What My Community Health Center does

My Community Health Center (MCHC) is a nonprofit Federally Qualified Health Center headquartered in Canton, Ohio, founded in 2017 and operating three physical sites — the Canton headquarters at 2600 Seventh St. SW., a Magnolia location, and the Gonder/Southeast Market Plaza clinic — with 51–100 employees. It serves as a safety-net provider for medically underserved, uninsured, and underinsured patients in Stark County, delivering primary care, prenatal care, mental health counseling, chronic disease management, pharmacy, and telehealth. MCHC holds Patient Centered Medical Home (PCMH) recognition and has earned Health Information Technology (HIT) awards in 2022, 2023, and 2025 for its digital infrastructure.

The technology stack is conventional healthcare IT, sourced from third-party vendors rather than built in-house: FollowMyHealth powers the patient portal (lab results, secure messaging, refills, immunization records), Doxy.me provides video telehealth visits, Clinisync delivers Health Information Exchange across the Stark County provider network, Phreesia handles digital preregistration, and the on-site MCHC Pharmacy operates under the federal 340B drug-pricing program with free Wednesday delivery within a 20-mile radius. Self-management modules (PDFs for COPD, diabetes, hypertension, headache, insomnia, joint exercises, pain, pregnancy and contraception) round out the patient-facing layer. No proprietary AI/ML, predictive models, or algorithmic differentiators are disclosed in the source material.

MCHC generates revenue primarily through standard FQHC reimbursement streams — Medicaid/Medicare PPS rates, sliding-fee-scale self-pay collections, 340B pharmacy spread, and philanthropic/donation income — rather than disclosed commercial contracts. The 2023 partnership with Yuvo Health adds a value-based-care contracting layer for Ohio FQHCs. Grant-making relationships span ten local foundations (Timken, Deuble, Hoover, Stark Community, North Canton Medical, and several named charitable trusts) that fund service expansion. Customer concentration is structurally high: revenue depends on the Medicaid/HRSA reimbursement framework and a single regional patient population, with no named enterprise customers and no diversification across geographies or payers.

Name

My Community Health Center

Legal name

My Community Health Center

Website

https://mycomhc.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

My Community Health Center is a nonprofit Federally Qualified Health Center in Canton, Ohio, delivering primary care, pharmacy, telehealth, and chronic-disease management to medically underserved patients across three clinic sites on a sliding-fee-scale model.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Outpatient Care Centers (6214), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary care
• Telehealth services
• Pharmacy services
• Federally qualified health center

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Pricing tiers

Distribution channels3 records

Marketing channels3 records

Core offering

My Community Health Center (MCHC) is a nonprofit Federally Qualified Health Center (FQHC) operating multiple clinic locations in Canton, Magnolia, and Gonder, Ohio. It delivers comprehensive primary medical care, obstetrics/gynecology, mental health counseling, on-site pharmacy with 340B discount program, and telehealth visits. Care is delivered on a sliding fee scale regardless of insurance status, targeting medically underserved individuals and families.

Product overview

My Community Health Center offers a unified healthcare services portfolio centered around a Patient Centered Medical Home model. The core offerings include in-person medical services, an on-site pharmacy with 340B discount program, and telehealth visits via phone or video. Patient-facing digital tools include the FollowMyHealth-powered Patient Portal for managing appointments, medications, and health records, plus Phreesia pre-registration for streamlined intake. Additional services include Health Information Exchange participation for coordinated care and downloadable Self Management resources for chronic condition management.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Portal Secure online platform powered by FollowMyHealth enabling patients to view lab results, send secure messages to care teams, access clinical summaries, manage appointments, request medication refills, and view immunization records. Targeted at MCHC patients.
• MCHC Pharmacy On-site pharmacy offering prescription fulfillment with 340B cost savings program for underprivileged and uninsured patients, accepting all insurance and providing self-pay discounts. Includes free Wednesday delivery within a 20-mile radius. Open to all patients.
• Telehealth Services Virtual healthcare visits via phone or video using the doxy.me platform for acute and chronic conditions, available upon request with in-person visits suggested as needed. Targeted at MCHC patients needing remote care.
• Patient Centered Medical Home (PCMH) Program Recognized care model providing team-based, patient-centered coordinated care that addresses physical and mental health needs holistically rather than only during illness. Available to all MCHC patients.
• Health Information Exchange Participation Secure electronic network enabling healthcare providers to access patient health records for a comprehensive view of health needs. MCHC participates in Clinisync HIE with voluntary patient opt-in/opt-out participation. Targeted at MCHC patients receiving care from multiple providers.
• Self Management Resources Collection of downloadable self-management resources including PDFs for COPD, diabetes, hypertension, headache, insomnia, joint exercises, pain management, pregnancy and contraception guidance. Targeted at MCHC patients managing chronic conditions.
• Pre-Registration (Phreesia) Online pre-registration platform powered by Phreesia allowing patients to complete intake forms digitally before appointments to save time at check-in. Available to new and returning MCHC patients.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

One partnership is on record.

• Yuvo HealthcoreStrategic or Co-development PartnerYuvo Health partners with MCHC to expand value-based care to Federally Qualified Health Centers in Ohio, scaling beyond their New York operations. This partnership enables MCHC to participate in value-based care models.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HealthSource of Ohio: HealthSource of Ohio is a multi-county FQHC providing primary care, behavioral health, dental, and pharmacy services on a sliding fee scale. Comparable as a similarly structured Ohio FQHC network with integrated pharmacy.
• PrimaryOne Health: PrimaryOne Health is a Federally Qualified Health Center in Columbus, Ohio, providing primary care, pharmacy, behavioral health, and prenatal services on a sliding fee scale — closely mirroring MCHC's FQHC service mix and mission.
• Equitas Health: Equitas Health is an Ohio-based FQHC look-alike providing primary care, behavioral health, and pharmacy with a focus on underserved populations including LGBTQ+ communities. Comparable in FQHC designation, integrated pharmacy, and mission-driven service model.
• Neighborhood Health Association: Neighborhood Health Association is an FQHC operating multiple clinics in Toledo, Ohio, providing primary care, OB/GYN, behavioral health, and pharmacy services to underserved populations. Comparable as a multi-site Ohio FQHC with similar service scope.
• Health Partners of Western Ohio: Health Partners of Western Ohio is a multi-site FQHC serving northwest Ohio with primary care, dental, behavioral health, and pharmacy services on a sliding fee scale. Comparable as a similarly-sized Ohio FQHC network.

Broad incumbents

• Cleveland Clinic: Cleveland Clinic operates a regional footprint across Northeast Ohio including affiliated primary care and specialty services. As a broad incumbent, it competes for patients in MCHC's catchment and employs many of the same clinician specialties.
• Sisters of Charity Health System: Sisters of Charity Health System operates hospitals and outpatient services across Northeast Ohio, including Canton-area facilities. Comparable as a regional incumbent providing overlapping primary care and community health services.
• Aultman Health Foundation: Aultman is the dominant regional health system serving Canton and Stark County, Ohio — the same primary market as MCHC. As a broad incumbent, it competes for the same patient population across primary care, OB/GYN, and specialty services, but at much larger scale.

Others

• Yuvo Health: Yuvo Health is a value-based care enablement partner specifically serving FQHCs. MCHC is a named Yuvo partner; the relationship makes Yuvo an ecosystem peer / enabler rather than a competitor, but a directly relevant entity in MCHC's operating model.

Regional players

• Oak Orchard Health: Oak Orchard Health is a Federally Qualified Health Center operating across rural Western New York with primary care, behavioral health, and pharmacy on a sliding fee scale. Comparable as an FQHC with similar integrated services, though operating in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Community Health Center