Fuller Group

What Fuller Group does

Fuller Group is a privately held, family-owned integrated facility management conglomerate headquartered in Guaynabo, Puerto Rico, operating since 1960 under the López family (second-generation CEO Jorge López since 2010). The company serves over 14.5 million square feet of facilities and holds a stated 70% market share in Puerto Rico's Life Sciences sector, providing housekeeping, landscaping, pest control, handyperson services, lab helpers, security, cargo/passenger handling, recycling logistics, and other facility services through five wholly owned subsidiaries: Antilles Services, North Enterprises, North Janitorial, Fuller Services North America, and Fuller Brush (janitorial product distribution). Its customer base consists of regulated enterprise clients including Johnson & Johnson, Eli Lilly, Amgen, Medtronic, Honeywell, Lufthansa Technique, American Airlines, Hamilton-Sundstrand, hospitals, and government transit (Tren Urbano), with disclosed tenures of 16-27+ years at the largest accounts.

The underlying technology stack combines IoT-based facility monitoring (continuous HVAC, medical equipment, and indoor air quality sensing), AI-powered predictive maintenance to anticipate equipment failures, and sustainable cleaning systems using microfiber technology with reduced chemical usage. These capabilities are presented as integrations rather than proprietary AI research. The "Fuller Way" methodology and the Fuller Leadership Academy (launched 2023) underpin a talent and culture platform aimed at differentiating in regulated environments requiring USP and Joint Commission compliance.

Fuller Group generates revenue through three streams: (1) managed services via multi-year, custom-quoted enterprise facility management contracts; (2) hardware/product distribution through the Fuller Brush subsidiary (janitorial products, paper products, specialized equipment); and (3) professional services via HR outsourcing (Antilles Services) for foreclosed properties and industrial facilities. Go-to-market is sales-led, with dedicated business development teams targeting large enterprise clients through direct field sales, supplemented by a 2024 participation in the Guayacán Venture Accelerator and a mainland U.S. expansion channel via the Fuller Services North America subsidiary. Pricing is non-public and quote-based, billed on multi-year contracts tied to facility specifications and service scope.

Name

Fuller Group

Legal name

Fuller Group

Website

https://fullergrouppr.com

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

Fuller Group is a family-owned Puerto Rico facility management conglomerate providing integrated services — housekeeping, landscaping, pest control, lab support, security, cargo handling — to regulated enterprise clients in pharmaceuticals, healthcare, aerospace, and aviation across 14.5M+ square feet.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Integrated facility management
• Janitorial services
• Commercial cleaning services
• Building maintenance services
• Pest control services

Headquarters

HQ city

San Juan

HQ country

Puerto Rico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Integrated Facility Management Services: Fuller Group provides comprehensive facility management services including housekeeping, landscaping, pest control, security services, handyperson services, lab helpers, cargo services, and more. Revenue is generated through service contracts with enterprise clients across healthcare, pharmaceutical, industrial, and commercial sectors.
2. Product Distribution: Through Fuller Brush, the company distributes high quality janitorial products, paper products and specialized equipment for industrial and residential customers, generating additional revenue streams alongside service delivery.
3. Human Resources Outsourcing: Antilles Services provides human resources outsourcing services to foreclosed properties and industrial facilities, offering flexible workforce solutions to clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Fuller Group provides integrated facility management services to enterprise clients across Puerto Rico, covering housekeeping, landscaping, pest control, handyperson work, lab helpers, security, cargo and passenger handling, fleet maintenance, laundry, painting, and material handling. Service delivery is anchored in regulated-industry compliance expertise (USP, Joint Commission) and supported by IoT-enabled facility monitoring and predictive maintenance technology. The company also distributes janitorial and paper products, plus specialized equipment, to industrial and residential customers through its Fuller Brush subsidiary.

Product overview

Fuller Group is a conglomerate of companies providing integrated facility management services in Puerto Rico. Originally founded as a cleaning products distribution company, it evolved into a comprehensive facility management provider. The portfolio consists of multiple service lines (Housekeeping, Landscaping, Pest Control, Handypersons, Lab Helpers, Security Services, Passenger Services, Cargo Services, Recycling Logistics, Foreclosed Property Maintenance, Post Construction Cleaning, Moving Services, Temporary Labor, Hygiene Services, Mail Delivery Cleaning, Fleet Maintenance, Laundry Services, Painting, Material Handling and Logistics) organized under five subsidiary companies: Antilles Services (industrial/commercial facility management and HR outsourcing), North Enterprises (landscaping, pest control, engineering and handyperson services), North Janitorial (healthcare facility maintenance), Fuller Services North America (mainland U.S. operations), and Fuller Brush (janitorial products distribution). The company serves over 14,500,000 square feet of facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Integrated Facility Management Services Comprehensive, multi-service facility management offering combining housekeeping, landscaping, pest control, security, handyperson work, lab helpers, cargo handling, and other support services into a single managed contract for large enterprise clients across healthcare, pharmaceutical, aviation, and industrial sectors.
• Housekeeping & Janitorial Cleaning Services Professional cleaning services including sweeping, mopping, dusting, polishing, and equipment protection for commercial properties, hospitals, and pharmaceutical facilities.
• Landscaping Services Landscape maintenance services for commercial properties, including pesticide application, weed removal, hedge trimming, and upkeep of landscaping design.
• Pest Control Services Chemical and mechanical pest elimination services targeting rats, termites, snakes, wasps, ants, spiders, mosquitos, and bed bugs at commercial and industrial properties.
• Handyperson Services General-knowledge professional services for commercial property repairs including basic maintenance, plumbing, and electrical work.
• Lab Helper Services Laboratory support services for pharmaceutical and industrial clients, including routine repetitive laboratory tasks, preparation of laboratory supplies and equipment, and custodial care of equipment and supplies.
• Security Services Premises and personnel security services including property patrol, surveillance monitoring, building inspection, access control, and alarm response.
• Cargo Services Freight and cargo handling services for airline and industrial clients, including transport arrangement, consignee notification, and delivery coordination; delivered via Antilles Services and recognized by 5 consecutive American Airlines Cargo Cup awards (2019-2024).
• Passenger Services Airport passenger services including welcoming passengers at check-in desks and boarding gates, ticket verification, and issue resolution.
• Foreclosed Property Maintenance & Asset Management Asset management services for foreclosed properties including repair, inspection, insurance claim management, and ongoing maintenance, provided through Antilles Services' HR outsourcing capability.
• Human Resources Outsourcing Human resources outsourcing services to foreclosed properties and industrial facilities, offering flexible workforce solutions, delivered through Antilles Services.
• Janitorial & Cleaning Product Distribution (Fuller Brush) Distribution of high-quality janitorial products, paper products, and specialized equipment for industrial and residential customers, operated through the wholly owned Fuller Brush subsidiary.
• Fuller Group Subsidiaries (Operating Companies) The set of wholly owned subsidiary brands delivering Fuller Group's services: Antilles Services (industrial/commercial facility management and HR outsourcing), North Enterprises (landscaping, pest control, engineering, handyperson), North Janitorial (healthcare facility maintenance), Fuller Services North America (mainland U.S. facility management), and Fuller Brush (janitorial product distribution).

Quantifiable outcome

• 70% market share in Life Sciences sector in Puerto Rico
• +4 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Grupo Guayacán, Inc.moderateGTM or Marketing Partner · 3 April 2024Fuller Group participated in the Guayacán Venture Accelerator (GVA) program, Puerto Rico's only accelerator focused on providing tools for development and training of management teams of established companies with growth opportunity. This marked Fuller Group's return to the program after 10 years, providing access to new knowledge and innovative strategies for accelerated growth.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Sodexo: Global FM and food services giant with deep pharma, healthcare, and education accounts. Comparable in service breadth and regulated-industry expertise, though Sodexo competes at the cross-border master agreement level where Fuller cannot yet match.
• Compass Group (Eurest/Ess): Global support services conglomerate with food service and facility services arms serving corporate, healthcare, and life sciences. Comparable enterprise client base and broad FM service scope.
• JLL (Facility Management): Global real estate services company with a sizable integrated FM practice serving corporate occupiers including pharma. Competitor for cross-border enterprise facility management contracts.
• ISS A/S: World-leading workplace experience and facility management company with significant pharma and healthcare presence. Competitor for multi-national pharma contracts that bundle PR operations with mainland sites.
• CBRE Group (Global Workplace Solutions): Global real estate services firm with workplace/facility management arm serving Fortune 500 occupiers including life sciences tenants. Competes for integrated FM mandates that may include PR sites.
• Aramark: Diversified facility services and food provider with healthcare and industrial exposure. Operates a broader portfolio than Fuller but competes for the same regulated-facility cleaning and support contracts.

Direct peers

• ABM Industries: U.S.-based integrated facility services provider offering janitorial, parking, and HVAC across healthcare, life sciences, and aviation. Most directly comparable to Fuller given overlapping verticals, similar mid-market enterprise orientation, and U.S./Caribbean operating footprint.
• Jani-King: Franchise-based commercial cleaning services provider with strong U.S. presence including healthcare and commercial segments. Comparable mid-scale janitorial orientation though franchise model differs from Fuller's direct delivery.
• 4M Building Solutions: U.S. janitorial and facility services company with healthcare, life sciences, and industrial accounts. Comparable scale and vertical mix to Fuller, though geographically focused on the U.S. mainland.
• ServiceMaster Clean (Copeland Group): Commercial and healthcare cleaning services franchise network with U.S. footprint. Comparable cleaning-led service delivery with healthcare vertical focus, though different ownership model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fuller Group