MicroGrid Inc.

What MicroGrid Inc. does

MicroGrid Inc. is a privately held technology company...

Name

MicroGrid Inc.

Legal name

MicroGrid

Website

https://microgridtechsol.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

MicroGrid Inc. is a private healthcare technology company...

Ownership category

akta.pro rank

Product category

Healthcare Conversational AI Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

akta.pro secondary industries

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Care Coordination, Escalation & Clinical Workflow for RPM (HLACAFAI)

Keywords

• Healthcare conversational AI
• Patient engagement platform
• AI patient communication
• Healthcare automation software
• Enterprise healthcare AI

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. MIC Platform Subscription: AI-powered conversational platform for healthcare organizations, likely sold as enterprise subscriptions with modular deployment options.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

MicroGrid Inc. builds and sells MIC (MicroGrid Intelligent Connect), a healthcare-focused Conversational AI Platform (CAIP) that unifies patient communication across the end-to-end care journey—from awareness to aftercare—using transformer models. The platform is sold to healthcare providers, hospitals, and medical centers as an enterprise subscription with supporting front-end products (Colloki, OMS, DigiSign), enabling automated patient conversations, scheduling, follow-ups, and compliance-ready workflows.

Product overview

MicroGrid Inc. offers MIC (MicroGrid Intelligent Connect), a Conversational AI Platform (CAIP) complemented by a suite of front-end products including Colloki, OMS, and DigiSign. The architecture consists of a core AI engine (MIC) that powers intelligent healthcare conversations, supported by specialized front-end products that enable end-to-end patient journey management, enterprise AI agents, and secure digital workflows. The platform unifies every healthcare touchpoint with AI-powered dialogue that empowers patients and streamlines provider tasks.

Differentiator

Problem solved

Functional benefit

Brands

• MIC (MicroGrid Intelligent Connect): CAIP (Conversational AI Platform) that delivers AI-powered healthcare interactions, powered by advanced transformer models
• Colloki
• OMS
• DigiSign

Products and services

• MIC (MicroGrid Intelligent Connect) MIC is a healthcare-focused Conversational AI Platform (CAIP) that unifies patient touchpoints across the end-to-end care journey—from awareness to aftercare—using advanced transformer models. It delivers voice-to-text processing, continuous language optimization, real-time analytics, and ISO 9001:2015 / ISO 27001:2022 compliant workflows for hospitals, medical centers, and healthcare providers.
• Colloki Colloki is a front-end product within the MicroGrid product portfolio, listed alongside OMS and DigiSign as part of the healthcare AI solution suite. It is positioned as a component of the MIC platform for healthcare organizations.
• OMS OMS is a front-end product within the MicroGrid product portfolio, positioned as a component of the comprehensive healthcare AI product offering and complementing the MIC Conversational AI Platform.
• DigiSign DigiSign is a front-end product within the MicroGrid product portfolio, complementing the MIC Conversational AI Platform for end-to-end healthcare ecosystem solutions and digital signature workflows.

Quantifiable outcome

• 90% conversation success rate with minimized manual work
• +5 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Scale indicators4 records

Direct peers

• Nuance Communications (Microsoft): Now part of Microsoft, Nuance offers the Dragon/DAX family of healthcare conversational AI products for clinical documentation and patient communication — directly comparable to MicroGrid's MIC in target buyer (hospitals/health systems) and underlying transformer-based technology.
• Syllable: Syllable deploys AI agents for hospital call centers, patient scheduling, and aftercare follow-up — a near-1:1 match with MicroGrid's MIC value proposition of AI-driven patient communication for healthcare providers.
• Hyro AI: Hyro provides a conversational AI platform purpose-built for healthcare systems for patient scheduling, FAQ, and routing — overlapping directly with MIC's patient communication and end-to-end journey positioning.
• Notable Health: Notable provides AI-powered patient engagement and workflow automation for hospitals, addressing scheduling, intake, and follow-up — overlapping with MIC's automation of end-to-end patient journeys.
• Suki AI: Suki offers an AI assistant for clinicians and health systems, using generative AI to reduce documentation and administrative burden — comparable in healthcare-AI focus and enterprise health-system GTM to MicroGrid.
• Abridge: Abridge applies generative AI to medical conversations for clinical documentation and patient summaries, targeting large health systems — comparable in healthcare transformer-AI stack and enterprise hospital customer base to MicroGrid.

Broad incumbents

• Doximity: Doximity is a large physician and healthcare communication platform with workflow tools for clinicians — comparable buyer segment (healthcare organizations) and communication focus, but a much broader portfolio than MicroGrid's MIC.
• WELL Health Technologies: WELL Health is a large digital health company offering patient communication, telehealth, and provider workflow tools across North America — comparable end-customer focus (healthcare providers) and patient engagement overlap with MicroGrid's MIC platform.

Emerging players

• Augmedix: Augmedix uses ambient AI to convert patient-clinician conversations into documentation for health systems — adjacent to MicroGrid's voice/transformer-based healthcare AI but focused on clinician documentation rather than patient communication.
• Cedar: Cedar offers a patient engagement and billing platform for hospitals, with AI-driven personalization of the patient financial journey — partially comparable to MicroGrid's patient-journey coverage and healthcare provider customer base.

Market position

Strengths4 records

Weaknesses4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/microgridinc
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/89854590

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MicroGrid Inc.