CHS Community Pharmacy

What CHS Community Pharmacy does

CHS Community Pharmacy (legally Community Health Solutions LLC) is a UAE-based community pharmacy retailer operating since 2006. The company runs a dual-channel model: a network of over 15 physical pharmacy outlets across Dubai, Abu Dhabi, and Sharjah, alongside a direct-to-consumer e-commerce platform at chspharmacy.ae that offers prescription upload functionality, same-day delivery within 2 hours for orders placed before 9 PM, free shipping on all orders with no minimum spend, and delivery coverage across Dubai and Abu Dhabi emirates. The company is MOHAP (Ministry of Health and Prevention) approved as a licensed online pharmacy. Product assortment spans medical treatments (first aid, pain & fever, cold & flu, diabetic care, weight loss), personal care and beauty (skin care, hair care, men's grooming), vitamins and nutrition, mother & baby, and health-support categories including medical devices and mobility aids.

The business is built on a Magento-style e-commerce storefront with category and condition-based navigation optimized for health-related search traffic. Marketing relies primarily on owned digital channels — the website, Facebook, and Instagram — with content pages organized by health condition to capture organic search intent. There is no mobile app listed in app stores despite an "has_app: true" signal in the source data; this may reflect a progressive web app or internal tool rather than a public listing. The company employs 400+ staff and operates entirely on retail product sales priced in UAE Dirhams, with selective volume discounts on specific SKUs.

The company is privately held with no disclosed venture capital, private equity, or institutional ownership. The legal entity is Community Health Solutions LLC, and no parent company, subsidiaries, funding rounds, partnerships, acquisitions, mergers, or leadership changes were identified in the source material. Revenue is not publicly disclosed. Customer base is entirely B2C, targeting general consumers and families across the UAE, with no enterprise or B2B contract revenue streams. Free delivery with no minimum spend, broad physical reach across three emirates, and licensed online-pharmacy status constitute the primary customer-facing value propositions.

Name

CHS Community Pharmacy

Legal name

Community Health Solutions LLC

Website

https://chspharmacy.ae

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

akta.pro secondary industries

Health & Pharmacy Omnichannel (CRAFAEAK), Health, Wellness & Pharmacy Marketplaces (CRAFABAF)

Keywords

• Online pharmacy
• Prescription medicines
• Health supplements
• Personal care products
• Medical equipment

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Pharmacy Product Sales: Direct sales of pharmacy products, health supplements, personal care, mother & baby products, medical devices, and wellness items through both online e-commerce platform and physical pharmacy outlets. Revenue generated from product transactions with prices listed in UAE Dirhams.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

CHS Community Pharmacy operates an MOHAP-approved online pharmacy platform and a network of over 15 physical pharmacy outlets across Dubai, Abu Dhabi, and Sharjah in the UAE. It sells prescription and over-the-counter medicines, medical treatments, vitamins and nutrition products, personal care and beauty items, mother and baby products, and health support devices, with same-day delivery within 2 hours and free delivery on all orders.

Product overview

CHS Community Pharmacy is an online pharmacy operating as a single unified e-commerce platform offering both online pharmacy delivery and a wide range of health & care products. The platform serves as both an online pharmacy with prescription services and a comprehensive health retail store. Key product categories include Medical Treatments (first aid, pain & fever, cold & flu, diabetic care), Personal Care & Beauty (facial skin care, hair care, oral care, men care, beauty devices), Vitamins & Nutrition (supplements, sports nutrition, healthy food), Mother & Baby (feeding, baby care, maternity), and Health Support (medical devices, physical support, COVID-19 essentials). The service is anchored by same-day delivery within 2 hours for orders placed before 9 PM, with free delivery and no minimum spend policy across Dubai and Abu Dhabi.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Pharmacy Delivery Service Online pharmacy platform offering same-day delivery within 2 hours for orders placed before 9 PM, delivering medications and health products across Dubai and Abu Dhabi, with free delivery and no minimum spend.
• Prescription Services Service allowing customers to upload prescriptions and have prescribed medicines delivered to their doorstep through the online pharmacy platform.
• Medical Treatments Range of OTC medications and treatments covering first aid, pain and fever, cold and flu, cough and sore throat, digestive aid, weight loss, diabetic care, sleep and relaxation, electrolytes and rehydration, homeopathy, and smoking cessation.
• Personal Care & Beauty Personal care and beauty category including facial skin care, bath and body care, hair care, oral care, personal hygiene, hand and nail care, foot care, eye care, ear care, sun care, sexual health, women care, men care, beauty devices, and aromatherapy products.
• Vitamins & Nutrition Vitamins, dietary supplements, sports nutrition products, and healthy food items for general wellness and nutritional support.
• Mother & Baby Products covering feeding and nursing, baby care, pregnancy and maternity care, baby changing, and baby medicines and treatments for mothers and infants.
• Health Support Medical devices including blood pressure monitors, blood sugar monitors, thermometers, nebulizers; physical support items such as braces, compression stockings, wheelchairs, walkers; COVID-19 essentials; and medical supplies and disposables.

Quantifiable outcome

• Same day delivery within 2 hours for orders placed before 9 PM
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Life Pharmacy: Life Pharmacy operates an extensive network of pharmacy outlets across the UAE and a robust online ordering/delivery service. It competes head-to-head with CHS in the Dubai/Abu Dhabi omnichannel pharmacy space with similar breadth of health, wellness, and personal care assortment.
• Aster Pharmacy: Aster Pharmacy is one of the largest retail pharmacy chains in the UAE with hundreds of outlets and a strong online pharmacy platform. It directly competes with CHS across physical retail locations, e-commerce delivery, and prescription fulfillment in Dubai and Abu Dhabi.
• 800 Pharmacy: 800 Pharmacy is a UAE-based pharmacy retailer offering online ordering and home delivery of medications and health products. Directly comparable to CHS as a UAE-focused pharmacy with delivery-led proposition.
• BinSina Pharmacy: BinSina Pharmacy is a long-established UAE pharmacy chain with a strong online presence and home delivery service. Comparable to CHS as a multi-outlet retail pharmacy operating in Dubai and Abu Dhabi with prescription and OTC fulfillment.
• Medcare Pharmacy: Medcare Pharmacy operates pharmacy outlets within the UAE healthcare ecosystem, dispensing prescriptions and selling health and wellness products. Overlaps with CHS in Dubai/Abu Dhabi retail pharmacy services.
• HealthHub Pharmacy: HealthHub Pharmacy is a UAE-based pharmacy chain offering prescription dispensing and wellness products across multiple outlets. Comparable to CHS in operating multi-outlet retail pharmacy services within the same UAE market.
• Boots Pharmacy UAE: Boots UAE operates branded pharmacy outlets and an online storefront across the Emirates, offering prescription dispensing, OTC medicines, and health/beauty products. Competes with CHS in the same Dubai/Abu Dhabi retail pharmacy category with a globally recognized brand.

Broad incumbents

• Carrefour UAE (in-store pharmacy): Carrefour UAE is a major hypermarket and grocery retailer that also operates in-store pharmacy counters and an online storefront. While its core business is general merchandise, its pharmacy/health offering competes with CHS for OTC and personal care purchases.
• Amazon (UAE/Amazon Pharmacy): Amazon UAE is a broad e-commerce incumbent that carries OTC health, wellness, personal care, and baby products. While not a focused pharmacy, its logistics scale and assortment breadth position it as a long-tail competitor to CHS in the online health retail space.

Emerging players

• Noon (online marketplace): Noon is a leading UAE-based e-commerce marketplace increasingly expanding into health, wellness, and personal care categories. As a digital-first platform with strong logistics, it represents an emerging competitive threat to CHS's online pharmacy proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CHSpharmacyUAE
• Instagraminstagram.com/CHSpharmacyUAE
• LinkedInlinkedin.com/company/chs-community-pharmacy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHS Community Pharmacy