JourneyTeam
JourneyTeam is a U.S.-based Microsoft partner delivering Dynamics 365 ERP/CRM, SharePoint, and Microsoft Viva implementation services to enterprise and mid-market clients, with Mosaic intranet solutions and AI agent development via MCP servers.
- Company typePrivate
- Founded1993
- HeadquartersDraper, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What JourneyTeam does
JourneyTeam is a privately held U.S. technology firm founded in 1993 and headquartered in Draper, Utah, specializing in the implementation of Microsoft business applications. The company operates as a certified Microsoft partner delivering consulting, configuration, deployment, and training services for Microsoft Dynamics 365 ERP and CRM systems, SharePoint Online, and Microsoft Viva, serving enterprise and mid-market clients across vertical segments including professional services and engineering/consulting firms. Its product portfolio centers on Dynamics 365 implementation services and Mosaic, a proprietary modern intranet solution built on SharePoint Online and Microsoft Viva that has demonstrated outcomes such as a 90%+ reduction in intranet maintenance time for customers like MSA Professional Services.
In May 2025, JourneyTeam adopted Microsoft's Model Context Protocol (MCP) servers to build industry-specific AI agents for Dynamics 365 customers, enabling AI-driven automation across sales, service, supply chain, and finance business functions. The firm generates revenue through two primary streams: professional services revenue from multi-year implementation engagements (custom-scoped, quote-based pricing) and recurring license resale revenue from its certified Microsoft Dynamics partner status. Go-to-market combines direct enterprise field sales with Microsoft's partner ecosystem, leveraging co-marketing, referrals, and earned media — including 2025 recognition by msdynamicsworld as one of the top four Microsoft Dynamics partners in the United States. Distribution is U.S.-domestic, targeting enterprise and mid-market buyers with complex intranet, ERP, and CRM modernization needs.
JourneyTeam firmographics
Firmographics- Name
- JourneyTeam
- Website
- https://journeyteam.com
- Company type
- Private
- Founded year
- 1993
- Headcount range
- 501–1,000 employees
- Short description
- JourneyTeam is a U.S.-based Microsoft partner delivering Dynamics 365 ERP/CRM, SharePoint, and Microsoft Viva implementation services to enterprise and mid-market clients, with Mosaic intranet solutions and AI agent development via MCP servers.
- Ownership category
- akta.pro rank
JourneyTeam industry classification
Industry- Product category
- Enterprise Software Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where JourneyTeam is headquartered
LocationHeadquarters
- HQ city
- Draper
- HQ country
- United States
- HQ region
- North America
Markets served
JourneyTeam business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Implementation Services: Professional services revenue from implementing Microsoft Dynamics 365 ERP and CRM solutions, SharePoint intranets, and Microsoft Viva deployments. Engagements include discovery, configuration, deployment, and training services.
- Microsoft Dynamics Resale: Revenue from reselling Microsoft Dynamics licenses and related Microsoft products as a certified Microsoft partner.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom implementation engagements priced based on scope |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
JourneyTeam product offering
Product offeringCore offering
JourneyTeam is a certified Microsoft partner that sells Microsoft Dynamics 365 ERP and CRM implementation services covering sales, service, finance, and supply chain functions, alongside Mosaic, a modern intranet solution built on SharePoint Online and Microsoft Viva. The company also resells Microsoft Dynamics licenses and builds industry-specific AI agents using Microsoft's Model Context Protocol (MCP) servers for Dynamics 365 business systems.
Product overview
JourneyTeam is a Microsoft Dynamics partner offering implementation and consulting services for Microsoft Dynamics 365 ERP and CRM applications. The company's portfolio includes core implementation services for Dynamics 365 (covering sales, service, finance, and supply chain functions) and Mosaic, a modern intranet solution built on SharePoint Online and Microsoft Viva. JourneyTeam has also adopted MCP (Model Context Protocol) servers to build industry-specific AI agents for customers, enabling AI-driven automation across business systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Microsoft Dynamics 365 Implementation Services Professional implementation and consulting services for Microsoft Dynamics 365 ERP and CRM applications, helping enterprise and mid-market customers deploy, configure, and optimize sales, service, finance, and supply chain business functions. Offered by JourneyTeam as a certified Microsoft partner.
- Mosaic Intranet Solution A modern intranet solution built on SharePoint Online and Microsoft Viva that replaces outdated intranets to improve usability, reduce maintenance time, and enhance internal communication and employee engagement across multiple office locations. Targeted at professional services firms and multi-office enterprises.
Quantifiable outcome
- Reduced intranet maintenance time by over 90%
Companies that use JourneyTeam
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
JourneyTeam technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability2 records
Feature2 records
JourneyTeam partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- MicrosoftcoreJourneyTeam is a certified Microsoft partner participating in Microsoft's partner ecosystem. The company has adopted Microsoft's Model Context Protocol (MCP) servers for Dynamics 365, enabling AI agents to connect with business systems. JourneyTeam provides implementation services for Dynamics 365 ERP/CRM, SharePoint Online, and Microsoft Viva solutions.
- Microsoft VivacoreJourneyTeam implements Microsoft Viva as part of its intranet modernization solutions, utilizing the platform to enhance employee engagement and internal communications for clients.
- Microsoft Dynamics 365coreJourneyTeam serves as a certified implementation partner for Microsoft Dynamics 365, providing Wave 2 updates, ERP/CRM implementations, and AI-enabled business application deployments across sales, service, finance, supply chain, and governance functions.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
JourneyTeam competitors and assessment
Company assessmentDirect peers
- Avanade: Avanade is the largest pure-play Microsoft partner globally (a joint venture between Accenture and Microsoft) and is the most direct competitor to JourneyTeam in Microsoft Dynamics 365 ERP/CRM implementation, SharePoint, and Microsoft Viva deployments for enterprise and mid-market clients.
- Slalom: Slalom is a major Microsoft-focused consultancy with a large Dynamics 365 practice serving mid-market and enterprise customers across the US, directly competing with JourneyTeam for Microsoft business application implementation engagements.
- Hitachi Solutions: Hitachi Solutions is a long-standing Microsoft Dynamics partner delivering ERP/CRM implementations and cloud business applications globally, overlapping directly with JourneyTeam's core Dynamics 365 and SharePoint practice.
- Sikich: Sikich is a US-based professional services firm with a strong Microsoft Dynamics 365 practice serving mid-market clients, making it a closely comparable peer in size, customer segment, and Microsoft-centric delivery model.
- Rand Group: Rand Group is a Microsoft Dynamics-focused implementation partner serving mid-market clients in North America with ERP, CRM, and Power Platform services, making it a closely comparable peer in scale and go-to-market.
Broad incumbents
- RSM US: RSM US is a large accounting and business consulting firm with a significant Microsoft Dynamics 365 practice, competing with JourneyTeam for mid-market ERP/CRM implementation work while operating a much broader advisory portfolio.
- Crowe: Crowe is a top-10 US accounting and advisory firm with an established Microsoft Dynamics 365 implementation practice serving mid-market enterprises, competing with JourneyTeam on similar Microsoft business-application engagements.
- KPMG US: KPMG's US practice operates a sizable Microsoft Dynamics 365 and Power Platform implementation group targeting enterprise and mid-market clients, overlapping with JourneyTeam's Dynamics and SharePoint service lines.
- Accenture Microsoft Business Group: Accenture is a global SI with a dedicated Microsoft Business Group delivering large-scale Dynamics 365, Azure, and Copilot implementations; it competes with JourneyTeam primarily on enterprise-scale Microsoft engagements.
- Deloitte Microsoft Services: Deloitte operates a global Microsoft Dynamics 365 and Azure practice that competes with JourneyTeam for large enterprise transformation projects, particularly those involving AI and Copilot integration on the Microsoft stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks2 records
Key highlights7 records
Customer concentration
JourneyTeam social profiles
Digital presenceJourneyTeam financial estimates
Financial estimateRevenue estimate
Valuation estimate
JourneyTeam leadership team
Management profileNumber of profiles
Profiles1 record
JourneyTeam funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
JourneyTeam M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about JourneyTeam
What does JourneyTeam do?
JourneyTeam is a certified Microsoft partner that sells Microsoft Dynamics 365 ERP and CRM implementation services covering sales, service, finance, and supply chain functions, alongside Mosaic, a modern intranet solution built on SharePoint Online and Microsoft Viva. The company also resells Microsoft Dynamics licenses and builds industry-specific AI agents using Microsoft's Model Context Protocol (MCP) servers for Dynamics 365 business systems.
Is JourneyTeam a public or private company?
JourneyTeam is a private company. It is classified as founder individual operated bootstrapped.
When was JourneyTeam founded?
JourneyTeam was founded in 1993. It employs 501 to 1,000 people.
Where is JourneyTeam based?
JourneyTeam is headquartered in Draper, United States, in the North America region.
How does JourneyTeam make money?
Two revenue lines are on record. Implementation Services are the primary driver. The others are microsoft Dynamics Resale.
Who are JourneyTeam's main competitors?
Direct peers on record are Avanade, Slalom, Hitachi Solutions, Sikich and Rand Group. Broad incumbents are RSM US, Crowe, KPMG US, Accenture Microsoft Business Group and Deloitte Microsoft Services.
Does JourneyTeam have an API?
No public API is recorded for JourneyTeam.
What industry is JourneyTeam in?
JourneyTeam's product category is Enterprise Software Implementation Services. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 54151 and its SIC code is 7373.