest listed waste management company providing liquid waste collection, grease trap services and industrial waste disposal. Overlaps with Aerocycle's liquid waste removal and transport services, but operates at national scale with a much broader service portfolio.
• Suez Water Australia: International environmental services provider with Australian liquid waste, wastewater and trade waste services. Comparable on wastewater treatment and liquid waste scope, but competes primarily with municipal and industrial customers rather than SMEs.
• Veolia Australia and New Zealand: Global environmental services group with Australian operations in wastewater treatment, liquid waste and industrial water services. Comparable on wastewater treatment and liquid waste management, though operates at vastly greater scale and breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Aerocycle
• Instagraminstagram.com/aerocycle

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aerocycle