IQA - Quality Management Systems

What IQA - Quality Management Systems does

IQA - Sistemas de Gestão, Lda is a privately-held Portuguese quality management consultancy headquartered in Malveira, Portugal, operating since 2005 with a team of 1–10 employees. The firm sells consulting, internal audit, post-certification maintenance, and Business Process Management services to organizations pursuing ISO certification, covering five referentials: ISO 9001 (quality), ISO 14001 (environment), ISO 45001 (OH&S), ISO 17025, and ISO 15189 (laboratories). Customer base spans healthcare providers, municipal governments, manufacturing, logistics, IT, construction, and education, with public logos including Affidea, Continental, Salvador Caetano, STCP, ID Logistics, Synlab, IPO Lisboa, and Câmaras Municipais across multiple districts. IQA has reportedly supported 200+ companies and conducted 500+ audits across 26 countries.

The firm's core technology asset is AGIR, a proprietary 100% web-based Quality and Process Management System (QMS/BPM) developed in-house since 2010. AGIR provides configurable workflows, no-code document/form building, automated notifications, real-time dashboards, and deep Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook) integration, supporting modules for document management, complaints, non-conformities, corrective actions, auditing, risk, equipment, HR, contracts, and meetings. IQA itself is ISO 9001:2015 certified, lending operational credibility.

The business model is hybrid services-plus-software. Revenue is generated through professional consulting engagements (project coordination, gap analysis, certification support), audit services (NP EN ISO 19011-compliant independent internal audits), and recurring maintenance/outsourcing retainers that bundle ongoing quality-manager support and free access to AGIR. Pricing is quote-based, tailored to client size, scope, and maturity, with multi-year contracts. Distribution is primarily direct, supplemented by one regional channel partner (MBQ) in Torres Vedras, Portugal. The go-to-market is consultative, sales-led, and anchored on case studies and logo-based social proof rather than paid acquisition or SaaS self-serve.

Name

IQA - Quality Management Systems

Legal name

IQA, Sistemas de Gestão, Lda

Website

https://iqa.pt

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

IQA - Sistemas de Gestão is a Portuguese quality management consultancy that designs, implements, and audits ISO-certified QMS (9001, 14001, 45001, 17025, 15189) for healthcare, government, manufacturing, and logistics clients, supported by its proprietary AGIR web-based QMS/BPM software.

Ownership category

akta.pro rank

Headquarters

HQ city

Malveira

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Consulting Services: Professional consulting for the design, implementation, and certification of Quality Management Systems (QMS). Services include project coordination, gap assessment, process mapping, documentation, internal audit support, and ongoing post-certification maintenance. Clients include micro-enterprises with 2-3 employees and large enterprises with hundreds of workers.
2. Audit Services: Independent internal audit services conducted by competent, experienced auditors in compliance with NP EN ISO 19011. Covers planning, execution, report writing, and corrective action plan follow-up across multiple ISO referentials (ISO 9001, ISO 14001, ISO 17025, ISO 15189, ISO 45001).
3. AGIR Software Licensing: AGIR is a 100% web-based Quality Management Software offered as part of consulting and maintenance service packages. It provides document management, workflow automation, and process management modules. Free access to AGIR is included with IQA's maintenance services. The software is sold as a subscription or contract offering integrated with consulting engagements.
4. System Maintenance and Outsourcing: Post-certification maintenance services include ongoing quality manager support, audit program management, document management, client satisfaction studies, QMS review, training, alerts and notifications. This is a recurring retainer-style service that follows certification.
5. BPM Consulting and Process Optimization: Business Process Management (BPM) methodology consulting to map, document, and systematize organizational processes. Includes process improvement planning, KPI definition, and dematerialization/informatization of manual processes.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

IQA provides end-to-end quality management solutions for organizations pursuing ISO certification, combining professional consulting services, independent internal audit services, and the proprietary AGIR software platform. The company designs, implements, and maintains Quality Management Systems (QMS) across multiple ISO referentials (ISO 9001, ISO 14001, ISO 45001, ISO 17025, ISO 15189) and supports ongoing process optimization through BPM methodology and post-certification maintenance/outsourcing engagements.

Product overview

IQA offers a portfolio of quality management solutions comprising the AGIR software platform as the core product, complemented by professional services including consulting, auditing, business process management (BPM), and system maintenance/outsourcing. AGIR is a 100% web-based, flexible quality and process management software that adapts to organizations without requiring code changes, while the service offerings support implementation, certification, and ongoing maintenance of quality management systems.

Differentiator

Problem solved

Functional benefit

Brands

• AGIR: Quality Management and Process Management Software - 100% digital, 100% Web, 100% flexible solution for implementing and managing Quality Management Systems according to ISO standards (ISO 9001, ISO 14001, OHSAS 18000, ISO 17025, ISO 15189). Features include Document Management, Complaints Management, Non-Conformities and Corrective Actions, Audit Management, Risk Management, Equipment Management, Commercial Management, HR Management, Contracts, Meetings, and Communications.

Products and services

• AGIR - Software de Gestão da Qualidade e Processos A 100% web-based, flexible quality and process management software that enables organizations to design, implement, and monitor processes, documents, workflows, and quality management tasks without programming or customization costs. Includes modules for document management, complaint handling, non-conformities, corrective actions, auditing, risk management, equipment management, commercial management, HR, contracts, meetings, and communications. Distributed primarily as part of IQA's consulting and maintenance service packages.
• Consultoria - Quality Management Consulting Services Professional consulting for the design, implementation, and certification of Quality Management Systems. Services include project coordination, gap assessment, process mapping, documentation, internal audit support, customized training, logistics support, and ongoing post-certification maintenance for clients ranging from micro-enterprises with 2-3 employees to large enterprises with hundreds of workers.
• Auditoria - Independent Internal Audit Services Independent internal audit services conducted by competent, experienced auditors in compliance with NP EN ISO 19011. Covers audit planning, execution, report preparation, and corrective action plan follow-up across multiple ISO referentials (ISO 9001, ISO 14001, ISO 17025, ISO 15189, ISO 45001). Over 500 audits have been conducted across various sectors.
• BPM - Melhoria e Sistematização de Processos Business Process Management (BPM) methodology services combining business management and information technology to optimize organizational results through process improvement. Includes process mapping, weakness identification, KPI definition, dematerialization/informatization of manual processes, and ongoing process optimization planning.
• Manutenção de Sistemas e Outsourcing Post-certification maintenance and outsourcing services including ongoing quality manager support, audit program management, document management with specialized software (AGIR), customer satisfaction studies, QMS review, customized training, alerts, and notifications. Provided as recurring retainer-style engagements that follow certification.

Quantifiable outcome

• ISO 9001 certification achieved within 11 months per proposed timeline (CRT/DIAMECOM case)
• +2 more outcomes

Named customers31 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• MBQregionalChannel Partner/ Reseller/ DistributorMBQ is listed as a partner of IQA, located in Torres Vedras, Portugal. MBQ extends IQA's reach in the western Portugal region, acting as a regional channel partner or distributor for IQA's consulting and QMS services.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Bizagi: BPM and process automation platform that overlaps with IQA's AGIR process management and BPM consulting offering, particularly in ISO documentation and workflow automation.
• ETQ (Hexagon): ETQ, part of Hexagon, offers cloud QMS software covering document control, audit, nonconformities, and CAPA — a direct platform peer to AGIR in the broader QMS software market.
• MasterControl: US-based enterprise QMS and quality management software provider that, like IQA's AGIR, supports document, audit, CAPA, and training workflows for ISO-regulated life sciences and manufacturing — direct competition in the QMS platform space.
• Ideagen: UK-headquartered provider of quality, EHS, and compliance software plus professional services across regulated industries, including ISO 9001/14001/45001 workflows — directly overlapping IQA's QMS software and consulting business.
• ProcessMaker: Workflow and BPM platform competitor to AGIR, with similar low-code form, document, and case-management capabilities used in regulated ISO QMS deployments.
• Bizzdesign: Enterprise architecture and BPM platform with strong European footprint, directly comparable to IQA's BPM methodology consulting and to AGIR's process modeling capabilities.

Broad incumbents

• DNV: DNV's Business Assurance division is a major ISO certification and audit competitor, offering the same referentials (9001, 14001, 45001, etc.) that IQA supports with consulting and audit services.
• SGS: Global certification, audit, and verification giant offering ISO 9001/14001/45001 services; competes with IQA's audit practice at much larger scale and broader geographic coverage.
• Software AG (ARIS): German-headquartered BPM and process mining incumbent (ARIS) competing in the broader BPM/process management market addressed by both IQA's BPM consulting practice and the AGIR platform.
• Bureau Veritas: French-headquartered testing, inspection, and certification giant that competes with IQA's ISO audit and certification support services across Iberia and internationally.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/iqasistemas

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IQA - Quality Management Systems