Metropolitan Inter Faith Association

Name

Metropolitan Inter Faith Association

Legal name

Metropolitan Inter-Faith Association

Website

https://mifa.org

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422), Community Food Services (62421)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Senior nutrition services
• Homelessness prevention services
• Community social services
• Meals on wheels
• Housing stability assistance

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Grants and Funding: Primary funding from federal, state, and local government sources including the Older Americans Act (Meals on Wheels), U.S. Department of Housing and Urban Development (housing programs), Tennessee Department of Disability and Aging, Aging Commission of the Mid-South, City of Memphis, and Shelby County.
2. Individual and Corporate Donations: Public support from individual donors, corporations, foundations, and congregations. Donations can be made online through the website.
3. Event Sponsorships and Table Sales: Revenue from signature events like Our City, Our Story. Table purchases for 10 guests cost $1,250. Sponsorships begin at $2,500 with various benefit levels including Hope Sponsors, Stability Sponsors, and Independence Sponsors.
4. Planned Giving (MIFA Tomorrow): Planned giving program allowing donors to include MIFA in their estate planning.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

MIFA is a nonprofit social service agency that provides high-impact programs to vulnerable seniors and families in crisis across the Memphis metropolitan area. Core offerings include home-delivered and congregate meals for seniors aged 60+, rent/mortgage assistance and rapid rehousing for families facing homelessness, long-term care facility advocacy, and companion calling services. Services are provided free of charge to eligible beneficiaries and funded primarily through government grants, private donations, and fundraising events.

Product overview

MIFA (Metropolitan Inter-Faith Association) is a nonprofit organization serving Memphis and surrounding counties that offers a portfolio of interconnected social service programs centered on two primary populations: vulnerable seniors and families in crisis. The core programs include MIFA Meals on Wheels (delivering over 500,000 meals annually to homebound seniors), MIFA Housing Stability Programs (rent/mortgage assistance, family shelter, rapid rehousing, and homeless hotline), and the Long-Term Care Ombudsman program (advocacy for nursing home residents). Additional programs include MIPhone Buddy (friendly caller program), MIPaws Pet Food Program, and Interfaith community engagement initiatives. MIFA also hosts signature fundraising events including Our City, Our Story and the No-Go Gala. The organization operates primarily in Shelby, Fayette, Tipton, and Lauderdale counties in Tennessee, serving over 30,000 people annually through a combination of federal grants, state funding, and private donations.

Differentiator

Problem solved

Functional benefit

Brands

• MIFA Meals on Wheels: Program providing nutritious meals and wellness checks for homebound seniors and meals at community sites for mobile older adults. Serves Shelby, Fayette, Tipton, and Lauderdale counties.
• MIFA Housing Stability Programs
• MIPhone Buddy
• MIPaws Pet Food Program
• MIFA Long-Term Care Ombudsman

Products and services

• MIFA Meals on Wheels Nutritious home-delivered meals and wellness checks for adults aged 60+ who are nutritionally at-risk, frail, homebound, or disabled, plus congregate meals at community sites for mobile older adults; serves Shelby, Fayette, Tipton, and Lauderdale counties and delivers over 500,000 meals annually to more than 3,000 seniors.
• MIFA Housing Stability Programs Suite of programs preventing and addressing family homelessness, including rent and mortgage assistance, family shelter placement, rapid rehousing, and the city's Homeless Hotline; helps vulnerable families avoid eviction, secure temporary shelter, and obtain permanent stable housing in Memphis and Shelby County.
• MIFA Long-Term Care Ombudsman Advocacy program for residents of long-term care facilities, including nursing homes, assisted-living facilities, and residential care homes; staff and trained volunteer ombudsmen investigate complaints, monitor care quality, and protect residents' rights across 74 facilities and 6,400 beds in the four-county service area.
• MIPhone Buddy Friendly caller program connecting homebound Meals on Wheels clients with volunteers through regular phone calls; reduces isolation, provides wellness checks, and offers social connection for seniors who are homebound or isolated, using MonAmi software with masked phone numbers, call history tracking, and survey feedback collection.
• MIPaws Pet Food Program Program delivering pet food to companion animals of seniors served by MIFA Meals on Wheels, helping pet owners maintain their pets and the benefits of animal companionship.
• MIFA Congregate Meal Sites Weekday lunches served daily at 22 congregate meal sites across Shelby, Fayette, Tipton, and Lauderdale counties for mobile seniors aged 60+ or those under 60 with disabilities.
• Long-Term Care Resources Online resource directory managed by MIFA providing guidance on nursing homes, long-term care facilities, residents' rights, advance care planning, and elderly and disabled adult abuse for seniors and their families.
• MIFA Rent and Mortgage Assistance Emergency financial assistance for Shelby County residents who have lost income or experienced a recent crisis; helps households pay past-due rent or mortgage to prevent eviction and homelessness, with online applications accepted 7:30 to 11:30 a.m. Monday through Friday.
• MIFA Family Shelter Placement Program helping homeless families with minor children secure temporary shelter when homelessness cannot be avoided through mediation; connects families with community shelter options or provides limited hotel stays when funding permits, with applications accepted 8 a.m. to noon Monday through Friday.
• MIFA Rapid Rehousing Program assisting literally homeless families with children to quickly obtain permanent stable housing; includes housing search support, deposit and first month's rent coverage, and up to 24 months of rental assistance.
• MIFA Homeless Hotline City's centralized hotline operated by MIFA 7 a.m. to 7 p.m. daily (except holidays), connecting families with minor children to shelter and other resources in Memphis and Shelby County.
• Interfaith Programs MIFA's interfaith outreach promotes cooperation and service among people from all spiritual paths, including community meals, interfaith volunteer projects, and advocacy that bring together volunteers from different faiths to serve clients together.

Quantifiable outcome

• 30,000+ people served annually
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Aging Commission of the Mid-SouthcoreStrategic or Co-development PartnerPrimary local partner for senior services. Screens applicants for home-delivered meals and provides grant funding to MIFA for Meals on Wheels and Long-Term Care Ombudsman programs. Serves Fayette, Lauderdale, Shelby, and Tipton Counties.
• Community Alliance for the HomelesscoreStrategic or Co-development PartnerManages the Coordinated Entry System for Memphis/Shelby County homelessness services. MIFA refers families to CAFTH for eligibility determination and receives program placements for Rapid Rehousing.
• Aging Commission of the Mid-South (Additional)coreStrategic or Co-development PartnerDesignated Area Agency on Aging and Disability (AAAD) for West Tennessee counties. Coordinates comprehensive services for aging adults.
• WDIAminorGTM or Marketing PartnerLocal radio station that featured MIFA's Housing Stability Programs Vice President Mary Hamlett on The Bev Johnson Show to discuss services for families in crisis.
• WMC-TV (Action News 5)minorGTM or Marketing PartnerLocal TV station that featured MIFA Meals on Wheels staff on 'A Better Memphis' program to discuss program expansion in West Tennessee.
• WREG News Channel 3minorGTM or Marketing PartnerLocal CBS affiliate that featured MIFA Meals on Wheels Senior Director of Operations on Live at 9 program to discuss program return to area counties.
• Community Foundation of Greater MemphisminorOthersBoard member Dorcas Young Griffin serves on this foundation's board. Major philanthropic organization in Memphis.
• Children's Foundation of MemphisminorOthersBoard member Dorcas Young Griffin serves on this foundation's board focused on children's welfare.
• Think TennesseeminorOthersBoard member Dorcas Young Griffin serves on this organization's board. Policy-focused organization.
• Volunteers in Service to America (VISTA)coreStrategic or Co-development PartnerFederal program that awarded MIFA a VISTA contract in 1974. The tireless and imaginative vision of early VISTA volunteers led to the establishment of Meals on Wheels and other core programs.
• LINC (Library Information Center)minorStrategic or Co-development PartnerManaged by Memphis Public Library. Comprehensive database of human services organizations, government agencies, and volunteer groups accessible by dialing 2-1-1. Used as referral resource by MIFA.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• AARP Foundation: National senior-services nonprofit addressing food insecurity, housing, and isolation among older adults. Operates programs directly analogous to MIFA's Meals on Wheels, MIPhone Buddy, and housing stability initiatives but at national scale.
• National Council on Aging (NCOA): National nonprofit advocating for older Americans and administering senior service programs at scale. Operates broadly in the same elder-services space and influences the federal funding streams MIFA depends on.
• Meals on Wheels America: National umbrella organization that awarded MIFA its Magnet Accreditation in 2012. Sets program standards, channels federal Older Americans Act funding to affiliates, and represents the broader Meals on Wheels network of which MIFA is a leading regional affiliate.

Regional players

• Memphis Shelby County Homeless Consortium: Regional coalition that awarded MIFA the 2014 Beacon Award for excellence in homeless services. Coordinates Continuum of Care planning in the same Memphis metro area where MIFA's housing stability programs operate.

Direct peers

• Community Alliance for the Homeless (Memphis/Shelby County): Manages the Memphis/Shelby County Coordinated Entry System and Continuum of Care homelessness services. MIFA refers families to CAFTH for shelter placement, making it both a peer and a coordination partner in the same family homelessness space.
• Habitat for Humanity of Greater Memphis: Memphis-based nonprofit addressing housing instability and homelessness through shelter, housing development, and family support. Comparable in mission, donor base, and target population for housing stability programs.
• Mid-South Food Bank: Regional food distribution nonprofit serving the same Memphis-area counties with comparable nutrition programs for vulnerable populations including seniors. Direct peer in food security programming and federal/state nutrition funding.
• Catholic Charities of West Tennessee: Faith-based nonprofit social services agency operating in Memphis and West Tennessee with comparable programs in family housing, emergency assistance, and senior support. Directly competes for the same donor pool, volunteer base, and government contracts.
• Aging Commission of the Mid-South (ACMS): Designated Area Agency on Aging for West Tennessee that screens and refers MIFA's senior clients and provides grant funding. Operates overlapping senior services and is MIFA's primary upstream funder/partner.
• Salvation Army Memphis (Memphis Area Command): Memphis-based social services nonprofit providing emergency housing, utility assistance, and family support. Competes with MIFA for HUD-funded rapid rehousing contracts and corporate donations in the same service area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/MIFAMemphis
• Facebookfacebook.com/MIFAMemphis
• LinkedInlinkedin.com/company/mifamemphis
• Instagraminstagram.com/mifamemphis
• Xx.com/MIFAMemphis

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metropolitan Inter Faith Association