Toki

What Toki does

Toki Co., Ltd. is a privately held Japanese industrial linen and welfare equipment service company founded in 1962 and headquartered in Nerima, Tokyo. The company operates two principal business segments: (1) medical and welfare facility services, including linen supply and leasing (bedding, patient clothing, white coats, uniforms, curtains, towels, mattresses), medical/care equipment sales and leasing, and per-diem hospital admission sets; and (2) home care and individual services, including welfare equipment rental and sale (wheelchairs, nursing beds, lifts, dementia wander-detection devices, bathing aids), and home modification/renovation work partially funded by Japan's long-term care insurance (介護保険).

The company's core technology stack is industrial laundry and textile processing, combining batch-type continuous washing at 80°C+ for over 10 minutes, ozone-based vacuum-chamber disinfection, sodium hypochlorite and peracetic acid decontamination, and automated inspection systems including ODIN X-ray foreign-object detection (specifically for white coats), Ultra Eye optical stain/hole detection, and IC-chip-based per-item tracking with automated sorting. It operates seven processing facilities across the Kanto region (five owned: Itakura, Hidaka, Saitama, Chiba Sakura, Chiba White Coat; two wholly-owned subsidiaries: Aquare Linen and Aoki Linen Service) with combined daily capacity of approximately 145 tons. Toki monetizes primarily through recurring subscription-style rental and leasing contracts priced per item/month for B2B medical and welfare facility clients, and per-month rental fees (with 1割/2割/3割 long-term care insurance co-pay tiers) for B2C home care users. Distribution is direct via field sales representatives organized into a Medical Sales Department (hospitals and care facilities) and Nursing Care Division (individual home care), supported by dedicated phone lines, downloadable collateral, and an informative blog channel.

Revenue is not publicly disclosed; the most recent observable capital figure is registered capital of ¥381,617,000. The company has grown from 16 employees at founding to over 600 at the parent level by 2002, plus ~115 additional employees across the two wholly-owned subsidiaries. Toki is led by Representative Director, Chairman and President Kanazawa Takeki (金沢 剛喜), operates exclusively in the Kanto region, and shows no external institutional investor or parent company relationships.

Name

Toki

Legal name

株式会社 東基

Website

https://toki-net.co.jp

Company type

Private

Founded year

1962

Operating status

Operating

Short description

Toki Co., Ltd. is a 60-year-old, privately held Japanese company providing linen supply, laundering, welfare equipment rental, and home modification services to medical facilities, care homes, and home care individuals across the Kanto region, operating seven processing factories with combined daily capacity of approximately 145 tons.

Ownership category

akta.pro rank

Product category

Medical Linen Supply and Welfare Equipment Services

NAICS

Linen Supply (812331), Home Health Equipment Rental (532283), Industrial Launderers (812332)

SIC

Services-Help Supply Services (7363), Surgical & Medical Instruments & Apparatus (3841)

akta.pro industry

PRIMARYHSAJAEAA

Healthcare & Hospital Linen Laundry

Home & Personal Services/Laundry, Dry Cleaning & Garment Care/Laundry Services (Commercial/Institutional)

SECONDARYHSABAKAF

Hospital Bed, Lift & Transfer Equipment (Beds, Hoyer Lifts, Slings)

Home & Personal Services/Elder Care & In-Home Care Services/Medical Equipment & Home Mobility Support Services

Keywords

• Medical linen supply
• Hospital laundry services
• Welfare equipment rental
• Medical uniform leasing
• Nursing care products

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices18 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Linen Supply and Leasing (リネンサプライ・リース): Rental and leasing of bedding, patient clothing, white coats, uniforms, curtains, towels, and mattresses to medical and care facilities. Includes washing, cleaning, regular exchange, and inventory management. Revenues are recurring, subscription-like based on volume and contract terms.
2. Welfare Equipment Rental and Sales (福祉用具レンタル・販売): Rental and sale of welfare equipment for home care (wheelchairs, beds, walkers, handrails, etc.) to individuals and families. Welfare equipment rental operates on a monthly rental fee basis, partially covered by Japan's long-term care insurance (介護保険). Sales include products such as rehabilitation shoes, canes, bath aids, portable toilets, and sling sheets.
3. Medical/Care Equipment Sales and Leasing (医療介護機器販売・リース): Sale and leasing of medical/care facility equipment including beds, furniture, curtains, special bathtubs, nursing care products (diapers, air mattresses, wheelchairs), work clothing, sanitary materials, and energy-saving equipment (LED, HVAC). Both purchase and lease models available.
4. Hospital Admission/Stay Kits (入院セット): Daily-rate rental service providing bedding, clothing, towels, diapers, and daily goods to hospital patients and care facility residents. Revenue is based on a per-day flat rate per patient. Collection and payment managed directly with patients/families.
5. Home Renovation/Remodeling (介護住宅改修): Home modification services including handrail installation, step elimination, toilet replacement, door replacement, anti-slip flooring. Primarily funded through Japan's long-term care insurance public assistance system, with some self-pay work.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Toki provides industrial linen supply, laundry, and disinfection services for medical and care facilities—covering bedding, patient wear, white coats/uniforms, curtains, mattresses, and towels—through subscription-style rental/lease contracts. The company also supplies welfare equipment (wheelchairs, nursing beds, mobility aids) via rental and sale to home-care consumers, alongside daily-rate hospital admission kits and home modification/renovation services supporting Japan's long-term care insurance framework.

Product overview

Toki (株式会社東基) is a linen supply and welfare equipment service company serving medical and nursing care facilities in Japan. The company operates a comprehensive service portfolio organized into two main business segments: Medical and Welfare Facility Services (医療機関・介護施設向けサービス) and Home Care and Individual Services (在宅介護・個人向けサービス). The Medical and Welfare Facility Services include linen supply and lease services (リネンサプライ・リース) covering bedding, uniforms, curtains, mattresses, towels, and nursery bedding with cleaning and quality management; medical and nursing care equipment sales and lease (医療介護機器販売・リース) including environmental equipment, clothing, nursing supplies, energy-saving equipment, and sanitary materials; and hospital admission sets (入院セット) providing clothing, towels, and daily necessities. The Home Care and Individual Services include welfare equipment rental (福祉用具レンタル) covering wheelchairs, nursing beds, bedsore prevention, handrails, ramps, walkers, walking canes, wandering detection devices, mobile lifts, automatic excretion devices, and suction devices; welfare equipment sales (福祉用具販売) including toilet seats, bathing aids, simple bathtubs, slings, silver carts, canes, and rehabilitation shoes; and home renovation/modification services (介護住宅改修・リフォーム) covering handrail installation, step elimination, toilet replacement, door replacement, anti-slip flooring, and incidental renovations. The company maintains its own manufacturing and processing facilities with specialized equipment including ozone disinfection systems, automated inspection systems, IC chip management, and X-ray foreign object detection systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical and Welfare Facility Linen Supply and Lease Service (寝具・リネン レンタル・クリーニング) Subscription-style rental, lease, and cleaning of bedding, patient wear, white coats/uniforms, curtains, mattresses, towels, and nursery/daycare bedding for medical and welfare facilities, including industrial washing, ozone and high-temperature disinfection, and IC chip item-level tracking.
• Medical and Care Equipment Sales and Lease (医療介護機器販売・リース) Sale and lease of environmental equipment (beds, furniture, office equipment, curtains, special bathtubs, appliances), medical/nursing clothing, nursing care products (diapers, air mattresses, wheelchairs), energy-saving equipment (LED, HVAC), and sanitary materials for hospitals and care facilities.
• Hospital Admission Set Service (入院セット) Per-day flat-rate rental service that bundles hospital-grade bedding, patient clothing, towels, disposable diapers, and daily necessities for in-patients and care-facility residents; billed daily to patients and families.
• Welfare Equipment Rental for Home Care (福祉用具レンタル) Monthly rental of wheelchairs (self-propelled, attendant-propelled, electric), nursing beds, bedsore-prevention mattresses, handrails, ramps, walkers, walking canes, dementia wandering-detection devices, mobile lifts, automatic excretion processing devices, and other assistive devices to home-care consumers, with pricing structured around long-term care insurance co-payment tiers.
• Welfare Equipment Sales for Home Care (福祉用具販売) Sale of consumable and personal welfare equipment including portable/raised toilet seats, replaceable parts for automatic excretion devices, excretion-prediction devices, bathing aids, simple/portable bathtubs, lift slings, shopping-cart walkers, single canes, and rehabilitation shoes for individual home-care consumers.
• Home Renovation/Modification Service (介護住宅改修・リフォーム) Home modification services for accessibility, including handrail installation, step elimination, Western-style toilet replacement, sliding-door replacement, anti-slip floor modification, and incidental renovations — funded primarily through Japan's long-term care insurance public assistance system with some self-pay work.

Quantifiable outcome

• Factory capacity: 145+ tons/day combined across all facilities
• +1 more outcomes

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Aoki Linen Service Co., Ltd. (株式会社アオキリネンサービス)coreOthers · 4 June 2012Subsidiary company established June 2012. Handles towel and personal laundry, washable mattresses, cleaning cloths, and admission set processing. Daily capacity 20t/day. Located in Hidaka, Saitama. 37 employees. Acquired 100% stake in January 2011.
• Aquare Linen Co., Ltd. (株式会社アクアリネン)coreOthers · 1 November 2007Subsidiary company established November 2007, jointly with Aoki Linen Service. Handles towel and personal laundry services, and admission set processing. Daily capacity 13t/day. Located in Hidaka, Saitama. 78 employees.

Scale indicators5 records

Recent moves18 records

Expansion highlights4 records

Direct peers

• Watakyu Seimoa: Major Japanese uniform rental and linen supply provider with strong healthcare and hospitality exposure, offering industrial laundry, uniforms, and MRO consumables — directly comparable to Toki's linen and uniform rental business.
• Tokai Corporation: Japan's largest healthcare-focused linen supply and rental services company, serving hospitals and care facilities nationwide with industrial laundry, uniform rental, and medical equipment leasing — the closest direct peer to Toki at significantly larger scale.
• Unimat Life: Leading Japanese welfare equipment rental and sales company for home care and care facilities under long-term care insurance — directly comparable to Toki's Nursing Care Division operations.
• Duskin Healthcare: Duskin's healthcare division provides hospital linen and uniform rental, mop/cleaning services, and hygiene solutions — overlapping directly with Toki's medical facility linen business.

Broad incumbents

• Paramount Bed: Major Japanese manufacturer of hospital and nursing care beds with growing rental/leasing operations — comparable on the bed/welfare equipment side though more product-manufacturing oriented than Toki.
• France Bed Holdings: Established Japanese manufacturer and rental provider of nursing care beds, mattresses, and welfare equipment — broader portfolio than Toki but overlapping in care-bed leasing and home care equipment.
• Crothall Healthcare (Compass Group): US leader in healthcare linen and laundry services as part of Compass Group — comparable industrial laundry and healthcare linen business model at global scale, useful for benchmarking operational best practices.

Regional players

• ImageFIRST Healthcare Laundry Specialists: Large US healthcare linen rental and laundry services provider — comparable business model and customer base (hospitals, clinics, surgery centers) though operating in North America rather than Japan.
• Angelica Corporation (Logestia Healthcare Services): Major US healthcare linen and laundry rental provider serving hospitals, health systems, and clinics — directly comparable services to Toki's hospital linen segment, though North America-based.

Emerging players

• Magonote Co., Ltd. Japanese home care service provider with welfare equipment rental and home modification overlap, primarily operating in select regions with B2C focus similar to Toki's Nursing Care Division.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toki