Family Health Source
Family Health Source is a non-profit Federally Qualified Health Center operating four clinics in Volusia County, Florida, delivering primary medical, dental, pharmacy, women's health, and pediatric care to uninsured, underinsured, Medicaid, and Medicare populations via community-led outreach.
- Company typePrivate
- Founded2002
- HeadquartersDeland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Family Health Source does
Family Health Source is a non-profit Federally Qualified Health Center (FQHC) operating four clinic locations across Volusia County, Florida (DeLand, Daytona, Deltona, and Pierson). Legally organized as Northeast Florida Health Services, Inc., the center originated as Pierson Medical Center (the first federally recognized community health center in the county) and has grown into a multi-site safety-net provider offering adult primary care, pediatrics, women's wellness, adult and pediatric dentistry, on-site pharmacy, and diagnostic lab services, with behavioral health services announced for near-term launch. The patient population is concentrated in uninsured, underinsured, Medicaid, and Medicare segments across Volusia County, supplemented by veterans accessing care through the VA Choice Program.
The technology backbone is the eClinicalWorks (eCW) EHR platform with an associated Patient Portal (mycw120.ecwcloud.com) and the third-party Healow mobile app, which provides Tele-Visit virtual consultations, appointment scheduling, medication management, prescription refills, and secure messaging. On-site diagnostic lab capabilities are augmented by send-out partnerships with Quest Diagnostics and LabCorp. The stack is vendor-driven and standard for community health centers; no proprietary AI, data assets, or differentiated technology components are described.
Revenue is generated through three streams: (1) third-party insurance reimbursement from Medicare, Medicaid, and private payors at standard FQHC Prospective Payment System rates, (2) a sliding fee discount program for uninsured patients pegged to Federal Poverty Guidelines that scales fees from partial payments to 100% coverage, and (3) a 340B federal drug pricing program operated through Walgreens, CVS, and Walmart pharmacy partnerships that yields spread revenue on dispensed medications. Customer acquisition is community-led via ACA enrollment counseling, local events sponsorship, Facebook, and outreach programs rather than paid marketing. The organization is governed by a community board (Chairman Vivian Campbell, Vice Chairman Frank Carr, Treasurer Nigel Hinds, Secretary Darby Brown) and is led by President/CEO Laurie Asbury, with Mike Mucci serving as Interim CFO and Robert Rodriguez as Medical Director and EVP.
Family Health Source firmographics
Firmographics- Name
- Family Health Source
- Legal name
- Northeast Florida Health Services, Inc.
- Website
- https://myfhs.org
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Family Health Source is a non-profit Federally Qualified Health Center operating four clinics in Volusia County, Florida, delivering primary medical, dental, pharmacy, women's health, and pediatric care to uninsured, underinsured, Medicaid, and Medicare populations via community-led outreach.
- Ownership category
- akta.pro rank
Family Health Source industry classification
Industry- Product category
- Community Health Services
- NAICS
- Offices of Physicians (6211), Ambulatory Health Care Services (621), Individual and Family Services (6241)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
Keywords
Where Family Health Source is headquartered
LocationHeadquarters
- HQ city
- Deland
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Family Health Source business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Insurance Reimbursement: Revenue from Medicare, Medicaid, and private insurance companies for covered healthcare services provided to insured patients
- Patient Self-Pay / Sliding Fee: Reduced-cost services paid directly by uninsured or underinsured patients based on Federal Poverty Guidelines income verification. Discounts range from partial payments to 100% coverage
- Pharmacy 340b Discount Program: Partnership with Walgreens, CVS, and Walmart pharmacies providing discounted medications to eligible patients. Revenue generated through the federal 340B drug pricing program
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Income-based sliding fee scale |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Family Health Source product offering
Product offeringCore offering
Family Health Source operates a network of Federally Qualified Health Centers (FQHC) providing comprehensive primary medical, dental, and pharmacy services to underserved populations across four clinic locations in Volusia County, Florida. Services include adult care, pediatrics, women's wellness, adult and pediatric dentistry, on-site diagnostic labs, a 340B pharmacy discount program, and telehealth via the Healow platform. The organization supports patients with sliding fee discounts, Medicaid/Medicare enrollment assistance, ACA marketplace counseling, translation, and transportation services.
Product overview
Family Health Source is a network of community health centers operated by Northeast Florida Health Services, Inc., providing primary healthcare services across four locations in Volusia County, Florida (DeLand, Daytona, Deltona, and Pierson). The organization offers a comprehensive suite of medical, dental, and support services including adult care, pediatrics, women's wellness, adult and pediatric dentistry, pharmacy (340b discount program), diagnostic labs, and announced mental health services. Digital patient engagement is delivered through the Patient Portal (built on eClinicalWorks) and Healow mobile app, which enable appointment scheduling, telehealth visits (Tele-Visit), prescription refills, and health record access. Financial support programs include sliding fee discounts, Medicaid/Medicare enrollment assistance, and ACA marketplace enrollment support. The organization serves as a Federally Qualified Health Center (FQHC) under 42 U.S.C. 254b.
Differentiator
Problem solved
Functional benefit
Products and services
- Adult Care
- Pediatrics
- Women's Wellness
- Adult Dentistry
- Pediatric Dentistry
- Pharmacy 340b Discount Program
- Diagnostic Labs
- After Hours Care
- Patient Portal
- Tele-Visit
- Sliding Fee Discount Program
- Medicaid/Medicare Enrollment Assistance
- ACA Marketplace Enrollment
- Veteran's Choice Program
- Transportation Services
- Translation Services
Quantifiable outcome
- 2023 Community Health Quality Recognition (CHQR) badge for Access Enhancer achievement
Companies that use Family Health Source
Customer profileSegments6 records
Ideal customer profiles5 records
Family Health Source technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Family Health Source partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, secondary and minor.
- WalgreenscorePrimary pharmacy partner for the 340B Discount Program. Walgreens provides discounted prescription medications to eligible Family Health Source patients through the federal drug pricing program.
- CVS PharmacysecondaryParticipating pharmacy in the 340B Discount Program offering prescription savings for eligible FHS patients.
- Walmart PharmacysecondaryParticipating pharmacy in the 340B Discount Program offering prescription savings for eligible FHS patients.
- ChartSpancoreCare management program providing extra benefits to Medicare patients including additional services and care coordination beyond standard Medicare coverage.
- Quest DiagnosticssecondaryDiagnostic laboratory partner for processing blood work and screening tests ordered by FHS physicians when tests cannot be processed on-site.
- LabCorpsecondaryDiagnostic laboratory partner for processing blood work and screening tests ordered by FHS physicians when tests cannot be processed on-site.
- Hispanic Chamber of Commerce of Central FloridasecondaryPartnership for civic engagement events including the 'No Hob, No Nob – Meet Your Candidates Series' to connect with community members and promote health services.
- City of New Smyrna BeachminorCommunity sponsor for annual Juneteenth festival and gala, supporting civic engagement and community wellness initiatives.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Family Health Source competitors and assessment
Company assessmentBroad incumbents
- Cano Health: Large, formerly public value-based primary care company focused on Medicare and underserved seniors with medical, dental, and social services. Comparable to FHS in mission orientation toward vulnerable populations, but operates at national scale with capitated revenue models.
- ChenMed: Family-owned, multi-state primary care group serving low-to-moderate-income seniors through dedicated centers with on-site pharmacy, specialists, and care coordination. Broader incumbent in the value-based primary care space adjacent to FHS's mission.
- CenterWell Senior Primary Care: Humana-owned senior-focused primary care platform operating hundreds of clinics with integrated care teams. A broader incumbent in primary care serving Medicare-eligible patients, with overlap to FHS's adult and Medicare populations.
Direct peers
- Central Florida Health Care: Federally Qualified Health Center operating multiple sites across Polk, Hardee, and Highlands counties with primary care, pediatrics, dental, and behavioral health. Closely comparable to FHS in FQHC status, scope of services, sliding-fee model, and Central Florida footprint.
- Tampa Family Health Centers: Tampa-based FQHC operating 14+ clinic sites offering medical, dental, behavioral health, and pharmacy to underserved Hillsborough County residents. Comparable in FQHC structure, multi-site delivery, and broad service scope including pediatrics and women's health.
- Florida Community Health Centers: Multi-site FQHC serving Palm Beach, St. Lucie, Martin, Hendry, and Okeechobee counties with adult/pediatric primary care, dental, women's health, and pharmacy. Comparable in mission, FQHC designation, integrated service lines, and dependence on 340B and federal grant revenue.
- Orange Blossom Family Health: Orlando-based FQHC serving uninsured and underinsured residents with primary care, pediatrics, dental, and pharmacy. Direct peer along mission, patient mix, FQHC funding model, and Central Florida operating context.
- True Health: Central Florida FQHC providing primary care, pediatrics, dental, and pharmacy services to underserved populations across Orange and Seminole counties. Directly comparable to FHS as a multi-site FQHC serving low-income Florida communities with an integrated medical-dental-pharmacy model.
- Community Health Centers of Pinellas: Pinellas County FQHC providing primary medical, dental, behavioral, and pharmacy services to underserved populations. Direct peer along FQHC regulatory model, sliding-fee structure, and integrated service stack.
Others
- eClinicalWorks: EHR and patient-engagement platform vendor whose technology (Healow patient portal, telehealth, mobile app) underpins FHS's digital front door. Included as an enabling technology peer rather than a competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Family Health Source social profiles
Digital presenceFamily Health Source compliance and trust
Trust signalCompliance4 records
Family Health Source financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Health Source leadership team
Management profileNumber of profiles
Profiles8 records
Family Health Source funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Health Source M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Health Source
What does Family Health Source do?
Family Health Source operates a network of Federally Qualified Health Centers (FQHC) providing comprehensive primary medical, dental, and pharmacy services to underserved populations across four clinic locations in Volusia County, Florida. Services include adult care, pediatrics, women's wellness, adult and pediatric dentistry, on-site diagnostic labs, a 340B pharmacy discount program, and telehealth via the Healow platform. The organization supports patients with sliding fee discounts, Medicaid/Medicare enrollment assistance, ACA marketplace counseling, translation, and transportation services.
Is Family Health Source a public or private company?
Family Health Source is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Family Health Source founded?
Family Health Source was founded in 2002. It employs 1 to 10 people.
Where is Family Health Source based?
Family Health Source is headquartered in Deland, United States, in the North America region.
How does Family Health Source make money?
Three revenue lines are on record. Insurance Reimbursement is the primary driver. The others are patient Self-Pay / Sliding Fee and pharmacy 340b Discount Program.
Who are Family Health Source's main competitors?
Broad incumbents on record are Cano Health, ChenMed and CenterWell Senior Primary Care. Direct peers are Central Florida Health Care, Tampa Family Health Centers, Florida Community Health Centers, Orange Blossom Family Health, True Health and Community Health Centers of Pinellas. eClinicalWorks is listed as an others.
Does Family Health Source have an API?
No public API is recorded for Family Health Source.
What industry is Family Health Source in?
Family Health Source's product category is Community Health Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes). Its NAICS code is 6211 and its SIC code is 8011.