Oak Orchard Health

What Oak Orchard Health does

Oak Orchard Health is a nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1973 as a migrant health project in Brockport, New York. The organization operates an integrated care model that delivers primary care, pediatric care, dental care, vision care, and behavioral health services across 11 locations spanning five counties (Genesee, Orleans, Wyoming, Monroe, and Steuben) in western New York, serving approximately 34,000 patients. It also runs specialized programs including a WIC nutrition program, an Agricultural Workers program with bilingual staff and evening farm visits, and Mobile Medical and Mobile Dental Units launched in 2022 that reach school districts, Head Start programs, and homeless services.

The underlying technology stack is built on industry-standard healthcare IT rather than proprietary platforms. Patient records run on eClinicalWorks (CW49) with a healow-based patient portal offering 24/7 access to records, appointment scheduling, medication refills, billing, and device syncing (Fitbit, blood pressure monitors); telehealth video and phone appointments supplement in-person visits. The organization holds NCQA Patient-Centered Medical Home certification (since 2012) and earned the Joint Commission Gold Seal of Approval in 2022.

The business model blends fee-for-service revenue from medical, dental, vision, and behavioral health billed to private insurance, Medicare, Medicaid, and managed care plans with a sliding fee scale for uninsured and underinsured patients and federal funding as a Health Center Program grantee under 42 U.S.C. 254b. FQHC status also provides Federal Tort Claims Act (PHS deemed) malpractice coverage, materially reducing liability cost. Co-pays are collected at the time of service. Revenue is not publicly disclosed; no parent company, equity funding rounds, or external PE/VC backing are indicated.

Name

Oak Orchard Health

Legal name

Oak Orchard Health Center

Website

https://oakorchardhealth.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

Oak Orchard Health is a nonprofit Federally Qualified Health Center operating 11 locations across western New York, delivering integrated primary, pediatric, dental, vision, and behavioral health care to approximately 34,000 underserved and rural patients, including farmworkers and WIC participants.

Ownership category

akta.pro rank

Headquarters

HQ city

Brockport

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Fee-for-service revenue from medical, dental, vision, and behavioral health services billed to private insurance, Medicare, Medicaid, and managed care plans. Patients pay co-pays at time of service.
2. Sliding Fee Scale Program: Discounted services based on family size and annual income for uninsured and underinsured patients. Provides access to care regardless of ability to pay.
3. HHS/Federal Funding: HHS funding as a Health Center Program grantee under 42 U.S.C. 254b. Federal Public Health Service (PHS) deemed status with respect to health-related claims including medical malpractice.
4. WIC Program Services: Federally funded supplemental nutrition program for Women, Infants, and Children providing nutrition education, breastfeeding support, and nutritious foods through eWIC cards.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Oak Orchard Health is a Federally Qualified Health Center that provides integrated primary medical, pediatric, dental, vision, and behavioral health care to underserved populations across western New York. Services are delivered through 11 physical sites, mobile medical/dental units, telehealth, and a patient portal, supported by a sliding-fee-scale program and specialized outreach to agricultural workers and WIC participants.

Product overview

Oak Orchard Health is a Federally Qualified Health Center (FQHC) operating as an integrated health system that offers a comprehensive portfolio of healthcare services across multiple locations. The organization provides Primary Care, Pediatric Care, Vision Care, Dental Care, and Behavioral Health as its core clinical services. Additional support services include Patient Engagement Services (health screenings, translation, transportation), Agricultural Workers Program, and WIC Program. The organization operates Mobile Medical and Dental Units to reach underserved populations. Digital services include a Patient Portal powered by healow (eClinicalWorks) enabling 24/7 access to health records, appointments, and device tracking, plus Telehealth video and phone appointments. A Sliding Fee Program provides financial assistance based on income. All services are delivered through a Patient-Centered Medical Home (PCMH) model emphasizing care coordination and communication.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care

Quantifiable outcome

• 34,000 patients served across 11 locations
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• County Health DepartmentscoreStrategic or Co-development PartnerCollaborative partnerships with County Health Departments to bring Mobile Medical Unit services to underserved populations in Orleans, Genesee, Wyoming, and Western Monroe County communities.
• Head Start ProgramscoreStrategic or Co-development PartnerPartnership with Head Start Programs to provide mobile medical services to early childhood education facilities and families served by Head Start.
• Orleans County School DistrictscoreStrategic or Co-development PartnerMobile Dental Unit provides services to students in Albion, Medina, Holley, Kendall, and Lyndonville School Districts, bringing dental care directly to children who otherwise might go without.
• National Center for Farmworker HealthcoreStrategic or Co-development PartnerAffiliation with National Center for Farmworker Health (NCA) supporting the Agricultural Workers and Migrant Health Access Campaign to improve healthcare access for farmworkers.
• New York State WIC ProgramcoreStrategic or Co-development PartnerFederally funded WIC Program partnership with New York State providing nutrition benefits, breastfeeding support, and health education to eligible families in Genesee, Orleans, and Western Monroe Counties.
• Homeless Services OrganizationssupportingStrategic or Co-development PartnerMobile Medical Unit partnerships to serve homeless populations with healthcare access, providing screenings, vaccinations, and chronic disease management.
• Partnering AgenciessupportingStrategic or Co-development PartnerVarious community partnerships to expand reach of Mobile Medical Unit to organizations in need of healthcare services in rural communities.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Anthony L. Jordan Health Center: Federally Qualified Health Center serving the greater Rochester, NY region with primary, dental, behavioral, and pediatric care on a sliding fee scale. Highly comparable to Oak Orchard in scope, FQHC model, integrated services, and western/upstate New York geography, though Jordan serves a more urban patient mix.
• Chase Brexton Health Care: Federally Qualified Health Center operating across Maryland with primary care, dental, behavioral health, and pharmacy services on a sliding fee scale. Comparable FQHC model, integrated services, and patient mix, though serving a Mid-Atlantic urban/suburban geography.
• Hudson Headwaters Health Network: Large FQHC operating across the Adirondack and upstate New York region with primary care, dental, behavioral health, and specialty services. Comparable as a multi-site rural FQHC with a similar integrated care model, though serving a different upstate geography.
• Open Door Family Medical Center: Federally Qualified Health Center serving Westchester and Putnam counties in New York with primary, dental, behavioral, and pediatric care. Comparable FQHC model, integrated services, and sliding fee scale in New York State, though in a more suburban geography.
• Mosaic Community Health: Federally Qualified Health Center serving central Oregon with primary, dental, behavioral, and pediatric care across multiple sites and mobile services. Comparable FQHC model, multi-site rural footprint, and integrated care offering outside New York.
• Community Health Center of Buffalo: FQHC serving Buffalo and western New York with primary care, dental, behavioral health, and pharmacy services on a sliding fee scale. Direct comparable in FQHC status, integrated service model, and western New York service geography.
• Sun River Health: Large FQHC serving the Hudson Valley, New York City, and Long Island with primary care, dental, behavioral health, and specialty services on a sliding fee scale. Comparable FQHC structure, integrated services, and New York State footprint, though serving a more urban/suburban mix.
• Unity Health Care: Large Federally Qualified Health Center serving Washington, D.C. with primary care, dental, behavioral health, and specialty services on a sliding fee scale. Comparable FQHC structure, integrated services, and underserved population focus, though in an urban setting.
• Finger Lakes Community Health: Federally Qualified Health Center operating multiple sites across rural central and western New York with primary care, dental, behavioral health, and mobile services. Closely comparable FQHC model, rural footprint, mobile units, and sliding fee scale in New York State.
• La Maestra Community Health Centers: Federally Qualified Health Center serving San Diego County with primary, dental, behavioral, and specialty care plus social services on a sliding fee scale. Comparable FQHC model, integrated care, and bilingual/community health worker approach for underserved populations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Oak-Orchard-Health-Center-149980125599653
• LinkedInlinkedin.com/company/oak-orchard-health-center
• Xx.com/oak_orchard

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oak Orchard Health