What Contakt Consulting does

Contakt Consulting BV is a privately held Dutch IT consulting firm founded in 1999, headquartered in De Meern (Utrecht), Netherlands, operating as a network organization that combines a core team with an affiliated pool of freelance specialists (ZZP'ers) under DBA-compliant arrangements. The firm delivers six core service lines: digitalization strategy, information and data management, software package selection and implementation (using its proprietary PSP Pakketselectie and fit-to-standard methodologies), project/program/change management, information security and privacy/GDPR advisory, and consultancy & interim management. It also operates a dedicated AI-as-accelerator advisory practice, focused primarily on retail applications.

The company's client base is concentrated in four Dutch verticals: Retail, Design/Construction/Engineering (Ontwerp, Bouw & Techniek), Food, and Energy. Named enterprise clients include VolkerWessels, ASN Bank, Heijmans Vastgoed, Bouwmaat, Amac, Kappé, HEMA, De Bijenkorf, and Stemat. Contakt has institutionalized its role in Dutch sector digitalization through implementation partnerships in DSGO, DigiGO, iSHARE, Techniek Nederland, Topsector Energie, and MFF BAS, contributing to national frameworks for built-environment data sharing and energy data governance.

Revenue is generated through project-based professional services engagements with multi-year contracts, priced on scope, duration, and consultant seniority. The go-to-market is sales-led, combining direct enterprise engagement with referral-driven acquisition through the professional network. Marketing is built on thought-leadership content (blogs, expert interviews, LinkedIn, newsletters) and sector event participation. Contakt has codified proprietary assets including the PSP selection methodology, the Digiladder self-assessment tool (with Techniek Nederland and BIMPuls), and a workshop framework for retail application landscapes. No public revenue, funding rounds, M&A activity, or geographic expansion beyond the Netherlands has been disclosed.

Name

Contakt Consulting

Legal name

Contakt Consulting bv

Website

https://contakt.nl

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Contakt Consulting is a Dutch network-organization IT consultancy, founded 1999, providing digitalization strategy, software package selection, and change management services to enterprise clients across Dutch retail, construction, food, and energy sectors.

Ownership category

akta.pro rank

Product category

IT Consulting and Advisory Services

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Management, Scientific, and Technical Consulting Services (5416), Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

Risk, Compliance & Internal Controls Consulting (BPAHACAJ), Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)

Keywords

• IT consulting services
• Digital transformation advisory
• Software package selection
• Change management consulting
• Information security consulting

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Consulting Services: Contakt provides experienced professionals and consultants for project-based engagements across digital transformation, information management, and change management. Consultants are matched to specific client assignments based on expertise requirements.
2. Interim Management: Placement of experienced professionals in temporary management roles to support client projects and organizational change initiatives.
3. Software Package Selection & Implementation: Guided selection and implementation of software solutions using the proprietary PSP methodology, helping clients choose appropriate IT solutions and vendors.
4. DBA-Compliant Professional Network Services: Services connecting freelancers/self-employed professionals (ZZP'ers) with clients, ensuring compliance with Dutch DBA (Deregulering Beoordeling Arbeidsrelaties) legislation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Contakt Consulting is a Dutch network-organization consulting firm that sells project-based advisory and interim-management services across digital transformation, information and data management, independent software package selection, project/program/change management, and information security/AVG-GDPR compliance. It matches specialized professionals to client assignments in the Retail, Construction & Engineering, Food, and Energy sectors in the Netherlands (Benelux), applying proprietary methodologies such as PSP Pakketselectie and the fit-to-standard approach.

Product overview

Contakt Consulting is an IT consulting and advisory organization (network organization) that provides a portfolio of consulting services, not a unified software product. Their core offerings span six main expertise areas: Digitalization Strategy, Information & Data Management, Package Selection & Implementation, Project/Program & Change Management, Information Security & Privacy Legislation (AVG/GDPR), and Consultancy & Interim Management. They additionally offer AI consulting services as an accelerator of transformation, with sector-specific offerings for Retail (including AI in Retail, Unified Commerce), Design/Construction & Engineering, Food, and Energy. They also developed specific tools like the Workshop Applicatielandschap for retailers and the Digiladder self-assessment tool for installation companies, both developed in partnership with industry organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitaliseringsstrategie (Digitalization Strategy) Advisory service for enterprise and mid-market clients focused on harmonizing and rationalizing processes, data, and application landscapes using Agile methodology and bridging business and IT. Targets organizations seeking to align digital transformation with people and competencies.
• Informatie- & Datamanagement (Information & Data Management) Advisory service helping enterprises build data-driven organizations with clear data ownership and guaranteed data quality. Enables optimal utilization of data and data sources across the business.
• Pakketselectie & Implementatie (Package Selection & Implementation) Independent software package selection and implementation service using Contakt's proprietary PSP methodology and fit-to-standard approach, enabling fast and objective selection of future-proof, cost-efficient IT solutions and vendors, with implementation within time and budget.
• Project-, Programma- & Verandermanagement (Project, Program & Change Management) Project, program, and change management service including implementation support and employee training on required competencies and skills. Helps organizations realize organizational change with structured methodology and dedicated expertise.
• Informatiebeveiliging & Privacywetgeving (Information Security & Privacy Legislation) Advisory service providing insight into information security and AVG/GDPR situations, including scans, tailored approaches, exercises, and training to help organizations better protect against cyberattacks.
• Consultancy & Interim Management Staffing and matching service placing experienced professionals from Contakt's network in temporary management or consulting roles across domains such as package selection, data-driven working, and organization development, translating technology into tangible business value.
• AI als Versneller van Transformatie (AI as Accelerator of Transformation) AI consulting service helping organizations concretely utilize AI to make business smarter, faster, and more future-proof. Includes custom inspiration, analysis with key users, roadmap development, and implementation support for AI transformation.
• AI in Retail Sector-specific AI consulting service for retail organizations, covering practical AI applications, transformation readiness, and agent-based solutions across the retail value chain.
• Unified Commerce Consulting Consulting services for unified commerce implementations, integrating online and offline retail channels. Includes ecosystem partner coordination (e.g., New Black EVA, Aiden, In2Intel) for retail clients such as Amac and Kappé.
• Workshop Applicatielandschap (Application Landscape Workshop) A workshop for retailers to determine the most important starting points for an optimal and future-proof application landscape, developed by Bart de Vries and Jornand Runneboom.
• Digiladder Self-Assessment Tool A practical digitalization-level self-assessment tool for installation companies, providing low-threshold insight into digital maturity across approach, administration, Wkb Quality Assurance Law, and software matching modules. Developed in collaboration with Techniek Nederland and BIMPuls.
• Privacy Scan / GDPR Scan (AVG-scan) A privacy/GDPR assessment scan that provides organizations insight into their personal data processing posture, with an action plan based on assessment results.

Quantifiable outcome

• Improved project quality and structure for construction clients
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• DSGO (Digitaal Stelsel Gebouwde Omgeving)coreStrategic or Co-development PartnerContakt is an implementation partner for DSGO, a set of uniform agreements ensuring safe, reliable, and controlled access to data in the built environment. The company contributes enterprise architecture, adoption support, and project management to this major digitalization initiative for the construction sector.
• DigiGOcoreStrategic or Co-development PartnerContakt is an implementation partner for DigiGO, the approach for accelerated digitalization of the built environment. The partnership involves helping organizations achieve digital collaboration through sector-wide initiatives.
• iSHAREcoreStrategic or Co-development PartnerContakt is an implementation partner for iSHARE, working on digital collaboration frameworks. Consultants utilize the iSHARE framework where relevant to enable secure data sharing between parties.
• Techniek NederlandcoreStrategic or Co-development PartnerStrong multi-year connection between Techniek Nederland and Contakt Consulting. Joint projects include Digiladder tool development for installation companies, digitalization checklists, and various digital transformation initiatives for the installation sector.
• SSVV (Stichting Samenwerken voor Veiligheid)coreImplementation/ SI/ Consulting PartnerContakt consultant Steven Schippers has been embedded with SSVV for 3 years, handling ICT renewal from strategy to implementation, including application development, architecture frameworks, information security, and support organization setup.
• Centraal Register Techniek (CRT)minorStrategic or Co-development PartnerContakt is involved in initiatives related to Central Register Techniek, working on digital collaboration standards for the technical sector.
• TensingminorImplementation/ SI/ Consulting PartnerTensing provides management, development capacity, and technical coordination for GIS-related implementations. Partnership enables knowledge sharing and efficient project execution.
• Topsector EnergiecoreStrategic or Co-development PartnerContakt has delivered a data governance report for Topsector Energie that is frequently referenced in the sector as a reference work for energy data sharing. The report was produced by a specialized team from the Contakt network.
• MFF BAScoreStrategic or Co-development PartnerContakt professionals work at MFF BAS designing the Energy Data Sharing Framework, enabling reliable, safe, and efficient energy data sharing for smart energy transition solutions.
• AidenminorImplementation/ SI/ Consulting PartnerPartner in the Amac digital transformation project, contributing to the unified commerce implementation ecosystem alongside Contakt specialists.
• BIMPulsminorStrategic or Co-development PartnerPartner in developing the Digiladder tool for installation companies, collaborating on the practical implementation of digitalization assessment for the sector.
• Bouwend NederlandminorStrategic or Co-development PartnerSpin-off partnership from Techniek Nederland collaboration resulting in Digiscan for construction companies, applying lessons from the Digiladder tool developed with Contakt.
• KetenstandaardminorStrategic or Co-development PartnerPartner working on structural embedding of digitalization and support for installation sector digital transformation initiatives.

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Sogeti: Dutch-rooted IT services firm (part of Capgemini group) delivering digital transformation, testing, and integration services to Dutch enterprises. Directly competes with Contakt on similar package selection, integration, and managed digital mandates.
• Capgemini: Global IT and digital transformation consulting firm with a sizeable Netherlands practice. Directly comparable to Contakt across digitalization strategy, ERP package selection/implementation, change management, and data advisory — Contakt consultant Matthijs Ros's prior Capgemini background reinforces the direct overlap.
• Xebia: Dutch-headquartered IT consultancy focused on digital transformation, cloud, and software engineering. Competes for the same Dutch enterprise clients (including in retail and financial services) on similar ERP, data, and modernization mandates as Contakt.
• BearingPoint: European management and technology consultancy with strong Netherlands presence. Comparable to Contakt in scope (digitalization strategy, package selection, change, data) and in being a mid-size, European-rooted alternative to Big Four firms.

Broad incumbents

• Tata Consultancy Services (TCS): Global IT services and consulting firm with Dutch enterprise engagements spanning digital transformation, ERP, and managed services. Adjacent comparable in scale of Dutch enterprise work, though using global delivery centers rather than Contakt's local network model.
• Deloitte: Big Four firm with extensive Netherlands consulting practice spanning digital transformation, ERP/CRM advisory, risk and privacy (AVG/GDPR), and change. Competes for the same enterprise mandates as Contakt, including in retail, construction, and energy.
• PwC: Big Four firm with significant Dutch consulting practice covering digital strategy, technology, and transformation. Competes for similar enterprise digital transformation and change management engagements.
• Infosys Consulting: Global consulting and digital services firm with established Netherlands presence. Competes on enterprise digital transformation, ERP, and managed services for Dutch retail and industrial clients, though with a different delivery model (offshore-heavy).
• KPMG: Big Four advisory firm with a Netherlands practice offering digital transformation, technology enablement, and risk/privacy services. Overlaps with Contakt across ERP transformation, data governance, and AVG/GDPR advisory work for Dutch enterprises.
• Accenture: Global professional services leader with a large Netherlands practice across strategy, digital, technology, and operations. Overlaps with Contakt on enterprise digital transformation, ERP, and change mandates, but at far greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/contakt-consulting-bv
• Xx.com/incontaktmet

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Contakt Consulting