Hospital San Rafael

What Hospital San Rafael does

Hospital San Rafael is a private, high-specialty hospital group (H.A.E. – Hospital de Alta Especialidad) operating three medical units across Cuautitlán Izcalli, Tultitlán, and Huehuetoca in the northern Valle de México / Estado de México region. The firmographic founding year is 1994, and the hospital currently describes itself as serving thousands of patients annually with over 150 affiliated medical specialists across 33+ disciplines, including cardiology, cardiac surgery, neonatology, neurosurgery, oncology, vascular surgery, spine surgery, and trauma/orthopedics. Core clinical infrastructure comprises 24/7 emergency services, a high-specialty surgical unit, adult and neonatal intensive care units (UCI, UCIN), a clinical and histopathological laboratory, an in-house 24-hour pharmacy, a Centro Avanzado de Hemodinamia for cardio and neurovascular procedures, a hemodialysis unit, and an integral oncology program, complemented by four dedicated specialty clinics (endoscopy, vascular/wound care, cardiovascular, men's health).

The hospital operates a direct-to-consumer go-to-market with five overlapping revenue streams: fee-for-service medical procedures and hospitalizations across all specialties, 24-hour pharmacy sales, insurance billing through agreements with major Mexican insurers (Convenios con Aseguradoras), two subscription memberships (Familia San Rafael at $800 MXN/yr and a free Bebé San Rafael newborn plan), and pre-priced procedure packages for maternity (Standard, Master, Premium, Twin), general surgery (tonsillectomy, cholecystectomy, rhinoseptoplasty, appendectomy, bipolar TURP), and plastic surgery. Patient acquisition and intake run through the website (hospitalsanrafael.mx), WhatsApp business line (56 4000 5051), phone (55 5872 6100), Facebook, an online searchable physician directory, and an online pre-registration form. The customer base is the general population of northern Estado de México, with families and expectant mothers as a secondary persona targeted through maternity, neonatal, and pediatric offerings; insured patients represent a tertiary segment served via insurer partnerships. No ownership, investor, or financial disclosures are publicly available, and the hospital appears to operate as an independent, founder-involved private entity.

Name

Hospital San Rafael

Legal name

Hospital San Rafael

Website

https://hospitalsanrafael.mx

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Hospital San Rafael is a private high-specialty hospital group operating three units in Estado de México (Cuautitlán Izcalli, Tultitlán, Huehuetoca), serving thousands of patients across 33+ medical specialties with 150+ affiliated specialists and 24/7 emergency, surgical, and intensive care services.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Maternity & Perinatal Hospitals (Acute Care) (HLAFAAAJ), Children’s Hospitals (Acute Care) (HLAFAAAI)

Keywords

• Multi-specialty hospital services
• Emergency medical care
• Surgical and intensive care
• Maternity and neonatal care
• Diagnostic laboratory services

Headquarters

HQ city

Cuautitlán Izcalli

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Services Revenue: Revenue from consultations, procedures, surgeries, hospitalizations, and diagnostic services across 33 medical specialties
2. Pharmacy Services: 24-hour on-site pharmacy providing medications to inpatients and outpatients
3. Insurance Billing: Revenue from insurance companies through established agreements with major insurance providers in Mexico
4. Membership Plans: Annual family membership plans (Familia San Rafael) and baby memberships offering discounted services and preferential pricing
5. Package Deals: Pre-priced packages for maternity services (Standard, Master, Premium, Twin plans), surgery procedures (tonsillectomy, cholecystectomy, rhinoseptoplasty, appendectomy, RTUP), and plastic surgery

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Hospital San Rafael is a private high-specialty hospital group operating three medical units in Estado de México. It provides comprehensive healthcare services across 33+ medical specialties—including emergency care, surgery, intensive care, maternity, neonatal care, diagnostics, and rehabilitation—delivered by over 150 specialist physicians using advanced medical technology. The hospital supplements its clinical services with structured procedure packages, family and baby membership plans, and a 24-hour on-site pharmacy.

Product overview

Hospital San Rafael is a high-specialty hospital group (H.A.E. - Hospital de Alta Especialidad) offering comprehensive healthcare services through a multi-location network in the northern Valle de México region. The hospital operates three units (Cuautitlán Izcalli, Tultitlán, and Huehuetoca) with over 150 specialist physicians across 35+ medical specialties. Its core offerings include 24/7 emergency services, surgical units, intensive care (adult and neonatal), diagnostic laboratory, pharmacy, and specialized departments such as hemodynamics, hemodialysis, and integral oncology. The hospital provides specialized clinics (endoscopy, vascular/wound care, cardiovascular, men's health) and structured healthcare packages including maternity plans (Standard, Master, Premium, Twin), surgery packages, and plastic surgery packages. Two health membership programs are offered: the annual Familiy Membership ($800 MXN) providing preferential specialist rates, and a free Baby Membership for newborns. Additional services include pre-registration for admissions, insurance agreements with major Mexican insurers, and a searchable physician directory. The hospital emphasizes advanced technology for precision diagnostics and treatment safety.

Differentiator

Problem solved

Functional benefit

Brands

• Membresía Familiar San Rafael: Family membership plan offering preferential prices on consultations including general medicine, gynecology, pediatrics, traumatology, orthopedics, general surgery, nutrition, and dental services. Includes 20% discount for cash payments and 15% for card payments. Annual cost: $800.00 MXN including VAT.
• Membresía Bebé San Rafael

Products and services

• Consultorios de Especialidades Médicas (Medical Specialty Consultations) Specialty medical consultations across 33+ disciplines including allergology, cardiology, cardiac surgery, pediatric cardiology, general surgery, maxillofacial surgery, oncological surgery, pediatric surgery, plastic surgery, vascular surgery, spine surgery, endocrinology, gastroenterology, genetics, gynecology, hematology, maternal-fetal medicine, general medicine, internal/critical medicine, nephrology, neonatology, pneumology, pediatric pneumology, neurosurgery, neurology, nutrition, dentistry, ophthalmology, medical oncology, otolaryngology, pediatrics, proctology, psychology/thanatology, psychiatry, interventionist radiology, rehabilitation, rheumatology, trauma/orthopedics, and urology. For patients seeking general or specialist care.
• Servicio de Urgencias 24 Horas (24-Hour Emergency Services) 24/7 emergency and urgent care services available 365 days a year with immediate medical attention. For patients requiring urgent or emergency medical care.
• Laboratorio Clínico e Histopatológico (Clinical and Histopathological Laboratory) Diagnostic laboratory services analyzing biological samples to support diagnosis, prevention, and treatment of patients. For inpatients and outpatients requiring diagnostic testing.
• Servicio de Farmacia 24 Horas (24-Hour Pharmacy) 24-hour on-site pharmacy providing medications to inpatients and outpatients for convenience and continuity of care.
• Unidad Quirúrgica (High-Specialty Surgical Unit) High-specialty surgical unit equipped with cutting-edge technology for performing surgical procedures requiring hospitalization, with personalized pre- and post-operative attention. For patients requiring inpatient surgery.
• Unidad de Cuidados Intensivos (UCI) - Adult Intensive Care Unit 24-hour critical care unit providing constant monitoring and life support for patients with serious conditions, staffed by a multidisciplinary team. For critically ill adult patients.
• Unidad de Cuidados Intensivos Neonatales (UCIN) - Neonatal Intensive Care Unit Specialized neonatal care for premature infants and critically ill newborns with continuous monitoring by highly specialized staff. For newborns requiring intensive care.
• Centro Avanzado de Hemodinamia (Advanced Hemodynamics Center) Specialized procedures for diagnosis and treatment of cardiovascular and neurovascular diseases using advanced hemodynamic technology. For patients with cardiac or neurovascular conditions.
• Unidad de Hemodiálisis (Hemodialysis Unit) Dialysis treatment services for patients with kidney failure using advanced equipment and standardized care protocols. For patients with renal conditions requiring dialysis.
• Terapia Física y Rehabilitación (Physical Therapy and Rehabilitation) Personalized physical therapy programs to help patients recover mobility, strength, and quality of life after surgery, accidents, or chronic conditions. For patients requiring rehabilitation.
• Oncología Integral (Integral Oncology) Multidisciplinary approach to cancer treatment combining advanced diagnosis, cutting-edge treatments, and psychological support for patients and families. For oncology patients and their families.
• Check-Ups (Preventive Medical Check-ups) Comprehensive medical check-up packages designed for disease prevention and early detection of health conditions. For individuals seeking preventive care.
• Cirugía Ambulatoria (Outpatient Surgery) Same-day surgical services for procedures not requiring prolonged hospitalization, with rapid and safe recovery allowing patients to return home the same day. For patients eligible for ambulatory surgery.
• Terapia Intermedia (Intermediate Care Unit) Specialized care for patients requiring attention between intensive care and general hospitalization. For patients stepping down from ICU or escalating from general ward.
• Hospitalización (Hospitalization Services) Comprehensive inpatient hospitalization services with personalized attention, constant monitoring, and 24-hour medical staff availability. For admitted patients.
• Clínica de Endoscopia (Endoscopy Clinic) Specialized endoscopy clinic offering diagnostic and therapeutic endoscopic procedures. For patients requiring gastrointestinal or other endoscopic evaluation.
• Clínica Vascular y Heridas (Vascular and Wound Care Clinic) Specialized clinic for the diagnosis and treatment of vascular conditions and wound care. For patients with vascular disease or chronic wounds.
• Clínica Cardiovascular (Cardiovascular Clinic) Specialized cardiovascular clinic for the diagnosis and treatment of heart and vascular diseases. For patients with cardiovascular conditions.
• Clínica de Salud Masculina (Men's Health Clinic) Specialized men's health clinic providing care for male health conditions. For male patients seeking urological, reproductive, or other male-specific care.
• Paquetes de Maternidad (Maternity Packages) Pre-priced maternity packages covering labor, delivery, and postpartum care, available in Standard, Master, Premium, and Twin (Gemelar) tiers. For expectant mothers planning childbirth at the hospital.
• Paquetes de Cirugía (Surgery Packages) Pre-priced surgical procedure packages including tonsillectomy (amigdalectomía), cholecystectomy (colecistectomía), rhinoseptoplasty (rinoseptoplastia), appendectomy (apendicectomía), and bipolar TURP (RTUP bipolar). For patients seeking scheduled general surgery.
• Paquetes de Cirugía Plástica (Plastic Surgery Packages) Pre-priced plastic surgery procedure packages covering cosmetic and reconstructive procedures. For patients seeking elective plastic surgery.
• Membresía Familiar San Rafael (Family Health Membership) Annual family health membership providing preferential pricing on general medicine, gynecology, pediatrics, traumatology, orthopedics, general surgery, nutrition, and dental consultations, with 20% discount for cash payments and 15% for card payments. Annual cost: $800.00 MXN including VAT. For families in the hospital's service area seeking predictable outpatient pricing.
• Membresía Bebé San Rafael (Baby Membership) Free baby membership granted at hospital discharge for newborns, providing preferential pediatric consultation rate of $350.00 MXN (including VAT). For families with newborns delivered at the hospital.

Quantifiable outcome

• 33 medical specialties available
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Major Insurance Companies (unspecified names)coreOthersHospital San Rafael has established agreements with the main insurance companies in Mexico. Patients with insurance coverage from these partners can receive treatment at the hospital with coverage verification and cashless treatment options. The hospital displays insurance company partner logos on their website though specific company names are not listed.

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Hospital Galenia: Private hospital in Cancún offering high-specialty multi-disciplinary services with insurance partnerships. Comparable in operational model and specialty breadth though oriented to a different metropolitan catchment.
• Doctors Hospital: Private Mexican hospital focused on multi-specialty acute care with surgical units, ICU, and emergency services. Competes for similar suburban insured and self-pay patients across Valle de México-adjacent geographies.
• Star Médica: Mexican private hospital chain offering multi-specialty inpatient and outpatient services with insurance agreements. Competes head-to-head in suburban markets for insured patients seeking elective and acute care comparable to Hospital San Rafael's offering.
• Hospital Ángeles: One of the largest private for-profit hospital chains in Mexico with multi-specialty care, 24/7 emergency, ICU, and insurance partnerships. Operates across multiple Mexican cities with a similar high-specialty model, making it the most direct competitor to Hospital San Rafael in service mix and target patient segment.
• Hospital Joya: Private hospital group serving multiple Mexican cities with multi-specialty care, ICU, surgical units, and insurance billing. Comparable private acute-care model targeting middle-class insured patients.
• Hospital H+ (Hospital Hispanoamericano de Especialidades): High-specialty private hospital in Estado de México area providing multi-specialty care, emergency, and insurance-backed services. Closest geographic competitor to Hospital San Rafael with comparable service model.
• Christus Muguerza: Private hospital system in northern Mexico with comprehensive multi-specialty services and strong insurance/employer relationships. Comparable in service breadth, geographic orientation, and reliance on insurer-driven revenue.

Broad incumbents

• Centro Médico ABC: Prestigious private non-profit hospital in Mexico City with broad multi-specialty coverage, advanced ICU/NICU capabilities, and established insurer partnerships. Larger and more established but competes for the same insured and self-pay patient pool.
• Médica Sur: Large private hospital in Mexico City with comprehensive multi-specialty services, advanced diagnostics, and insurer relationships. Larger and more academically oriented but competes for the same insured and self-pay patient base in the broader Valle de México region.

Regional players

• Hospital San José: Private Mexican hospital with multi-specialty services and insurance agreements, operating primarily in Monterrey. Comparable service model but geographically separated, relevant for cross-region comparison rather than direct head-to-head competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hospitalsr
• Xx.com/hospitalsr
• LinkedInlinkedin.com/company/hospital-san-rafael-mexico

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital San Rafael