Abussi
Abussi is a privately held, Birmingham-based managed IT services provider delivering subscription-based IT support, cybersecurity, backup and disaster recovery, Microsoft 365 management, and VoIP telecom solutions to small and medium businesses in the West Midlands.
- Company typePrivate
- Founded2002
- HeadquartersBirmingham, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Abussi does
Abussi Ltd is a privately held managed IT services provider headquartered in Birmingham, United Kingdom, operating as Abussi Ltd (founded 1995–2002, per conflicting inputs). The company delivers outsourced IT support to small and medium businesses across Birmingham and the West Midlands, with a stated 20+ years of operational history. Its product portfolio comprises five core service lines: Managed IT Services, Cybersecurity Solutions, Backup and Disaster Recovery, Microsoft Office 365 implementation and support, and Telecom Solutions (VoIP with Microsoft Teams integration). Technology is built around the Microsoft 365 suite, and the company holds Microsoft Silver competency in Small and Midmarket Cloud Solutions.
The business model is a subscription-based recurring managed services contract, with pricing not publicly disclosed and sales conducted via personalized discovery calls offered by Managing Director Craig Sharp. The company explicitly states selectivity over client acquisition, prioritizing long-term relationships over volume. Its customer base is concentrated in SMBs across three verticals: Financial Services, Professional Services, and Construction, with named testimonials referencing 6 to 8+ years of continuous service.
Abussi is founder-led (Craig Sharp, Managing Director), with a headcount of 1–10 employees and no disclosed external funding, parent company, acquisitions, or subsidiaries. Distribution is single-country/domestic via direct sales, supported by content marketing (active blog, gated PDF guides) and SEO. Ownership is private, and the company does not appear to be pursuing aggressive growth, M&A, or geographic expansion based on the available evidence.
Abussi firmographics
Firmographics- Name
- Abussi
- Legal name
- Abussi Ltd
- Website
- https://abussi.co.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Abussi is a privately held, Birmingham-based managed IT services provider delivering subscription-based IT support, cybersecurity, backup and disaster recovery, Microsoft 365 management, and VoIP telecom solutions to small and medium businesses in the West Midlands.
- Ownership category
- akta.pro rank
Abussi industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
Keywords
Where Abussi is headquartered
LocationHeadquarters
- HQ city
- Birmingham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Abussi business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Services: Recurring managed IT support services providing comprehensive IT management, hardware management, cybersecurity, backup and disaster recovery, and Microsoft Office 365 services on an ongoing subscription basis.
- Telecom Solutions: Cloud-based VoIP telecom services providing voice, video, and chat capabilities, delivered as part of the all-in-one technical support offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Support Services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Abussi product offering
Product offeringCore offering
Abussi is a managed IT services provider based in Birmingham that delivers outsourced IT support, cybersecurity, backup and disaster recovery, Microsoft 365 management, and cloud-based VoIP telecom services to small and mid-sized businesses. Services are bundled as an all-in-one technical support package built around the Microsoft 365 ecosystem, delivered on a recurring subscription basis with a single point of contact.
Product overview
Abussi is a managed IT services provider offering a portfolio of technology services built around the Microsoft 365 suite. The core offerings include Managed IT Services, Cybersecurity Solutions, Backup and Disaster Recovery, Microsoft Office 365 support and management, and Telecom Solutions (VoIP). These services are designed to work together to provide businesses with comprehensive IT support, security, and communication capabilities, particularly serving Financial Services, Professional Services, and Construction industries in Birmingham and West Midlands.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT support and management services for SMBs including proactive monitoring, troubleshooting, hardware management, and ongoing technical support delivered as a subscription-based managed service.
- Cybersecurity Solutions
Companies that use Abussi
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Abussi technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Abussi partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreAbussi is a Microsoft Partner holding Silver competency in Small and Midmarket Cloud Solutions. They build their IT services around the Microsoft 365 suite of products and offer related implementations, migrations, and support services.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Abussi competitors and assessment
Company assessmentDirect peers
- Razorblue: North-of-England MSP delivering managed IT, cloud, cybersecurity, and Microsoft 365 services to SMB and mid-market clients. Closely comparable service mix and recurring managed services model.
- Neuways: UK-based managed IT services provider focused on Microsoft 365, cybersecurity, and cloud support for SMBs. Directly comparable in service portfolio, Microsoft-centric technology stack, and SMB target customer base.
- Proxar IT: UK-based IT support and managed services firm for small and medium businesses, with comparable offerings around Microsoft 365, cloud, and cybersecurity.
- Foundation IT: UK-based IT support and managed services provider for SMBs. Similar service mix (managed IT, Microsoft 365, cybersecurity) and recurring revenue business model.
- Looptech (Net): UK managed IT services and Microsoft 365 support provider targeting SMBs. Comparable in service portfolio, geographic focus on regional UK businesses, and recurring support model.
- Q2Q IT: UK managed IT support and cybersecurity provider serving SMBs with Microsoft 365-centric offerings. Comparable in target segment, technology stack, and recurring managed services delivery model.
Broad incumbents
- Computacenter: Large UK/European IT services provider offering managed workplace, cybersecurity, and Microsoft 365 services at enterprise scale. Comparable service categories but at materially larger scale and broader geographic footprint.
- Daisy Corporate Services: Major UK managed IT, cloud, and telecom services provider. Comparable in telecom/VoIP and managed services capabilities but operates at significantly larger scale with national coverage.
- Trustmarque Solutions: UK IT services and solutions provider offering managed services, Microsoft licensing, and cloud support to mid-market and enterprise customers. Overlaps in managed services and Microsoft-centric delivery.
Regional players
- Concise Technologies: Midlands-based IT support and managed services provider serving regional SMBs. Comparable in geographic scope (Midlands UK), service mix, and SMB target segment.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Abussi social profiles
Digital presenceAbussi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Abussi leadership team
Management profileNumber of profiles
Profiles1 record
Abussi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Abussi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Abussi
What does Abussi do?
Abussi is a managed IT services provider based in Birmingham that delivers outsourced IT support, cybersecurity, backup and disaster recovery, Microsoft 365 management, and cloud-based VoIP telecom services to small and mid-sized businesses. Services are bundled as an all-in-one technical support package built around the Microsoft 365 ecosystem, delivered on a recurring subscription basis with a single point of contact.
Is Abussi a public or private company?
Abussi is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Abussi founded?
Abussi was founded in 2002. It employs 1 to 10 people.
Where is Abussi based?
Abussi is headquartered in Birmingham, United Kingdom, in the Europe region.
How does Abussi make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are telecom Solutions.
Who are Abussi's main competitors?
Direct peers on record are Razorblue, Neuways, Proxar IT, Foundation IT, Looptech (Net) and Q2Q IT. Broad incumbents are Computacenter, Daisy Corporate Services and Trustmarque Solutions. Concise Technologies is listed as a regional player.
Does Abussi have an API?
No public API is recorded for Abussi.
What industry is Abussi in?
Abussi's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service), with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 518 and its SIC code is 7370.