Onslow County

What Onslow County does

Onslow County is a county government entity in North Carolina, founded in 1735, providing statutory public services to residents and businesses within its jurisdictional boundaries. The county is headquartered in Jacksonville, NC, and operates multiple service departments including the Sheriff's Office, Health Department, Library system, Parks and Recreation, and Social Services. Its core "products" are public safety, public health, human services, recreation, and administrative services (tax administration, permitting, vital records, elections) delivered to the resident population and businesses.

The county's operational and digital infrastructure is built on CivicPlus CivicEngage, a civic content management platform that powers its public website and online service delivery. Service delivery is funded through a diversified public revenue model anchored by property taxes (currently $0.655 per $100 of assessed valuation), supplemented by sales tax, intergovernmental transfers, fees for service, and federal/state grants. The FY27 general fund budget stands at $324 million, indicating a mid-sized county operation by North Carolina standards. The county pursues multi-year strategic planning, having adopted a 2025-2030 Strategic Plan, and operates through a structured capital program (e.g., Bear Creek Fire Station, Onslow Enrichment Center renovation).

The county's most consequential external relationships are intergovernmental rather than commercial: a longstanding partnership with the City of Jacksonville for joint service coordination, and a structurally important relationship with Marine Corps Base Camp Lejeune, one of the largest Marine Corps installations on the East Coast. These relationships drive regional planning, emergency response coordination, and shared infrastructure investment. The county has also actively pursued federal grant funding, including a $1.6 million infrastructure resiliency study grant executed jointly with the City of Jacksonville and MCB Camp Lejeune, indicating an institutional posture oriented toward external funding capture and regional resilience planning.

Name

Onslow County

Legal name

Onslow County, NC

Website

https://onslowcountync.gov

Company type

Private

Founded year

1735

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Onslow County is a North Carolina county government founded in 1735, providing public services including public safety, health, library, and social services to county residents, with a $324 million FY27 general fund budget and key partnerships with the City of Jacksonville and Marine Corps Base Camp Lejeune.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Police Protection (922120), Fire Protection (922160), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Investigation and Security Services (5616)

SIC

Services-Social Services (8300), Services-Amusement & Recreation Services (7900), Services-Educational Services (8200)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

County/District/Local Health Departments (HLAJAAAB), Taxpayer Services, Education & Outreach (BPAIADAM), Education & Community Outreach (Responsible Pet Ownership) (BPAGAIAK)

Keywords

• County government services
• Public safety services
• Property tax administration
• Public library system
• Parks and recreation

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Property Tax Revenue: Primary revenue source from property taxes based on valuations, with tax rate of $0.655 per $100 valuation as of FY27
2. Federal and State Grants: Grant funding including $1.6 million infrastructure resiliency study grant partnered with City of Jacksonville and Marine Corps Base Camp Lejeune
3. Service Fees and Permits: Various service fees for permits, licenses, planning, development, animal services, and other county functions
4. General Fund Budget: $324 million general fund budget for FY27 promoting investments in services and facilities

Pricing tiers

Distribution channels3 records

Marketing channels7 records

Core offering

Onslow County is a county government providing municipal services to residents of Onslow County, North Carolina, including public safety (Sheriff's Office, Emergency Services, Fire Rescue, E-911), health services (Health Department clinics, WIC, immunizations), property tax administration, social services (Medicaid, food assistance), library services across four branches, parks and recreation, animal services, planning and development, and veterans services. The county also operates the Onslow County Museum and an ArcGIS-based Open Data Hub, all delivered through the CivicPlus CivicEngage website and physical government offices.

Product overview

Onslow County operates a unified citizen services platform built on the CivicPlus CivicEngage content management system, offering access to 20+ county departments and services through a single web presence. The product portfolio consists of the core county website portal plus numerous departmental services including Animal Services, Emergency Services (911, EMS, Fire Rescue), Health Department, Library System (4 branches), Parks & Recreation, Planning & Development, Social Services, Tax Office, Sheriff's Office, Senior Services, Museum, Veterans Services, GIS/Mapping, Register of Deeds, and an Open Data Hub. The website also supports citizen account management with single sign-on through external identity providers, and integrates with the ArcGIS Open Data Hub for public data access.

Differentiator

Problem solved

Functional benefit

Products and services

• Animal Services Animal shelter services including pet adoption, lost pet finding, community pet rehoming, volunteer and foster programs, and the Onslow County Community Animal Clinic for county residents.
• Emergency Services E-911 dispatch, Emergency Management, Emergency Medical Services with Community Paramedic program, Fire Rescue, and non-emergency transportation services for Onslow County residents and visitors.
• Health Department Public health services including care management, child health, immunizations, WIC, environmental health, reproductive health, dental health, and health education programs for county residents.
• Onslow County Library System Public library system with four branches (Jacksonville Main, Richlands, Sneads Ferry, Swansboro) offering digital resources including Hoopla, NC Digital Library, Britannica, genealogy services, and community programs.
• Parks & Recreation County parks, athletics leagues (baseball, basketball, cheerleading, volleyball), youth and adult programs, special events, and facility reservations including Hines Farm Park and Stables for county residents.
• Planning & Development Building permits, inspections, zoning enforcement, floodplain management, and CAMA permitting services for property owners, builders, and developers in Onslow County.
• Social Services Economic services including Medicaid, food assistance, child care subsidy, child support, energy programs, and child/adult protective services for eligible county residents.
• Tax Office Property tax collection, vehicle tax, exemptions, appeals, and tax bill search services administered by Onslow County for residents and property owners.
• Sheriff's Office Law enforcement services including patrol, investigations, detention, civil division, school resource officers, and D.A.R.E. programs serving Onslow County residents and visitors.
• Senior Services Services for seniors including adult day care, in-home services, nutrition and transportation, senior center activities, and Medicare assistance for Onslow County residents.
• Onslow County Museum County museum with permanent and changing exhibitions including the America 250 'SEMPER FIDELIS' exhibit, virtual programming, and research room, offered free to all general visitors.
• Veterans Services Assistance for veterans with VA benefits, education benefits, medical benefits, burial benefits, and property tax exclusions administered by Onslow County.
• Geographic Information Services (GIS) GIS mapping system, deed card search, cemeteries mapping, and open data access provided by Onslow County.
• Register of Deeds Real estate recording, vital records, marriage licenses, and online records search provided by Onslow County.
• Onslow County Open Data Hub Open data portal powered by ArcGIS providing public access to county geospatial and administrative data for residents and businesses.
• Onslow Enrichment Center Renovated multipurpose complex (formerly multipurpose complex) being converted into the Onslow Enrichment Center for county residents; renovation in progress with planned August 2026 reopening.
• Onslow County Website (CivicPlus CivicEngage) Official county government website built on the CivicPlus CivicEngage content management system, providing citizen access to county services, departments, news, events, online payments, permits, and public records.
• Youth Services Youth services and juvenile programs including youth development and intervention services delivered from the 220 Georgetown Road location.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• City of JacksonvillecoreStrategic or Co-development Partner · 1 July 2026Onslow County and City of Jacksonville are partnering on a $1.6 million infrastructure resilience study aimed at strengthening essential services and supporting long-term readiness for both the military installation and the surrounding community.
• Marine Corps Base Camp LejeunecoreStrategic or Co-development Partner · 1 July 2026Onslow County partnered with Marine Corps Base Camp Lejeune on a $1.6 million infrastructure resiliency study to strengthen essential services and support long-term readiness for both the military installation and surrounding community.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Wake County, NC: Larger North Carolina county government (Raleigh-metro) operating a substantially broader budget and service portfolio. Comparable as a fellow NC county under the same state regulatory regime, but materially larger in scale and resources.
• New Hanover County, NC: North Carolina coastal county (Wilmington) with similar demographic profile and service breadth to Onslow. Comparable as a peer NC county under shared state oversight, with similar tourism/recreation, public safety, and health service demands.
• Mecklenburg County, NC: North Carolina's largest county by population (Charlotte-metro) operating under the same NC county-government framework. Comparable as a state-system peer, though substantially larger and more urbanized than Onslow.

Regional players

• Pender County, NC: Eastern North Carolina county located between Onslow and New Hanover counties. Comparable as a regional NC peer sharing coastal geography and rural-suburban demographic mix, though without a major military base.
• Carteret County, NC: Eastern North Carolina coastal county adjacent to Onslow. Comparable in geography, scale, and tourism-driven economy, though without a major military installation overlay.
• Duplin County, NC: Adjacent eastern North Carolina county with rural/agricultural economic base. Comparable as a neighboring NC county under shared state regulatory framework, though smaller and less diversified than Onslow.

Direct peers

• Craven County, NC: North Carolina county government anchored by Marine Corps Air Station Cherry Point and the broader Havelock military community. Closely comparable to Onslow in military-community demographics, service mix, and eastern NC coastal county profile.
• Cumberland County, NC: North Carolina county government hosting Fort Liberty (formerly Fort Bragg), the largest U.S. Army installation. Highly comparable to Onslow County given parallel military-installation-driven economy, similar service portfolio, and shared NC county-government regulatory framework.
• Harnett County, NC: Adjacent North Carolina county with significant Fort Liberty-adjacent population and military-related economy. Comparable to Onslow in mid-size NC county governance, military community overlay, and service delivery scale.

Others

• City of Jacksonville, NC: Municipal government seated within Onslow County and core strategic partner on the $1.6M infrastructure resilience study. Closely operationally linked to Onslow County though a separate city government — highly relevant as a peer ecosystem participant rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/onslownc
• Facebookfacebook.com/onslownc
• Instagraminstagram.com/onslownc
• Xx.com/OnslowPIO

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Onslow County