thieme telecare

What thieme telecare does

Thieme TeleCare GmbH is a Stuttgart-based B2B digital health company that delivers hybrid and purely digital telemedical care programs to statutory and private health insurers (GKV/PKV), pharmaceutical companies, and employers in Germany. Founded in 2000 as AnyCare GmbH and rebranded in 2018 following integration into the Thieme Gruppe, the company runs a portfolio covering more than 22 indications across respiratory, cardiovascular, metabolic, chronic pain, mental health, and prevention/family segments, currently caring for over 75,000 actively enrolled patients and more than 1.5 million cumulatively since inception. Its core technology is the Thieme TeleCoach App — a smartphone-based digital health companion built in collaboration with Patient Journey App (Interactive Studios) — featuring the AI-driven virtual guide 'Georg', Bluetooth-enabled telemonitoring, PROMs/PREMs data capture, medication reminders, and an AMTS-Check medication-safety module powered by Dosing GmbH's AiDKlinik software.

The business model is exclusively B2B and contract-based. Revenue is generated through per-program or per-participant fees for Disease Management Programs (DMP under §137f SGB V), hybrid care programs (§140a SGB V), Patient Support Programs (PSPs) for pharmaceutical clients, Employee Assistance Programs (EAPs) for corporate buyers, and supporting services such as health hotlines, appointment scheduling, and online seminars. Sales are conducted consultatively through dedicated account teams targeting insurance associations (e.g., framework agreements with BKK-Landesverband Süd in 2023 and BKK-Landesverband NORDWEST in 2024), individual Krankenkassen, pharma brand teams, and employer HR/BGM buyers. The company's content and clinical credibility are anchored by its parent — the Thieme Gruppe (Georg Thieme Verlag, founded 1886) — which provides exclusive access to peer-reviewed medical publishing and databases. Operational compliance is maintained via CE certification, GDPR/DSGVO adherence, and BVA-compliant DMP implementation through partner spectrumK; clinical delivery is performed by medically, psychologically, and pedagogically trained coaches operating from the company's Medizinische ServiceCenter.

Name

thieme telecare

Legal name

Thieme TeleCare GmbH

Website

https://anycare.de

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Thieme TeleCare is a German B2B telemedical care provider delivering hybrid and digital health coaching, Disease Management Programs, Patient Support Programs for pharma, and EAPs to statutory/private health insurers, pharma companies, and employers across 22+ indications.

Ownership category

akta.pro rank

Product category

Telemedicine and Digital Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Telemedicine health coaching
• Chronic disease management
• Digital health programs
• Patient support programs
• Employee assistance programs

Headquarters

HQ city

Stuttgart

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. B2B Program Fees — Health Insurance Contracts: Thieme TeleCare generates revenue by contracting with statutory (GKV) and private (PKV) health insurers to deliver structured care programs. Fees are negotiated per program/contract and cover hybrid telemedical care, disease management programs, digital health programs, and health helplines — typically structured as per-participant or capitated arrangements under selektivverträge (§140a, §137f SGB V).
2. B2B Program Fees — Pharma Companies: Revenue from pharma companies for Patient Support Programs (PSPs) that accompany patients through therapy, improve adherence, and generate Real-World Data. Programs are co-designed with the pharma client and delivered as hybrid or digital solutions, priced per program or per patient enrolled.
3. B2B Program Fees — Corporate BGM/EAP: Employers purchase Employee Assistance Programs (EAPs) and corporate wellness services, paying per-employee-per-month or per-program fees for telephone coaching, digital mental health support, and online seminars covering stress, mindfulness, and breathing exercises.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Thieme TeleCare delivers hybrid telemedical care programs combining a proprietary digital health app (Thieme TeleCoach) with telephone-based human health coaching, telemonitoring, and structured care pathways for 14+ chronic and prevention indications. The company contracts with statutory and private health insurers (GKV/PKV), pharmaceutical companies, and employers to deliver Disease Management Programs, Patient Support Programs, and Employee Assistance Programs under German social law (§137f, §140a SGB V).

Product overview

Thieme TeleCare is a telemedical healthcare provider offering a platform-based portfolio of hybrid and digital care solutions. The core offering centers on the Thieme TeleCoach App, a smartphone-based digital health companion providing personalized health paths for chronic diseases and prevention. Supporting this core are modular programs including: Patient Support Programs (PSP) for pharmaceutical companies, Hybrid Care Programs combining telephone coaching with digital support, Digital Care Programs (purely app-based), Disease Management Programs (DMP) under German insurance law, Health Hotlines, Employee Assistance Programs (EAP), AMTS-Check medication safety service, Telemonitoring with Bluetooth devices, Telephone Coaching, and Online Seminars. The platform serves health insurers, pharmaceutical companies, and employers across 14+ indications including respiratory, cardiovascular, metabolic, chronic pain, and mental health conditions.

Differentiator

Problem solved

Functional benefit

Brands

• Thieme TeleCoach App: Digital health companion app with individual health paths for more than 20 topic areas, supporting patients with chronic diseases and prevention.
• Patientensupport-Programme (PSP)
• Employee Assistance Program (EAP)
• AnyCare
• Thieme Coach

Products and services

• Thieme TeleCoach App Smartphone-based digital health companion providing personalized health paths for chronic diseases and prevention across more than 20 topic areas. Includes vital data tracking, multimedia educational content, medication reminders, PROMs/PREMs collection, and connectivity to health coaches. Supports both purely digital and hybrid (coach + app) delivery models.
• Patient Support Programs (PSP) Structured patient support programs for pharmaceutical companies designed to improve therapy adherence, increase patient persistence, and generate real-world data through behavioral coaching and digital tools. Co-designed with pharma brand teams and medical affairs departments, tied to specific medications or therapy areas.
• Hybrid Care Programs (Hybride Versorgungsprogramme) Hybrid telemedical care programs combining telephone coaching with digital app support, covering 15+ chronic diseases and prevention areas under §140a SGB V. Structured programs delivered to insured members of health insurers.
• Digital Care Programs (Digitale Versorgungsprogramme) Purely digital care programs delivered through the Thieme TeleCoach App for 13+ chronic diseases and 9 prevention fields, scalable for large patient groups without telephone coaching involvement.
• Disease Management Programs (DMP) Structured treatment programs for chronically ill patients according to §137f SGB V, covering diabetes, coronary heart disease, breast cancer, asthma, and COPD with BVA-compliant implementation, delivered nationwide through partnerships like BKK MediService.
• Health Hotline (Gesundheitstelefon) Medical hotline providing answers to medical and psychological questions, physician search, appointment service, and preventive health information. Staffed by experienced healthcare professionals covering prevention, vaccinations, nutrition, and travel medicine.
• Employee Assistance Program (EAP) Low-threshold telephone support program for employees in challenging life situations, including stress hotlines, telephone coaching, digital mental health support via Thieme TeleCoach App, and online seminars on stress, mindfulness, and breathing exercises. Purchased by employers on PEPM or per-program basis.
• AMTS-Check (Medication Safety Service) Medication safety check service reviewing drug interactions and optimizing medication therapy for patients taking five or more medications, provided in partnership with Dosing GmbH using the AiDKlinik drug interaction software.
• Telemonitoring Service Remote monitoring of vital signs including blood pressure, weight, blood glucose, and activity data using Bluetooth-enabled medical devices (blood pressure monitors, scales, blood glucose meters, pulse oximeters, activity sensors) automatically transmitted to health coaches for proactive intervention.
• Telephone Coaching (Telefoncoaching) Telephone coaching service providing education, support, and motivation for lifestyle changes through qualified health coaches, including approximately 5-6 scheduled calls over 3 months. Coaches are trained in motivational interviewing, MCII, SPIN, and HAPA methodologies.

Quantifiable outcome

• Over 75,000 patients currently enrolled; over 1.5 million patients cumulatively cared for since 2000
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered flagship / core, core and minor.

• SIGNAL IDUNA Krankenversicherung a. G.flagship / coreStrategic or Co-development Partner · 1 January 2025New cooperation announced in 2025 to jointly improve care for people with coronary heart disease (KHK). SIGNAL IDUNA insured persons with diagnosed KHK receive a 12-month telephone coaching program ('Herz-Begleiter') delivered by Thieme TeleCare's health coaches, supplemented by the Thieme TeleCoach App. The program includes health information, medication reminders, and motivational health challenges.
• ZF BKKcoreStrategic or Co-development Partner · 1 January 2025New service offering launched in 2025 for ZF BKK insured members. Thieme TeleCare provides two services: (1) Arztterminservice — physician appointment scheduling service; (2) Medizinhotline — medical hotline staffed by experienced healthcare professionals for questions on prevention, vaccinations, nutrition, and travel medicine.
• BKK-Landesverband NORDWESTflagship / coreStrategic or Co-development Partner · 1 January 2024Framework agreement (Rahmenvertrag) signed in 2024 under §140a SGB V for 'Besondere Versorgung' (special care) covering telemedical COPD care via the 'BKK TeleCoach COPD' program. Delivered through BKK LV NordWEST member Krankenkassen.
• BKK-Landesverband Südflagship / coreStrategic or Co-development Partner · 1 January 2023Framework agreement signed in 2023 under §140a SGB V for telemedical headache care via the 'BKK TeleCoach Kopfschmerz' program, delivered to BKK LV Süd member insurers.
• Charité – Universitätsmedizin BerlinminorStrategic or Co-development Partner · 1 January 2019Consortium partner in the G-BA Innovationsfonds project 'connectCF' (2019), supporting cystic fibrosis patients. Thieme TeleCare contributes its telehealth expertise under Charité's leadership as consortium lead.
• Patient Journey App / Interactive StudioscoreTechnology or IntegrationThieme TeleCoach App was co-developed with Patient Journey App (Interactive Studios), a Netherlands-based company specializing in digital patient-centered care solutions. Patient Journey App has been deployed in 100+ hospitals/clinics and has 400,000+ downloads. The partnership provides the technical platform foundation for Thieme TeleCare's digital coaching products.
• Dosing GmbHcoreTechnology or IntegrationPartnership for AMTS-Check (medication safety) within Thieme TeleCare health programs. Dosing GmbH (Heidelberg) provides its AiDKlinik drug interaction software, originally developed at University Hospital Heidelberg (2003), to check medication interactions, polypharmacy risks, and provide optimization recommendations for patients on 5+ medications.
• spectrumKcoreChannel Partner/ Reseller/ DistributorPartnership for Disease Management Programs. spectrumK acts as an intermediary ensuring BVA-compliant program implementation and regulatory alignment between Thieme TeleCare and the Federal Insurance Office (BVA).
• FPZ (Forum für Prävention und Gesundheit)minorOthersPartnership within the Thieme Group network for back health programs ('Deutschland den Rücken stärken'). FPZ is a specialized partner for prevention-oriented physical health content and programs.
• Deutscher HebammenverbandminorStrategic or Co-development PartnerPartnership for the ProMama pregnancy program (launched 2012), developed with support from the German Midwives Association to provide structured telephone coaching and support for pregnant women and families.
• Thieme Gruppe (Georg Thieme Verlag)flagship / coreOthersThieme TeleCare is a wholly-owned subsidiary of the Thieme Gruppe, which has operated since 1886 as a leading medical publishing house. The parent company provides Thieme TeleCare with exclusive access to peer-reviewed medical content, database resources, and a network of medical and scientific experts — the foundational content layer for all Thieme TeleCare programs.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• TeleClinic: TeleClinic is a leading German telemedicine platform offering on-demand video consultations and digital health services to patients via partnerships with statutory health insurers. It is the closest German direct competitor to Thieme TeleCare's hybrid telehealth/coaching model, though TeleClinic focuses more on acute teleconsultations. Acquired by Docplanner Group in 2020.
• Medgate: Medgate is Switzerland's largest telemedicine provider, operating a 24/7 medical call center staffed by physicians and supported by digital tools, with health insurer partnerships across Switzerland. It is highly comparable to Thieme TeleCare in its hybrid model of nurse/physician triage plus digital coaching for chronic and acute conditions.
• Selfapy: Selfapy is a Berlin-based digital health company offering structured online coaching programs for mental health conditions (depression, burnout, anxiety) with DiGA reimbursement in Germany. It overlaps directly with Thieme TeleCare's mental health coaching line and shares the German payer-integrated digital health go-to-market.
• Zava: Zava is a European digital health platform offering online doctor consultations, prescriptions, and chronic condition management across Germany, UK, France, and Ireland. It competes with Thieme TeleCare for health insurer and direct-pay chronic care revenue in adjacent European geographies.
• m.Doc: m.Doc is a Cologne-based digital health company offering a patient portal and digital care solutions for hospitals, insurers, and corporates in Germany. It overlaps with Thieme TeleCare in providing digital health platforms for chronic care and prevention, though m.Doc focuses more on hospital-integrated solutions.

Broad incumbents

• Doctolib: Doctolib is Europe's leading healthcare appointment and teleconsultation platform, operating across Germany, France, Italy, and the Netherlands with millions of monthly users. It is a broad incumbent that increasingly overlaps with Thieme TeleCare's telehealth coaching via its teleconsultation and chronic care features, but its primary scale is in appointment booking.
• CompuGroup Medical: CompuGroup Medical is one of Europe's largest e-health companies, providing physician practice software, hospital information systems, and telemedical infrastructure across Germany and internationally. It serves as a broad incumbent in the German digital health ecosystem where Thieme TeleCare operates, though its focus is physician-facing software rather than patient-facing coaching.

Regional players

• KRY (Livi): KRY (now Livi in some markets) is a major European digital healthcare provider offering video GP consultations and chronic care across Sweden, UK, France, Norway, and Germany. While primarily Nordic-rooted, its German operations overlap with Thieme TeleCare's hybrid digital health coaching for chronic conditions.

Others

• Patient Journey App: Patient Journey App (Interactive Studios) is a Dutch digital health platform that co-developed the Thieme TeleCoach App with Thieme TeleCare. While not a competitor, it is an ecosystem enabler providing the underlying patient engagement technology that Thieme TeleCare has built its chronic care coaching programs on.
• Ottobock / Bupa Digital Health (analog): Ottobock is a German medtech/healthcare company with adjacent digital care initiatives for chronic patient populations. Included as an adjacent German healthcare player whose chronic care/patient support initiatives could intersect with Thieme TeleCare's payer and pharma PSP partnerships, though it operates in different primary verticals (orthotics/prosthetics).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCyBa9J5lvxV8zho4KugtT-g
• LinkedInlinkedin.com/company/anycare.de

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about thieme telecare