City of Colorado Springs

What City of Colorado Springs does

The City of Colorado Springs is a municipal government entity founded in 1871 and incorporated in 1886, serving approximately 486,428 residents (2022 US Census) as the 39th-largest city in the United States and second-largest in Colorado. Governed by a directly elected Mayor (Yemi Mobolade, the 42nd Mayor, sworn in June 2023) and nine-member City Council, the city delivers comprehensive municipal services including police, fire, emergency management (911 Communications), public works, parks and recreation, housing and homelessness response, economic development, and zoning/permitting. It operates multiple enterprise units: Colorado Springs Airport (COS), Mountain Metro Transit, Parking System Enterprise, Stormwater Enterprise, Patty Jewett and Valley Hi Golf Courses, Sertich Ice Center, Pikes Peak Regional Emergency Management, Evergreen/Fairview Cemeteries, and community/recreation centers.

The city's technology infrastructure centers on the GoCOS! mobile and web application (available on iOS and Android) for citizen service requests, the Accela permitting/records platform, GIS-based interactive project tracking portals, Monsido/Acquia for website accessibility monitoring, and PREP/CommonLook for document accessibility remediation. A comprehensive Digital Accessibility program enforces WCAG 2.1 Level AA, ADA Title II, Section 504, Title VI, and Colorado HB 21-1110/1454 compliance across the city's digital surface and ~600 ICT vendor relationships. The municipality owns uniquely differentiated physical assets—Garden of the Gods Park (6M+ annual visitors, National Natural Landmark), Pikes Peak summit (500,000+ visitors), and Olympic City USA designation with the U.S. Olympic & Paralympic Museum and over 50 sport organizations—anchoring tourism and brand reputation.

Revenue is generated primarily through general fund sources (property taxes, sales taxes, intergovernmental revenues), enterprise fees (airport passenger facility charges, parking, stormwater, golf), and transaction-based public records fees under the Colorado Open Records Act ($30/hour research/retrieval, $0.25 per photocopy). Discretionary federal capital flows through FAA, HUD, and other agency grants (e.g., $27.5M ATP funding for airport terminal modernization) supplement local revenue without drawing on local tax dollars. The city distributes services through City Hall (107 N. Nevada Ave.), the airport, transit network, parks/recreation facilities, Colorado Springs Pioneers Museum, Pikes Peak summit visitor center, the digital GoCOS portal, and community engagement channels (COS Weekly newsletter, Behind the Springs podcast, Springs TV government broadcasts, social media, public meetings, and signature events such as Bike to Work Day and America 250 Colorado 150).

Name

City of Colorado Springs

Legal name

City of Colorado Springs

Website

https://coloradosprings.gov

Company type

Public

Founded year

1871

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The City of Colorado Springs is a municipal government serving 486,428 residents with public safety, transportation, parks, utilities, housing, and economic development services, operating digital citizen platforms (GoCOS, Accela) and uniquely branded tourism assets including Garden of the Gods, Pikes Peak, and Olympic City USA.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213), Administration of Conservation Programs (924120)

SIC

Transportation Services (4700), Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Local Public Health & Human Services Administration (BPAIACAK), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Public safety operations
• Parks and recreation
• Municipal transportation
• Urban infrastructure

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. General Fund Revenues: City operates primarily through general fund revenues including property taxes, sales taxes, and intergovernmental revenues. Major initiatives like the $700,000 Downtown Clean & Safe program are funded through these sources.
2. Reimbursements for City Resource Use: Mayor Yemi Mobolade reimbursed the city $276.95 for personal vehicle use and donated $110.57 for his wife's vehicle use, indicating policies for recovering costs of personal use of city resources.
3. Airport Terminal Modernization Funding: Colorado Springs Airport has secured $27.5 million in Federal Aviation Administration ATP funding for terminal modernization, funded through airport cash, federal/state grants, and passenger facility charges. Airport does not use local tax dollars.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels9 records

Core offering

The City of Colorado Springs delivers municipal government services to approximately 486,428 residents and millions of annual visitors. Core services include public safety (police, fire, 911 communications), transportation (Colorado Springs Airport, Mountain Metro Transit), parks and recreation (156 parks, 160 miles of trails, Garden of the Gods, Pikes Peak), utilities, planning and zoning, housing and homelessness response, economic development, and records services (CORA, Police records release).

Product overview

City of Colorado Springs operates as a municipal government providing a diverse portfolio of citizen-facing services and internal operations. The city's core service products include public safety (911 Communications, Police Department), transportation (Colorado Springs Airport, Mountain Metro Transit), parks and recreation (managing parks, trails, open space), and administrative services. Key technology-enabled products include GoCOS! mobile/web app for citizen service requests, Springs TV for government broadcasts, and a comprehensive Digital Accessibility Services program ensuring WCAG compliance. The city also provides digital tools for records requests (Accela-based systems), ADA grievance procedures, and various online permitting and zoning services through integrated platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• GoCOS! Citizen Service Portal Mobile and web application for residents to report issues, request services, and contact city government. Available on iOS and Android platforms via the App Store and Google Play.
• Colorado Springs Airport (COS) Municipal airport providing commercial and general aviation services with ongoing terminal modernization funded through FAA Airport Terminal Program grants, airport cash, and passenger facility charges (no local tax dollars).
• Mountain Metro Transit Public transit system providing bus service throughout Colorado Springs, with electric bus testing and Bike Valet services for events.
• Parks, Recreation and Cultural Services Manages 156 city-owned parks, 160 miles of park trails, 105 miles of urban trails, 50 open-space areas, 128 playgrounds, plus golf courses (Patty Jewett, Valley Hi), the Sertich Ice Center, community centers (Deerfield Hills, Hillside), the Colorado Springs Pioneers Museum, and nature centers.
• Pikes Peak - America's Mountain City-owned 14,115-foot Pikes Peak summit attraction with visitor center, highway access, and special exhibitions such as the Zebulon Pike artifact display. Receives more than 500,000 visitors annually.
• 911 Communications Center Regional 911 emergency dispatch service handling emergency calls and dispatching police, fire, and emergency medical services. The City plans to create a new Colorado Springs 911 Authority to replace the existing regional structure.
• Digital Accessibility Services Comprehensive digital accessibility program including website remediation, document accessibility (using PREP and CommonLook), VPAT vendor compliance reviews for approximately 600 ICT vendors, Municipal Accessibility Maturity Model (MAMM), and accessibility training for city staff. As of Q1 2026, 2,878 documents have been remediated and website accessibility score improved from 75.4% to 82.6% in Q4 2025.
• Office of Accessibility City department ensuring compliance with ADA Title II and Section 504 of the Rehabilitation Act, providing accommodations, accessibility services, and operating the ADA/Section 504 Grievance Procedure.
• Colorado Open Records Act (CORA) Records Services Process for requesting and obtaining public city records in accordance with Colorado state law. Fees: $30/hour for research and retrieval (15-minute increments), $0.25 per 8.5x11 photocopy, actual cost for oversized maps/plans, $30/hour for on-site inspection, 50% of actual retrieval cost for off-site records, fees apply after 2 hours of staff time.
• Police Records Release Services Services for requesting police records including 911 audio, background checks, body-worn camera video, police reports, and forensic photos. Base fee is $10.00 for criminal justice records, with potential increases based on size and processing time.
• Pothole Watch Program allowing residents to track the status of pothole repair requests submitted through GoCOS from reporting through resolution.
• Permitting, Licensing, and Zoning Services

Quantifiable outcome

• 19% fewer people experiencing homelessness reported in 2026 PIT Count
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core, major, special and supporting.

• Colorado Legal ServicescoreImplementation/ SI/ Consulting Partner · 17 June 2026Colorado Legal Services provides free legal workshops on renter rights including lease basics, reasonable accommodations, security deposits, repairs, and eviction processes. Partnership between City Housing and Homelessness Response Department and Colorado Legal Services.
• Pikes Peak United WaycoreStrategic or Co-development Partner · 16 June 2026City of Colorado Springs partners with Pikes Peak United Way as the lead agency for the Pikes Peak Continuum of Care. The City serves as Collaborative Applicant for HUD CoC funding while Pikes Peak United Way handles implementation and community coordination for homelessness services.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development Partner · 16 June 2026HUD provides $4.04 billion in Continuum of Care Program funding nationally in 2026. City of Colorado Springs serves as Collaborative Applicant for the Pikes Peak Continuum of Care to access federal homelessness funding.
• Pikes Peak WaterwaysmajorStrategic or Co-development Partner · 16 June 2026Collaborative effort between City of Colorado Springs, Pikes Peak Waterways, and Colorado Springs Utilities on COS Creek Plan feasibility study to restore Monument and Fountain creeks, improve flood resilience, and enhance environmental health.
• National ArchivesspecialStrategic or Co-development Partner · 12 June 2026National Archives loaned Zebulon Pike's original field notebook for exhibition at Pikes Peak Summit Visitor Center as part of America 250 Colorado 150 commemoration. Artifact previously missing for over a century before being rediscovered.
• History ColoradosupportingStrategic or Co-development Partner · 12 June 2026History Colorado loaned Pike's sword for exhibition alongside field notebook from National Archives at Pikes Peak Summit Visitor Center as part of 220th anniversary commemoration.
• Downtown PartnershipcoreChannel Partner/ Reseller/ Distributor · 12 February 2026City committed $700,000 to enhance Downtown Clean & Safe program, likely in partnership with Downtown Partnership organization for program implementation to improve safety and cleanliness in downtown area.
• Denver WatermajorStrategic or Co-development Partner · 4 February 2026Colorado Springs Utilities working with Denver Water, Aurora, and Denver as Front Range water providers to weigh in on Colorado River water rights case involving Shoshone Power Plant ($99M purchase). Case affects water supplies for over 2.5 million people.
• Aurora WatermajorStrategic or Co-development Partner · 4 February 2026Partnership with Aurora on Colorado River water conservation district's bid to change and acquire senior water rights tied to Shoshone Power Plant. 18 Western Slope entities pledged $37.3 million toward the purchase.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• City of Phoenix: Larger Arizona capital city with a more developed municipal service portfolio (Sky Harbor International, light rail, extensive parks); comparable as a Sun Belt municipal operator at a larger scale and a useful benchmark for service-line maturity.
• City of San Antonio: Larger Texas municipality with comparable military installations (Joint Base San Antonio, Fort Sam Houston), major tourism draw (River Walk), and a similar mid-tier municipal service portfolio—but at meaningfully larger scale than Colorado Springs.
• City of Kansas City: Mid-sized Missouri municipality with comparable population tier and a parallel portfolio of municipal services including a municipally-owned airport, parks system, and transit authority.

Direct peers

• City of Albuquerque: New Mexico's largest city with comparable population tier (~560K), a major military footprint (Kirtland AFB), an international balloon festival tourism draw, and a similar municipal structure providing transit, airport, utilities, and parks services.
• City of Fort Worth: Texas municipality of similar mid-million population scale with comparable municipal portfolio (airport, transit, parks, public safety, utilities); one of the closest population-tier peers to Colorado Springs in the Mountain West/Southwest.
• City of Denver: Colorado's largest city and capital, directly comparable as a Colorado municipal government providing the same portfolio of public safety, parks, transit, utilities, airport, and digital services to a similar Front Range population.
• City of Aurora: Third-largest Colorado city and partner in the Front Range water-rights coalition with Colorado Springs; comparable as a peer municipal government delivering utilities, police, fire, parks, and economic development services in the same metro region.
• City of Tucson: Arizona city of comparable population (~540K) with similar municipal service mix including Sun Tran transit, Tucson International Airport, parks, and a Davis-Monthan AFB military relationship—closely aligned scale and service profile.
• City of El Paso: Texas border city with a comparable military presence (Fort Bliss) and similar population scale, offering a direct municipal-government peer with parallel service portfolios and federal-funding dependencies.
• City of Omaha: Nebraska city of similar mid-sized population tier with a comparable municipal service structure including police, fire, parks, airport, and active digital citizen-engagement platforms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cityofcos
• YouTubeyoutube.com/c/SpringsTV
• Facebookfacebook.com/cityofcos
• LinkedInlinkedin.com/company/city-of-colorado-springs
• Instagraminstagram.com/cityofcos
• TikToktiktok.com/@cityofcos

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles26 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Colorado Springs