What GoodRequest does

GoodRequest, s.r.o. is a privately held Slovak digital product studio founded in 2013 and headquartered in Žilina, with additional offices in Bratislava, Košice, and Liptovský Mikuláš. The company provides end-to-end digital product development services spanning discovery and UX/UI design, mobile and web application development, backend and DevOps engineering, AI/ML solutions, quality assurance, and IT consulting. Its core delivery methodology, branded AI-Augmented Delivery, integrates AI-assisted tooling across the software lifecycle while embedding senior human expertise at every key decision point.

The underlying technology stack is a modern full-stack profile built on React, Next.js, React Native, and TypeScript on the frontend; Java Spring Boot and Node.js on the backend; PostgreSQL data layer; and AWS cloud infrastructure orchestrated with Kubernetes and GitOps pipelines. GoodRequest maintains a portfolio of certifications relevant to regulated European buyers, including ISO 9001, ISO 14001, ISO 27001, GDPR, DORA, NIS 2, and stated AI ACT readiness.

The firm operates a B2B enterprise and mid-market sales motion, targeting banks, insurers, utilities, retailers, healthcare, fitness, automotive, and biometrics clients across Slovakia, Czechia, Poland, and select European and global accounts. Named customers include Notino, Benu, Fitshaker, Raiffeisen, Union, ZSE, KIA, Innovatrics, Forbes, Bistro.sk, and the elv.ai AI content moderation platform. Revenue is generated through project-based engagements billed as flat monthly fees against an agreed scope, with additional work estimated and invoiced separately. GoodRequest has no disclosed external funding, no parent company, and operates as a bootstrapped, founder/management-owned entity with no known institutional investors.

Name

GoodRequest

Legal name

GoodRequest, s.r.o.

Website

https://goodrequest.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

GoodRequest is a Slovak digital product studio offering end-to-end mobile, web, backend, DevOps, and AI/ML development services to enterprise clients across Central Europe, applying its AI-Augmented Delivery methodology to long-tenure projects.

Ownership category

akta.pro rank

Headquarters

HQ city

Zilina

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Project-based Development Services: GoodRequest charges flat monthly fees for agreed scopes of work. Additional requests beyond the agreed scope are estimated and invoiced separately. Services include end-to-end product development from discovery through delivery and ongoing support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

GoodRequest is a B2B digital product studio that delivers end-to-end software development services, including mobile app development, web applications, UX/UI design, backend architecture, DevOps, AI/ML solutions, quality assurance, and IT consulting. The company's flagship methodology is AI-Augmented Delivery, which embeds senior human experts at every key decision point and integrates AI tools throughout the software delivery lifecycle. Projects are delivered through long-term partnerships with enterprise clients across Slovakia, the Czech Republic, Poland, and broader Europe.

Product overview

GoodRequest is a product studio offering end-to-end digital product development services rather than a single software product. Its core offering is the AI-Augmented Delivery methodology, which integrates senior human expertise with AI assistance across the full software delivery lifecycle. The service portfolio spans nine distinct modules: Product Kick-off (discovery and strategy), UX/UI Design, Mobile App Development, Web App Development, Backend Development, DevOps & Cloud Services, AI & ML Solutions, Product Quality/QA, and IT Consulting & Auditing. Projects are delivered through long-term partnerships with clients including Notino, Benu, Fitshaker, elv.ai, and ZSE.

Differentiator

Problem solved

Functional benefit

Products and services

• AI-Augmented Delivery GoodRequest's AI-enhanced software development methodology that embeds senior human experts at every key decision point, incorporating AI-assisted proposal drafting, discovery workshops, sprint-based development, QA automation, and operational monitoring. Designed for enterprise clients seeking end-to-end digital product development.
• Mobile App Development Services End-to-end mobile application development services across iOS and Android platforms, including React Native and native development, delivering measurable business impact for enterprise clients.
• Web App Development Services Web application development services handling complex processes, integrations, and large user bases for enterprise clients across industries.
• UX/UI Design Services User experience and interface design services delivered by certified designers, involving direct collaboration with end users to create user-centered digital product designs.
• Backend Development Services Secure and scalable backend architecture development services covering Java/Spring Boot, PostgreSQL, REST API, and integration with systems such as Kafka and Camunda/Operaton.
• DevOps & Cloud Services Infrastructure and cloud operations services including Kubernetes, CI/CD pipelines, AWS/Azure environments, and GitOps workflows that enable development teams to focus on the product.
• AI & ML Solutions Services Custom AI solutions services including NLP-powered content moderation, AI-assisted code generation, and AI-driven vulnerability scanning for companies seeking to streamline processes.
• Product Quality Services In-house quality assurance and testing services covering development testing, automated testing, and final quality control for digital products.
• IT Consulting & Auditing Services Technical audits, process setup, and technical debt elimination services for identifying weak spots and optimizing digital infrastructure.

Quantifiable outcome

• 80% better consistency in AI content moderation
• +6 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ShopsyscoreStrategic or Co-development Partner · 1 July 2024Shopsys partnered with GoodRequest as mobile app experts. The partnership focuses on mobile application development for Shopsys clients, combining Shopsys ecommerce platform expertise with GoodRequest's mobile development capabilities.
• IT KrajminorStrategic or Co-development PartnerMember of IT Kraj, a group of companies in the Žilina region working together on industry initiatives and community development.
• Slovakia.digitalminorStrategic or Co-development PartnerMember of Slovakia.digital, an organization bringing together fair and professional companies in the IT industry.
• SAPIEminorStrategic or Co-development PartnerMember of SAPIE, an organization bringing together entrepreneurs from innovative industries.
• University of Žilina (DSC)minorStrategic or Co-development PartnerMain partner of the first Developer Student Clubs (DSC) at the University of Žilina, supporting student tech education and community building.
• zaDesignminorStrategic or Co-development PartnerCreated zaDesign organization for the design community within the Žilina Region, first to bring Figma and Kotlin community groups to Slovakia.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Itransition: Mid-size IT services firm with European and US presence delivering custom software development, QA, and digital transformation. Comparable service mix but operates across many verticals globally with a larger delivery headcount.
• EPAM Systems: Global IT services leader with major CEE presence offering software engineering, digital transformation, and AI services to enterprise clients. Overlapping capabilities in custom software delivery but operates at vastly larger scale with broader geographic reach.
• Accenture: Global professional services firm with massive digital engineering and AI transformation practices. Competes for the same enterprise digital product engagements, but as a broad incumbent rather than a specialized regional studio.

Direct peers

• Pixelmate: Slovak digital agency specializing in mobile app development, web applications, and UX/UI design for enterprise clients. Comparable in size, geography, and service breadth, often competing for the same Slovak and CEE enterprise projects.
• UI42: Žilina-based digital product studio offering mobile, web, and backend development with a focus on usability and design. Same Slovak geography, similar mid-market and enterprise client focus, and overlapping technology stack.
• Netguru: Polish digital product studio offering end-to-end software development, product design, and AI services to enterprise clients across Europe. Same business model, similar technology stack, and overlapping target verticals make it the closest comparable peer in the CEE region.
• Brainhub: Polish software development studio delivering web, mobile, and cloud solutions to enterprise clients across Europe. Direct regional peer with similar full-stack delivery model, junior-to-senior engineering mix, and AI-enabled delivery practices.
• Ciklum: Global digital services firm with deep CEE roots providing custom software development, AI/ML, and cloud engineering. Comparable in service portfolio and target verticals, though materially larger in scale and global footprint.
• Vacuumlabs: Bratislava-based digital product studio providing custom software development, design, and product strategy for enterprise and fintech clients. Most directly comparable local peer given Slovak headquarters, similar service portfolio, and overlapping client base in financial services.

Regional players

• Asseco Central Europe: Slovak-headquartered IT services and software provider with strong presence across CEE. Comparable in geographic base and regulated-vertical expertise, though Asseco also ships proprietary products unlike GoodRequest's pure services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/goodrequest
• Xx.com/GoodRequestCom
• Facebookfacebook.com/GoodRequestCom

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GoodRequest