TimesTravel

What TimesTravel does

TimesTravel (legally Times Travel LTD) is a privately held UK travel agency founded in 1985, headquartered in Croydon, London with a secondary office in Reading, Berkshire. The company sells flights, hotel reservations, package holidays, cruise packages, rail travel, and specialised Umrah pilgrimage packages to UK-resident consumers, operating a self-serve website (timestravel.com), a call centre, and a B2B agent payment portal used by 60+ independent sub-agencies. Its core technology stack is a WordPress-based booking platform integrated with airline and hotel inventory across 150+ airlines and thousands of hotels, with multi-currency card processing for Visa, Mastercard, Amex, Maestro, and Solo. The business is differentiated from larger OTAs by long-standing niche positioning on UK diaspora and Muslim pilgrimage corridors (Pakistan, India, Saudi Arabia, UAE) and by holding ATOL licence 74904 plus IATA accreditation.

Revenue is generated entirely on a transaction-fee basis: airline and hotel commissions, package margins, a per-person booking fee of up to £30, and a 1.5% card payment surcharge capped at £30 per booking. Ancillary streams include travel insurance commissions, car hire, visa processing, and ancillary excursions bundled into packages. Umrah packages are tier-priced from £530 (3-star, 7 nights) to £1,430 (5-star, 14 nights Ramadan), and flight-only routes are advertised from as low as £83 (Istanbul) to £647 (Melbourne). The company operates as principal on merchant hotels and as agent on retail hotels, and serves three identifiable segments: long-tail individual leisure travellers, Muslim pilgrims performing Umrah/Hajj, and B2B sub-agents using its payment infrastructure.

The company is founder-owned with no disclosed external funding rounds, no acquisitions, no leadership changes, and no public revenue figures. It has roughly 50 employees, has operated continuously for 39 years, and relies on ATOL protection, IATA accreditation, and a 39-year brand history as its primary competitive anchors rather than proprietary technology or AI capabilities.

Name

TimesTravel

Legal name

Times Travel LTD

Website

https://timestravel.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

TimesTravel is a UK-based private travel agency founded in 1985 that sells flights, hotels, package holidays, Umrah pilgrimages, cruises, and rail travel to UK consumers and a network of 60+ sub-agents via a WordPress booking site and call centre.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Agencies (561510), Tour Operators (561520)

SIC

Transportation Services (4700)

akta.pro primary industry

Luxury & Premium Leisure Travel Agencies (THAKABAC)

akta.pro secondary industry

Price Tracking, Alerts & Deal Discovery (Fare Prediction/Watchlists) (THALAEAJ)

Keywords

• Online travel agency
• Flight booking services
• Package holidays
• Umrah pilgrimage packages
• Cruise packages

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Flight Bookings: Commission and transaction fees from booking flights across 150+ airlines. Booking fee of up to £30 per person depending on booking channel (website vs call center). Additional 1.5% card payment charge up to £30 per booking.
2. Package Holidays: Revenue from bundled flight and hotel packages, including Umrah packages ranging from £530 to £1430 per person. Act as principal for merchant hotels and agent for retail hotels.
3. Hotel Bookings: Commission from hotel reservations across thousands of luxury hotels and resorts. Additional local charges may apply paid directly to hotels.
4. Ancillary Services: Car hire services, cruise packages, excursions, travel insurance, and visa processing services.
5. Travel Insurance: Commission from travel insurance products offered to customers, with single, multi-trip and annual cover options.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

TimesTravel is a UK-based online travel agency that sells flight tickets across 150+ airlines, package holidays combining flights and hotels, cruise packages, rail travel tickets, and specialized Umrah pilgrimage packages to Saudi Arabia. The company also operates an e-payment portal used by a network of independent travel agents and sub-agents who process customer bookings through TimesTravel's infrastructure.

Product overview

TimesTravel operates as a travel agency platform offering a comprehensive suite of travel services centered around flight bookings to over 150 airlines, package holidays, rail travel, cruise packages, and specialized Umrah pilgrimage packages. The core offering is the Flights Booking platform, complemented by Holiday Packages, Rail Travel, Cruise Packages, and a dedicated Umrah Packages vertical available in 3-star, 4-star, and 5-star tiers with seasonal variants (October, December, Ramadan). Additional services include an E-Payment portal for processing bookings. The company serves customers primarily from the UK with destinations spanning Pakistan, Far East, Middle East, India, Australia/New Zealand, USA, Africa, Europe, and Asia.

Differentiator

Problem solved

Functional benefit

Products and services

• Flights Booking

Quantifiable outcome

• Best Price Guarantee available within 48 hours of booking with like-for-like comparison
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Civil Aviation Authority (UK)coreOthersTimesTravel holds ATOL (Air Travel Organiser's License) number 74904 from the Civil Aviation Authority, providing financial protection for customers who book package holidays and flights. In the event of TimesTravel's insolvency, the CAA ensures customers are not stranded abroad and arranges refunds for advance bookings.
• IATA (International Air Transport Association)coreChannel Partner/ Reseller/ DistributorTimesTravel is accredited by IATA and operates as a bonded travel agent. All flight bookings on the website are subject to IATA terms and conditions. IATA accreditation enables TimesTravel to access airline reservation systems and offer competitive fares.
• Airline Partners (150+)coreChannel Partner/ Reseller/ DistributorPartnerships with over 150 airlines including Etihad Airways, Gulf Air, Turkish Airlines, British Airways, Delta, Emirates, Lufthansa, Pakistan International Airlines, Saudi Arabian Airlines, United Airlines, Virgin Atlantic, Air France, KLM, Singapore Airlines, Qatar Airways, and many more. These partnerships enable TimesTravel to offer competitive flight prices and comprehensive route coverage.

Scale indicators4 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• Trailfinders: UK-based independent travel agency offering flights, hotels, and tailor-made holidays with similar multi-channel (website + call center) GTM. Both are privately-held UK travel agencies targeting similar mid-market leisure and family travelers.
• AlHidaayah Travel: UK-based Umrah and Hajj specialist offering comparable tiered packages to Muslim pilgrims. Directly competes with TimesTravel's Umrah vertical, sharing the same UK-based pilgrim customer base and Saudi Arabia destinations.
• HolidayGems: UK-based online travel agency offering discounted holiday packages and flights. Targets similar price-sensitive UK leisure travelers with a comparable web-led booking model.
• Hasan Travel: UK-based Umrah and Hajj travel specialist with established agent network. Directly competes with TimesTravel's Umrah segment for UK Muslim pilgrims, often offering similar tiered packages from UK departure cities.
• Skyscanner: UK-based flight metasearch platform comparing airline prices globally. TimesTravel's 150+ airline price comparison feature directly competes with Skyscanner's core value proposition, though TimesTravel adds booking and agent services.

Regional players

• British Airways Holidays: Airline-affiliated UK package holiday provider offering ATOL-protected flight+hotel bundles. Competes with TimesTravel's package holidays vertical with the advantage of being a direct airline subsidiary.
• Emirates Holidays: Airline-affiliated tour operator offering Middle East-routed packages to global destinations. Particularly relevant for TimesTravel's strong UK-Middle East corridor business, with similar premium package positioning.

Broad incumbents

• TUI UK: Largest UK package holiday operator with ATOL protection and broad destination coverage. TUI is a vertically integrated incumbent offering flights, hotels, cruises, and package holidays to mass-market UK consumers, significantly larger than TimesTravel.
• Expedia: Global OTA with UK presence offering flights, hotels, packages, and car hire. Competes with TimesTravel across all core product categories, leveraging scale advantages in inventory and marketing.
• Booking.com: Global OTA dominant in UK with extensive hotel, flight, and package inventory. Represents the scale-driven competition that threatens traditional UK travel agencies with its technology and marketing investment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/times_travel
• Facebookfacebook.com/theTimesTravel
• LinkedInlinkedin.com/company/times-travel
• Instagraminstagram.com/times__travel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TimesTravel