Beaches Energy Services

What Beaches Energy Services does

Beaches Energy Services is a municipally owned electric and natural gas utility operated by the City of Jacksonville Beach, Florida, providing regulated utility service to over 36,000 residential and commercial customers across four municipalities in Duval and St. Johns counties: Jacksonville Beach, Neptune Beach, Ponte Vedra, and Palm Valley. The company distributes electricity and natural gas through its own infrastructure, including power distribution systems, substations, transformers, and an expanding network of underground power lines. Core operations include ongoing storm-hardening and equipment upgrade programs, an Outage Management System with dedicated power restoration crews, lightning protection (arresters on overhead transformers), and meter-based surge protection services for customer homes.

The utility operates a direct-to-consumer model with no intermediary distribution channels, generating revenue primarily through regulated subscription-recurring electric and gas rates. Customer-facing services include online account management and billing (powered by a third-party Click2GovCX payment integration), outage reporting, energy rebates for select home upgrades, the CARE Program for customers facing financial hardship, and a monthly Tidings newsletter. Beaches Energy is top-ranked in Florida on the System Average Interruption Duration Index (SAIDI) and holds the Diamond Level RP3 designation from the American Public Power Association, placing it among only 80 of 2,000+ U.S. municipal utilities at this tier. The company also pursues community engagement initiatives, including a #CleanDarkFlat sea turtle conservation campaign, and operates under a small organizational footprint of 11-50 employees.

Name

Beaches Energy Services

Legal name

Beaches Energy Services

Website

https://beachesenergy.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Beaches Energy Services is a municipally owned electric and natural gas utility serving over 36,000 residential and commercial customers across Jacksonville Beach, Neptune Beach, Ponte Vedra, and Palm Valley in Duval and St. Johns counties, Florida, via regulated rates and direct distribution.

Ownership category

akta.pro rank

Headquarters

HQ city

Jacksonville Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain

Revenue model

1. Electric Service: Provides electric distribution service to over 35,000-36,000 customers in Duval and St. Johns counties. Revenue is generated through regulated electric rates.
2. Natural Gas Service: Provides natural gas service to customers in the service area. Rates are adjusted based on market conditions, with modest decreases seen in 2024.
3. Energy Rebates: Provides rebates on select home upgrades when customers apply within 90 days of installation, promoting energy efficiency programs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Beaches Energy Services is a municipal-owned utility that distributes electricity and natural gas to over 36,000 residential and commercial customers across Jacksonville Beach, Neptune Beach, Ponte Vedra, and Palm Valley in Florida. It supplements core utility delivery with customer-facing services including outage management and restoration, online account management and billing, energy efficiency rebates, the CARE financial assistance program, and surge protection installation.

Product overview

Beaches Energy Services is a municipal-owned electric and natural gas utility serving over 36,000 customers in Duval and St. Johns counties, Florida. The company operates as a single integrated utility platform offering core electricity and gas distribution services, supplemented by customer-facing digital services including online account management, outage reporting, and billing through its website. The product portfolio includes electric and natural gas service as core offerings, along with value-added services such as the CARE financial assistance program, energy rebates for home efficiency upgrades, surge protection installation, and outage management. The company distributes a monthly Tidings newsletter and maintains infrastructure improvement programs including underground power line relocation and substation upgrades. Online payment processing is handled through a third-party Click2GovCX integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Service Provides regulated electric power distribution to over 36,000 residential and commercial customers across Jacksonville Beach, Neptune Beach, Ponte Vedra, and Palm Valley, Florida, with monthly recurring service charges.
• Natural Gas Service Provides natural gas distribution to customers in the Jacksonville Beach service area, with rates adjusted based on market conditions, including modest decreases observed in 2024.
• CARE Program Financial assistance program that helps residential and commercial customers experiencing hardship with utility bill payments and connects them to support resources.
• Energy Rebates Program

Quantifiable outcome

• Top-ranked electric utility in Florida on System Average Interruption Duration Index (SAIDI)
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• JEA: Municipal utility owned by the City of Jacksonville, serving electric, water, and wastewater customers throughout most of Duval County. JEA is the most direct peer to Beaches Energy because it operates in the same metropolitan area, under the same municipal-utility model, with overlapping service territory adjacent to Beaches Energy's territory.
• Orlando Utilities Commission (OUC): Florida municipal utility providing electric and water service to the Orlando area and St. Cloud. OUC is comparable to Beaches Energy as a community-owned municipal utility of similar size and an RP3-designated public power provider operating under the same regulatory and operational framework.
• Kissimmee Utility Authority (KUA): Florida municipal electric utility serving Kissimmee and surrounding Osceola County. KUA is comparable to Beaches Energy as a smaller, RP3-eligible municipal electric utility focused on reliability and community service within a defined Florida service territory.
• Gainesville Regional Utilities (GRU): Municipal utility owned by the City of Gainesville, providing electric, water, wastewater, and natural gas service. GRU is a strong comparable because it operates a multi-utility municipal platform in Florida with similar scale and customer-mix characteristics to Beaches Energy.
• Lakeland Electric: Municipal electric utility owned by the City of Lakeland, Florida, serving roughly the same scale of customers as Beaches Energy. Lakeland Electric is one of the closest direct peers in terms of customer count, generation-and-distribution profile, and Florida municipal-utility regulatory context.
• City of Tallahassee Electric Utility: Municipal electric utility operated by the City of Tallahassee, providing electric generation, transmission, and distribution to customers in Leon County. Comparable to Beaches Energy as a vertically integrated Florida municipal utility serving a similarly sized customer base.

Regional players

• New Smyrna Beach Utilities: Municipal electric, water, and wastewater utility owned by the City of New Smyrna Beach on Florida's Atlantic coast. It is comparable to Beaches Energy as a small coastal Florida municipal utility with similar exposure to storm risk and tourism-driven load.
• Fort Pierce Utilities Authority (FPUA): Municipal utility on Florida's Treasure Coast providing electric, water, wastewater, and natural gas service. FPUA is comparable to Beaches Energy as a small Florida municipal utility with a multi-service portfolio, including both electric and natural gas like Beaches Energy.

Broad incumbents

• Florida Power & Light (FPL): Largest investor-owned electric utility in Florida, serving the majority of the state. While not a municipal utility, FPL is a key competitor and adjacent provider for retail customers around Beaches Energy's service territory and serves as a benchmark for reliability, rates, and customer expectations.
• Duke Energy Florida: Investor-owned electric utility serving central and northern Florida, including areas near Beaches Energy's service territory. Duke Energy is a relevant broader incumbent comparison for large-scale utility operations, regulatory engagement, and infrastructure investment approaches.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BeachesEnergy
• Facebookfacebook.com/BeachesEnergy
• Instagraminstagram.com/beachesenergy
• LinkedInlinkedin.com/company/beaches-energy-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Beaches Energy Services