Panoptic Solutions

What Panoptic Solutions does

Panoptic Solutions is a privately held Australian integrated security and remote medicine company headquartered in Robina, Gold Coast, Queensland. The firm delivers executive protection, remote medicine, secure transport, risk management, infrastructure security, and specialist training services to enterprise, high-net-worth, and government-adjacent clients. Operations span Australia, New Zealand, Indonesia, and the broader Asia-Pacific region through three offices — Robina (corporate HQ), Tangerang (Indonesia regional HQ), and Auckland — supported by ten security and pharmaceutical licenses across multiple jurisdictions.

The company's core capability is the integration of ex-special forces personnel with medical professionals, enabling combined protective and clinical service delivery under a single engagement. Distinctive features include possession of specialized S4/S8 pharmaceutical licenses that allow in-field drug administration, multi-jurisdictional operating licenses, and a leadership team drawn from Australian SASR, Special Operations Command, the British Army, and retired US Secret Service personnel. The business model is bespoke: contracts are negotiated case-by-case with no standardized pricing or productized offerings. The customer base spans enterprise energy and mining operators (Peabody Energy, ConocoPhillips), professional sports (Manny Pacquiao entourage), entertainment and travel clients (Scope Productions, Lisa Lindblad Travel Design), charitable organizations (Save Our Sons), and government-adjacent protection details (retired US Secret Service).

The firm is led by Managing Director Troy Claydon, with a small core leadership team and an undisclosed frontline operator workforce. There is no public funding history, no disclosed revenue, and no productized technology offering — the business is fundamentally a services operation. Strategic emphasis as of late 2025 centers on geographic build-out into Indonesia, China, and Vietnam, ongoing content marketing via intelligence reports and podcast appearances, and continued expansion of the integrated remote medicine service line.

Name

Panoptic Solutions

Legal name

Panoptic Solutions

Website

https://panopticsolutions.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Panoptic Solutions is an Australian security and remote medicine firm delivering integrated executive protection, risk management, secure transport, and training to enterprise, HNW, and government-adjacent clients across Australia, New Zealand, Indonesia, and the Asia-Pacific.

Ownership category

akta.pro rank

Product category

Corporate Security Services

NAICS

Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Executive Protection & Close Protection Services (IMAIAEAC)

Keywords

• Executive protection services
• Corporate security solutions
• Remote medical services
• Risk management consulting
• Security training courses

Headquarters

HQ city

Gold Coast

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Executive Protection Services: Bespoke personal protection services including corporate security, bodyguards, VIP & family protection. Revenue generated through contract-based professional services tailored to individual client needs.
2. Remote Medical Services: Paramedical, travel health, event first aid, and remote site medic services provided by registered frontline practitioners.
3. Training Services: Security and safety courses, medical training including CPR, first aid, and advanced resuscitation delivered by frontline paramedics and former military personnel.
4. Risk Management Consulting: Crisis management, risk consulting, security audits and assessments provided by experienced security professionals.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Panoptic Solutions delivers bespoke, end-to-end personal protection and medical services for corporate executives, high net worth individuals, celebrities, and companies across Australia, New Zealand, Indonesia, and Southeast Asia. Core offerings include executive protection (bodyguards, VIP and family protection), secure transport and logistics, remote and austere medicine delivered by registered paramedics and doctors, risk and crisis management consulting, infrastructure security, and security/medical training. Services are tailored per client and supported by a team of ex-tactical, special forces, and registered medical professionals.

Product overview

Panoptic Solutions offers a portfolio of integrated security and medical services organized around six core offerings: Executive Protection Services (bodyguards, VIP protection), Transport & Logistics (security drivers, luxury transport), Remote Medicine (paramedics, expedition doctors, remote site medics), Risk Management (crisis management, security audits), Infrastructure Security (workplace security, TSCM, covert investigations), and Training (close protection courses, medical training). The company operates as a unified service offering bespoke end-to-end personal protection combining security and paramedical expertise, with locations in Australia (Queensland), Indonesia (Banten), and New Zealand (Auckland).

Differentiator

Problem solved

Functional benefit

Products and services

• Executive Protection Services Bespoke personal protection services for executives, high net worth individuals, families, and celebrities, including corporate security services, personal protection bodyguards, and VIP & family protection across Australia and Southeast Asia.
• Transport & Logistics VIP transport services with security drivers and luxury VIP transport for safe and secure travel of executives, VIPs, and families.
• Remote Medicine Medical support delivered by registered frontline practising medics, including expedition doctors, nurses and paramedics, austere and remote medicine, travel medical support, remote site medics, event medics and first aid, and medical repatriation on commercial aircraft.
• Risk Management Comprehensive risk management services including crisis management, risk consulting, and security audits and assessments performed by experienced security professionals.
• Infrastructure Security Infrastructure protection services including workplace security, technical surveillance countermeasures (TSCM), and covert investigations.
• Training Security and safety training courses, including close protection training, security driver courses, and medical/first aid instruction delivered by paramedics, ex-tactical, and military personnel.
• Remote Site Medical Services Remote site medics, mine site medics, and rescue medics providing medical support at challenging locations including Antarctica, Raja Ampat, Indonesia, Fiji, Papua New Guinea, Philippines, and Australian mine sites.
• Event Medics & First Aid Event medical services for sports, racing, adventure events, festivals, and concerts providing doctors, paramedics, and first aiders.
• Medical Repatriation Commercial medical escorts accompanying seated patients on commercial aircraft, including travel companions for individuals with disabilities, physical impairments, or anxiety about flying.

Quantifiable outcome

• Served clients including international energy/mining companies, former U.S. Secret Service, world champion athletes, and Hollywood A-list actors
• +1 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered minor.

• ASIS InternationalminorOthersMembership affiliation with ASIS International, a global organization of security professionals. This membership provides access to industry standards, networking, and professional development resources.
• Protective Security CouncilminorOthersAuthor and member of the Protective Security Council. The Managing Director Troy Claydon contributes to security industry standards and best practices through this affiliation.
• Chain Reaction Corporate Bike EventsminorChannel Partner/ Reseller/ DistributorProvides medical support services for Chain Reaction corporate cycling events in Australia and New Zealand, including event first aid and medical personnel.
• Central Queensland UniversityminorOthersClinical Manager Cindy Carle works as an Academic Lecturer at CQU while maintaining frontline paramedic duties. Academic partnership supporting education in security and medical fields.

Scale indicators3 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• International SOS: Global leader in integrated medical and travel security services for corporate clients, government, and high-net-worth travelers. Closely comparable to Panoptic's integrated security-plus-registered-paramedic model, though at significantly larger scale.
• Olive Group: International security and risk management firm with strong APAC and Middle East operations serving energy, mining, and government clients. Comparable in remote-site and high-risk environment services.
• Drum Cussac: UK-headquartered security and risk management firm with strong APAC presence serving corporate, energy, and HNWI clients. Highly comparable in service mix, geography, and consultative client profile.
• AEGIS (GardaWorld Intellium): Risk and security consultancy specializing in political risk, security advice, and protective services for corporate clients in emerging markets. Comparable in integrated risk-consulting and protective offerings.
• Pilgrims Group: UK-based security firm specializing in protective services, hostile environment training, and embedded security personnel. Comparable in talent-driven delivery model and corporate/government client base.
• Crisis24 (GardaWorld): Integrated risk management, security, and medical services provider serving corporate and private clients globally. Comparable in bundled security-medical service model and APAC presence.
• S-RM: Security and intelligence consultancy providing executive protection, cyber, and resilience services to corporate and private clients. Comparable in consultative model and HNWI/corporate client base.

Broad incumbents

• Control Risks: Global risk consultancy offering executive protection, intelligence, and crisis management to multinationals. Comparable in service categories but operates at far larger scale and broader geographic scope than Panoptic.
• Allied Universal: Largest global security services firm (formed from G4S and Allied Universal merger). Provides manned guarding, protective services, and risk consulting across multiple continents. Comparable in core protective services but at vastly larger scale and broader portfolio.
• GardaWorld: Global security services firm with cash solutions, physical security, and integrated risk services including executive protection via its Crisis24 subsidiary. Comparable in core protective services but at massive scale relative to Panoptic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PanopticSolutions
• LinkedInlinkedin.com/company/panoptic-solutions
• Instagraminstagram.com/panoptic_solutions
• Xx.com/Panoptic01

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Panoptic Solutions