What Jean Tweed Centre does

The Jean Tweed Centre is a registered not-for-profit charitable organization founded in 1983 and headquartered in Etobicoke, Toronto, that delivers a women-centered continuum of care for substance use, problem gambling, and co-occurring mental health concerns. The organization operates seven locations across Ontario, employs 51-100 staff, and maintains 253 supportive and transitional housing beds. Its service portfolio spans intensive three-week Day and Residential Programs (Cumberland House), Individual Counselling (3-6 months), Trauma Services (Building Resilience and Seeking Safety), parenting and child programs (Mom and Kids Too, Pathways to Healthy Families, an on-site licensed Child Development Centre), justice programs (JAM, Release from Custody), Problem Gambling Support, Continuing Care (up to two years), and the Internet-Based Treatment Program (IOP) which extends virtual care into 70 Ontario communities including rural and First Nations populations. Telemedicine services staffed by Nurse Practitioners provide remote healthcare access.

All core programs are provided free of charge to clients, with a nominal $33 contribution required for the Residential Program. Revenue is sourced primarily from provincial government grants (Ontario Health, Ministry of Health, Ministry of Children Community and Social Services, the City of Toronto), the federal Substance Use and Addictions Program (SUAP), individual and major-gift donations, monthly and legacy giving, signature event fundraising (Hope Gala, Purple Door Campaign), and gifts-in-kind. The organization served over 3,000 women and families in 2024-2025, impacting more than 15,000 lives, with documented program outcomes including a 91% improvement rate, 94% recommendation rate, and 75% completion rate for the IOP. Distribution is delivered through direct in-person service, telemedicine, the virtual IOP, and a dense partner referral network spanning YWCA Toronto, Fred Victor, Elizabeth Fry, Massey Centre, Sistering, Barbra Schlifer Clinic, Mainstay Housing, HLMS, and the Mid-West Toronto Ontario Health Team. The Hope & Recovery Toolkit, funded by the Government of Ontario and launched in 2026, extends the Centre's institutional knowledge into a downloadable resource for service providers addressing gender-based violence and substance use.

Name

Jean Tweed Centre

Legal name

The Jean Tweed Centre

Website

https://jeantweed.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

The Jean Tweed Centre is a not-for-profit charitable organization that delivers a women-centered continuum of care for substance use, gambling, and mental health concerns across seven Ontario locations, serving 3,000+ women and families annually through trauma-informed treatment, supportive housing, and virtual programs.

Ownership category

akta.pro rank

Product category

Women's Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Substance use treatment
• Problem gambling support
• Trauma-informed counselling
• Supportive housing services
• Women's mental health

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: Primary funding from provincial government sources including Ontario Health, Ontario Ministry of Children, Community and Social Services, and Ontario Ministry of Health. Additional support from the City of Toronto.
2. Donations and Gifts: Individual donations including one-time, monthly, annual giving, and major gifts ($5,000+). Monthly giving program with recurring contributions. Legacy giving through estate planning.
3. Event Fundraising: Revenue from signature events like the annual Hope Gala, third-party events, corporate partnerships, and sponsorships.
4. Gifts in Kind: Acceptance of new and gently used items including arts and crafts supplies, children's books, gift cards, non-perishable food, diapers, transit tickets, and feminine hygiene products.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

The Jean Tweed Centre delivers women-centered treatment, counselling, and supportive services for substance use, problem gambling, and co-occurring mental health concerns. Programs include intensive three-week residential and day programs, individual counselling, trauma-specific groups, supportive housing, parenting/child development services, and justice system programs. All services are provided free of charge to women across Ontario through seven physical locations and virtual delivery channels.

Product overview

The Jean Tweed Centre is a not-for-profit community-based organization offering a comprehensive portfolio of women-centred treatment and support services for substance use, gambling, and mental health concerns. The organization operates as a single integrated service platform with multiple interconnected programs rather than a distinct software product. Core services include intensive Day and Residential Programs (3-week structured treatment), Individual Counselling (3-6 months), Trauma Services (Building Resilience and Seeking Safety groups), and specialized programs for mothers and children (Mom and Kids Too, Pathways to Healthy Families, Child Development Centre). The organization provides supportive housing options (Addictions Supportive Housing, Elm Centre, Palmerston House), justice-related programs (JAM, Release from Custody), problem gambling support, and Continuing Care (up to 2 years post-treatment). Additional services include intake/assessment, free virtual weekly support groups, telemedicine, and the recently launched Internet-Based Treatment Program (IOP) for virtual access. The Hope & Recovery Toolkit serves as a downloadable resource for service providers. The organization serves women across seven Ontario locations with trauma-informed, women-centred approaches.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Program An intensive three-week program for women who live locally, helping them learn about the impacts of substance use and/or gambling on their lives, relationships, and health while building life skills and healthy habits through group participation and individual counselling.
• Residential Program (Cumberland House) An intensive three-week live-in program for women who live outside the GTA, offering the same supports as the Day Program plus safe and supportive accommodation at the Cumberland House residence in south Etobicoke for a $33 contribution toward transportation and basic supplies.
• Individual Counselling A flexible weekly counselling program spanning three to six months for women unable to participate in a 3-week structured program, offering one-on-one support with a dedicated counsellor and participation in weekly groups.
• Trauma Services Specialized trauma support groups including the 4-week Building Resilience group and the 20-week Seeking Safety program, designed specifically for women working through substance use and/or gambling concerns after traumatic experiences.
• Mom and Kids Too Program A seven-week program for pregnant or parenting women with children 6 years or younger, offering a safe environment to strengthen effective parenting skills and build healthy bonds with children while addressing substance use concerns.
• Pathways to Healthy Families Program A holistic, culturally-responsive program providing assessment, support, individual/family/group counselling, service coordination, case management and outreach to pregnant and/or parenting women with children age 6 or younger, offered Mon-Fri 9 a.m. to 5 p.m. for up to 18 months.
• Child Development Centre A licensed therapeutic child development centre offering onsite child care, parenting workshops, parenting consultations, attachment intervention, and resources for children of mothers participating in Jean Tweed programs.
• Addictions Supportive Housing Affordable, permanent housing across the Toronto area for women who are homeless or unstably housed with substance use concerns, offering dedicated case management support around substance use and related concerns.
• Elm Centre Supportive Housing Up to 30 self-contained units at the YWCA Elm residential building reserved for Jean Tweed Centre clients, with onsite case management support from Jean Tweed and housing services from YWCA.
• Palmerston House Shared supportive housing for one year for women and mothers of infants up to 18 months old dealing with substance use challenges, requiring a goal of substance abstinence and independent living.
• Justice, Addiction & Mental Health (JAM) Program Program serving women with both mental health and substance use concerns currently involved with the criminal justice system, connecting them to community resources and supporting goal development.
• Release from Custody Program Support program for women in jail focusing on individual strengths and goals, providing access to support and resources upon release to help with community reintegration. Available at Vanier Centre for Women and within the community.
• Problem Gambling Support Comprehensive gambling support including a weekly gambling support group, a 3-week day program, a 3-week live-in program, individual counselling, and continuing care specifically designed for women with gambling concerns.
• Continuing Care Post-program support offering up to two years of group counselling (twice weekly), individual counselling (up to 12 sessions), and ongoing peer support to help women maintain and build on recovery changes.
• Friends and Family Support Group Weekly support group for friends and family members of women working through substance use and/or gambling concerns, exploring topics like understanding impacts, self-care, communication, and boundary-setting.
• Intake and Assessment Services Initial phone screening (10 minutes) followed by in-person or virtual assessment (1.5 hours) using Staged Screening and Assessment (SS&A), with optional Ontario GAIN Q3 assessment to determine the appropriate program.
• Internet-Based Treatment Program (IOP) A virtual intensive three-week treatment program providing immediate, evidence-based care for women across Ontario, including rural and First Nations communities, breaking down barriers such as childcare, financial constraints, and geographical limitations.
• Free Virtual Weekly Support Group Free weekly virtual group for women seeking help with substance use and/or gambling concerns, providing immediate access to support with no waiting list or appointment required.
• Telemedicine Services Remote healthcare services enabling women to access a Nurse Practitioner for essential health care through virtual appointments, breaking down barriers for women unable to attend in person.
• Community Intensive Treatment Program Structured, day-based support for substance use and gambling concerns offered in a hybrid format with both virtual and in-person options.

Quantifiable outcome

• 3,000+ women and families served annually, impacting 15,000+ lives
• +6 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• Ontario HealthcoreStrategic or Co-development PartnerProvincial government health agency providing core operational funding for addiction and mental health services.
• Ontario Ministry of Children, Community and Social ServicescoreStrategic or Co-development PartnerProvincial ministry providing funding for child and family services, parenting programs, and related support services.
• Ontario Ministry of HealthcoreStrategic or Co-development PartnerProvincial ministry providing health funding and regulatory oversight for healthcare services.
• City of TorontocoreStrategic or Co-development PartnerMunicipal government providing local funding and support for community health services.
• YWCA TorontocoreStrategic or Co-development PartnerPartnership for Elm Avenue Housing providing up to 30 self-contained units for Jean Tweed clients, with YWCA providing housing units and community programs.
• HLMSmajorStrategic or Co-development PartnerHousing partner for Addictions Supportive Housing and Bathurst Street supportive housing locations.
• Mid-West Toronto Ontario Health TeamcoreStrategic or Co-development PartnerMembership in the OHT network for coordinated health service delivery across the mid-west Toronto region.
• Mainstay HousingmajorStrategic or Co-development PartnerHousing partner providing supportive housing options for women with addiction and mental health concerns.
• Reaching Out to Women (ROW)majorStrategic or Co-development PartnerTrauma-informed outreach collaboration including Fred Victor, Elizabeth Fry Toronto, Sistering, Barbra Schlifer Clinic, and YWCA Toronto for women with mental health and substance use issues in downtown Toronto.
• Pathways to Healthy Families PartnersmajorStrategic or Co-development PartnerOutreach services collaboration with Rosalie Hall, Robertson House, Massey Centre for Women, Native Child and Family Services of Toronto, The Honourable William G. Davis Centre for Families, and Central West Narcotics Strategy.
• Kits for A CauseminorGTM or Marketing PartnerPartnership enabling team-building kit packing events for supporters to prepare in-kind supplies for clients.
• Addictions & Mental Health Ontario (AMHO)coreStrategic or Co-development PartnerAMHO represents nearly 200 addiction and mental health organizations. The Jean Tweed Centre works with AMHO to strengthen community-based mental health and addiction services and received Addictions Recovery Fund support.

Scale indicators21 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Elizabeth Fry Toronto: Elizabeth Fry Toronto is a community organization supporting women and gender-diverse people involved in the criminal justice system. It is comparable as a Toronto women-focused social services peer, and the two organizations partner through the Justice, Addiction & Mental Health (JAM) program and the Reaching Out to Women (ROW) coalition.
• Fred Victor Centre: Fred Victor is a Toronto social services organization providing housing, health, and employment services to people experiencing homelessness and poverty. It is comparable as a Toronto community-based peer offering integrated housing and health services, and is a partner in the Reaching Out to Women (ROW) trauma-informed outreach coalition.
• Bellwood Health Services: Bellwood Health Services is a Toronto-area addiction and mental health treatment provider offering residential, day, and outpatient programs. It is directly comparable in service mix (residential + outpatient substance use and behavioral health), and both compete for Ontario Health-funded referrals in the same catchment area.
• Renascent: Renascent is a Toronto-based non-profit addiction treatment provider offering residential and outpatient programs, with a longstanding focus on evidence-based recovery. It is directly comparable to Jean Tweed Centre as a community-based Ontario addiction treatment provider, though it serves a broader (mixed-gender) population.
• YWCA Toronto: YWCA Toronto is a women-focused community services organization with housing, employment, and gender-based violence programming. It is directly comparable to Jean Tweed Centre in serving women facing systemic barriers; the two organizations co-locate at Elm Avenue Housing (up to 30 units reserved for Jean Tweed Centre clients), making them operational peers as well as partners.
• Barbra Schlifer Clinic: The Barbra Schlifer Clinic provides counselling, legal, and interpretation services to women survivors of violence. It is comparable as a Toronto women-focused service peer addressing trauma, gender-based violence, and intersecting issues, and is a ROW coalition partner alongside Jean Tweed Centre.

Broad incumbents

• Homewood Health Centre: Homewood Health is one of Canada's largest mental health and addiction treatment providers, operating residential facilities, outpatient services, and an EAP. It is comparable as a broader incumbent offering overlapping capabilities across the substance use and mental health continuum that Jean Tweed Centre serves, though at much larger scale and across multiple provinces.
• Centre for Addiction and Mental Health (CAMH): CAMH is Canada's largest mental health and addiction teaching hospital, providing inpatient, outpatient, and community-based services. It is comparable as the dominant broad incumbent in Ontario behavioral health; Jean Tweed Centre operates in a specialized women-focused niche within the same system.

Others

• Addictions and Mental Health Ontario (AMHO): AMHO is the provincial association representing nearly 200 addiction and mental health organizations in Ontario. It is comparable as the sector ecosystem body in which Jean Tweed Centre is an active member, providing Addictions Recovery Fund support and policy advocacy relevant to the company's funding environment.

Regional players

• Alpha House Society: Alpha House is a Calgary-based non-profit providing addiction recovery housing, outreach, and treatment services. It is comparable as a community-based addiction services peer with an integrated housing-plus-treatment model similar to Jean Tweed Centre, but operating in Western Canada rather than Ontario.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/jeantweedcentre
• Facebookfacebook.com/213119005385114
• LinkedInlinkedin.com/company/the-jean-tweed-centre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jean Tweed Centre