Infocom

What Infocom does

Infocom (Інфоком) is a privately held Ukrainian telecommunications and information security operator headquartered in Kyiv, founded in 1991 as a Ukrainian-German joint venture and described as the first IT company in Ukraine. The company operates a nationwide infrastructure of more than 9,000 points of presence across all Ukrainian regions with 25 regional offices, and serves more than 3,000 companies spanning government, financial institutions, energy, postal, logistics, and large-enterprise customers including the National Bank of Ukraine, PrivatBank, Oschadbank, Naftogaz, Ukrainian Railways, the Ministry of Internal Affairs, and the Pension Fund of Ukraine.

The product portfolio is organized into four categories. (1) Telecommunications services include Internet for Business over GPON and AON optical networks, the SSSCIP-attested ZVID Secure Internet Access Node, L2/L3 data channels, the infoSDWAN corporate network with centralized application control for 5,000+ applications, infoVPN, the Pilgrim Mobile Complex (a portable battery-powered secure-connectivity platform with Starlink compatibility and multi-protocol VPN support), wireless channels, and channel redundancy. (2) Security services include infoDDoS (multi-layer anti-DDoS), infoGuard (external perimeter protection with sandboxing and content filtering), infoEP (endpoint protection), infoWAF (web application firewall), infoMail (email security with compliance support for HIPAA, GLBA, SOX, PCI DSS), infoScan (infrastructure security audits), SKUD access control, and the ManuScan palm-vein biometric identification system delivered in partnership with ZKTeco. (3) Cloud services include Virtual Private Servers, web hosting, and cloud data storage. (4) IT Outsourcing completes the offering. All services are delivered under 99.95% SLA-backed contracts with 24/7/365 technical support and an English-speaking network operations center for international clients.

Revenue is generated through subscription-based connectivity, managed-security services with 24/7 monitoring, cloud subscription services, and professional services outsourcing, with pricing provided via personalized quotes rather than public disclosure. The go-to-market combines enterprise direct sales through the company website and regional offices across 25+ Ukrainian cities, a partner program for Ukrainian operators to resell cybersecurity on Infocom's network, and an international partnership channel for multinational organizations. Headcount is reported in the 251–500 range. No external funding rounds, investor identities, or revenue figures are publicly disclosed.

Name

Infocom

Legal name

Інфоком (Infocom)

Website

https://infocom.ua

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

Infocom (Інфоком) is a Kyiv-based Ukrainian-German joint venture founded in 1991, operating 9,000+ points of presence across Ukraine to deliver telecommunications, managed cybersecurity, cloud, and IT outsourcing services to government, financial, energy, and enterprise customers.

Ownership category

akta.pro rank

Product category

Telecommunications and Cybersecurity Services

NAICS

Telecommunications (517), All Other Telecommunications (5178), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

Security Information & Event Management (SIEM), SOAR & SOC Platforms (HLACAJAE), Vulnerability Management, Pen Testing & Attack Surface Management (ASM) (HLACAJAN), Secure Collaboration & Data Sharing (IRM/DRM, Secure Workspaces) (HDADAFAM)

Keywords

• Telecommunications services
• Cybersecurity services
• DDoS protection
• Corporate VPN networks
• Managed security services

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Offices23 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Telecommunications Services: Internet access for business using GPON and wireless technologies, secure internet access nodes (ZVID), L2/L3 data channels, SD-WAN corporate networks, VPN corporate networks, Pilgrim mobile complex, wireless channels, and channel redundancy. Services are typically subscription-based with SLA quality guarantees.
2. Security Services: DDoS protection (infoDDoS), external perimeter protection (infoGuard), internal perimeter protection (infoEP), web resource protection (infoWAF), email security (infoMail), infrastructure security audit (infoScan), access control systems (SKUD), and biometric identification (ManuScan). Security services are provided as managed services with 24/7 monitoring.
3. Cloud Services: Virtual private servers (VPS), web hosting, and cloud data storage. These services are likely subscription-based with usage-based or tiered pricing.
4. Outsourcing: IT outsourcing services for business operations support.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Infocom is a Ukrainian telecommunications and cybersecurity operator providing business-grade connectivity and information security services. It sells enterprise internet access (GPON/AON), SD-WAN and VPN corporate networks, L2/L3 data channels, mobile connectivity (Pilgrim), cloud hosting and VPS, and a portfolio of managed security services including DDoS protection (infoDDoS), perimeter firewalls (infoGuard, infoWAF), endpoint protection (infoEP), email security (infoMail), infrastructure audits (infoScan), access control and biometric identification (ManuScan), delivered over its nationwide network of 9,000+ points of presence.

Product overview

Infocom is a Ukrainian-German telecommunications and information security operator offering a comprehensive portfolio of integrated services. The company provides four main service categories: (1) Telecommunication services including Internet for Business (GPON), Secure Internet Access Node (ZVID), L2/L3 Data Channels, infoSDWAN (SD-WAN corporate network), infoVPN (corporate VPN), Pilgrim Mobile Complex, Wireless Channels, and Channel Redundancy; (2) Security services including infoDDoS (DDoS protection), infoGuard (external perimeter protection), infoEP (internal perimeter/endpoint protection), infoWAF (web application firewall), infoMail (email security), infoScan (security audit), Access Control Systems (СКУД), and ManuScan (biometric identification); (3) Cloud services including Virtual Private Server, Web Hosting, and Cloud Storage; and (4) IT Outsourcing and a Partner Program. The company operates a nationwide network infrastructure with 9,000+ points of presence and serves over 3,000 clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet for Business (Інтернет для бізнесу) High-speed business internet connectivity using GPON (Gigabit Passive Optical Network) and AON (Active Optical Network) technologies, providing energy-independent enterprise access immune to electromagnetic interference.
• ZVID Secure Internet Access Node (Захищений вузол інтернет доступу) Protected internet access node combining connectivity with multi-layered security (antivirus, advanced threat protection, intrusion prevention, application control, content filtering, data loss prevention); certified by SSSCIP Ukraine.
• L2/L3 Data Channels (Канали передачі даних) High-capacity, reliable, and secure Layer 2 and Layer 3 data transmission channels enabling data exchange between distributed offices and departments across Infocom's national infrastructure.
• infoSDWAN Corporate Network (Корпоративна мережа SD-WAN)

Quantifiable outcome

• 99.95% network availability guaranteed through SLA
• +4 more outcomes

Named customers13 records

Segments12 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature16 records

Partnerships

One partnership is on record.

• ZKTecocoreTechnology or IntegrationInfocom is a partner of ZKTeco, a worldwide known manufacturer of access control systems, time tracking systems, and biometric identification systems. Infocom's specialists help customers select optimal SKUD (access control system) equipment that best meets their needs and perform installation and configuration considering the specifics of the customer's business, existing equipment, and object characteristics.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Fortinet: Global leader in firewalls, secure SD-WAN, and network security appliances. Overlaps directly with Infocom's infoGuard, infoEP, infoSDWAN, and infoWAF products, but with a global R&D and channel ecosystem.
• Kyivstar: Largest Ukrainian mobile operator (VEON subsidiary) with growing enterprise and fixed-line services. Comparable as a major Ukrainian telecom serving enterprise and government, but with a fundamentally mobile-led business model and broader consumer focus.
• Ukrtelecom: Ukraine's incumbent fixed-line telecom operator with the largest nationwide fixed network. Overlaps with Infocom's enterprise internet, VPN, and data channel services, but operates at significantly larger scale across both consumer and enterprise markets.
• Palo Alto Networks: Global cybersecurity vendor offering next-gen firewalls, Prisma SASE, and Cortex SIEM/SOAR. Competes with Infocom's perimeter, endpoint, and SOC-style managed security offerings in Ukrainian enterprise accounts.

Emerging players

• Cloudflare: Global cloud provider specializing in DDoS protection, WAF, and secure internet access. Direct overlap with Infocom's infoDDoS, infoWAF, and ZVID secure internet access offerings, but operating globally from a hyperscale platform.

Regional players

• Vodafone Ukraine: Ukrainian mobile and fixed-line operator providing enterprise connectivity solutions. Comparable to Infocom in targeting Ukrainian enterprise and government with telecom services, though with mobile-first roots rather than fiber/security heritage.
• Lifecell Ukraine: Ukrainian mobile operator (Turkcell subsidiary) offering mobile and fixed business connectivity. Comparable as a Ukrainian telecom serving enterprise customers, but primarily mobile-led rather than fiber/security-led.

Others

• ZKTeco: Global manufacturer of biometric and access control systems, explicitly named as Infocom's partner for its SKUD and ManuScan offerings. Comparable as the upstream technology provider enabling Infocom's physical-security product line.

Direct peers

• DEPS (a Ukrainian systems integrator): Ukrainian IT systems integrator and managed security services provider serving enterprise and government. Comparable to Infocom in providing bundled telecom/security/cloud solutions to Ukrainian enterprise and public-sector clients.
• Datagroup: One of Ukraine's largest private telecom groups providing B2B internet, data, cloud, and managed services to enterprise and government. Closely comparable to Infocom in customer base (Ukrainian enterprises and public sector), product mix, and nationwide footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/infocom.trusted
• LinkedInlinkedin.com/company/infocom-trustedsecurity

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocom