What Auris does

Auris is a cloud-based platform provider of OSS (Operations Support System) and BSS (Business Support System) solutions for global Communication Service Providers, headquartered in Miami, Florida and operating as a subsidiary of CIMA Group. Founded in 2002, the company offers four core platforms — Retail, Real-Time Fraud Deterrence (RTFD), Top-Up, and Wholesale — that enable telecom operators, Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and international long-distance wholesalers to develop prepaid and bundled voice products, manage voice traffic and carrier relationships, execute real-time recharges across web, PIN, and POS channels, and detect telecom fraud such as ANI spoofing and International Revenue Share Fraud (IRSF). Underlying technology includes API-first cloud architecture with SIP signaling redirect, Radius/Diameter integration, and a modular Micro-Services layer that allows customers to adopt discrete platform functions.

The company generates revenue primarily through enterprise subscription/SaaS contracts with telecom service providers, distributed via dedicated web portals (retail.aurisportal.com, wholesale.aurisportal.com, topup.aurisportal.com) and direct enterprise sales engagement. Pricing is quote-based and not publicly disclosed, consistent with enterprise SaaS deal structures. Auris claims to serve clients collectively representing over 37 million mobile customers worldwide and markets its presence at industry events such as ITW. In November 2025, the company expanded beyond its core telecom focus by acquiring Heartland Payroll, retaining 300 local positions, signaling diversification into adjacent BPO services under CIMA Group ownership.

Name

Auris

Legal name

Auris

Website

https://auris.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Auris is a Miami-based, CIMA Group subsidiary that provides cloud-based OSS/BSS platforms to global telecom carriers and MVNOs, covering retail voice products, real-time fraud deterrence, top-up, and wholesale voice traffic management, serving 37M+ end-user subscribers.

Ownership category

akta.pro rank

Product category

Telecom OSS/BSS Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

akta.pro secondary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

Keywords

• Cloud telecommunications platforms
• OSS BSS software
• Telecom fraud prevention
• Voice traffic management
• Mobile recharge platforms

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Platform as a Service Subscriptions: Auris provides cloud-based OSS/BSS platforms to Communication Service Providers on a subscription/SaaS basis. Service providers access platforms via web portals for retail, wholesale, top-up, and fraud deterrence services. The platforms enable providers to monetize voice traffic, mobile services, and transaction processing.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Auris provides cloud-based OSS/BSS (Operations Support System / Business Support System) Platform-as-a-Service solutions to Communication Service Providers. Its portfolio includes the Retail Platform for telecom product development (mobile, prepaid, bundles, IVR), the Real-Time Fraud Deterrence Platform for ANI spoofing, IRSF, and abusive service exploitation, the Top-Up Platform for real-time mobile recharge, and the Wholesale Platform for voice traffic carrier management, rate configuration, and billing. Platforms are delivered as cloud-hosted SaaS accessible via web portals and APIs.

Product overview

Auris provides a cloud-based OSS/BSS (Operations Support System/Business Support System) platform-as-a-service for Communication Service Providers. The platform portfolio consists of four core platforms: the Retail Platform for developing unique telecommunication products; the Real-Time Fraud Deterrence Platform for fraud prevention; the Top-Up Platform for recharge services; and the Wholesale Platform for voice traffic management. Additionally, Auris Microservices provides independent functions available as discrete services. The platforms serve over 37 million mobile customers worldwide and are accessible via web-based interfaces from anywhere at any time.

Differentiator

Problem solved

Functional benefit

Products and services

• Auris Retail Platform Cloud-based platform enabling telecommunication service providers to develop unique products such as Mobile, Prepaid, PIN-Less, bundles, promotional or discounted services, Pay as you Go, and multiple language IVR, with fraud control, profitability management, e-commerce capabilities, and back-office integration. Intended for MNOs, MVNOs, and telecom service providers.
• Auris Real-Time Fraud Deterrence (RTFD) Platform Cloud-based solution that controls ANI spoofing, Call Fraud (IRSF), and abusive service exploitation in real-time, integrated via SIP signaling redirect, Radius/Diameter, or Web API. Built for telecom retailers, large contact centers, and wholesalers facing fraud losses.
• Auris Top-Up Platform Cloud-based platform enabling MNOs, MVNOs, and Enterprises to create products that can be recharged in real-time anywhere in the world via web, PIN, or POS, supporting transactional recharge business globally.
• Auris Wholesale Platform Web-based platform enabling seamless management of voice traffic, including adding and modifying carriers, configuring inbound and outbound protocol information, controlling payment terms, and generating and tracking rate quotes and amendments. Built for international long distance wholesalers.
• Auris Microservices Independent, modular services that allow customers to control specifically the functions they need, available as discrete components on top of the core Auris platforms.

Quantifiable outcome

• Serving clients with over 37 million mobile customers worldwide
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Netcracker Technology: Netcracker provides BSS/OSS suites for telecom operators globally, including digital BSS, wholesale billing, and partner management — directly overlapping with Auris's retail, wholesale, and top-up platforms for CSPs.
• Comviva: Comviva offers digital BSS, mobile recharge/top-up, and value-added services for MNOs and MVNOs in emerging markets — closely aligned with Auris's Top-Up Platform and retail operator use cases.
• Optiva: Optiva delivers BSS platforms for MVNOs and tier-1/tier-2 operators including real-time charging and digital BSS — comparable to Auris's retail, top-up, and wholesale platforms targeting similar operator segments.
• Tecnotree: Tecnotree provides digital BSS, wholesale billing, and partner management solutions for telecom operators and MVNOs, overlapping with Auris's OSS/BSS portfolio.
• Matrixx Software: Matrixx offers a cloud-native digital commerce, monetization, and analytics platform for CSPs serving MNOs, MVNOs, and digital service providers, closely paralleling Auris's retail and top-up stack.
• Subex: Subex provides telecom fraud management, revenue assurance, and digital BSS — directly comparable to Auris's Real-Time Fraud Deterrence and wholesale/retail OSS/BSS capabilities.

Emerging players

• Whale Cloud: Whale Cloud (a ZTE subsidiary) offers telecom BSS/OSS suites for carriers globally, especially strong in emerging markets — overlapping with Auris's CSP target market and global wholesale footprint.

Broad incumbents

• CSG International: CSG provides BSS-as-a-managed-service for communications, media, and entertainment providers, including wholesale and retail monetization — a broader incumbent competing in adjacent whitespace to Auris.
• Amdocs: Amdocs is a long-established leader in telecom BSS/OSS serving tier-1 carriers globally with a much broader portfolio than Auris; it sets the competitive baseline against which Auris positions itself.
• Ericsson (Network & BSS Software): Ericsson offers telecom BSS/OSS solutions as part of its wider network and digital services portfolio, competing with Auris primarily in tier-1 operator accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/aurisllc
• Facebookfacebook.com/AurisLLC
• LinkedInlinkedin.com/company/auris-technology

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auris