Oncall

What Oncall does

Oncall (株式会社オンコール) is a Japan-based digital marketplace and SaaS provider for healthcare workforce operations, founded in December 2019 and headquartered in Minato-ku, Tokyo. The company operates two core platform services: the Spot Human Resources Platform (スポット人材プラットフォーム事業), which enables medical institutions to post temporary/spot job openings directly to doctors and nurses via a self-developed web system and dedicated mobile apps, and the Network Health Checkup Service (ネットワーク健診サービス), a B2B scheduling platform that allows corporate employees to book health checkups at partner clinics nationwide. The platforms replace traditional paper, Excel, fax, and phone-based workflows with an end-to-end digital pipeline covering job posting, applicant tracking, attendance, and payroll, and are supplemented by sub-brands such as 'Beauty Spot' for cosmetic clinics and a ChatGPT-powered job posting creation module built by Oncall's in-house AI engineering team.

The company's go-to-market is primarily product-led and self-serve: medical institutions access the web platform directly to post listings, while doctors and nurses download the mobile app to receive job alerts and apply. Oncall monetizes through transaction-based fees on marketplace matches (marketed as 'exceptionally low' versus traditional staffing agencies), recurring service fees on the Network Health Checkup Service, and professional services for healthcare IT system development. Its primary customer segment is Japanese medical institutions — clinics, medical corporations, and health screening operators — though the company also serves corporate health insurance associations and worker welfare organizations through partnership channels.

Since April 2023, Oncall has operated as a wholly-owned subsidiary of Apo Plus Career, which is itself a subsidiary of QOL Holdings (TSE Prime: 3034, ¥300B mid-term consolidated revenue target). The acquisition provides Oncall with access to QOL Group's nationwide pharmacy and healthcare distribution network, capital, and strategic mandate to scale the spot talent platform nationally and extend into adjacent medical HR verticals. As of April 2024, the company reported over 1,000 medical institutions using its services.

Name

Oncall

Legal name

株式会社オンコール

Website

https://on-call.jp

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Oncall (株式会社オンコール) operates a Japan-based digital marketplace connecting medical institutions with doctors and nurses for spot/temporary work, plus a Network Health Checkup scheduling platform. It is a wholly-owned subsidiary of Apo Plus Career (QOL Holdings, TSE Prime: 3034), serving 1,000+ clinics nationwide.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Platform

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa) (BPAMAHAF)

Keywords

• Medical staffing platform
• Healthcare workforce matching
• Spot job platform
• Doctor recruitment software
• Health checkup booking

Headquarters

HQ city

Minato

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Spot Talent Platform Transaction Fees: The platform charges transaction fees for matching medical institutions with spot-seeking doctors and nurses. The company states that costs are significantly lower compared to traditional staffing agencies and recruiting firms, implying a take-rate or per-transaction fee model.
2. Network Health Checkup Service: Web-based health checkup reservation and management service provided to companies and health insurance associations. Revenue is generated through service fees for facilitating employee health checkup bookings across a network of medical institutions.
3. Healthcare IT System Development and Operations: Development and operation of IT systems for medical institutions. May include system customization, integration, and ongoing maintenance fees as professional/managed services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Oncall operates a self-developed web platform and mobile applications that connect medical institutions with doctors and nurses for spot (temporary) work. Medical facilities post job listings directly to the platform, and registered healthcare professionals receive the listings via a dedicated mobile app, enabling real-time application management, shift tracking, attendance, and payroll processing. The company also provides a Network Health Checkup Service for corporate health managers, plus a Beauty Spot sub-brand targeting cosmetic and self-pay medical clinics.

Product overview

Oncall operates two core platform services: the Spot Human Resources Platform and the Network Health Checkup Service. The Spot Human Resources Platform is a matching system that allows medical institutions to post and manage job listings directly to registered doctors and nurses via dedicated apps, with the ChatGPT Job Posting Creation System enhancing operational efficiency. The Network Health Checkup Service provides a B2B2C scheduling network connecting companies and their employees with partner clinics nationwide. Both platforms share a common web infrastructure and are complemented by the Beauty Spot sub-brand targeting cosmetic clinics.

Differentiator

Problem solved

Functional benefit

Brands

• 美容スポット: 美容・自費診療クリニックでのスポット勤務を希望する医師とクリニックとのマッチングサービス

Products and services

• Spot Talent Platform (スポット人材プラットフォーム) Self-developed web platform and mobile applications that connect medical institutions with doctors and nurses for spot (temporary) work, with end-to-end management of job posting, applications, shifts, attendance tracking, and payroll processing.
• Network Health Checkup Service (ネットワーク健診サービス) Web-based health checkup reservation and management service for companies and health insurance associations. Enables employees and their families to make 24-hour online reservations at medical institutions across Japan.
• Beauty Spot (美容スポット) Specialized spot employment matching service for cosmetic and self-pay medical clinics, enabling beauty clinic operators to recruit doctors for temporary positions through a dedicated app.
• Doctor/Nurse-specialized IT System (医師・看護師特化ITシステム) Specialized IT system for managing doctor and nurse dispatch operations for medical groups, initially deployed for influenza vaccination venue operations at Tokyo Midtown Clinic Group.

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, minor and major.

• アポプラスキャリア株式会社 (Apo Plus Career Co., Ltd.)coreStrategic or Co-development Partner · 14 April 2023On April 14, 2023, Apo Plus Career (a QOL Holdings subsidiary) acquired all outstanding shares of Oncall, making it a wholly-owned subsidiary. The acquisition enables Oncall to leverage QOL Group's healthcare expertise, nationwide distribution network (centered on pharmacy and staffing operations), and capital to accelerate national expansion of its spot talent platform and network health checkup services.
• クオールホールディングス株式会社 (QOL Holdings Co., Ltd.)coreStrategic or Co-development Partner · 14 April 2023QOL Holdings (TSE Prime: 3034) is the ultimate parent company of Oncall via its subsidiary Apo Plus Career. QOL Holdings operates pharmacy chains, CSO/CRO operations, medical staffing services, and publishing businesses. It provides Oncall with the broader healthcare ecosystem, customer network, and mid-term growth targets (¥300B revenue, ¥25B operating profit) that Oncall's services support.
• 自費研株式会社・株式会社エスエス・キャリア (Jihiken Co., Ltd. / SS Career Co., Ltd.)minorStrategic or Co-development Partner · 4 November 2022Joint launch of the 'Beauty Spot' (美容スポット) service to match doctors seeking spot work with beauty/self-pay clinics. Oncall's web platform is used to post positions, while a dedicated 'Beauty Spot' app targets doctors interested in cosmetic/aesthetic medicine. The partnership leverages Jihiken's network of self-pay clinic operators.
• 株式会社スメカルトリビューン (Medical Tribune Co., Ltd.)majorGTM or Marketing Partner · 3 August 2022Oncall partnered with Medical Tribune (which operates one of Japan's largest physician member networks with ~270,000 doctors) to jointly promote Oncall's physician spot job matching service. Starting September 2022 in the Tokyo metropolitan area, Medical Tribune's registered physicians were onboarded to the Oncall app, and Medical Tribune's client medical institutions received access to the Oncall web service.
• 一般財団法人全日本労働福祉協会 (Zenroren / National Association for Workers' Welfare)majorStrategic or Co-development Partner · 15 February 2022Oncall and 全日本労働福祉協会 (which conducts health examinations for ~1 million people annually) launched a joint 'Network Health Checkup Service' to help corporate health managers reduce administrative work and enable employees to book health checkups online 24/7 across a nationwide network of medical institutions. The two organizations also co-produced a TV CM aired on TV Tokyo in August 2022.
• 一般財団法人神奈川県労働衛生福祉協会 (Kanagawa Labor Health & Welfare Association)minorStrategic or Co-development Partner · 11 February 2022Partnership with Kanagawa's largest health screening operator to digitize their doctor scheduling workflow. Oncall's system replaced fax and phone-based processes with a fully digital system covering shift creation, job posting, attendance management, and payroll calculation for bus health screening operations.
• 株式会社スメカルノート・一般社団法人スメカルクリニ渋谷 (Medical Note Co., Ltd. / Medical Clinic Shibuya)minorStrategic or Co-development Partner · 7 October 2021Launch of a hybrid vaccination service combining online pre-examination (via Medical Note's platform) with offline vaccination at Medical Clinic Shibuya. Oncall provides the doctor/nurse dispatch platform and coordinates venue operations, Medical Note provides online pre-examination doctors, and Medical Clinic Shibuya serves as the vaccination venue.
• 一般財団法人全日本労働福祉協会 (Zenroren)majorStrategic or Co-development Partner · 10 July 2021Oncall provided its doctor/nurse dispatch system to 全日本労働福祉協会 for the COVID-19 vaccination program in Ota Ward, Tokyo, enabling efficient matching of medical personnel to vaccination venues. This partnership demonstrated the scalability of Oncall's system for mass vaccination operations.
• 日本医科大学形成外科 (Nihon University Medical School, Department of Plastic and Reconstructive Surgery)minorStrategic or Co-development Partner · 3 June 2021Oncall developed a DX system aimed at revitalizing medical department (医局) human resources by improving workplace environment and compensation conditions. The service was launched with the Department of Plastic and Reconstructive Surgery at Nihon University Medical School as the first partner.
• 株式会社スタイル・エッジ (Style Edge Co., Ltd.)minorGTM or Marketing Partner · 5 February 2021Personnel system business partnership primarily for pharmacists. Oncall and Style Edge's 'JobBuddy Pharmacist' service are jointly promoting business using Oncall's medical institution network and Style Edge's career platform for pharmacy professionals.
• 、医療法人社団ミッドタウンクリニックグループ (Midtown Clinic Medical Corporation Group)minorImplementation/ SI/ Consulting Partner · 24 August 2020Oncall provided its specialized IT system for doctors and nurses to Tokyo Midtown Clinic and Nihonbashi Mitsui Tower Midtown Clinic for influenza vaccination site operations. This was Oncall's first IT system deployment for a medical group.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• JobBuddy Pharmacist (Style Edge): Pharmacy-focused staffing and job board platform in Japan. Direct partner of Oncall for pharmacist workforce services, operating in an adjacent healthcare vertical with similar marketplace mechanics.
• Clinico (クリニコ): Japanese medical professional recruitment and clinic support platform. Comparable offering focused on permanent and temporary placements for nurses and allied health professionals at clinics and hospitals.
• Doctors Job (ドクターズジョブ / 総合メディカル): Japanese doctor job matching platform operated by Sogo Medical, focused on permanent and temporary physician placements at hospitals and clinics. Direct competitor in Japanese doctor staffing marketplace.
• MedPeer (メドピア): Japanese physician-only platform with ~150,000+ doctor members enabling knowledge sharing, clinical discussions, and physician recruiting services. Operates in the same doctor-facing marketplace category as Oncall with strong physician network effects.
• MRT Corporation: Japanese medical staffing company specializing in doctor placement for hospitals and clinics nationwide. Operates spot and permanent doctor staffing services directly comparable to Oncall's core offering, with national coverage.
• Medical Tribune: Japanese medical media and physician network operator with ~270,000 doctor members. Direct partner and competitor — Medical Tribune runs physician communities and job-matching services targeting the same medical institution and physician base as Oncall's spot platform.
• Apo Plus Career (ApoPlus Station): Parent company of Oncall and itself a medical/pharmaceutical staffing specialist in Japan. Operates the same healthcare staffing market as Oncall with pharmacist, public health nurse, and registered seller placement services — directly comparable offering.

Broad incumbents

• Medley (メドレー): Japanese digital health platform operating job boards for medical professionals (Job Doctor / ジョブメドレー) and broader medical SaaS. Comparable business model in healthcare staffing marketplace with larger scale and broader product portfolio.
• Indeed Japan (medical vertical): Japan arm of global job platform with broad healthcare job listings for physicians, nurses, and pharmacists. Indirect competitor offering lower-cost self-serve posting vs. traditional agencies, comparable PLG motion to Oncall.

Emerging players

• Medical Note (メディカルノート): Japanese online medical consultation and doctor network platform. Partnered with Oncall for hybrid vaccination services; operates a related doctor-matching infrastructure and online pre-screening workflows that overlap with Oncall's use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oncall