Hong Kong Christian Service

What Hong Kong Christian Service does

Hong Kong Christian Service (HKCS) is a registered charity and company limited by guarantee established in 1952 under the Hong Kong Christian Council, operating as one of Hong Kong's largest non-profit social welfare organisations. It runs more than 100 service units across all 18 districts, delivering close to 60 distinct service lines that span the full life cycle: Early Childhood Education Service (13 nurseries/kindergartens serving ~6,539 children annually), Child Rehabilitation Service (3,000+ subsidised places across 100+ partner kindergartens), Family & Counselling, Children & Youth, Residential Child Care, School Social Work, Drug Treatment & Social Rehabilitation, Active Ageing & Community Care, Continuing Care & Health (including 178 residential elderly beds and the HKCS multi-specialty clinic), Multicultural, Rehabilitation & Community Service for ethnic minorities and people with disabilities, the Pui Oi School special school (60 residential places), the Employee Assistance Programme, Church Support, Audio/Video Production, TOP Professional Training, and the Story Factory social-enterprise sub-brand. Underlying technology is predominantly operational: a Microsoft-centric stack including the SGH Power BI data platform deployed in Children's Homes (Hong Kong MIKE Award 2026 winner).

The business model is a hybrid of public-sector subsidy, philanthropic grants, and fee-for-service, with FY2024-25 total income of HKD 1,178,301,240 (expenditure HKD 1,177,702,709). Revenue mix is 63% from Social Welfare Department / Lottery Fund grants, 16% from Education Bureau and Health Department grants, 11% from charitable donations (Hong Kong Jockey Club Charities Trust, Community Chest, Li Kwong Ning Foundation, individual donors), 8% from fee-for-service programmes (EAP via the Four Dimensions Consulting subsidiary, clinic services, professional counselling, training, multimedia production), and 2% from other sources including Story Factory merchandise and publications. Distribution is direct-to-consumer through 100+ service units plus B2B corporate EAP contracts, with donations channelled through online platforms, recurring monthly giving (月捐悅多), flag days, and Caring Company corporate partnerships with 65+ institutions.

Beneficiaries total 1,024,000+ unique individuals annually, generating 3,149,000+ service visits. The organisation employs 1,981 full-time and 372 part-time staff (2,353 total), comprising 492 registered social workers, 392 education staff, 170 medical/counselling professionals, 451 administrative/activity support, 458 social welfare staff, and 18 administrative/management. Governance rests with a Management Committee chaired by Wong Ka-Fai (2025-2027 term) under CEO Yue Tung-Ching and three Deputy CEOs covering Child & Family, Youth & Social Rehabilitation, and Elderly/Rehabilitation & Community service lines.

Name

Hong Kong Christian Service

Legal name

Hong Kong Christian Service (香港基督教服務處)

Website

https://hkcs.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hong Kong Christian Service is a Hong Kong-based non-profit social welfare organisation founded in 1952 that operates 100+ service units providing early childhood education, child rehabilitation, youth, elderly care, drug rehabilitation, multicultural, and EAP services to over one million beneficiaries annually.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Religious Organizations (8131), Business, Professional, Labor, Political, and Similar Organizations (8139), Continuing Care Retirement Communities (623311), Child and Youth Services (62411), Vocational Rehabilitation Services (62431)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000), Services-Child Day Care Services (8351), Services-Educational Services (8200)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Mental Health & Crisis Support Services (BPAGAEAH), Nonprofit / Faith-Based CCRCs (HLADAEAC), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Social welfare services
• Elderly care services
• Child rehabilitation
• Early childhood education
• Employee assistance programmes

Headquarters

HQ city

Kowloon City

HQ country

Hong Kong SAR China

HQ region

Asia

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Government Subsidies (Social Welfare Department & Lottery Fund): 63% of total revenue (HKD 1,178,301,240 for FY2024-25). Funded by Social Welfare Department and Lottery Fund grants for running social welfare services including child care, elderly care, youth services, and rehabilitation.
2. Education and Health Department Grants: 16% of total revenue. Government funding from Education Bureau and Health Department for early childhood education and health-related services.
3. Charitable Donations and Foundation Grants: 11% of revenue from Hong Kong Jockey Club Charities Trust, Community Chest, Li Kwong Ning Foundation subsidies, and general donations. Supports non-government-funded service development.
4. Fee-for-Service Programmes: 8% of revenue from client fees for various services including clinic services, employee assistance programmes (EAP through 富達盟信), professional counselling, training courses, and multimedia production.
5. Other Revenue: 2% of revenue from other sources including publication sales, merchandise, and miscellaneous income.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Hong Kong Christian Service (HKCS) is a registered charitable non-profit operating 100+ service units across Hong Kong, delivering approximately 60 types of direct social welfare services covering early childhood education, child rehabilitation, family counselling, youth services, residential child care, school social work, drug treatment and social rehabilitation, active ageing and community care, multicultural and disability services, and a special school for physically disabled children. It also provides fee-for-service offerings through its clinic (general practice, dental, dermatology, psychiatry, orthopaedics, podiatry, occupational therapy), TOP Professional Training, Audio/Video Production, the Story Factory social enterprise, and a wholly-owned subsidiary (Four Dimensions Consulting) offering Employee Assistance Programmes to corporate clients in Hong Kong, mainland China and overseas.

Product overview

Hong Kong Christian Service operates as a diversified social welfare organization providing approximately 60 types of direct services through over 100 service units across Hong Kong. The organization follows a platform-plus-specialized-services model, with core service divisions covering Child & Family, Youth & Social Rehabilitation, and Elderly/Rehabilitation & Community sectors. Key service brands include Early Childhood Education Service (13 nurseries/kindergartens), Child Rehabilitation Service (6 school-based teams plus centers), Employee Assistance Programme (through subsidiary Four Dimensions Consulting), and the Story Factory social enterprise brand. Services are primarily government-subsidized through the Social Welfare Department, supplemented by private fee-paying programs and donations.

Differentiator

Problem solved

Functional benefit

Brands

• Four Dimensions Consulting Limited (富達盟信顧問有限公司): Subsidiary company providing Employee Assistance Programme (EAP) services, extending to mainland China and overseas markets.
• Pario Education Services (Pario教育服務)
• Pui Oi School (培愛學校)
• Story Factory (故事工房)
• HKCS Clinic (香港基督教服務處診所)

Products and services

• Early Childhood Education Service (幼兒教育服務)
• Child Rehabilitation Service (兒童復康服務)
• Family & Counselling Service (家庭及輔導服務)
• Children & Youth Service (兒童及青少年服務)
• Residential Child Care Service (兒童住宿照顧服務)
• School Social Work Service (學校社會工作服務)
• Drug Treatment & Social Rehabilitation Service (戒毒治療及社會復康服務)
• Active Ageing & Community Care Service (躍動晚年及社區照顧服務)
• Continuing Care & Health Service (持續照顧及健康服務)
• Multicultural, Rehabilitation & Community Service (多元文化、復康及社區服務)
• Pui Oi School (培愛學校)
• Employee Assistance Programme (僱員支援計劃)
• Clinic Services (診所服務)
• Support Service for Church (教會支援服務)
• Audio and Video Service (多媒體製作)
• TOP Professional Training and Development Service (專業培訓及發展服務)
• Story Factory (故事工房)

Quantifiable outcome

• 1,024,000+ people served and 3,149,000+ service visits annually
• +2 more outcomes

Named customers7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core, minor and moderate.

• Mannings (萬寧)coreStrategic or Co-development Partner · 26 June 2026HKCS partnered with Mannings for the fourth year of the 'Safe Disposal of Unused Medicines Programme', expanding to 75 collection points. The programme runs from June 26 to July 23, 2026, allowing citizens to dispose of leftover or expired medications at Mannings pharmacies and community centres. Since 2023, over 15 million tablets have been collected and properly disposed of.
• Christian Family Service CentreminorStrategic or Co-development Partner · 24 June 2026One of six community organisations partnering with Mannings and HKCS for the Safe Disposal of Unused Medicines Programme.
• St. James' SettlementminorStrategic or Co-development Partner · 24 June 2026One of six community organisations partnering with Mannings and HKCS for the Safe Disposal of Unused Medicines Programme.
• The Hong Kong Society for RehabilitationminorStrategic or Co-development Partner · 24 June 2026One of six community organisations partnering with Mannings and HKCS for the Safe Disposal of Unused Medicines Programme.
• Hong Kong Family Community PharmacyminorStrategic or Co-development Partner · 24 June 2026One of six community organisations partnering with Mannings and HKCS for the Safe Disposal of Unused Medicines Programme.
• HKUMed Community PharmacyminorStrategic or Co-development Partner · 24 June 2026One of six community organisations partnering with Mannings and HKCS for the Safe Disposal of Unused Medicines Programme.
• Towngas (煤氣公司)minorStrategic or Co-development Partner · 1 May 2025Partnership with Towngas to organise rice dumpling-making events for elderly residents with emigrant children, providing community engagement and social support.
• KMB / 九龍巴士moderateStrategic or Co-development Partner · 1 January 2025KMB sponsored the 'SEE EVERY NEED – 童理看世界' community programme, providing three themed buses to promote social inclusion awareness for elderly, SEN children, and ethnic minorities. Bus exteriors and interiors display artworks created by SEN children.
• Tsim Sha Tsui Rotary Club (尖沙咀扶輪社)minorStrategic or Co-development Partner · 1 January 2025Cross-generational cycling project '跨動歷' - elderly and youth cycling together, promoting intergenerational integration.
• 商界展關懷 partners (65+ corporations)moderateGTM or Marketing Partner · 1 January 202365 corporations and institutions recognised under the Caring Company scheme in 2023-24, participating in employee volunteering, donations, event sponsorship, and workplace giving programmes with HKCS.
• 富達盟信顧問有限公司 (Four Dimensions Consulting Limited)coreOEM/ Whitelabel/ Licensing Partner · 1 January 2005Wholly-owned subsidiary of HKCS established in 2005 to expand EAP services to mainland China and overseas markets. Operates under international EAP standards (EAPA USA) providing counselling, training, and wellness services to corporate clients.
• Hong Kong Christian Council (香港基督教協進會)coreStrategic or Co-development Partner · 1 January 1952HKCS is a ministry service unit of the Hong Kong Christian Council. The Council's executive committee members serve as HKCS members and elect the Management Committee. Historical merger in 1976 united two organisations under the Council.

Scale indicators17 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Caritas Hong Kong: Caritas Hong Kong operates a comparable faith-based (Catholic) social welfare portfolio across Hong Kong — family services, youth services, elderly care, rehabilitation, and community programmes — directly competing with HKCS for Social Welfare Department subsidies and corporate partnerships.
• Po Leung Kuk: Po Leung Kuk is one of Hong Kong's oldest and largest social welfare charities, providing residential child care, education, elderly services, and social enterprise, directly comparable in scale, scope, and government funding mix to HKCS.
• Hong Kong Family Welfare Society: Hong Kong Family Welfare Society delivers comparable family counselling, youth, and elderly services across Hong Kong, serving as a direct competitor for Family & Counselling service contracts.
• Christian Family Service Centre: Christian Family Service Centre is a faith-based Hong Kong welfare organisation running elderly, family, and community services on a comparable scale, frequently cited alongside HKCS in Hong Kong government social welfare contracting.
• St. James' Settlement: St. James' Settlement is a major Hong Kong multi-service NGO providing elderly, family, youth, and community services. It is identified in HKCS's own data as a partner, while operating as a direct competitive peer for government-funded service contracts.
• The Salvation Army Hong Kong: The Salvation Army operates a parallel faith-based portfolio in Hong Kong covering elderly, family, youth, and rehabilitation services, and is similarly diversified across government, donation, and fee-for-service streams.
• The Hong Kong Society for Rehabilitation: The Hong Kong Society for Rehabilitation is a direct peer in rehabilitation, elderly, and chronic disease services; HKCS names it as an explicit partner on the Mannings medicine disposal programme, confirming shared service lines and client populations.
• Yang Memorial Methodist Social Service: Yang Memorial Methodist Social Service is a Hong Kong faith-based multi-service NGO overlapping with HKCS's elderly, family, youth, and rehabilitation service lines, competing for the same government subsidies.

Broad incumbents

• The Hong Kong Council of Social Service: HKCSS is an umbrella body coordinating over 500 agency members including HKCS; it functions as an adjacent, ecosystem-level peer shaping sector-wide standards, training, and advocacy relevant to HKCS's operations.
• Hong Kong Red Cross: The Hong Kong Red Cross operates broader humanitarian, health, and community services across Hong Kong including elderly and youth programmes, overlapping with HKCS's social welfare footprint while having a broader international mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@HongKongChristianService/videos
• Facebookfacebook.com/hkcs.org
• LinkedInlinkedin.com/company/hong-kong-christian-service
• Instagraminstagram.com/hkcs1952

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hong Kong Christian Service