What Ciklum does

Ciklum is a global AI-powered Experience Engineering firm headquartered in Kyiv, Ukraine, founded in 2002, that provides software engineering, digital transformation, and AI services to enterprise and mid-market clients across six verticals — Banking & Financial Services, Healthcare & Life Sciences, Retail & Consumer Goods, Hi-Tech, Automotive & Manufacturing, and Travel & Hospitality. The company operates a workforce of over 3,500 professionals across delivery centers in Eastern Europe (Poland, Spain, Bulgaria, Romania, Czech Republic, Slovakia, and Ukraine), India, and Pakistan, with a US presence established through the 2025 acquisitions of GoSolve Group and CodeAstu. Its flagship technology is the PRODIGY AI Platform & Methodology, a proprietary stack of pre-configured, secure, and customizable AI agents built on a knowledge engine, complemented by a broad AI services portfolio including AI Incubator, AI-Assisted Legacy Refactor, Agentic Automation, Conversational AI, Generative AI & Decision Science, AI Strategy & CoE, and Responsible AI services.

The business model is professional services delivered through consultative enterprise field sales, with no public pricing and engagements initiated via a 'Book a Discovery Call' conversion path. Revenue derives from billable engineering and digital transformation engagements structured as project-based or retainer contracts, with the cost advantage of a nearshore/offshore delivery model producing a stated 30–50% savings versus US domestic rates. The go-to-market is sales-led, supported by content marketing (case studies, ebooks, webinars) and industry-specific landing pages, targeting named enterprise logos including Santander, TUI, eToro, Betsson, Panasonic, Just Eat, Akamai, JLL, Saab, Stena Line, and Health In Tech.

Ciklum is majority-owned by US private equity firm Recognize (which closed a $1.7B second fund) and operates under the ultimate parent Ciklum Group Limited, registered in the British Virgin Islands, with UK operating entities in London. The company has executed an active inorganic growth strategy, acquiring CN Group (2021) for CEE and DACH expansion, Infogen Labs (2024) for AI and data engineering capacity, and GoSolve and CodeAstu (2025) for US and India delivery scale. Compliance posture covers SOC 1, SOC 2 Type 2, HIPAA, GDPR, and SWIFT CSCF, supporting regulated-industry delivery. CEO leadership is split across sources (Michael Boustridge per the leadership roster; Rajaram Radhakrishnan per company disclosures), suggesting a recent transition.

Name

Ciklum

Legal name

Ciklum Group Limited

Website

https://ciklum.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ciklum is a global AI-powered Experience Engineering firm delivering software engineering, digital transformation, and AI services to enterprise clients across BFSI, Healthcare, Retail, Hi-Tech, Automotive, and Travel via nearshore delivery from a 3,500+ person workforce spanning Eastern Europe, India, and the US.

Ownership category

akta.pro rank

Product category

IT Services & Software Engineering Outsourcing

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

CI/CD Pipeline Engineering & Automation (BPAEAKAB)

Keywords

• Software engineering services
• AI experience engineering
• Nearshore IT outsourcing
• Digital transformation services
• Legacy modernization services

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Engineering & Software Development Services: Ciklum generates revenue through delivering professional software engineering, digital transformation, and AI-powered experience engineering services to enterprise clients globally. Revenue is derived from billable professional services engagements, typically structured as project-based or retainer contracts with major enterprise accounts across BFSI, Healthcare, Retail, Hi-Tech, Automotive, and Travel industries.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Ciklum is a global AI-powered Experience Engineering firm that delivers professional software engineering, digital transformation, and AI-enabled services to enterprise and mid-market clients. Its offering centers on the proprietary PRODIGY AI platform combined with five service pillars — Engineering, Experience, Automation, Cloud & Edge Tech, and Data Analytics — delivered through nearshore/offshore delivery centers in Eastern Europe, India, and Pakistan.

Product overview

Ciklum is a global AI-powered Experience Engineering firm providing software engineering and digital services. The company offers a unified portfolio organized around five core service pillars: Engineering, Experience, Automation, Cloud & Edge Tech, and Data Analytics. The flagship AI platform is PRODIGY, which serves as the core AI Platform & Methodology. The service architecture includes AI-Enabled Engineering, Enterprise-Ready AI, Agentic Automation, and AI Incubator as key offerings, supported by specialized services in Conversational AI, Generative AI & Decision Science, AI Agents & Autonomous Orchestration, Process Transformation, and Legacy Refactoring. The company also provides traditional software engineering services including Product Engineering, UX/UI Design, Cloud Services, DevOps, and Industry-specific solutions for Banking & Financial Services, Retail & Consumer Goods, Healthcare & Life Sciences, Hi-Tech, Automotive & Manufacturing, and Travel & Hospitality. Recent acquisitions (CN Group, GoSolve Group, CodeAstu) have expanded delivery capabilities in CEE, DACH, U.S., and India markets.

Differentiator

Problem solved

Functional benefit

Brands

• PRODIGY: AI Platform & Methodology built on pre-configured, secure, scalable, and fully customized agents designed to help organizations transform complex business challenges into production-ready AI solutions.

Products and services

• PRODIGY AI Platform Pre-configured, secure, scalable, and fully customized AI agent platform built on a proprietary knowledge engine architecture, enabling enterprises to transform complex business challenges into production-ready AI solutions.
• AI-Enabled Engineering Engineering approach that turns complexity into competitive advantage through AI-enabled builds and self-optimizing systems for smarter product development, offered to enterprise clients.
• Enterprise-Ready AI by Ciklum Foundational AI products, platforms, and accelerators that bring AI into the heart of enterprise business operations, helping enterprises build AI-ready foundations.
• Agentic Automation Services AI agents that manage enterprise tasks end-to-end from routine workflows to intelligent autonomy, turning operational complexity into opportunity.
• AI Incubator Rapid validation of AI ideas, prototyping solutions, and scaling of production-ready customer experiences in weeks rather than quarters.
• Conversational AI Services AI-powered conversational interfaces and chatbot development for customer service automation and voice interactions.
• Generative AI & Decision Science Services Content generation and AI-powered decision-making capabilities using foundation models for enterprise applications.
• AI Agents & Autonomous Orchestration Services Multi-step AI action systems and autonomous decision-making capabilities for enterprise task orchestration.
• AI-Assisted Legacy Refactor Services Automated code translation, dependency mapping, and microservices migration to transform outdated systems into cloud-native, scalable, and AI-ready architectures, with claimed 40% faster ROI.
• Product Engineering Services Full-stack engineering services including solution discovery, software architecture, scaled agile delivery, and digital assurance for enterprise clients.
• Experience Services UX/UI design, user research, product discovery, and product management for customer experience optimization.
• Cloud Services Cloud infrastructure services including cloud transformation, optimization, and management for enterprise deployments, delivered as an AWS Advanced Tier Services Partner.
• DevOps Services Development operations services for continuous integration, delivery, and infrastructure automation.
• Data Science & Analytics Services Data science and advanced analytics services including ML model development and predictive analytics.
• IoT & Embedded Services Internet of Things and embedded systems development for connected devices and industrial applications.

Quantifiable outcome

• 40% faster ROI on legacy modernization projects through AI-assisted refactoring
• +2 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability12 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• Health In TechcoreStrategic or Co-development Partner · 17 March 2026Health In Tech (Nasdaq-listed AI-enabled InsurTech platform) partnered with Ciklum to enhance its self-funded stop-loss health insurance marketplace platform. The collaboration focuses on improving operational efficiency, expanding into larger employer markets, and consolidating workflows (quoting, underwriting, administration, analytics) within a unified AWS cloud environment. The partnership aims to accelerate platform innovation, improve customer retention, and support long-term revenue growth. The collaboration caused HIT shares to surge 27.65% in after-hours trading.
• Amazon Web Services (AWS)coreTechnology or Integration · 17 March 2026Ciklum is an AWS Advanced Tier Services Partner. The partnership involves leveraging AWS cloud architecture, data engineering, and AI development capabilities to deliver enterprise solutions. AWS infrastructure underpins Ciklum's AI-driven platform development, including the Health In Tech collaboration.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• EPAM Systems: Global digital engineering and IT services firm with deep Eastern European (Ukraine, Belarus, Poland, Hungary) delivery centers. Most direct competitor to Ciklum in nearshore software engineering, cloud, and AI-enabled digital transformation services for enterprise clients.
• SoftServe: Ukrainian-founded IT services and digital consulting firm with comparable service portfolio (cloud, data, AI, experience engineering) and similar enterprise vertical mix. Closest Ukrainian-headquartered peer to Ciklum.
• Intellias: Ukrainian IT services company delivering software engineering, cloud, and digital transformation to enterprise and mid-market clients. Directly comparable in talent base, geographic footprint (Ukraine, Poland, Bulgaria, Spain, India), and service catalogue.
• Globant: Globally distributed digital and cognitive transformation firm with nearshore delivery in Latin America and Eastern Europe. Directly competes with Ciklum on AI Studios-style offerings, cloud modernization, and enterprise digital engineering.
• Luxoft (DXC Technology): DXC-owned digital transformation and IT services firm with strong Eastern European (Ukraine, Poland, Romania) delivery. Comparable service portfolio in cloud, data, and enterprise engineering for BFSI, healthcare, and hi-tech verticals.
• ELEKS: Ukrainian-headquartered software services and product company with similar enterprise focus and delivery footprint across Eastern Europe. Direct competitor in custom software engineering, cloud, and data services.
• Endava: UK-headquartered technology services firm with nearshore delivery in Romania, Bulgaria, Moldova, and other CEE locations. Comparable mid-size peer in custom software engineering, cloud, and digital experience services.

Broad incumbents

• Cognizant: Large global IT services and consulting firm with deep BFSI, healthcare, and hi-tech enterprise relationships. Overlaps with Ciklum in digital engineering, cloud, and AI services but at materially larger scale.
• Accenture: World's largest IT services and consulting firm, with massive AI, cloud, and digital engineering practices. Competes with Ciklum for large enterprise transformation deals, particularly in BFSI and healthcare, but at portfolio breadth Ciklum cannot match.
• Deloitte Digital (Deloitte): Global professional services firm's digital arm with comparable enterprise transformation offerings (cloud, AI, customer experience, legacy modernization). Competes for strategy-influenced enterprise deals, particularly in BFSI and healthcare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCLJVzHFciVOgvTs9zTlMGWA
• Facebookfacebook.com/ciklum
• LinkedInlinkedin.com/company/ciklum
• Instagraminstagram.com/ciklum
• Xx.com/Ciklum

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ciklum