G-LAB Telecom

What G-LAB Telecom does

G-LAB Telecom, legally constituted as G-Lab Serviços & Internet LTDA, is a privately held regional fiber optic internet service provider headquartered in Mauá, São Paulo, Brazil. The company delivers 100% dedicated fiber optic connectivity exclusively to residential consumers within the city of Mauá, offering monthly plans ranging from 300Mbps (R$79.90) to 700Mbps (R$119.90), with all tiers including unlimited data, dual-band Wi-Fi (2.4/5GHz), and symmetric upload speeds of up to 50% of download rate. Two physical retail locations — Unidade Central in Vila Guarani and a branch at Shopping Nova Estação — anchor the company's local presence alongside a WhatsApp-direct sales motion and an online customer portal (Central do Assinante).

The company's product surface extends beyond raw connectivity into bundled entertainment: three HBO Max combo plans (550-800Mbps, R$129.90-R$149.90/month) and four WatchBR TV packages (HUB ULTRA LOCAL PRO, POWER ULTRA, HUB MIX LOCAL PRO, POWER ELITE, R$109.90-R$199.90/month) incorporating channels such as Telecine, ESPN, Sportv, and Premiere. The Clube de Vantagens loyalty program offers discounts at local pharmacies, pizzerias, and gyms, and customers also receive access to over 100 online courses. Subscription billing is processed via the IXC Software platform, accepting PIX, credit card, and bank slip payments.

G-LAB employs 51-100 people and operates as a single-geography, single-segment business with no enterprise/B2B exposure, no disclosed external funding, and no M&A activity. Its competitive positioning is built on local presence, integrated content bundles, and a no-cap data policy in a market where larger national carriers (Vivo, Claro, Oi) compete on scale. Revenue mechanics are entirely subscription-recurring, dependent on the residential Mauá subscriber base.

Name

G-LAB Telecom

Legal name

G-Lab Serviços & Internet LTDA

Website

https://g-labtelecom.com.br

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

G-LAB Telecom is a privately held regional Brazilian ISP in Mauá, São Paulo, delivering 100% fiber optic internet (300-800Mbps) with unlimited data and bundled streaming (HBO Max, WatchBR) exclusively to residential consumers in the city.

Ownership category

akta.pro rank

Product category

Residential Fiber Broadband (Internet Service Provider)

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Fiber optic internet
• Residential broadband
• Streaming bundles
• Telecom services
• Internet service provider

Headquarters

HQ city

Mauá

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Service - Residential Broadband: Monthly recurring subscription for fiber optic internet service. Plans range from 300Mbps to 800Mbps download speeds with symmetric upload speeds up to 50% of download rate. Revenue generated through monthly billing with payment options including PIX, credit card, bank slip, email, and SMS.
2. Streaming Bundles: Bundled packages combining internet service with streaming platforms (HBO Max, WatchBR). Upsell opportunity on top of base internet plans, adding streaming content to the recurring subscription.
3. Clube de Vantagens (Benefits Club): Discount program providing coupons for pharmacies, pizzerias, gyms and other local businesses. Membership included with service as a retention and satisfaction benefit.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

G-LAB Telecom operates as a regional internet service provider (ISP) delivering 100% fiber optic (FTTH) residential broadband to households in Mauá and surrounding areas of Greater São Paulo, Brazil. Its portfolio combines fiber internet plans ranging from 300 Mbps to 800 Mbps with bundled streaming subscriptions (HBO Max, WatchBR TV) and an in-house loyalty program (Clube de Vantagens). Customer onboarding, support, and account management are handled through its Central do Assinante self-service portal (powered by IXC) and direct sales via WhatsApp, phone, and two physical storefronts.

Product overview

G-LAB Telecom is an Internet Service Provider (ISP) based in Mauá, São Paulo, Brazil, offering 100% fiber optic internet connectivity. The company's core offering consists of high-speed internet plans (300Mbps to 800Mbps) with unlimited data. These plans are available as standalone internet services or bundled with streaming platforms including HBO Max and WatchBR TV packages featuring local and premium channels. The product portfolio also includes a customer portal (Central do Assinante), a mobile app, and a loyalty program (Clube de Vantagens). The company operates its own technical support team accessible via WhatsApp and telephone.

Differentiator

Problem solved

Functional benefit

Brands

• Clube de Vantagens: Loyalty program offering coupons and discounts at pharmacies, pizzerias, gyms and other local businesses.

Products and services

• G-LAB Fiber Internet Plans
• G-LAB + HBO Max Bundled Plans
• G-LAB + WatchBR TV Bundle
• Central do Assinante (Subscriber Portal)
• Clube de Vantagens G-LAB
• G-LAB Mobile App

Quantifiable outcome

• Up to 800Mbps download speeds available
• +4 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• HBO Max (Max)coreGTM or Marketing PartnerStreaming content partnership bundling HBO Max subscription with internet plans. Plans include HBO Max 550Mbps, HBO Max 650Mbps, and HBO Max 800Mbps tiers. Includes 4 profiles and up to 2 simultaneous screens per subscription.
• WatchBRcoreGTM or Marketing PartnerBrazilian streaming and TV platform partnership offering bundled packages. Includes multiple plan tiers: HUB ULTRA LOCAL PRO (26 channels, Telecine), POWER ULTRA (46 channels, ESPN, Sportv), HUB MIX LOCAL PRO (12 channels + Telecine), and POWER ELITE (54 channels + Telecine, Premiere).
• TelecineminorGTM or Marketing PartnerBrazilian film and series streaming service included in WatchBR bundle packages.
• ESPN BrasilminorGTM or Marketing PartnerSports broadcasting channel included in WatchBR POWER ULTRA and POWER ELITE packages.
• PremiereminorGTM or Marketing PartnerBrazilian pay-per-view sports channel included in WatchBR POWER ELITE package.
• Local Business Partners (Clube de Vantagens)minorGTM or Marketing PartnerLocal business discount program providing coupons for pharmacies, pizzerias, gyms, and other merchants. Benefit included with service subscription for customer retention and satisfaction.

Scale indicators2 records

Recent moves2 records

Expansion highlights3 records

Direct peers

• Brisanet: Brazilian regional fiber ISP with a similar playbook — dedicated fiber, content bundles, regional focus, and self-service portals. B3-listed but operationally analogous to G-LAB in targeting underserved regional markets with fiber + TV bundles, making it the closest publicly traded comp for a private regional fiber ISP.
• Vero Internet: Brazilian regional fiber ISP (formerly GTD/Desktop) operating in southern and southeastern states. Highly comparable as a fiber-only ISP with bundled streaming content and a growing multi-city footprint, representing the same growth-stage regional fiber operator archetype.
• Sumicity: Brazilian regional fiber ISP serving smaller cities in Rio de Janeiro, Minas Gerais, and Espírito Santo with a similar product mix (fiber + streaming). Comparable in scale, customer segment, and product positioning to G-LAB as a sub-national fiber broadband challenger.
• Unifique: Regional Brazilian telecom/ISP operating fiber broadband, pay TV, and mobile in southern Brazil with a multi-city footprint. Closely comparable in operating model (fiber ISP, content bundling, retail presence) and growth trajectory from regional to multi-state player.
• Desktop Internet (now part of Vero): Brazilian regional fiber ISP that was acquired and rolled into Vero Internet. Same operating model as G-LAB — dedicated fiber, residential focus, content bundles — in a similarly sized regional market, making it a relevant direct comp and recent exit case for a small fiber ISP.

Broad incumbents

• Claro (América Móvil): Major Brazilian quad-play provider offering Claro Internet (fiber/HFC), Claro TV, and mobile. Competes head-to-head with G-LAB in São Paulo state on broadband + content bundles (including HBO Max) and represents the primary national-scale competitor in the same product category.
• Vivo (Telefônica Brasil): Brazil's largest telecom operator offering fiber broadband (Vivo Fibra), pay TV, and mobile bundles nationwide. Directly comparable as a fiber ISP competing for the same residential customers in the São Paulo metropolitan region, but at vastly greater scale and with mobile cross-sell.
• Algar Telecom: Mid-sized Brazilian telecom operating fiber, mobile, and business services primarily in Minas Gerais and São Paulo. Comparable as a regional fiber ISP with content bundling and a mix of B2C/B2B, providing a useful reference point for G-LAB's mid-term scaling trajectory.
• TIM Brasil: Large Brazilian telecom offering TIM Live fiber broadband and bundled streaming (often including HBO Max). Overlaps with G-LAB on residential fiber + streaming bundles in the São Paulo region, but with national footprint and mobile convergence.

Regional players

• AmericaNet: Brazilian regional fiber and B2B telecom operator focused on São Paulo state. Comparable in geographic focus and fiber ISP operating model to G-LAB, and a relevant comp for adjacent regional fiber competition in the São Paulo metropolitan area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/glabtelecom
• LinkedInlinkedin.com/company/g-lab-telecom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about G-LAB Telecom