ALTE OLDENBURGER Krankenversicherung AG

What ALTE OLDENBURGER Krankenversicherung AG does

ALTE OLDENBURGER Krankenversicherung AG is a German private health insurer headquartered in Vechta, founded in 1927 and operating as part of the VGH Versicherungen group. The company provides full private health insurance (Krankheitskostenvollversicherung) to employees, civil servants with Beihilfe supplementation, self-employed individuals, and students, alongside a broad portfolio of supplementary products covering dental, hospital, hospital daily allowance, sick pay, and long-term care. Premium income for the AG entity reached EUR 310.0 million in 2025 (+8.1% year-on-year), with the broader insurance group insuring more than 318,800 persons and managing EUR 3.6 billion in capital investments.

The company's distribution combines a national broker network supported by dedicated Maklerbetreuer, direct-to-consumer online channels with tariff calculators and full online application for selected products (travel, dental), and co-branded GKV cooperation products distributed through AOK Niedersachsen and AOK Bremen/Bremerhaven. Underlying the operations is a self-developed core policy administration system, VERSIS, built on Software AG's Natural programming language and Adabas database, augmented by proprietary domain-specific languages (Manager-DSL, Formel-DSL) and a Java/JBoss/Quarkus microservices layer. A digital service ecosystem wraps the policy: the Meine AO app for policy management, the AO eHealth app with electronic patient record (ePA) integration, AO Messenger for secure communications, and third-party integrations with TeleClinic (video consultations), BetterDoc (specialist search and second opinions), and Thieme TeleCare (psychological support). The company has held the Assekurata A++ (excellent) rating for 25 consecutive years through 2025, the only German private health insurer to achieve this consistency.

Name

ALTE OLDENBURGER Krankenversicherung AG

Legal name

ALTE OLDENBURGER Krankenversicherung AG

Website

https://alte-oldenburger.de

Company type

Private

Founded year

1927

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Private Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Accident & Health Insurance (6321)

akta.pro primary industry

Individual Supplemental Health (Hospital Indemnity, Critical Illness, Accident) (FSAIAEAD)

akta.pro secondary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• Private health insurance
• Supplementary health insurance
• Nursing care insurance
• Travel health insurance
• Insurance broker distribution

Headquarters

HQ city

Vechta

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Private Health Insurance Premiums: Recurring premium payments from private full-coverage health insurance (Krankheitskostenvollversicherung) for individuals including employees, civil servants, self-employed, and students. Premiums are calculated based on individual risk factors and tariff selection.
2. Supplementary Insurance Premiums: Recurring premiums for supplementary insurance products including dental, hospital, hospital daily allowance, sick pay, and nursing care supplementary insurance. Also includes travel health insurance (both individual and family plans) and international health insurance.
3. GKV Cooperation Products: Supplementary insurance products distributed through GKV (statutory health insurance) partners AOK Niedersachsen and AOK Bremen/Bremerhaven under co-branded products (AOK-Privat product line).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ALTE OLDENBURGER Krankenversicherung AG is a private health insurance company offering Krankheitskostenvollversicherung (private full-coverage health insurance) for employees, civil servants, self-employed, students, and Beamtenanwärter, plus an extensive range of supplementary insurance products (dental, hospital, Krankenhaustagegeld, Krankentagegeld, Optionstarif/Beihilfe, Pflegezusatz/Pflege-Bahr) and international travel health insurance. These insurance products are supported by a digital health service ecosystem including the Meine AO and AO eHealth mobile apps (with electronic patient record integration), AO Messenger secure messaging, TeleClinic online doctor visits, BetterDoc specialist search and second opinion, Thieme TeleCare psychological support, and a 24/7 health hotline.

Product overview

ALTE OLDENBURGER is a private health insurance provider offering a comprehensive portfolio centered on private health insurance (PKV) and supplementary insurance products, supported by a suite of digital services and mobile applications. The core offering is the Private Krankenversicherung (PKV) for employees, civil servants, self-employed, and students, which can be supplemented with add-on modules including dental insurance, hospital daily allowances, sickness daily allowances, and long-term care supplementary insurance. International and travel health insurance extends the product range for customers abroad. The digital ecosystem includes the 'Meine AO' app for policy management and document submission, the 'AO eHealth' app integrating electronic patient records (ePA) and e-prescriptions, the 'AO Messenger' for secure communications, and online services via TeleClinic for video doctor consultations, BetterDoc for specialist searches and second opinions, and Thieme TeleCare for psychological support. GKV cooperation products are offered through AOK partnerships including AOK-Privat co-branded supplementary insurance lines. Property insurance is provided through the AO NOW sub-brand.

Differentiator

Problem solved

Functional benefit

Brands

• AO NOW: Property insurance products (liability, household, pet liability, accident, bicycle insurance) offered in cooperation with ALTE OLDENBURGER
• AO eHealth
• Meine AO
• AO Messenger
• AOK-Privat

Products and services

• Private Krankenversicherung (PKV) full coverage Full private health insurance providing comprehensive medical coverage for employees, self-employed, freelancers, civil servants (Beamte) and civil servant candidates (Beamtenanwärter), available as standard complete coverage or as Beihilfe complementary coverage.
• Zusatzversicherung Zahn (dental supplementary insurance) Supplementary dental insurance covering dental treatments and prosthetics with tariffs ZE 80 (dental prosthetics) and ZB 90 (dental treatments); can be calculated online and purchased directly.
• Zusatzversicherung Krankenhaus (hospital supplementary insurance) Supplementary hospital insurance providing additional coverage for inpatient care beyond the basic policy.
• Krankenhaustagegeld (hospital daily allowance insurance) Hospital daily allowance insurance providing fixed daily payments during hospital stays to cover additional costs.
• Krankentagegeld (sickness daily allowance insurance) Sickness daily allowance insurance providing income protection during illness-related inability to work.
• Optionstarif Beihilfeversicherung Option tariff for Beihilfe policyholders providing flexible supplementary coverage options for civil servants.
• Pflegezusatzversicherung (long-term care supplementary insurance, incl. Pflege-Bahr) Supplementary long-term care insurance providing additional protection beyond statutory long-term care insurance, including the state-subsidized Pflege-Bahr option.
• Auslandsreisekrankenversicherung (travel health insurance) International travel health insurance covering vacation and business trips; available as individual (AK-E), family (AK-F) and youth programs (ARK-S) including au-pair, work-and-travel; online purchase available.
• Internationale Krankenversicherung (international health insurance) International health insurance for extended stays abroad providing comprehensive coverage outside Germany.
• Online-Arztbesuch mit TeleClinic Digital health service enabling video consultations with licensed German doctors via smartphone through the Meine AO app; doctors can issue prescriptions fulfilled at partner pharmacies or delivered to home.
• Spezialistensuche und Zweitmeinung mit BetterDoc Medical concierge service providing specialist search and second medical opinions; free for full health insurance and Beihilfe insured customers via BetterDoc partnership (94% recommendation rate among 10,000+ patients annually).
• 24h-Gesundheitstelefon Round-the-clock health information hotline providing doctor and hospital referrals, rehabilitation information, medication information, second medical opinions and travel health advice.
• Psychologische Betreuung mit Thieme TeleCare Psychological support program providing personal care services for mental health issues (depression, burnout) and support during or after cancer treatment, free for full health insurance and Beihilfe insured customers.
• App 'Meine AO' Mobile application for insured customers providing policy management, document submission via photo capture, access to TeleClinic online doctor visits and health services; available for iOS and Android.
• App 'AO eHealth' (with ePA integration) Mobile application integrating electronic patient record (ePA) functionality for secure digital storage of health data such as medical letters, reports and medication lists; also supports e-prescription management.
• AO Messenger Secure messaging service for encrypted communication between insured customers and the company, accessible via the Meine AO app.
• AOK-Privat Kooperationsprodukte (AOK Niedersachsen / AOK Bremen-Bremerhaven) Co-branded supplementary insurance products distributed in partnership with AOK Niedersachsen and AOK Bremen/Bremerhaven: AOK-Privat Kids (children), AOK-Privat ambulant basis+dental, AOK-Privat ambulant plus, AOK-Privat ZahnPro, AOK-Privat tagegeld, AOK-Privat ausland and nursing supplementary products.
• AO NOW Sachversicherungen (property insurance sub-brand) Property insurance sub-brand offering liability insurance, household contents insurance, dog liability insurance, accident insurance and bicycle insurance through cross-selling partnerships.

Quantifiable outcome

• 97% of workforce rate ALTE OLDENBURGER as a very good employer
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• BetterDoccoreTechnology or IntegrationPartnership for specialist search and second medical opinion services. BetterDoc is the market leader in Germany for finding suitable specialists based on experience and outcomes. Over 94% recommendation rate from 10,000+ satisfied patients annually. Service is free for ALTE OLDENBURGER policyholders with full or Beihilfe coverage. Access via toll-free number 0800 444 6 999 or www.betterdoc.org/alte-oldenburger.
• TeleClinic GmbHcoreTechnology or IntegrationTeleClinic provides online doctor consultations via video call with licensed German physicians. ALTE OLDENBURGER reimburses costs for policyholders with full or Beihilfe coverage in accordance with tariff terms. Doctors decide whether digital consultation is medically appropriate or if in-person visit is required. Service accessible through 'Meine AO' app and TeleClinic app.
• Thieme TeleCarecoreTechnology or IntegrationPsychological support program for mental health issues (depression, burnout) and cancer patient support. Free service for ALTE OLDENBURGER policyholders with full or Beihilfe coverage.
• AOK NiedersachsencoreChannel Partner/ Reseller/ DistributorGKV cooperation for distribution of co-branded supplementary insurance products under the 'AOK-Privat' brand. Includes AOK-Privat Kids, AOK-Privat ambulant, AOK-Privat ZahnPro, AOK-Privat tagegeld, nursing supplementary, and travel insurance products.
• AOK Bremen/BremerhavencoreChannel Partner/ Reseller/ DistributorGKV cooperation for distribution of co-branded supplementary insurance products under the 'AOK-Privat' brand in Bremen/Bremerhaven region.
• AO NOW (Sachversicherungen)minorChannel Partner/ Reseller/ DistributorAO NOW is a separate brand under ALTE OLDENBURGER for property insurance products (liability, home contents, pet liability, accident, bicycle insurance). Linked from ALTE OLDENBURGER website for cross-selling opportunities.
• PHWT (Private Hochschule Witten/Herdecke)minorOthersUniversity partnership for dual study programs. Supports employees pursuing higher education while working at ALTE OLDENBURGER.
• NordakademieminorOthersUniversity partnership for dual study programs in business informatics and applied computer science.
• IBS (Fachhochschule für管理学院)minorOthersUniversity partnership for dual study programs, particularly in the Oldenburg region.
• EGYM WellpassminorOthersEmployee health and fitness partnership providing access to EGYM Wellpass fitness facilities and wellness programs for ALTE OLDENBURGER employees.
• VGH Versicherungen (VGH Verbund)coreStrategic or Co-development PartnerParent company/group. ALTE OLDENBURGER operates under the VGH insurance group umbrella. Compliance function is centrally operated by VGH Versicherungen. ALTE OLDENBURGER Krankenversicherungsgruppe includes ALTE OLDENBURGER Krankenversicherung AG, Provinzial Krankenversicherung Hannover AG, and ALTE OLDENBURGER Beteiligungsgesellschaft AG.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Barmenia Krankenversicherung: Direct competitor offering full private health insurance and supplementary products in Germany, with strong broker distribution network comparable to ALTE OLDENBURGER's.
• Debeka Krankenversicherung: Germany's largest private health insurer, especially strong among civil servants. Direct comparator to ALTE OLDENBURGER in the PKV segment with similar product focus on Beamte and Angestellte.
• Hallesche Krankenversicherung: Mid-sized German PKV insurer offering full private health insurance and supplementary products. Comparable business model and target segments including civil servants and self-employed.
• SIGNAL IDUNA Krankenversicherung: Multi-line German insurer with full PKV and supplementary health insurance products. Similar cooperative/mutual heritage and broker-driven distribution model.
• Gothaer Krankenversicherung: Mid-sized German PKV with similar full-coverage and supplementary positioning, broker-led distribution, and longstanding presence in the Beihilfe/Beamte segment.
• Universa Krankenversicherung: Mutual-style German PKV comparable in size and product mix, with focus on private full coverage and supplementary insurance distributed through brokers.
• Provinzial Krankenversicherung Hannover AG: Wholly-owned subsidiary within the same ALTE OLDENBURGER insurance group, offering direct comparable PKV products with its own regional focus in Lower Saxony.

Broad incumbents

• Allianz Private Krankenversicherung: Global insurance giant's German PKV arm with diversified distribution and significant brand recognition. Competes on full coverage and supplementary across all customer segments.
• AXA Krankenversicherung: Major German PKV insurer with full private coverage and supplementary products. Part of global AXA Group with multi-channel distribution including broker networks.
• DKV Deutsche Krankenversicherung (ERGO Group): Largest German PKV by premium volume, part of Munich Re/ERGO. Broader portfolio including travel and international health; competes in same customer segments with greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ALTE OLDENBURGER Krankenversicherung AG