Madinah Regional Municipality

What Madinah Regional Municipality does

Madinah Regional Municipality (أمانة منطقة المدينة المنورة) is the exclusive municipal authority for the Madinah Region of Saudi Arabia, operating under the Ministry of Municipal and Rural Affairs and Housing. It delivers statutory municipal services to citizens, residents, visitors, pilgrims, and businesses across approximately 943 sq km of urban area, with a permanent workforce of 1,001-5,000 employees supplemented by 5,730 seasonal field personnel deployed during Hajj operations. The municipality's service portfolio spans construction and commercial licensing, infrastructure maintenance (161 road resurfacing projects, 288,000 maintained lighting units, 550,000 sq meters of storm drainage, 39,000 green areas, 43,000 planted trees, 20 km of cycling tracks), environmental monitoring, and investment facilitation for one of Islam's holiest destinations serving millions of Hajj/Umrah visitors annually.

The municipality operates a multi-platform digital service ecosystem anchored by the Balady national platform, the Raseel electronic transactions portal, the Furas investment opportunities platform, the Visit Madinah tourism application, and a Geographic Explorer geospatial portal, plus an Open Data Platform exposing 38 API endpoints and 13 datasets. Technical infrastructure includes advanced road evaluation systems using LCMS2 3D laser scanning, Ground Penetrating Radar, Falling Weight Deflectometer, and an AI-powered Smart Road Surface Scanning (SRIA) module for automated defect detection, alongside a Tree Documentation Layer tracking 34,700 trees with environmental indicators. An Attaa digital assistant provides 24/7 text-based citizen support, and integrations with Nafath (national SSO) and ReadSpeaker (accessibility) are in place.

Revenue is generated through a hybrid model combining Saudi national budget allocation from the supervising ministry, transactional municipal fees (commercial licenses, construction permits, land leases, service charges), and long-duration investment partnerships such as the SAR 161.95 million 50-year land lease contract executed with Red Sea International Co. in July 2026 via the Furas platform. Customer segments are structurally diversified across citizens, residents, pilgrims, investors, and commercial operators, with most individual services provided free or at subsidized rates and enterprise relationships driven primarily by investment site requests rather than recurring fees. The municipality is governed under the Saudi Personal Data Protection System (Royal Decree M/19) and registered with the Digital Government Authority (License #20251006301).

Name

Madinah Regional Municipality

Legal name

Madinah Regional Municipality (أمانة منطقة المدينة المنورة)

Website

https://amana-md.gov.sa

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Madinah Regional Municipality is the exclusive Saudi municipal authority for the Madinah Region, delivering construction licensing, infrastructure maintenance, smart-city digital services, and investment facilitation to citizens, residents, pilgrims, and businesses across 943 sq km.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Public Administration (92), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Humanitarian Coordination, Information Management & Needs Assessment (BPADADAL)

Keywords

• Municipal services
• Urban planning
• Smart city infrastructure
• Public administration
• Construction permitting

Headquarters

HQ city

Medina

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Municipal Fees and Service Charges: Government-funded municipal operations supported by service fees including commercial licenses, construction permits, land leases, and various municipal service charges. Revenue generated from 50-year land lease contracts (e.g., SAR 161.95 million contract with Red Sea International).
2. Government Budget Allocation: Core funding from Ministry of Municipal and Rural Affairs and Housing for municipal operations, infrastructure projects, and smart city initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Madinah Regional Municipality is the government administrative authority for the Madinah Region of Saudi Arabia, delivering municipal services including construction and commercial permitting, urban planning, road and infrastructure maintenance, environmental monitoring, and Hajj/Umrah season operations. It operates integrated digital platforms (Balady, Furas, Raseel, Visit Madinah) and smart city infrastructure to serve residents, visitors, pilgrims, investors, and businesses across 943 square kilometers of urban coverage.

Product overview

Madinah Regional Municipality operates a comprehensive digital services platform consisting of multiple integrated service categories and digital channels. The portfolio includes core service categories for construction permits, commercial activity permits, and various municipal permits delivered through the Raseel electronic transactions portal. Citizen-facing mobile applications include Balady for complaints and requests, Visit Madinah for tourism experiences, and Foras for investment opportunities. The smart city infrastructure includes projects like Smart Al-Baqie, Shouran Paths development, and King Abdulaziz Square. Supporting platforms include an Open Data Platform providing access to municipal datasets, a Geographic Explorer for mapping services, Infrastructure Indicators dashboard, Tree Documentation Layer for environmental monitoring, and an Investor Service Center. A digital assistant (Attaa) provides automated citizen support. The municipality also operates dedicated portals for employees and partners, with services connected to national platforms including Nafath for authentication and Furas for investment opportunities.

Differentiator

Problem solved

Functional benefit

Brands

• Balady (بلدي): A unified national digital services platform providing municipal services, complaints, and permit applications across Saudi municipalities.
• Furas (فرص)
• Raseel (رسيل)
• Balady App
• Visit Madinah (روح المدينة)

Products and services

• Balady App

Quantifiable outcome

• Advanced 11 positions in IMD Smart City Index (from 85th to 74th globally)
• +5 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature7 records

Partnerships

Six partnerships are on record, tiered major, core and flagship.

• Red Sea International Co. (RSI)majorStrategic or Co-development Partner · 1 July 202650-year land lease contract valued at SAR 161.95 million for 63,088 square meters of land to develop, operate, and maintain a mixed-use building. Contract became effective July 1, 2026, with land handover completed via Furas platform including fee payment and electronic contract acceptance. Financial impact reflected in Q1 2026 results.
• University of Prince Mohammed (جامعة الأمير مقرن)coreStrategic or Co-development Partner · 1 June 2026Collaborative workshop with university students and faculty to enhance innovation and youth participation in developing smart city solutions. Joint initiative to leverage academic expertise for municipal challenges and create innovative solutions supporting urban development.
• UN Habitat (برنامج الأمم المتحدة للمستوطنات البشرية)flagshipStrategic or Co-development Partner · 1 May 2026Collaboration for housing data platform event 'Beyond Shelter: Data-Driven Housing for Better Quality of Life' at World Urban Forum 13 in Baku. Partnership under Sustainable Development Goals framework.
• Ministry of Municipal and Rural Affairs and Housing (وزارة البلديات والإسكان)coreStrategic or Co-development PartnerParent ministry providing oversight, budget allocation, and strategic direction for municipal operations. Manages national platforms including Furas investment platform and Balady service portal used by the municipality.
• Saudi Data and AI Authority (SDAIA) - الهيئة السعودية للبيانات والذكاء الاصطناعيcoreTechnology or IntegrationRegulatory oversight for data governance, privacy policies, and digital transformation aligned with national data protection regulations (Royal Decree M/19).
• Digital Government Authority (هيئة الحكومة الرقمية)coreTechnology or IntegrationRegistered platform under DGA licensing (License #20251006301) ensuring compliance with digital government standards, accessibility requirements, and national digital transformation initiatives.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Amanat Al-Riyadh (Riyadh Municipality): Direct peer — the municipal authority for Riyadh Region under the same Ministry of Municipal and Rural Affairs and Housing, delivering the same Balady/Furas platform stack, permitting, and smart-city services at a much larger scale.
• Amanat Makkah Al-Mukarramah (Makkah Municipality): Direct peer — sister municipality for the Makkah Region with nearly identical mandate (pilgrimage operations, Hajj/Umrah services, smart-city initiatives, Furas investment platform) and reporting structure.
• Dammam Municipality: Direct peer — another Saudi regional Amana under the same Ministry, operating the Balady/Furas platform stack and providing construction permits, commercial licensing, and infrastructure services.
• Amanat Jeddah (Jeddah Municipality): Direct peer — regional municipality in Saudi Arabia operating the same permitting, licensing, and digital service platform stack, serving a major urban population comparable in commercial complexity.

Emerging players

• NEOM: Emerging Saudi smart-city / regional development player with overlapping smart-city ambitions and infrastructure-tech focus; not a direct municipal peer, but a relevant benchmark for Vision 2030–era digital urban strategy.

Broad incumbents

• Abu Dhabi City Municipality: Broader Gulf municipal authority operating under the Department of Municipalities and Transport; comparable in delivering integrated digital municipal services and urban planning within a high-ambition capital city.
• Dubai Municipality: Broader Gulf-region municipal incumbent — comparable urban planning, smart-city, and digital permitting scope, but serves Dubai's larger and more commercially diverse base; useful benchmark for smart-city maturity in the region.
• Smart Nation Singapore: Global smart-city benchmark with comparable scope (digital government services, urban data platforms, citizen-facing apps); useful peer for evaluating Madinah's smart-city maturity trajectory and international ranking.

Regional players

• Seoul Metropolitan Government: Asia-based municipal government with comparable smart-city platform (mVoting, mPayment, open data), citizen-service apps, and digital infrastructure indicators — comparable in citizen-facing digital sophistication but serves a very different geographic and demographic base.

Others

• Ministry of Municipal and Rural Affairs and Housing (MOMRAH): Parent ministry and ecosystem operator — owns and manages the national Balady and Furas platforms that Madinah Regional Municipality delivers through; provides budget, strategy, and digital infrastructure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/amanaalmadinah
• YouTubeyoutube.com/amanaalmadinah
• Facebookfacebook.com/AmanaAlmadinah/?locale=ar_AR
• LinkedInlinkedin.com/company/amanaalmadinah
• Instagraminstagram.com/amana.almadinah
• TikToktiktok.com/discover/%D8%A7%D9%85%D8%A7%D9%86%D8%A9-%D8%A7%D9%84%D9%85%D8%AF%D9%8A%D9%86%D8%A9-%D8%A7%D9%84%D9%85%D9%86%D9%88%D8%B1%D8%A9

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Madinah Regional Municipality