Glynn General

What Glynn General does

Glynn General Companies, LP is a privately held extended service warranty administrator focused exclusively on the heavy equipment industry. Founded in 1984 by Jock Cockroft and headquartered in St. Simons Island, Georgia, the company designs, underwrites-support, and administers extended warranty programs — covering new and used heavy construction, agricultural, forestry, and paving equipment — for a network of 200+ heavy equipment dealers and OEMs, including JCB, FECON, Takeuchi, Bergmann, LeeBoy, Hydrema, and Arnold Machinery (representing Hitachi). Coverage spans terms from 6 months/500 hours to 5 years/7,500 hours (and up to 10,000 hours on request), with options for full machine, power train, hydraulics, component, generator, and screen/crusher coverage, plus Loss Damage Waiver coverage for rental equipment providers.

Name

Glynn General

Legal name

Glynn General Companies, LP

Website

https://glynngeneral.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Glynn General Companies, LP is a privately held administrator of extended service contracts and Loss Damage Waiver coverage for heavy equipment, serving 200+ dealers and manufacturers globally since 1984.

Ownership category

akta.pro rank

Product category

Heavy Equipment Extended Warranty Administration

akta.pro primary industry

OEM/Captive Warranty & Service Contract Programs (FSAJALAE)

akta.pro secondary industries

Dealer-Sold & F&I Administered Service Contracts (Dealer Obligors) (FSAJALAD), Equipment Breakdown / Boiler & Machinery Insurance (FSAJACAI)

Keywords

• Extended service contracts
• Heavy equipment warranty
• Loss damage waiver
• Equipment protection programs
• Warranty administration

Headquarters

HQ city

Saint Simons Island

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Extended Service Contract Premiums: Glynn General charges premiums for extended warranty coverage on heavy equipment. Coverage terms range from 3 months/500 hours to 60 months/10,000 hours. Premiums are influenced by equipment type, age, coverage level, and term length.
2. Loss Damage Waiver Coverage: LDW coverage for rental equipment providers, providing protection against accidental damage, fire, theft, vandalism, and natural disasters. Standard deductibles of $1,000 and $2,500 apply depending on the program.
3. Claims Administration Fees: The company administers claims processing for covered equipment. Reimbursements are made at list price for parts and list price labor rates. TT&M (Travel, Towing, and Mileage) consideration up to $1,000 per claim.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Glynn General Companies, LP administers extended service contracts (extended warranties) and Loss Damage Waiver coverage for heavy equipment such as bulldozers, excavators, loaders, cranes, generators, and screen/crusher units. Coverage is sold through a network of 200+ heavy equipment dealers and manufacturers globally, with terms ranging from 6 months/500 hours to 5 years/7,500 hours, and includes 24/7 online account access for quoting, enrollment, invoicing, and claims processing.

Product overview

Glynn General Companies LP offers a comprehensive suite of heavy equipment extended warranty and protection services. The core offering consists of Extended Service Contracts (extended warranties) that provide coverage beyond the manufacturer's warranty for heavy construction, agricultural, forestry, and paving equipment. The company offers three main protection programs: New Equipment Protection (covering Full Machine, Power Train + Hydraulics, Power Train Only, Component, Generator, and Screen + Crusher coverage with terms from 2-5 years), Used Equipment Protection (with $0 deductible options and terms up to 3 years/4,000 hours), and Rental Equipment Protection (covering accidental damage, fire, theft, vandalism, and natural disasters). Additionally, Loss Damage Waiver (LDW) Coverage provides insurance for rental equipment underwritten by Great American Insurance Group and Nationwide. All programs include 24/7 online account access through their warranty portal for quote requests, policy enrollment, and claims processing.

Differentiator

Problem solved

Functional benefit

Products and services

• New Equipment Protection Extended warranty coverage for new heavy equipment, including Full Machine, Power Train + Hydraulics, Power Train Only, Component Coverage, Generator Coverage, and Screen + Crusher Coverage with terms from 2 years/2,000 hours to 5 years/7,500 hours (10,000-hour terms available upon request). Sold through heavy equipment dealers and manufacturers.
• Used Equipment Protection Extended warranty coverage for used heavy equipment, offering Full Machine coverage up to 2 years with optional $0 deductible and $250 maximum travel time/mileage per claim, with terms from 6 months/500 hours to 3 years/4,000 hours. Sold through heavy equipment dealers.
• Rental Equipment Protection Coverage for rental heavy equipment including Accidental Damage, Fire, Theft, Vandalism, Wind/Flood/Hail/Submersion, and Tornado, with standard deductibles of $1,000 and $2,500 depending on program chosen. Designed for rental equipment providers.
• Loss Damage Waiver (LDW) Coverage Insurance protection for damage or loss to heavy equipment during rental periods, covering accidental damage, fire, theft, vandalism, and natural disasters. Underwritten by Great American Insurance Group and Nationwide, with standard deductibles of $1,000 or $2,500 depending on the program.
• Customized Warranty Programs Tailor-made extended service coverage programs created to meet specific customer needs based on equipment type and coverage requirements for heavy equipment manufacturers and dealers.

Quantifiable outcome

• Average hourly equipment downtime cost is $22,000 per Caterpillar study
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Great American Insurance GroupcoreOthersPrimary underwriter partner for Glynn General's Loss Damage Waiver program for rentals. Great American Insurance Group provides the insurance backing for this emerging sector of innovative insurance solutions helping cover dealers who offer heavy equipment rentals.
• NationwidecoreOthersFortune 100 company with over 90 years of experience offering insurance and financial services. The E/S specialty division handles unique and unusual classes/coverage for all types of risks. Has A+ rating with A.M. Best with $49 Billion in Sales in 2019. Based in Scottsdale, Arizona.
• Associated Equipment Distributors (AED)coreStrategic or Co-development PartnerInternational trade association representing companies involved in distribution, rental and support of equipment used in construction, mining, forestry, power generation, agriculture and industrial applications. Glynn General is a member and regularly attends AED functions to learn about industry best practices and meet with current and prospective clients. Nearly 3 decades of membership.
• JCBminorChannel Partner/ Reseller/ DistributorHeavy equipment manufacturer partner. JCB is one of the world's top manufacturers of construction equipment.
• FECONminorChannel Partner/ Reseller/ DistributorHeavy equipment manufacturer partner. FECON produces equipment for construction, mining, and material handling applications. Kevin McCann, VP of Product Support, provides testimonial recommending Glynn General.
• TakeuchiminorChannel Partner/ Reseller/ DistributorJapanese heavy equipment manufacturer partner specializing in compact construction equipment.
• BergmannminorChannel Partner/ Reseller/ DistributorGerman manufacturer of construction and mining equipment, particularly known for dumpers and loaders.
• LeeBoyminorChannel Partner/ Reseller/ DistributorHeavy equipment manufacturer specializing in asphalt paving equipment.
• HydremaminorChannel Partner/ Reseller/ DistributorDanish manufacturer of construction equipment including dumpers and road reclaimers.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Others

• EquipmentWatch: Provider of equipment data, valuations, and lifecycle cost intelligence for heavy equipment. Cited in Glynn General's own materials as the source of the $12,000 average repair cost statistic. Operates as an adjacent data and analytics provider serving the same dealer and OEM ecosystem.
• Great American Insurance Group: Glynn General's primary underwriting partner for Loss Damage Waiver coverage on rental equipment. As the capacity provider behind Glynn General's LDW product, Great American is both a partner and an adjacent player in heavy equipment insurance with capacity to compete or partner depending on program economics.
• Sandhills Global: Publisher of heavy equipment marketplace platforms (TractorHouse, MachineryTrader, AuctionTime) and related data services. Indirectly comparable as an ecosystem participant in the heavy equipment value chain that connects dealers, OEMs, and buyers with adjacent services including warranty and financing.

Broad incumbents

• CNH Industrial Capital: Captive financial services provider for CNH Industrial brands (Case IH, New Holland, CASE Construction). Offers extended warranty and protection products through the CNH dealer network, directly comparable to Glynn General's dealer-administered service contracts for heavy and agricultural equipment.
• John Deere Financial: Captive finance and protection arm of John Deere, offering extended warranty and equipment protection plans through Deere dealer network for construction, agricultural, and forestry equipment. Competes for OEM-driven warranty programs in the same heavy equipment verticals Glynn General serves.
• Caterpillar Financial Services Corporation: Captive financial services and insurance arm of Caterpillar, the largest heavy equipment OEM. Offers extended service coverage, equipment protection plans, and financing directly through Caterpillar dealers, competing for the same OEM-driven warranty demand that Glynn General serves for non-Cat manufacturers.
• Volvo Financial Services: Captive finance and insurance arm of Volvo Group, providing extended coverage and financing solutions for Volvo Construction Equipment dealers and customers. Competes in the OEM-driven heavy equipment protection market that Glynn General serves.
• Komatsu Financial Solutions: Captive finance division of Komatsu, a leading construction and mining equipment OEM. Provides equipment financing and protection plans through Komatsu's dealer network, representing a direct OEM captive competitor for warranty administration on Komatsu and partner-brand equipment.
• Terex Financial Services: Captive financial services arm of Terex Corporation, offering financing and extended protection programs for Terex's portfolio of construction and materials handling equipment. Comparable OEM-driven warranty model targeting the same dealer and end-customer segments.
• Doosan Bobcat Financial Solutions: Captive finance and protection provider for Doosan Bobcat's compact equipment dealer network. Offers extended warranty and equipment protection plans comparable to Glynn General's new and used equipment protection programs in the compact construction segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/glynngeneral
• LinkedInlinkedin.com/company/glynn-general-corp

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glynn General