Sirona care & health

What Sirona care & health does

Sirona care & health is a not-for-profit Community Interest Company (CIC) established in October 2011 and headquartered in Yate, Bristol. It is the sole NHS and local authority commissioned provider of adult and children's community health services across the Bristol, North Somerset, and South Gloucestershire (BNSSG) integrated care system, following the consolidation of services previously run by Bristol Community Health, North Somerset Community Partnership, and CCHP in February and April 2020. The organisation operates two principal service lines: Adult Community Health Services spanning more than 30 specialties (diabetes, heart failure, neurology, stroke, respiratory, musculoskeletal, podiatry, lymphoedema, wound care, bladder and bowel, dermatology, palliative and end-of-life care), delivered through Integrated Network Teams, four inpatient rehabilitation units, and the 165-bed NHS@Home virtual ward; and Children and Young People's Services covering health visiting, school nursing, immunisations, occupational therapy, physiotherapy, speech and language therapy, neurodevelopmental assessment (ADHD, autism), the Lifetime service for life-limiting conditions, and the Family Nurse Partnership, structured around the i-Thrive framework.

The technology foundation is NHS-standard rather than proprietary: Electronic Patient Records (SystmOne, EMIS Web), the DrDoctor third-party digital patient engagement platform for appointment management and SMS communications, the InterpretersLive! BSL video interpreting service, the ChatHealth text messaging service for young people, and a People’s Voice volunteer engagement programme. The organisation is certified to ISO 27001, ISO 9001, Cyber Essentials, and PCI standards through its partners, and holds a CQC Outstanding rating for care quality. It is a member organisation of the Queen's Nursing Institute, a Certified Social Enterprise (Social Enterprise UK), and a Disability Confident Employer, and in 2025 received the NHS England Gold Award Work Experience Quality Standard.

The commercial model is commissioned, not transactional: revenue is generated via NHS and local authority block contracts (planned 2025/26 budget of £225m, serving a workforce of 4,075 across 911 admin, 1,142 nurses, 671 therapists, 616 bank workers, and 735 additional colleagues). Services are free at the point of use, accessed via NHS referral pathways, the Single Point of Access (0300 125 6789), self-referral where appropriate, and digital channels. Customers are NHS commissioners and local authorities within BNSSG; the commercial counterparties are concentrated, but the absence of customer churn risk is offset by single-buyer dependency. Sirona operates as a CIC with 26 Members across staff, service users, strategic partners, independent partners, and directors, governed by a Board of Executive and Non-Executive Directors, holding no parent company and no external equity.

Name

Sirona care & health

Legal name

Sirona care & health C.I.C

Website

https://sirona-cic.org.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sirona care & health is a not-for-profit Community Interest Company providing NHS and local authority funded community health services across Bristol, North Somerset, and South Gloucestershire. It delivers adult and children's services, NHS@Home virtual ward, and rehabilitation through 4,075 staff.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Home Health Care Services (621610), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)

akta.pro secondary industries

Pediatric Home Health & Pediatric Private Duty Nursing (HLAFAEAJ), Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Community health services
• NHS community healthcare
• Rehabilitation services
• Virtual ward care
• Public health nursing

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. NHS and Local Authority Contracts: Core revenue from NHS and local authority commissioned services for adult and children's community healthcare across BNSSG. The planned budget for 2025/26 is £225m.
2. Social Value Services: Community wellbeing fund (£1.2m) and green social prescribing programmes delivering social value to communities.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Sirona care & health is a Community Interest Company that delivers NHS-commissioned community healthcare services across Bristol, North Somerset, and South Gloucestershire (BNSSG). Its services span adult community health (district nursing, therapy, rehabilitation), children's community health, integrated network teams, NHS@Home virtual wards, and inpatient rehabilitation units.

Product overview

Sirona care & health is a not-for-profit Community Interest Company (CIC) providing NHS and Local Authority funded community health services across Bristol, North Somerset, and South Gloucestershire (BNSSG). The organisation operates as a single integrated system delivering two main service lines: Adult Community Health Services and Children and Young People's Services. Adult services encompass over 30 specialist clinical services including Diabetes, Heart Failure, Neurology, Musculoskeletal, Stroke, Respiratory, Podiatry, and NHS@Home virtual ward with 165 beds, alongside four inpatient rehabilitation units. Children's services include health visiting, school nursing, therapy services (OT, Physio, Speech & Language), neurodevelopmental assessment (ADHD, Autism), and the Lifetime service for children with life-limiting conditions. Services are delivered through Integrated Network Teams (INTs), locality-based teams, and digital channels including DrDoctor for appointment management and InterpretersLive! for BSL accessibility. The portfolio also includes public health programmes, technology-enabled care, and volunteer engagement initiatives such as People's Voice.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Community Health Services Multi-disciplinary adult community health services including district nursing, therapy, and rehabilitation delivered to patients across BNSSG.
• Children and Young People's Services Community health services for children and young people across BNSSG, including public health nursing and therapy input.
• Integrated Network Teams (INTs) Integrated multi-disciplinary teams coordinating community-based care across primary, community, and social care settings.
• NHS@Home Virtual Ward Hospital-level care delivered in patients' homes via remote monitoring and community clinician visits.
• Inpatient Rehabilitation Units Bedded rehabilitation facilities providing intensive therapy and nursing input for patients requiring inpatient recovery support.
• Single Point of Access (SPA) Central referral and triage hub for community health services across BNSSG.
• ChatHealth Text-based confidential health support service for young people and parents.

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, major and support.

• Healthier Together (STP)coreStrategic or Co-development PartnerSirona is involved in Healthier Together, the Sustainability and Transformation Plan in Bristol, North Somerset and South Gloucestershire, working with system partners to deliver integrated healthcare.
• Community Children's Health PartnershipcoreStrategic or Co-development PartnerPartnership delivering children's community health services in Bristol, South Gloucestershire and North Somerset.
• Avon and Wiltshire Mental Health Partnership NHS Trust (AWP)coreStrategic or Co-development PartnerMental health partnership providing CAMHS services and collaborative care delivery for children and young people.
• University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)coreStrategic or Co-development PartnerAcute trust partnership for integrated hospital and community care pathways.
• Barnardo'smajorStrategic or Co-development PartnerChildren's charity partnership supporting vulnerable children and families in the BNSSG region.
• Off The Record (OTR)majorStrategic or Co-development PartnerYouth mental health charity providing drop-in services and support for young people.
• KoothmajorStrategic or Co-development PartnerDigital mental health platform providing online counseling and support for young people.
• DrDoctormajorTechnology or IntegrationDigital patient engagement platform for appointment management, text reminders, and patient communications.
• Sign Solutions (InterpretersLive!)supportTechnology or IntegrationBritish Sign Language video interpreting service enabling deaf patients to access services through on-demand BSL interpreters.
• NHS England South WestcoreStrategic or Co-development PartnerPartnership with NHS England South West to create accessible screening videos with Misfits Theatre Company.
• Misfits Theatre CompanysupportStrategic or Co-development PartnerAccessible screening video production for cervical and AAA screening for people with learning disabilities.
• Voluntary Community and Social Enterprise (VCSE) SectorcoreStrategic or Co-development PartnerCollaboration with VCSE partners to develop new models for care delivery and health inclusion services.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• HCRG Care Group (formerly Virgin Care): Independent sector provider of NHS-funded community health and care services across multiple UK regions. Comparable as a non-NHS-trust, contract-led community health provider competing for similar ICB-level contracts.
• Totally plc: UK provider of community-based healthcare services, including urgent care, planned care, and NHS-commissioned services. A directly comparable independent-sector community health operator competing in similar contract markets.
• Your Healthcare CIC: Community Interest Company providing NHS community health services in Kingston and Richmond. Closest structural peer as a CIC delivering NHS-funded adult community health services with similar governance and contract model.

Broad incumbents

• Kent Community Health NHS Foundation Trust: Large NHS community foundation trust delivering adult and children's community services, including virtual wards and rehabilitation, in a comparable multi-locality operating model.
• Birmingham Community Healthcare NHS Foundation Trust: Major NHS community healthcare provider delivering adult and children's community services at scale, with rehabilitation units and integrated care models comparable to Sirona's portfolio.
• Cambridgeshire Community Services NHS Trust: NHS trust providing community health services for adults and children across multiple counties, including virtual wards and specialist services — directly analogous in service mix and population-health orientation.
• Central and North West London NHS Foundation Trust: NHS foundation trust providing community, mental health, and adult social care services across multiple boroughs. Comparable in operating a vertically integrated community and mental health portfolio including virtual wards.
• Norfolk Community Health and Care NHS Trust: NHS trust delivering community health and adult social care services across Norfolk, including virtual wards, rehabilitation, and children's services — a comparable size and scope peer.
• Sussex Community NHS Foundation Trust: NHS foundation trust providing community health services across Sussex — a directly comparable NHS community provider model, although structured as an NHS trust rather than a CIC.

Regional players

• Avon and Wiltshire Mental Health Partnership NHS Trust (AWP): Mental health NHS trust covering the same BNSSG geography and a direct Sirona partner for CAMHS services. A regionally co-located peer with overlapping children's mental health and integrated care responsibilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sironacic
• Facebookfacebook.com/SironaCIC

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sirona care & health