Christian Family Service Centre

What Christian Family Service Centre does

Christian Family Service Centre (CFSC / 基督教家庭服務中心) is a Hong Kong-registered non-profit charitable social service organization founded in 1954 and headquartered at 3 Tsui Ping Road, Kwun Tong. The organization operates 132 service units and programs across Kowloon, the New Territories, and Hong Kong Island, delivering multi-disciplinary services across twelve major categories: children and family services, youth and education, elderly care, disability services, mental health, active ageing, primary healthcare (including Chinese medicine, dental, Western medical clinics, physiotherapy, and rehabilitation), vocational rehabilitation and supported employment, environmental protection and green living, community development, employee service consultancy, and Mainland service development. CFSC reports serving more than 2.468 million beneficiaries annually with a 97% satisfaction rate and connects over 164,828 people through its volunteer network.

The underlying service platform is built around direct service delivery through community centers, residential homes, day care centers, healthcare clinics, schools, and outreach programs, supported by digital touchpoints including an online venue booking system, the CFSC eShop, and active social media channels. The organization holds Hong Kong tax-exempt charity status (IR File No. 91/529), is a Community Chest member, and is a recognized Caring Company. Revenue is generated through four primary streams: government subvention and subsidies (recurring), donations and fundraising (including monthly donation plans, flag days, and mooncake charity sales), healthcare and clinical service fees, and venue/facility leasing (auditorium, lecture halls, conference rooms). Auxiliary revenue comes from social enterprises such as We Green ESG Shop, Home Café, A-Soulroom, and &care, plus an Employee Assistance Programme sold through the Vital Employee Service Consultancy unit.

CFSC's go-to-market is direct-to-consumer and direct-to-enterprise within Hong Kong, anchored by anchor partnerships with the Hong Kong Jockey Club Charities Trust, HKEX Foundation, Community Chest, Towngas, and a long tail of corporate sponsors (Disney, Chow Tai Fook, Sino Group, ICBC Asia Charitable Foundation, Hong Kong Life Insurance, Sinomax, Bossini, and others). The organization marked its 70th anniversary in 2025 and formally established a Mainland Service Development Team in the same year to extend cross-border services into the Greater Bay Area.

Name

Christian Family Service Centre

Legal name

Christian Family Service Centre

Website

https://cfsc.org.hk

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

Christian Family Service Centre (CFSC) is a Hong Kong-registered non-profit charitable organization founded in 1954 that operates 132 service units delivering social, healthcare, elderly, disability, mental health, youth, and community services to over 2.468 million beneficiaries annually across Hong Kong.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Religious Organizations (8131), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Community Centers & Neighborhood Support Services (BPAGAEAL), Family & Parenting Support Services (BPAGAEAC), Faith-Based Childcare Centers (EDACAAAN)

Keywords

• Social welfare services
• Elderly care services
• Primary healthcare clinics
• Disability rehabilitation services
• Community development programs

Headquarters

HQ city

Kwun Tong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Subvention and Subsidies: CFSC receives government funding and subventions to operate various social service programs across Hong Kong.
2. Donations and Fundraising: The organization accepts donations and conducts regular fundraising activities including monthly donation plans, flag days, mooncake charity sales, and raffle tickets.
3. Venue and Facility Leasing: CFSC leases out venues including auditorium (up to 310 seats), lecture halls, and conference rooms for events, seminars, and workshops to generate revenue.
4. Healthcare and Clinical Services: Fees from medical clinics, dental services, Chinese medicine consultations, and rehabilitation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

Christian Family Service Centre is a Hong Kong charitable non-profit that delivers community-based social and health services across 12 service categories through 132 service units. Core offerings include children and family services, youth and education programs, elderly home/day/residential care, disability rehabilitation, mental health support, primary healthcare (Western medicine, Chinese medicine, dental, physiotherapy), vocational rehabilitation, environmental/recycling programs, community development, and corporate employee assistance via its Vital subsidiary.

Product overview

Christian Family Service Centre (CFSC) operates as a diversified social services organization in Hong Kong offering 12 major service categories spanning children and family services, youth and education, elderly care, disability services, mental health, primary healthcare, vocational rehabilitation, environmental protection, and community development. The organization provides these services through multiple delivery channels including direct service units, online platforms (eShop, online booking), and facility leasing. CFSC functions as a platform organization with integrated service units, community centres, residential homes, clinics, and digital touchpoints serving over 2.4 million beneficiaries annually across 132 service units and programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Children & Family Services

Quantifiable outcome

• 2,468,000+ beneficiaries served annually
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core, minor and major.

• The Hong Kong Jockey Club Charities TrustcoreStrategic or Co-development PartnerMajor funding partner supporting multiple CFSC programs including JoyAge elderly support, dementia screening, youth services, and recycling initiatives. Jockey Club has funded projects across elderly care, mental health, and community development.
• The Community Chest of Hong KongcoreStrategic or Co-development PartnerCore member organization providing ongoing funding and support for community services.
• Hong Kong Council of Social ServicecoreStrategic or Co-development PartnerAffiliation providing membership, recognition programs including Caring Company scheme, and industry collaboration.
• Hong Kong DisneylandminorGTM or Marketing PartnerCorporate partner providing support for charitable activities and events.
• Hong Kong Life Insurance LimitedminorGTM or Marketing PartnerCorporate partner supporting CFSC charitable initiatives.
• The Hong Kong and China Gas Company Limited (Towngas)majorStrategic or Co-development PartnerESG training partnership for sustainability initiatives. Collaborative programs including food support for families in need.
• Sino GroupminorGTM or Marketing PartnerCorporate partner supporting community initiatives and charitable programs.
• Sinomax GroupminorGTM or Marketing PartnerCorporate partner for charitable activities.
• Bossini International Holdings LimitedminorGTM or Marketing PartnerCorporate partner for community charity programs.
• Urban Renewal AuthorityminorStrategic or Co-development PartnerCollaboration on urban renewal community service programs.
• Hong Kong Productivity CouncilminorStrategic or Co-development PartnerTechnology and productivity improvement partnerships.
• The Clearwater Bay Golf & Country ClubminorGTM or Marketing PartnerCorporate partner for charity events.
• Choi Fung Hong Company LimitedminorGTM or Marketing PartnerCorporate supporter for charitable activities.
• Tsit Wing International Holdings LimitedminorGTM or Marketing PartnerCorporate partner for charity events.
• Shaw College Alumni AssociationminorGTM or Marketing PartnerAlumni association supporting community programs.
• Baby KingdomminorGTM or Marketing PartnerCorporate partner for family and children services.
• GiftCiti.comminorGTM or Marketing PartnerCorporate partner for donation and gift programs.
• ICBC Asia Charitable Foundation (工銀亞洲慈善基金)minorGTM or Marketing PartnerDragon Boat Festival charity campaign collaborating with CFSC to deliver zongzi and care packages to 12 residential facilities.
• Corporations and BusinessesminorGTM or Marketing PartnerStrategic partnerships for social efficiency; resource matching programs; volunteer services; professional knowledge sharing; cross-promotion; co-founding social enterprises; sponsorship of fundraising events; in-kind and cash donations.
• Chow Tai Fook Jewellery GroupminorGTM or Marketing PartnerVolunteer recognition and charity bazaar partnerships. CFSC participated in volunteer appreciation event and charity market organized by Chow Tai Fook.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Caritas Hong Kong: Hong Kong Catholic social services organization offering elderly, family, youth, and rehabilitation services across multiple service units — the closest direct peer to CFSC in mission, scope, and funding model (government subvention + donations + Catholic identity).
• Hong Kong Christian Service: Hong Kong Christian social services organization operating elderly, family, youth, and disability services across the territory — shares CFSC's faith-based identity, multi-disciplinary model, and dependence on government subvention.
• Hong Kong Young Women's Christian Association (YWCA): Hong Kong Christian-affiliated organization delivering family, youth, elderly, and community services across multiple centres — directly comparable in faith-based identity, target beneficiary segments, and multi-disciplinary service portfolio.
• St James' Settlement: Hong Kong Christian-based NGO providing elderly care, family services, youth programs, and community development across multiple service units — a near-direct peer in faith-based identity and multi-disciplinary service breadth comparable to CFSC.
• The Salvation Army Hong Kong: International Christian charity operating family, elderly, youth, and rehabilitation services in Hong Kong — shares CFSC's faith-based social service identity and multi-programme operating model with comparable geographic footprint.

Broad incumbents

• Tung Wah Group of Hospitals: One of Hong Kong's largest and oldest charitable organizations, operating hospitals, schools, elderly homes, and social services — a broader incumbent that overlaps heavily with CFSC in elderly, family, and community services, with substantially greater scale.
• Yan Chai Hospital: Hong Kong charitable organization operating hospitals, elderly homes, social services, and education programs — directly comparable in elderly care and community service delivery, with stronger healthcare orientation than CFSC.
• Po Leung Kuk: Major Hong Kong charitable organization providing education, social services, elderly care, and disability services — comparable in multi-disciplinary service breadth but with a longer institutional history and larger scale than CFSC.

Emerging players

• Hong Kong Society for the Aged (SAGE): Hong Kong NGO focused specifically on elderly care, including residential homes, day care, and caregiver support — narrower than CFSC's portfolio but directly comparable on elderly service delivery, dementia support, and home care programmes.

Regional players

• Heung Hoi Ching Kok Lin Fa Buddhist Temple: Hong Kong Buddhist charitable organization operating elderly care, medical, and community services — comparable faith-based social services model in the same territory, distinguished by Buddhist (rather than Christian) identity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/cfsccomm
• Facebookfacebook.com/hkCFSC
• LinkedInlinkedin.com/company/cfschk
• Instagraminstagram.com/cfsc_hongkong

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Christian Family Service Centre