What 800-pharmacy does

800-pharmacy is a Dubai-headquartered, private online pharmacy that operates 24/7 across the United Arab Emirates, with primary delivery coverage in Dubai and Abu Dhabi and extended coverage to other Emirates. The business runs a transactional e-commerce storefront at 800pharmacy.ae and a mobile application on iOS and Android, supported by a toll-free 800-prefix phone order line. Its positioning as the first licensed app for health product delivery in the UAE is the central regulatory and brand claim.

The product catalog is organized across Beauty, Baby & Mom, Personal Care, Medicine, Health Care, Vitamins & Supplements, and Make Up, covering prescription and OTC medications, baby and maternity care, medical devices, skincare, and cosmetics. Core technical capabilities include digital prescription upload for online processing, a 30–90 minute delivery promise in Dubai, no minimum order requirement, and a wishlist/rewards structure. Distribution is entirely owned-channel (website, mobile app, phone orders) with no third-party marketplace presence disclosed.

The revenue model combines direct product sales (markup on goods) with a delivery fee (AED 7.50 for Dubai, AED 25 for other Emirates). Customer segmentation is horizontal across general health-and-wellness consumers, parents seeking baby and child care products, and beauty/personal care shoppers. No institutional investors, parent company, or management team are disclosed; no revenue, funding, or headcount figures are available in the source material.

Name

800-pharmacy

Legal name

800 Pharmacy

Website

https://800pharmacy.ae

Company type

Private

Operating status

Operating

Short description

800-pharmacy is a Dubai-based private online pharmacy delivering medicines, health, beauty, baby, and personal care products 24/7 across the UAE via website and mobile app, with rapid delivery and prescription upload functionality.

Ownership category

akta.pro rank

Product category

Online Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Local Messengers and Local Delivery (4922)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

akta.pro secondary industries

Health, Wellness & Pharmacy Online Retailers (CRAFADAG), Mail-Order & Home Delivery Pharmacies (HLAFALAD), Health & Pharmacy Omnichannel (CRAFAEAK)

Keywords

• Online pharmacy services
• Pharmaceutical delivery
• Medicine e-commerce
• Baby care products
• Health product retail

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Product Sales: Direct sales of pharmaceuticals, beauty products, baby care items, health supplements, personal care products, and medical supplies through e-commerce platform. Revenue generated from markup on products sold.
2. Delivery Fees: Charges applied for delivery services: AED 7.50 for Dubai and AED 25 for other Emirates. No minimum order required.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

800-pharmacy operates an online and app-based pharmacy retail platform that sells medicines, health, beauty, baby, and personal care products to consumers in the UAE. Customers can order via website, mobile app, or phone, upload prescriptions digitally for processing, and receive products through 24/7 home delivery — with express delivery in 30–90 minutes within Dubai. The business generates revenue from product markup and a small per-order delivery fee, with no minimum order requirement.

Product overview

800 Pharmacy is a pharmacy e-commerce platform providing 24/7 delivery of health, wellness, beauty, baby care, and medication products across Dubai and Abu Dhabi in the UAE. The platform operates through its website and mobile applications, offering a comprehensive catalog organized into Beauty, Baby & Mom, Personal Care, Medicine, Health Care, Make Up, and Vitamins & Supplements categories. Key features include prescription upload functionality, wishlist management, and a loyalty/rewards program. The service delivers products within 30-90 minutes in Dubai and up to 24 hours in other Emirates, with no minimum order requirement.

Differentiator

Problem solved

Functional benefit

Products and services

• 800 Pharmacy E-Commerce Platform

Quantifiable outcome

• 30-90 minute delivery in Dubai
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered minor.

• BiodermaminorOthersFeatured brand partner sold through 800-pharmacy platform. Bioderma products are among the best sellers, including Sensibio H2O Micellar Water in various sizes.
• PanadolminorOthersFeatured brand partner providing over-the-counter pain relief and cold/flu medications through the platform.
• PampersminorOthersBaby care brand partner supplying diapers and baby care products through the platform.
• VicksminorOthersBrand partner for cold, flu, and respiratory relief products including VapoRub, Cough Drops, and inhalers.
• HomeocanminorOthersHomeopathic medicine brand partner offering children's health products including flu remedies, allergy solutions, and digestive care.
• OlbasminorOthersEssential oils and inhalant brand partner providing decongestant products for children and adults.
• Anesi LabminorOthersPremium skincare brand partner featured in promotional campaigns with 40% discount offers.
• SonaminorOthersVitamin and supplement brand partner, featured in promotional banners and product offerings.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Aster Pharmacy: Major UAE pharmacy chain with online ordering and home delivery of medicines, beauty, and wellness products. Most direct brick-and-mortar-plus-online competitor serving Dubai and Abu Dhabi consumers.
• BinSina Pharmacy: Established UAE pharmacy chain with e-commerce platform delivering medicines and health/beauty products in Dubai and Abu Dhabi. Comparable retail pharmacy and delivery model.
• Life Pharmacy: Large UAE pharmacy retail chain with extensive online presence offering pharmacy, beauty, baby, and wellness products with same-day delivery. Directly comparable product mix and customer base.
• Pharmacy Online UAE: Online pharmacy in the UAE offering home delivery of medicines, beauty, and personal care. Closely comparable online-first pharmacy model targeting similar Dubai-based consumers.

Regional players

• 1mg (Tata 1mg): Leading online pharmacy and health platform in India offering medicines, lab tests, and wellness delivery. Comparable e-commerce pharmacy business model with delivery-led positioning, although focused on India rather than UAE.

Broad incumbents

• talabat: UAE-headquartered quick-commerce and food delivery platform that has expanded into pharmacy and health product delivery. Same 30-minute delivery proposition and same Dubai/Abu Dhabi consumer base, though pharmacy is a vertical rather than core focus.
• Careem (pharmacy vertical): UAE super-app with quick-commerce delivery including pharmacy and health items. Comparable on-demand delivery model and same regional customer base.
• Noon: Major Middle East e-commerce platform with grocery, beauty, and increasingly pharmacy/health verticals. Overlaps with 800-pharmacy on health, wellness, beauty, and baby categories within the same UAE geography.

Emerging players

• Medicx Pharmacy: Smaller UAE-based online pharmacy offering medicine delivery and wellness products in Dubai. Comparable online-only pharmacy model but at smaller scale.
• Alma Health: UAE/GCC digital health platform offering pharmacy home delivery and chronic-condition medication management. Comparable prescription-fulfillment and home-delivery layer with a more chronic-care focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/800_pharmacy
• Facebookfacebook.com/800Pharmacy
• Instagraminstagram.com/800pharmacy
• LinkedInlinkedin.com/company/800-pharmacy

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 800-pharmacy