The Tandem Team

What The Tandem Team does

The Tandem Team is a privately held Canadian HR and workplace-culture services firm founded in 2017 and headquartered at 300-3665 Kingsway, Vancouver, BC. Operating with a small team (1–10 employees), the company delivers a bundled suite of workplace services — whistleblower reporting, employee satisfaction/engagement/health-&-safety surveys, exit interviews, workplace harassment investigations, recruitment process outsourcing (RPO), workplace mediation, and whistleblower policy advising — primarily to Canadian organizations ranging from large enterprises to small businesses, with approximately 30% of its client base consisting of Canadian non-profit organizations.

The underlying technology stack centres on a proprietary anonymous whistleblower reporting platform offering five reporting channels (toll-free hotline, online form, voicemail, email, mail) accessible 24/7/365 with live agents and an optional two-way communication portal for client organizations. Adjacent products include a customizable anonymous employee survey platform, a case management system, and a third-party exit-interview workflow supporting bilingual (English/French) delivery across in-person, online, video, and phone channels. Manufacturing industry expertise is the company's original domain focus, though named customers now span healthcare, insurance, municipal government, security, energy, and international education verticals.

Revenue mechanics are a mix of recurring subscriptions (whistleblower hotline, surveys), transactional fees (RPO on cost-per-hire or cost-per-resource), and project-based professional services (investigations, mediation, policy advising, exit interviews). Pricing is uniformly quote-based and not publicly disclosed; services can be cancelled at any time and contracts specify no surprise fees. Go-to-market is direct corporate sales through website contact forms and phone inquiries, with a 24-hour response promise, supported by content marketing (HR-topic blog), social media, and named-client testimonials. The company operates as a single-country domestic vendor with no disclosed outside investors, parent company, or international expansion.

Name

The Tandem Team

Legal name

The Tandem Team

Website

https://thetandemteam.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

The Tandem Team is a privately held Canadian HR services firm offering whistleblower reporting, employee surveys, exit interviews, workplace investigations, recruitment outsourcing, and mediation to Canadian organizations, with a notable concentration of non-profit clients.

Ownership category

akta.pro rank

Product category

HR & Workplace Compliance Services

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361), Services-Management Consulting Services (8742)

akta.pro primary industry

Contingent Workforce / Contractor RPO (Contractor Recruiting) (BPACABAK)

akta.pro secondary industry

Redundancy & Layoff Support Services (RIF Planning & Communications) (BPACAOAF)

Keywords

• Whistleblower hotline services
• Employee engagement surveys
• Exit interview services
• Workplace harassment investigations
• Recruitment process outsourcing

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Recruitment Process Outsourcing (RPO): Outsourced recruitment function acting as in-house recruiter for clients. Includes job postings, resume screening, candidate interviews, marketing analysis, reference checks. Pricing models are Cost-per-hire (fixed cost per hire) and Cost-per-resource (fixed monthly rate based on number of positions during the month).
2. Whistleblower Hotline Service: Anonymous reporting hotline with multiple reporting channels (phone, online, email, mail, voicemail). Includes case management options, posters and promotional materials.
3. Employee Surveys: Anonymous employee satisfaction, engagement, exit, and health & safety surveys. Third-party survey provider managing entire survey process.
4. Workplace Investigations: Independent workplace harassment and discrimination investigations conducted by trained investigators.
5. Exit Interviews: Third-party exit interview services conducted in-person, online, video call, phone call, or combination. Includes custom interview questions and bilingual service (English/French).
6. Workplace Mediation Services: Neutral third-party workplace mediation to resolve disputes before escalation.
7. Whistleblower Policy Advising: Assistance with implementation and review of whistleblower policies for organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Tandem Team is a Canadian-owned HR and workplace compliance services firm that provides an anonymous whistleblower hotline (24/7/365 with five reporting channels and a Canadian-based call center), employee satisfaction/engagement/health & safety surveys, bilingual exit interviews, workplace harassment investigations, recruitment process outsourcing (RPO), workplace mediation, and whistleblower policy advising for Canadian organizations.

Product overview

The Tandem Team is a Canadian-owned and operated corporate solutions provider offering a suite of interconnected HR and workplace services. The core offerings include an anonymous whistleblower hotline/reporting system, employee surveys (satisfaction, engagement, health & safety, and exit surveys), exit interviews, workplace harassment investigations, recruitment process outsourcing (RPO), and workplace mediation services. These services are designed to work together as a comprehensive workplace culture and safety solution—organizations can implement the whistleblower system alongside policy advising, conduct employee surveys to measure sentiment, use exit interviews to understand departures, engage investigators for misconduct cases, and access mediation for disputes. Additional offerings include an employee online suggestion box. The company primarily serves Canadian organizations across manufacturing, municipal, nonprofit, and corporate sectors, with approximately 30% of clients being Canadian non-profit organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Whistleblower Hotline Canada Anonymous whistleblower reporting system offering five secure reporting channels (toll-free hotline, online form, voicemail, email, mail), available 24/7/365 with Canadian-based live agents, multilingual support, case management, optional two-way communication, and promotional materials. Targeted at Canadian organizations seeking confidential third-party reporting infrastructure.
• Employee Surveys Anonymous employee satisfaction, engagement, health & safety, and exit surveys delivered via online, paper, or phone modes with full third-party survey process management and detailed reporting. The platform is 100% customizable to client needs and is designed to drive higher participation rates through third-party neutrality.
• Exit Interviews Third-party custom exit interview services delivered in-person, online, via video call, or phone, with bilingual English/French support to collect confidential departing employee feedback and detailed reports for client organizations.
• Workplace Harassment Investigations Independent workplace investigations for bullying, harassment, and discrimination allegations, conducted by trained investigators with emphasis on timeliness, confidentiality, and legal risk mitigation for Canadian organizations.
• Recruitment Process Outsourcing (RPO) Outsourced recruitment acting as an in-house recruiter for client organizations. Includes job postings, resume screening, candidate interviews, marketing analysis, and reference checks. Pricing is available via Cost-per-hire (fixed fee per hire) or Cost-per-resource (fixed monthly rate per position).
• Workplace Mediation Services Canada Neutral third-party workplace mediation services that help organizations resolve disputes and conflicts before escalation, using trained mediators to facilitate mutually satisfactory outcomes.
• Whistleblower Policy Advising Consulting service assisting organizations with the implementation and review of whistleblower/ethics policies, complementary to the Whistleblower Hotline Canada service.
• Employee Online Suggestion Box Anonymous suggestion collection system allowing employees to submit workplace improvement ideas and feedback through an online platform managed by a third party.

Quantifiable outcome

• Higher employee satisfaction and engagement levels through effective whistleblower and survey systems
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Culture Amp: Culture Amp is an employee engagement and performance platform focused on surveys and people analytics, directly comparable to The Tandem Team's employee satisfaction and engagement survey services for mid-market buyers.
• Workhuman: Workhuman provides employee recognition and listening (survey) solutions that partially overlap with The Tandem Team's employee engagement surveys and workplace culture offerings.

Broad incumbents

• NAVEX Global: NAVEX is the largest global provider of ethics and compliance software, including whistleblower hotlines, policy management, and case management, directly competing with The Tandem Team's whistleblower hotline and policy advising offerings at enterprise scale.
• Qualtrics: Qualtrics is a leading employee experience and engagement survey platform, competing with The Tandem Team's employee survey offering with significantly broader product capabilities and enterprise reach.
• Korn Ferry: Korn Ferry is a global organizational consulting firm offering RPO, talent acquisition, and workforce solutions, competing for the same mid-market and enterprise RPO engagements as The Tandem Team.
• Allegis Global Solutions: Allegis Global Solutions is one of the world's largest Recruitment Process Outsourcing (RPO) providers, directly comparable to The Tandem Team's RPO offering but at materially greater scale and enterprise footprint.
• Robert Half: Robert Half is a large staffing and recruitment services firm offering contract and permanent placement as well as RPO-style services, competing with The Tandem Team's RPO and recruitment offerings in the Canadian market.

Direct peers

• EthicsPoint (NAVEX): EthicsPoint is a long-established hotline and incident management provider for whistleblower reports, directly comparable to The Tandem Team's whistleblower hotline service for mid-market and enterprise customers.
• Lighthouse (formerly Whistleblower Software / Whispli): Lighthouse provides anonymous whistleblower and speak-up reporting software with case management, closely overlapping with The Tandem Team's anonymous reporting platform and serving the same HR/compliance buyer.
• Convercent (now part of Nasdaq): Convercent (now part of Nasdaq) provides ethics and compliance hotline, case management, and policy solutions, directly comparable to The Tandem Team's whistleblower hotline and policy advising services for enterprise compliance buyers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/17908050
• Xx.com/TheTandemTeamGo

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Tandem Team