Caramore Community

What Caramore Community does

Caramore Community is a North Carolina non-profit organization founded in 1974 by Caroline Livermore to serve adults with severe and persistent mental illness (SPMI). Headquartered in Carrboro with additional locations in Chapel Hill and Charlotte, it operates as the only transitional program in North Carolina that does not require insurance from its members, delivering services free of charge. The organization is nationally accredited and locally designated as a high confidence provider of mental health support services, and reports a 75% member graduation rate within one year of enrollment.

The service portfolio is a single unified transitional rehabilitation program composed of five interconnected offerings: Vocational Rehabilitation (employment placement and on-the-job coaching), Transitional Housing (community-based residential support for independent living skills), Peer Support (evidence-based, lived-experience-led one-on-one guidance), Individual Support Services (short-term daily living assistance including budgeting, hygiene, and medication management), and Work Adjustment Services operated through wholly-owned subsidiaries Caraflora and Caraclean, which provide paid production-oriented training and contract cleaning and landscaping services to local businesses, religious institutions, and organizations. The underlying technology is the person-centered, recovery-focused, community-integrated service model itself rather than any software platform.

The business model is a hybrid non-profit revenue structure. Direct service delivery is free to members, who partially fund operations through part-time work and self-payment. The organization supplements this with individual donations, workplace giving programs with automatic payroll deduction, planned giving through wills and estates, and service contracting revenue from Caraflora and Caraclean. Go-to-market is community-led: members are acquired through healthcare provider referrals (formal Provider Referral Form), self-applications (online DocuSign forms), community organization referrals, and word-of-mouth from member success stories. Marketing channels are limited to organic Facebook, an email newsletter, and community events. The organization is led by President and CEO David Chapman (since 2002) and operates with 11-50 employees across three North Carolina locations.

Name

Caramore Community

Legal name

Caramore Community

Website

https://caramore.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Caramore Community is a North Carolina non-profit, founded in 1974, that delivers free transitional rehabilitation services to adults with severe and persistent mental illness. Its integrated program spans vocational rehabilitation, transitional housing, peer support, individual support, and work adjustment via Caraflora and Caraclean subsidiaries.

Ownership category

akta.pro rank

Product category

Community Mental Health Rehabilitation Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Other Individual and Family Services (624190), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Vocational rehabilitation services
• Community mental health support
• Transitional housing programs
• Peer support services
• Work adjustment training

Headquarters

HQ city

Carrboro

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: Individual donations, workplace giving programs with automatic payroll deduction, and planned giving through wills and estate plans. Supports operational costs for providing free services to members.
2. Member Self-Payment: Members support themselves by working part-time and paying their own way through the program, contributing to operational sustainability.
3. Service Contracting Revenue: Revenue from contracting cleaning and landscaping services (Caraflora and Caraclean) to local businesses, religious institutions, and organizations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Caramore Community provides a single, unified transitional rehabilitation program for adults living with severe and persistent mental illness (SPMI) in North Carolina. Its core offering combines five interconnected services — Vocational Rehabilitation, Transitional Housing, Peer Support, Individual Support Services, and Work Adjustment Services (Caraflora and Caraclean) — delivered free of charge without insurance requirements to help members build skills, gain employment, and achieve independent living.

Product overview

Caramore Community offers a single unified program of transitional rehabilitation services for adults with severe and persistent mental illness. The portfolio consists of five interconnected services: Vocational Rehabilitation (employment assistance), Transitional Housing (residential support), Peer Support (peer-led guidance), Individual Support Services (daily living skills), and Work Adjustment Services (Caraflora and Caraclean crews for job readiness). The services are designed to be comprehensive and personalized, starting with basic needs assessment and progressing toward independent living. Notably, no insurance is required to participate in the program.

Differentiator

Problem solved

Functional benefit

Products and services

• Vocational Rehabilitation

Quantifiable outcome

• 75% graduation rate within one year

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Religious Institutions (Local Churches, Synagogues, Mosques)coreStrategic or Co-development PartnerCar amore is a faith-based community that partners with local religious institutions to provide mutual support services between clients and congregations. Local religious institutions contribute to the mission by employing Caramore clients for cleaning and landscaping services and providing social-emotional support to clients who attend services.
• Local BusinessescoreChannel Partner/ Reseller/ DistributorLocal businesses partner with Caramore by employing clients, contracting for cleaning or landscaping services (Caraflora and Caraclean), and supporting the residential community through product/service donations, event sponsorships, or employee volunteer programs. Clients work alongside other employees in local businesses while receiving on-the-job training.
• Non-Profit Organizations and FoundationsminorStrategic or Co-development PartnerPartnerships with local non-profit organizations and clubs/foundations to form strong bonds that assist both organizations in achieving goals and serving adults with severe and persistent mental illness. Potential for partnering on events, special projects, fundraising activities, exchanging skills, and other community service ventures.
• Healthcare Providers and Referring AgenciescoreChannel Partner/ Reseller/ DistributorHealthcare professionals, hospitals, and agencies refer patients to Caramore through a formal Provider Referral Form. Caramore serves as a comprehensive transitional program option for patients who need holistic mental health, vocational, and housing support services.

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Others

• Clubhouse International: International nonprofit that accredits and supports the global network of Clubhouse programs for adults with mental illness. Caramore's holistic, member-driven rehabilitation model aligns closely with the Clubhouse standards Clubhouse International disseminates.
• Mental Health America: National nonprofit focused on mental health advocacy, education, and peer support programming for individuals with mental illness. Comparable mission around SPMI support but operating primarily through advocacy and affiliate network rather than direct service delivery.

Direct peers

• Chimes: Mid-Atlantic nonprofit supporting people with intellectual disabilities, mental health challenges, and other disabilities through vocational, residential, and community-based services. Comparable model bundling employment, housing, and daily-living supports.
• Fountain House: New York-based nonprofit that pioneered the Clubhouse model of psychosocial rehabilitation for adults with serious mental illness. Directly comparable in offering integrated vocational, educational, housing, and social support, and Caramore's holistic model closely tracks the Clubhouse approach.
• Aspire Indiana: Indiana-based behavioral health nonprofit providing mental health, addiction, and developmental disability services with integrated employment and housing supports. Similar mission and service mix for adults with serious behavioral health needs.
• Maryhaven: Central Ohio nonprofit offering mental health and addiction recovery services including vocational rehabilitation, residential, and peer support. Comparable in serving SPMI/SUD populations with bundled community-based services.
• Thresholds: Chicago-based nonprofit providing mental health, housing, and employment services to adults with serious mental illness and substance use disorders. Operates a similarly integrated rehabilitation model with vocational and residential components.

Broad incumbents

• Pyramid Healthcare: Pennsylvania-based behavioral health provider operating residential treatment, outpatient, and vocational programs for mental health and substance use populations. Broader geographic reach and insurance billing compared to Caramore's regional nonprofit model.
• Goodwill Industries International: Large nonprofit network providing vocational rehabilitation, job training, and community services, including programs for individuals with disabilities and mental health conditions. Comparable on the workforce reintegration mission, though at significantly larger scale.
• Centerstone: Large national nonprofit provider of mental health, substance use, and intellectual disability services across multiple states. Operates at much greater scale than Caramore but serves overlapping populations with residential, vocational, and outpatient supports.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CaramoreCommunity
• Xx.com/caramore
• LinkedInlinkedin.com/company/caramore-community-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caramore Community