Comisión de Regulación de Comunicaciones

What Comisión de Regulación de Comunicaciones does

Comisión de Regulación de Comunicaciones (CRC) is the Colombian government regulatory agency with exclusive statutory authority over telecommunications, broadcasting, and postal services, established under Law 1341 of 2009 and operating under the Ministry of Information and Communications Technologies (MinTIC). Headquartered in Bogotá with 101–250 employees, CRC's mandate covers price regulation (including a reconnection fee cap reducing user costs by up to 97%), consumer protection, mobile number portability oversight, infrastructure deployment policy, and competition monitoring. The agency's primary stakeholders are Colombian citizens/consumers, regulated telecommunications operators/ISPs/mobile virtual operators/TV providers, and government/regulatory partners including international counterparts.

CRC's core products and services are regulatory rather than commercial in nature and include mobile device type-approval (Homologación de Celulares), a tariff comparison tool (Comparador de Tarifas), a regulatory sandbox (Sandbox Regulatorio) supporting satellite internet pilots, audiovisual content regulation (CRC+Audiovisual), the SIGRI short-code/SMS registration system, and the Postdata open government data platform publishing telecommunications market indicators. The agency is also piloting ConTIGO Digital, an AI-powered automated citizen attention system in its experimentation phase as of 2026. Underlying technology consists of a regulatory technology platform for telecommunications oversight, digital services, and OTT regulation, with partnerships spanning REGULATEL, the Progressive Alliance for Infrastructure, and a March 2026 bilateral MOU with Brazil's Anatel covering AI in regulatory design, OTT regulation, and user protection.

The business model is non-commercial: CRC is funded through the Colombian national government budget and provides all regulatory functions free of charge. No products or services are sold; pricing models and revenue disclosures are not applicable. Distribution occurs through government digital platforms, the Single Window procedures portal (Ventanilla Única), public consultations, the annual International Regulation Workshop, and active presence on social media (X, Facebook, Instagram, YouTube, LinkedIn, TikTok). Recent regulatory actions include a three-pillar cyber fraud resolution project targeting SMS sender ID verification, caller ID spoofing prohibition, and citizen education campaigns.

Name

Comisión de Regulación de Comunicaciones

Legal name

Comisión de Regulación de Comunicaciones

Website

https://crcom.gov.co

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

CRC is Colombia's statutory regulator for telecommunications, broadcasting, and postal services, operating under MinTIC. It sets service quality and pricing rules, oversees mobile number portability, and serves Colombian citizens, telecom operators, and government partners through non-commercial regulatory functions.

Ownership category

akta.pro rank

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Distribution channels2 records

Marketing channels5 records

Core offering

Comisión de Regulación de Comunicaciones (CRC) is Colombia's national regulatory agency for telecommunications, broadcasting, and postal services, established under Law 1341 of 2009. It sets tariffs, quality standards, and market rules for telecom operators; oversees mobile number portability, fraud prevention, and audiovisual content; and provides consumer-facing services such as device homologation, a tariff comparison tool, and open-data market indicators.

Product overview

Comisión de Regulación de Comunicaciones (CRC) is Colombia's national telecommunications and broadcasting regulator. The organization provides regulatory oversight, consumer protection services, and market monitoring rather than commercial products. Core offerings include mobile device homologation, tariff comparison tools, number portability monitoring, regulatory sandbox programs for innovation pilots (including satellite internet), audiovisual content regulation, and open data indicators on telecommunications market performance. The regulator also operates AI-powered citizen attention through ConTIGO Digital project currently in experimentation phase.

Differentiator

Problem solved

Functional benefit

Products and services

• ConTIGO Digital AI-powered automated citizen attention system in experimentation phase for handling user inquiries and regulatory service interactions.
• Homologación de Celulares Mobile phone type-approval and certification service ensuring devices meet technical standards for use in Colombia.
• Comparador de Tarifas Tariff comparison tool enabling citizens to compare pricing across telecommunications service providers.
• Sandbox Regulatorio Regulatory sandbox program allowing testing of innovative services (including satellite internet pilots) under supervised conditions for underserved areas.
• CRC+Audiovisual Regulatory framework and oversight for audiovisual content and broadcasting services in Colombia.
• SIGRI Information system for short codes and SMS services registration and management.
• Postdata Indicators Open government data platform providing telecommunications market indicators including fixed internet access, fixed/mobile telephony lines, mobile internet, and TV subscription metrics.

Quantifiable outcome

• Reconnection fee caps reduced user costs by up to 97%
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Anatel (Agência Nacional de Telecomunicações)coreStrategic or Co-development Partner · 24 March 2026
• REGULATELcoreStrategic or Co-development Partner
• PRAI (Progressive Alliance for Infrastructure)minorStrategic or Co-development Partner

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Enacom (Ente Nacional de Comunicaciones): Argentina's telecom and broadcasting regulator. Comparable converged scope across telecom, audiovisual content, and postal services.
• Instituto Federal de Telecomunicaciones (IFT): Mexico's autonomous telecom regulator. Regional peer across Latin America with overlapping jurisdiction over telecom, broadcasting, and digital services.
• Anatel (Agência Nacional de Telecomunicações): Brazil's national telecommunications regulator. Direct peer: CRC signed an MOU with Anatel in 2026 to cooperate on AI regulation, OTTs, and infrastructure sharing—same regulatory mandate over a much larger market.
• OSIPTEL: Peru's telecom regulator. Similar mandate over competition, quality, and user protection in a comparable Andean market.
• Arcep (Autorité de régulation des communications électroniques, des postes et de la distribution de la presse): France's converged regulator for electronic communications, postal services, and press distribution. Closest functional analog globally to CRC's scope.
• Subtel (Subsecretaría de Telecomunicaciones): Chile's telecom regulator. Comparable in scale and scope, focused on telecom service quality, competition, and consumer rights.

Broad incumbents

• Ofcom: UK communications regulator overseeing broadcast, telecoms, and postal sectors. Functionally analogous to CRC's converged telecom/broadcasting mandate.
• BEREC (Body of European Regulators for Electronic Communications): European body coordinating national telecom regulators. Reference for CRC's regional coordination work via REGULATEL.
• FCC (Federal Communications Commission): U.S. federal telecom and broadcasting regulator with broad scope across spectrum, media, and consumer protection. Mature global reference point for CRC's regulatory design.

Others

• MinTIC (Ministerio de Tecnologías de la Información y las Comunicaciones): Colombia's parent ministry under which CRC operates. Not a regulator peer, but the principal parent for policy direction and budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CRCCol
• YouTubeyoutube.com/user/CRCCol
• Facebookfacebook.com/CRCCol
• LinkedInlinkedin.com/company/crccol
• Instagraminstagram.com/crccol
• TikToktiktok.com/@crccol

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comisión de Regulación de Comunicaciones