Hello People Solutions

What Hello People Solutions does

Hello People Solutions Ltd. is a UK-based, founder-led HR consultancy headquartered in Ilkeston, Derbyshire, providing outsourced human resources services to small and medium-sized enterprises (SMEs) with up to 250 employees. The company operates under three core service lines: 360° Outsourced HR Support (a retainer-style full-service offering that functions as a dedicated external HR department), Ad-hoc HR Advice (transactional on-demand support), and HR Consultancy & Projects (specialist work on redundancies, restructures, TUPE transfers, tribunals, and salary benchmarking), supplemented by a Recruitment Service priced at £650+VAT per campaign. The underlying technology is the BreatheHR cloud-based HR software platform, resold under Gold Partner status, providing client-facing functionality for employee data management, holiday and absence tracking, document storage, expense claims, performance management, and API-based integrations.

The business model combines recurring subscription-style retainers (360° Outsourced HR), professional services fees (ad-hoc advice and consultancy projects), and transactional recruitment fees. Go-to-market is consultative and sales-led, primarily through direct website engagement, phone, and email, with a free 30-minute consultation as the primary conversion mechanism. The customer base is distributed across at least seven verticals including professional services, charity & non-profit, construction & engineering, retail & eCommerce, financial services, industrial & manufacturing, and food & packaging. The team comprises five active members plus one open vacancy, led by Owner/HR Director Amanda Bayliss, with a CIPD-qualified leadership bench (Levels 3 and 5). The company is privately held with no external institutional investment and supports clients across the UK and internationally from a single domestic office.

Name

Hello People Solutions

Legal name

Hello People Solutions Ltd.

Website

https://hellopeoplesolutions.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Hello People Solutions Ltd. is a UK-based, founder-led HR consultancy providing outsourced HR support, ad-hoc advice, consultancy projects, and recruitment services to SMEs with up to 250 employees, reselling BreatheHR cloud-based HR software as a Gold Partner.

Ownership category

akta.pro rank

Product category

Outsourced HR Services

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPACAKAA

Comprehensive HRO (Multi-Process HR Outsourcing)

Business & Public Services/HR, Staffing & Recruitment Services/HR Outsourcing (HRO) & Shared Services

SECONDARYBPACAPAA

Core HR & HRIS

Business & Public Services/HR, Staffing & Recruitment Services/Human Capital Management (HCM) & HR Tech

SECONDARYBPACAJAE

HR Service Delivery, Shared Services & HR Operating Model Advisory

Business & Public Services/HR, Staffing & Recruitment Services/HR Consulting & Advisory (HR Strategy, Org Design, Change)

SECONDARYBPACAPAL

HR Service Delivery, Case Management & Employee Self-Service

Business & Public Services/HR, Staffing & Recruitment Services/Human Capital Management (HCM) & HR Tech

SECONDARYBPAEAGAF

HRIS/HCM Managed Services & Support

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• Outsourced HR services
• HR consultancy
• Employment law compliance
• HR software reseller
• Recruitment support

Headquarters

HQ city

Ilkeston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. 360° Outsourced HR Support: Comprehensive ongoing HR support service acting as a dedicated HR department for clients. Provides unlimited advice, documentation, administration, and people management support on a retainer-like basis.
2. Ad-hoc HR Advice: Flexible on-demand HR support for businesses needing occasional assistance. Clients pay only for the support they need without long-term commitment.
3. HR Consultancy & Projects: Project-based consulting for complex HR matters including redundancies, restructures, TUPE, contract reviews, employee benefits, staff surveys, and salary benchmarking.
4. Recruitment Services: End-to-end recruitment process management from start to finish including interviews and onboarding. Price starts at £650 plus VAT per campaign with ability to recruit multiple candidates for same role at no extra cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Hello People Solutions provides outsourced HR support to UK and international SMEs, acting as a fractional HR department through three core service lines: a 360° Outsourced HR Support retainer (with a dedicated CIPD-qualified HR advisor and unlimited advice, documentation, and administration), Ad-hoc HR Advice for occasional support, and HR Consultancy & Projects for complex matters such as redundancies, restructures, TUPE, contract reviews, and tribunals. The firm also offers Recruitment Services from £650 + VAT per campaign and resells the BreatheHR cloud-based HR software as a Gold Partner to centralise employee data, holidays, absences, documents, expenses, and performance management.

Product overview

Hello People Solutions operates as an HR consultancy offering a portfolio of three interconnected service lines — 360º Outsourced HR Support (the flagship full-service offering with a dedicated HR advisor), Ad-hoc HR Advice (flexible on-demand support), and HR Consultancy & Projects (specialist expertise for complex or senior-level matters) — supplemented by a white-labelled partnership with BreatheHR Software, a cloud-based HR management platform for SMEs that Hello People resells and manages on behalf of clients, providing a unified human resources solution combining advisory and software capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• 360° Outsourced HR Support Full-service outsourced HR offering for SMEs, providing a dedicated CIPD Level 5 HR Advisor with unlimited advice and support across onboarding, offboarding, recruitment, performance management, documentation, payroll administration, and absence management. Targeted at businesses that need full HR department capabilities without an in-house HR team.
• Ad-hoc HR Advice Flexible, on-demand HR advice and support for SMEs that need occasional expert assistance with specific matters such as disciplinary actions, employee disputes, performance reviews, or employment law navigation. Clients pay only for the support they need, with no long-term commitment.
• HR Consultancy & Projects Expert HR consultancy for large, complex, or senior-level matters including redundancies and restructures, TUPE management, contract reviews, employee benefits and rewards, staff engagement surveys, salary benchmarking, people development, workforce planning, complex grievance handling, and employment law opinions. Delivered to businesses that need specialist HR expertise on a project basis.
• Recruitment Services End-to-end recruitment process management for SME clients, handling the full process from start to finish including interviews and onboarding. Pricing starts at £650 plus VAT per campaign, with the ability to recruit multiple candidates for the same role at no extra cost.
• BreatheHR Software Cloud-based online HR management system for businesses with up to 250 employees, offered via Hello People's Gold Partner relationship with BreatheHR. Includes centralised employee data management, holiday and absence tracking with manager dashboards, custom reporting, secure document storage, expense claims management, permissions and task automation, performance and appraisal tools, and API-based system integration.

Quantifiable outcome

• SMEs typically spend 8 hours per week on HR matters; Operations Managers 7 hours and Finance Managers 3 hours - totaling 18 hours per week that can be reclaimed.

Named customers4 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• breatheHRcoreTechnology or IntegrationGold Breathe Partner status. Provides cloud-based HR software for businesses with up to 250 employees. Software features include employee data management, holiday tracking, absence management, document storage, expense tracking, performance management, and API integrations. Offers free 14-day trial to clients.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ELAS: UK HR and employment law outsourcing firm providing retained HR support, project services, and software to SMEs. Same size tier, same customer base, and same outsourced-delivery model.
• HR Dept: UK franchise network providing outsourced HR support to SMEs, offering a near-identical multi-service model (retained HR, ad-hoc advice, projects) and pursuing the same trust-based, no-long-term-contract positioning. The closest direct peer to Hello People.
• Reality HR: UK HR consultancy delivering outsourced HR and advisory services to SMEs, including 360° HR support, project work, and recruitment support. Closely comparable operating model and target customer.
• Citation: UK provider of HR, health & safety, and compliance services to SMEs, with a subscription/outsourced model. Directly comparable customer base, cross-sell into software, and consultative SME sales motion.
• Cintra HR: UK HR outsourcing and consultancy serving SMEs with retainers, projects, and HR software. Operates in the same segment with a comparable service portfolio.

Broad incumbents

• MHR: UK HR, payroll, and workforce management software and services provider. Larger and more software-focused, but overlaps with Hello People on HR/payroll administration and SME HR advisory.
• Peninsula Group: Large UK HR, employment law, and health & safety outsourcing firm serving SMEs. Far larger scale, but directly competes in the same outsourced HR retainer space — and is the 'national HR company' referenced in Hello People's customer testimonial.

Others

• Croner: Established UK HR, employment law, and health & safety consultancy with a broad SME and mid-market offering. Overlaps materially with Hello People on HR advisory, retainer, and project work at greater scale.
• BreatheHR: Cloud-based HR software for SMEs (up to 250 employees) and Hello People's Gold Partner. Included as a peer/ecosystem partner because it is the tech platform underlying Hello People's software offering and a parallel route to the same end customer.

Emerging players

• Moorepay: UK payroll and HR software/HRO provider focused on SMEs. Comparable customer segment, with a more software-led delivery model that overlaps with Hello People's BreatheHR-led offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wix
• LinkedInlinkedin.com/company/hello-people-solutions
• Xx.com/PeopleHRs

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hello People Solutions