What ES Systems does

ES Systems Ltd is a privately held UK IT managed services provider founded in 1992 and headquartered in Durham, England. The company delivers IT support, cybersecurity, cloud computing, connectivity, and IT consulting services to small and mid-market businesses, with a stated customer footprint of 1,000+ managed endpoints across five countries and eight marketed verticals (fleet and vehicle rental, logistics, architecture, manufacturing, estate agents, legal and solicitors, accounting, and country estates). The firm is led by founder and Managing Director Graeme Elliott, supported by a Technical Director and a six-person named team, and holds Microsoft Partner, ISO/IEC 27001, Cyber Essentials, and Cyber Essentials Plus certifications.

The technical core is built entirely on the Microsoft stack. Microsoft Dynamics 365 Business Central is positioned as the flagship ERP platform, extended by Construct Central — a vertical-specific ERP sub-brand for the construction industry offering job costing, payroll, subcontractor management, plant hire, CIS compliance, and live financials. Overlaid on this core are packaged service tiers: IT Care Starter/Standard/Pro managed service plans (£34.99–£49.99 per user per month), Security Foundation/Fortified packages (£11.99–£21.99 per user per month), Business Starter/Complete/Pro bundles (£99.99–£199.99 per month), Teams Voice telephony plans (£9.99+ per user per month), and one-time Dynamics 365 implementation bundles (£9,999–£12,999). Delivery is augmented by Azure Virtual Desktop, Cloud Migration, cloud-based endpoint management, IT backup and disaster recovery, business internet and leased-line connectivity, and Starlink satellite networking for remote sites.

The revenue model is predominantly subscription-based recurring managed services with ancillary one-time ERP implementation fees and Microsoft licence resale. Distribution runs through direct sales via website quote requests and an inside sales team, supported by Microsoft Partner co-marketing and a small set of published case studies (Reflex Fleet Solutions, Sheepfolds Stables, Katem Logistics). Customers cited describe 10+ year relationships, and the company advertises a 6-second average call answer speed as a service-level differentiator. Revenue is not publicly disclosed and the firm operates without disclosed outside investment.

Name

ES Systems

Legal name

ES Systems Ltd

Website

https://essystems.co.uk

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

ES Systems is a UK-based IT managed services provider offering Microsoft-centric IT support, cybersecurity, cloud, and Dynamics 365 ERP solutions to small and mid-market businesses across multiple industry verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP Managed Services & AMS (Application Management) (BPAEAGAB), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed IT services
• IT support packages
• Cybersecurity services
• Cloud computing solutions
• Microsoft 365 implementation

Headquarters

HQ city

Durham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly packages for IT support, network management, security, and monitoring. Packages scale from 1-10 users (IT Care Starter from £49.99pcm) to 30+ users (IT Care Pro from £34.99pcm).
2. Security Services: Security Foundation (from £11.99/pupm) and Security Fortified (from £21.99/pupm) packages with Cyber Essentials certification, XDR, and advanced threat protection
3. Business Plans: IT business packages: Business Starter (£99.99pcm, 1-9 users), Business Complete (£199.99pcm, 10-20 users), Business Pro (20+ users, quote-based)
4. Teams Voice: Microsoft Teams phone packages: Teams Starter (£9.99/user), Teams Standard (£19.99/user with 3000 mins UK calling), Teams Pro (unlimited calls, custom pricing)
5. Dynamics 365 Business Central Implementation: One-time implementation packages: Start-Up Bundle (£9,999), Quick Start Bundle (£12,999), plus individual packs (Starter £4,499, Purchase £3,499, Sales, Purchase+ £2,999, Project, Advanced Security £2,849)
6. Cloud Computing & Azure Services: Azure migration, virtual desktop, and cloud computing services with subscription-based pricing

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

ES Systems is an IT managed services provider delivering fixed-price IT support, cybersecurity, cloud computing, and business connectivity solutions to UK businesses. The firm specialises in implementing and managing the Microsoft technology stack — including Microsoft 365, Azure cloud, Dynamics 365 Business Central ERP, and Teams Phone — alongside its own Construct Central ERP module tailored for the construction industry. Services are packaged into tiered subscriptions covering managed IT, security, business plans, and telecommunications.

Product overview

ES Systems is an IT managed services provider offering a portfolio of technology solutions organised around a core ERP platform (Microsoft Dynamics 365 Business Central) complemented by specialised industry modules and cross-cutting service packages. The primary product is Business Central, a cloud-based ERP providing financials, project tracking, stock, and reporting; it is extended by Construct Central for the construction industry. Overlaid across the portfolio are Teams Voice Plans (telecommunications via Microsoft 365 Teams Phone), two Security Plan tiers (Security Foundation and Security Fortified), three IT Care MSP tiers (Starter, Standard, Pro), three Business Plan tiers (Starter, Complete, Pro), Cloud-Based Endpoint Management, Azure Virtual Desktop, Cloud Migration, Data & Analytics/BI, Cyber Essentials and Cyber Essentials Plus certification services, IT Backup & Disaster Recovery, Business Internet, and Networking Solutions. Azure underpins cloud delivery while the Microsoft 365 stack (Teams, SharePoint, OneDrive, Outlook, Excel, Power BI) provides the collaborative and analytical layer.

Differentiator

Problem solved

Functional benefit

Brands

• Construct Central: ERP software built for the construction industry, powered by Microsoft Dynamics 365 Business Central, including job costing, payroll, subcontractor management, plant hire, compliance, and live financials.

Products and services

• Microsoft Dynamics 365 Business Central Cloud-based ERP platform providing real-time financials, project tracking, stock management, HR, and reporting in a unified system for UK businesses. Connects invoicing, job management, payroll, and planning across multi-company, multi-currency, and VAT invoicing scenarios.
• Construct Central ERP software built for the UK construction industry and powered by Microsoft Dynamics 365 Business Central. Provides job costing, payroll, subcontractor management, plant hire, CIS compliance, HMRC returns, and live financials in a single platform tailored for construction workflows.
• Teams Voice Plans Microsoft 365 Teams Phone plans providing cloud-based telecommunications for businesses, with call routing, IVR, UK and international calling. Available in Starter (£9.99/user), Standard (£19.99/user with 3000 UK minutes), and Pro (unlimited calls, AI meeting features) tiers.
• Security Foundation Baseline managed cybersecurity package from £11.99 per user per month including Cyber Essentials certification, XDR, endpoint protection, MFA, device encryption, email security, and AI-powered spam filtering. Includes cyber insurance cover up to £25,000. Minimum 5 users.
• Security Fortified Advanced managed cybersecurity package from £21.99 per user per month building on Security Foundation with device compliance policies, advanced threat hunting, vulnerability management, attack simulation training, and SIEM/SOAR. Minimum 5 users.
• IT Care Starter Managed IT support package from £49.99 per month for 1-10 users covering user setup and management, network management, general IT support, device management, data backups, website support, and hardware/software training.
• IT Care Standard Managed IT support package from £44.99 per month for 10-29 users, including a dedicated account manager and up to 5 hours of on-site support per month.
• IT Care Pro Managed IT support package from £34.99 per month for 30+ users, including up to 10 hours of on-site support and training per month.
• Business Starter IT business package from £99.99 per month for 1-9 users, including security management, Microsoft 365 Defender, cloud collaboration, business email, device management, Teams setup, spam filter, and Microsoft 365 Backup.
• Business Complete IT business package from £199.99 per month for 10-20 users with robust security features and collaboration tools.
• Business Pro IT business package for 20+ users with advanced security, Microsoft 365 Defender, and top-tier collaboration tools. Pricing available on quote.
• Azure Virtual Desktop Cloud-hosted virtual desktop solution on Microsoft Azure enabling remote access to business desktops from any device, with centralised management, scalability, and reduced 365 subscription costs.
• Cloud Migration Azure cloud migration service assessing current infrastructure and transferring applications and data to Azure, offering cost savings, improved performance, and enhanced security for businesses.
• Data & Analytics (Business Intelligence) Business Intelligence solution using Microsoft Power BI to transform raw data into visual reports and dashboards, enabling self-service analytics, real-time insights, and predictive analytics for faster decision-making.
• Cyber Essentials Certification UK government-backed cybersecurity certification service guiding organisations through Cyber Essentials accreditation, including IT environment review, process assessment, application management, and unlimited retake reviews. Includes automatic cyber liability insurance.
• Cyber Essentials Plus Certification Advanced UK cybersecurity certification with hands-on technical verification including audit, infrastructure testing, and malware and account vulnerability testing. Enables eligibility for government and Ministry of Defence contracts.
• Cloud-Based Endpoint Management Cloud-based device management solution enabling centralised management, security, and updates for Windows, macOS, Android, and iOS devices from a single console, including conditional user access and automated policy enforcement.
• IT Backup & Disaster Recovery Managed backup and disaster recovery service providing 24/7 data monitoring, advanced cybersecurity, transparent pricing, and tailored data protection aligned with business goals.
• Business Internet Solutions Business-grade internet connectivity including ultra-fast fibre broadband (FTTP/FTTC), 24/7 monitored leased lines, and automatic backup internet for business continuity.
• Networking Solutions Network infrastructure services covering structured cabling, Starlink satellite internet for remote locations, fibre cabling, and Cat6 cabling for high-speed business connectivity.

Quantifiable outcome

• 6-second average call answer speed - fastest response times in the industry
• +3 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner status enabling resale and implementation of Microsoft 365, Teams Phone, Dynamics 365 Business Central, Finance & Operations, and Azure cloud services. ES Systems leverages Microsoft technology stack as the core of their service offerings.
• VCSPminorChannel Partner/ Reseller/ DistributorVCSP (VEEAM Cloud Service Provider) registered partner logo displayed. Partnership enables cloud backup and disaster recovery service delivery.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Charterhouse Voice & Data: UK-based IT, telephony, and connectivity provider for SMEs and mid-market — direct overlap with ES Systems on Teams Voice, business internet, and managed IT services.
• Capito: UK IT managed services and cloud provider focused on Microsoft and Dynamics solutions for SME/mid-market customers — overlaps with ES Systems on managed IT, Dynamics 365 Business Central implementation, and Microsoft 365.
• Provartec: UK-based Microsoft Dynamics 365 Business Central specialist — comparable to ES Systems' Construct Central on ERP implementation, Microsoft stack, and SME manufacturing/construction vertical focus.
• Timico: UK managed services, connectivity, cloud, and unified communications provider — comparable product portfolio to ES Systems on IT support plans, voice, and connectivity.
• ITRM: UK IT managed services and cyber security provider targeting SME and mid-market — direct match on managed IT support packages, cybersecurity, and Microsoft 365 services.
• Littlefish: UK-based managed IT services and cybersecurity provider serving mid-market and enterprise customers — directly comparable to ES Systems on Microsoft stack, managed services, and security packages.

Broad incumbents

• Wavenet: UK business cloud, connectivity, and managed services provider (formed via consolidation) — directly comparable to ES Systems on managed IT, voice/UC (Teams), and cybersecurity.
• Daisy Communications: Large UK provider of managed IT, connectivity, cloud, and unified communications — broader portfolio but overlapping with ES Systems on Teams Voice, business internet, and managed IT packages.
• Node4: Mid-market UK cloud and managed services provider with strong Microsoft Azure and Dynamics capabilities — competes for similar mid-market customers as ES Systems on cloud migration, managed services, and Dynamics 365.
• ANS Group: UK-based cloud and digital transformation provider specialising in Microsoft Azure and Dynamics 365 — comparable on Microsoft-centric cloud and Dynamics ERP delivery for mid-market customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/essystemsltd
• Facebookfacebook.com/essystemsuk
• LinkedInlinkedin.com/company/essystemsltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ES Systems