What 365 Mechanix does

365 Mechanix is a Microsoft Solutions Partner founded in 2019 by Bruce Sithole, headquartered in Sydney with additional offices in Melbourne and Adelaide, operating across Australia and New Zealand. The firm specialises in implementing and extending the Microsoft business-application stack - Dynamics 365, Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio), Azure, and Microsoft Copilot - with a primary focus on financial-services clients including banks, lenders, brokers, credit providers, and industry associations such as Unloan, Kiwibank, Flexicommercial, Stoneink, and AFIA. Beyond professional services, the company has productised three proprietary offerings on the Microsoft Cloud: 365 Collect (collections and debt recovery automation), 365 Finsight (data-backed loan decisioning), and 365 Broker (brokerage platform with automated onboarding and credit decisioning).

The revenue model combines three streams: time-and-materials or fixed-fee professional services for implementation and consultancy, recurring annual managed support contracts across three tiers (Pulse, Momentum, Catalyst), and licensing of the proprietary 365 Collect / 365 Finsight / 365 Broker products. GTM is enterprise field sales targeting financial services, supported by a Microsoft co-sell channel and an event-led demand engine (App in a Day, Copilot Studio in a Day, FSI Agentic Strategic Innovation Day). The company documents measurable client outcomes - up to 340% efficiency gains, up to 84% delinquency reduction, 7-day credit decisions versus a 3-week industry benchmark, and over $2 billion in settlements within Unloan's first year - and has accumulated recognitions including Microsoft MVP 2023, Microsoft Solutions Partner for Business Applications, AFIA Empowering Innovation 2024, and Finnies 2024.

Structurally, 365 Mechanix is privately held with no disclosed institutional capital, no parent entity, and no subsidiaries. Headcount sits in the 11-50 band. The competitive position rests on three pillars: deep Microsoft-platform credentials and certifications, vertical specialisation in ANZ financial services with embedded referenceable customers, and proprietary productised IP that converts services engagements into recurring licensing revenue.

Name

365 Mechanix

Legal name

365 Mechanix Pty Ltd

Website

https://365mechanix.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

365 Mechanix is a Microsoft Solutions Partner that implements Dynamics 365, Power Platform, and AI/Copilot solutions for financial-services clients across Australia and New Zealand, with proprietary products 365 Collect, 365 Finsight, and 365 Broker.

Ownership category

akta.pro rank

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Implementation & Consultancy: Custom implementation and consultancy services for Microsoft Dynamics 365, Power Platform, and AI solutions. The company provides discovery, project delivery in agile sprints, and continuous improvement services.
2. Managed Support Services: Ongoing support services with three tiers (Pulse, Momentum, Catalyst) providing proactive platform management, strategic guidance, functional expertise, and training. These are recurring subscription-style support contracts.
3. Product Licensing: Licensing of proprietary solutions including 365 Collect, 365 Finsight, and 365 Broker built on Microsoft technology.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

365 Mechanix is a Microsoft Solutions Partner that implements, customizes, and supports Microsoft Dynamics 365, Power Platform, Copilot, and Azure-based solutions primarily for financial services enterprises across Australia and New Zealand. The company offers proprietary products—365 Collect (collections automation), 365 Finsight (loan decisioning), and 365 Broker (brokerage platform)—alongside professional services for implementation, AI/Copilot enablement, contact center modernization, and tiered managed support subscriptions (Pulse, Momentum, Catalyst).

Product overview

365 Mechanix is a Microsoft Solutions Partner specialising in Dynamics 365 and Power Platform implementation and custom solutions. The company offers a portfolio of proprietary products built on the Microsoft ecosystem: 365 Collect (accounts receivables and collections automation), 365 Finsight (loan decisioning), and 365 Broker (brokerage services platform). These are complemented by professional services including AI and Copilot Solutions, Contact Centre Solutions, Power Platform Services, Dynamics 365 Services, Salesforce to Microsoft Migration Services, and Managed Support Services. All offerings are built on Microsoft technologies including Dynamics 365, Power Platform, Azure, and Microsoft Copilot.

Differentiator

Problem solved

Functional benefit

Brands

• 365 Collect: A Microsoft-powered solution that simplifies, streamlines and automates the collections and debt recovery process for organisations, offering innovative payment arrangements, robust collection strategies, and AI-driven analytics for accounts receivables.
• 365 Finsight
• 365 Broker

Products and services

• 365 Collect A Microsoft-powered collections and debt recovery solution that automates invoicing, payment processing, cash application, and collections, offering innovative payment arrangements, robust collection strategies, and AI-driven analytics for accounts receivables. Built for financial services organizations across Australia and New Zealand.
• 365 Finsight Data-backed loan decisioning solution that enhances loan approval speeds and precision, enabling financial services organizations to make faster, more accurate credit decisions built on the Microsoft ecosystem.
• 365 Broker A brokerage services platform built on Microsoft Cloud that simplifies onboarding, automates transactions, and delivers real-time insights, leveraging Dynamics 365 and Azure API Management to automate client onboarding, credit decisioning, and contract management.
• AI and Copilot Solutions AI and Copilot solutions that integrate seamlessly with Microsoft tools, enhancing automation and boosting productivity. Includes AI-powered assistants for 24/7 customer support, predictive analytics, Copilot integration, and process automation services for enterprise clients.
• Contact Centre Solutions AI-powered contact centre solutions built in the Microsoft ecosystem featuring AI-powered agent assist, virtual agents, smart routing, and omnichannel experience powered by Dynamics 365 Contact Center and Azure Communication Services.
• Power Platform Services Services spanning Power Apps (custom business apps), Copilot Studio (AI-powered customer engagement), Power Pages (modern websites), Power BI (data visualisation), and Power Automate (workflow automation), including custom solutions tailored to unique business challenges.
• Dynamics 365 Services Implementation and support for the Dynamics 365 suite including Customer Insights (marketing), Sales (analytics and predictive insights), Customer Service (AI-driven), Contact Centre (multi-channel), and Business Central (finance, sales, operations), with custom Dynamics 365 solutions also provided.
• Salesforce to Microsoft Migration Services Migration services that ensure smooth transition from Salesforce to Dynamics 365, including discovery and planning, data migration and cleansing, system configuration, integrations, and training and support.
• Managed Support Services Strategic support services encompassing proactive platform management, strategic guidance and roadmapping, functional and technical expertise, and training and enablement, available in three subscription tiers: Pulse (essential support), Momentum (mid-tier for reducing inefficiencies), and Catalyst (enterprise-level with advanced governance and ongoing strategic roadmaps).

Quantifiable outcome

• Clients increased efficiency by up to 340%
• +4 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or Integration365 Mechanix is a Microsoft Solutions Partner with deep expertise in Dynamics 365, Power Platform, Copilot, and Azure. The partnership involves implementation, integration, and support services for Microsoft technology solutions. Microsoft provides the technology platform while 365 Mechanix delivers specialized financial services solutions built on top.

Scale indicators6 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft ecosystem services including Dynamics 365 and Power Platform. Directly comparable as a large-scale Microsoft partner serving enterprise clients with overlapping Dynamics, Power Platform, and Copilot capabilities.
• KPMG Australia: Big Four advisory firm in Australia with a Microsoft Dynamics 365 and technology consulting practice serving financial services clients. Comparable in targeting ANZ financial services enterprises for Microsoft-based transformation work, alongside broader advisory services.
• Accenture Australia: ANZ operations of Accenture with a significant Microsoft business applications and cloud practice. Comparable in serving large enterprise and financial services clients in ANZ with Microsoft technology, though at vastly greater scale.
• DXC Technology: Global IT services firm with a Microsoft business applications practice covering Dynamics 365 and Power Platform implementations for large enterprises. Comparable as a scaled Microsoft partner operating across financial services, though much broader in scope.
• Insight Enterprises: Global solutions integrator with a Microsoft business applications practice spanning Dynamics 365, Power Platform, and Azure services. Comparable as a scaled Microsoft partner offering implementation, managed services, and licensing across enterprise customers.

Direct peers

• JourneyTEAM: US-based Microsoft Gold Partner specialising in Dynamics 365, Power Platform, and AI implementations for mid-market and enterprise clients. Closely comparable as a focused Microsoft solutions partner whose services portfolio and customer profile overlap with 365 Mechanix's.
• Slalom: Consulting firm with a strong Microsoft practice delivering Dynamics 365, Power Platform, and Azure implementations for mid-market and enterprise customers. Comparable in delivery model (specialist Microsoft consultancy), customer focus, and solution breadth.
• PowerObjects (HCLTech): Dedicated Dynamics 365 and Power Platform implementation partner now part of HCLTech, with deep specialisation in the Microsoft business applications stack. Closely comparable as a specialist Microsoft partner whose core offering mirrors 365 Mechanix's services portfolio.

Regional players

• Datacom: Large Australia and New Zealand-based IT services provider with a Microsoft practice covering Dynamics 365, Azure, and Power Platform. Comparable as an ANZ-headquartered competitor pursuing the same regional financial services and enterprise customers.
• Fujitsu Australia: Australia-based arm of Fujitsu delivering Microsoft enterprise solutions including Dynamics 365 and Azure to ANZ customers, including financial services. Comparable as a regional incumbent Microsoft partner competing for similar enterprise mandates.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCpt59AyhH8dMi4fVK6hh7Ww
• LinkedInlinkedin.com/company/365mechanix
• Facebookfacebook.com/365mechanix

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 365 Mechanix