Mac's LTC Pharmacy Solutions

Name

Mac's LTC Pharmacy Solutions

Legal name

Mac's LTC Pharmacy Solutions

Website

https://macspharmacy.com

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Long-Term Care Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies (HLAFALAF)

akta.pro secondary industries

Mail-Order & Home Delivery Pharmacies (HLAFALAD), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Long-term care pharmacy
• Retail pharmacy services
• Medication management
• Multi-dose packaging
• Pharmacy consulting services

Headquarters

HQ city

Powell

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Dispensing - Retail: Traditional prescription filling services for individual patients at retail pharmacy locations, including brand-name and generic medications, with insurance billing including Medicare Part D and Medicaid.
2. Prescription Dispensing - Long-Term Care: Pharmacy services for long-term care facilities and senior living communities across the Southeastern United States, including medication packaging, delivery, and ongoing pharmaceutical care for residents.
3. Compounding Services: Customized medication formulations for patients with specific dosage, form, or ingredient needs across areas including pediatrics, pain management, dermatology, hormone replacement, and veterinary applications.
4. MacPacks Medication Packaging: Free monthly medication synchronization and strip packaging service for patients taking multiple medications, including prescription medications, OTC medications, vitamins, and supplements with free home delivery. Revenue generated through insurance billings (Medicare Part D, Medicaid, private insurance).
5. Clinical Pharmacy Services: Enhanced services through CPESN network including medication reconciliation, synchronization, immunizations, comprehensive medication reviews, and private counseling rooms for high-risk patients.
6. Nursing Services Consulting: On-site nursing consultation services including medication storage compliance audits, pharmacy services training, and staff in-services provided by Katie Kiser, BSN, RN.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mac's LTC Pharmacy Solutions operates a regional network of community retail pharmacies and dedicated long-term care (LTC) pharmacies that dispense prescriptions, package medications (including complimentary MacPacks multi-dose cards), deliver medications at no charge, compound preparations, and provide clinical and nursing consulting to assisted living, memory care, and skilled nursing facilities. The retail arm serves individual walk-in customers, while the LTC arm serves facility operators with 24/7 emergency support and integrated eMAR technology.

Product overview

Mac's LTC Pharmacy Solutions operates a dual-segment pharmacy business combining retail pharmacy services across 6 locations in Tennessee and Florida with a comprehensive long-term care (LTC) pharmacy platform serving senior living communities and skilled nursing facilities throughout the Southeastern United States. The core LTC platform is enhanced by technology-enabled services including robotic prescription dispensing (Parata PASS, Parata Perl, Synmed), multiple medication packaging solutions (Medicine-On-Time, blister packs, strip packaging, Dispill), and eMAR integrations with major platforms (QuickMAR, Eldermark, Extended Care Pro). The portfolio includes complementary services such as prescription compounding, MacPacks home medication packaging, and Blend & Boost skincare products. Clinical add-ons include therapeutic optimization, transition of care, education and clinics, emergency fulfillment, and 24/7 customer service, all supported by a 75-day structured onboarding program.

Differentiator

Problem solved

Functional benefit

Brands

• Blend & Boost: Customized skincare solutions with scientifically proven cosmetic active ingredients, prepared by pharmacists.
• MacPacks

Products and services

• Retail Pharmacy Services Community retail prescription dispensing, counseling, and medication fulfillment across the company's six retail pharmacy storefronts serving individual customers and families in East Tennessee and the Florida Panhandle. Services include prescription refills, OTC products, and pharmacist consultations at walk-in locations.
• Long-Term Care Pharmacy Services Prescription dispensing, packaging, delivery, and clinical pharmacy services dedicated to residents of assisted living, memory care, and skilled nursing facilities, operated out of two purpose-built LTC pharmacy locations with on-site long-term care trained pharmacists and 24/7 emergency response.
• MacPacks Multi-Dose Packaging Complimentary multi-dose medication packaging service that organizes a patient's prescriptions into clearly labeled dose cards organized by date and time to improve adherence for retail customers and LTC residents.
• Compounding Services Custom pharmaceutical compounding to prepare personalized medication formulations and strengths for patients whose needs are not met by commercially available products.
• Free Local Prescription Delivery Free courier prescription delivery service bringing medications directly to retail customers' homes and to partner LTC facilities on scheduled routes.

Quantifiable outcome

• Parata PASS robot automates multi-dose strip packaging for accurate medication delivery
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• CPESN USAcoreStrategic or Co-development PartnerCPESN USA is a clinically integrated network of community pharmacies that coordinates patient care with broader care teams to provide medication optimization activities and enhanced services for high-risk patients. Mac's Pharmacy participates in this network enabling enhanced services including medication reconciliation, synchronization, immunizations, comprehensive medication reviews, and private counseling rooms.
• CareSuite (QuickMAR)coreTechnology or IntegrationQuickMAR by CareSuite is a market-leading eMAR system that integrates with Mac's LTC pharmacy operations. The system speeds up large med passes by up to 50% using barcode scanning of medication packages to match right medications with residents, with comprehensive reporting on medication administration compliance.
• Eldermark (ElderMark)coreTechnology or IntegrationElderMark eMAR powered by Eldermark enables real-time electronic communication between facility clinical databases and Mac's primary pharmacy, supporting the Six Rights of Medication Administration (right patient, drug, dose, route, time, and documentation) to improve care and workflow efficiency.
• Senior Citizens Home Assistance Service, Inc.coreStrategic or Co-development PartnerNon-profit partnership providing community support for older adults. Mac's LTC Pharmacy partners to develop programs addressing needs of older adults, demonstrating community commitment beyond vendor relationships.
• Renaissance Terrace Assisted LivingcoreStrategic or Co-development PartnerLong-term partnership for assisted living pharmacy services including medication fulfillment, emergency fulfillment, community education, and resident care support.
• Dominion Senior Living SeviervillecoreStrategic or Co-development PartnerOngoing pharmacy partnership providing medication management, emergency fulfillment support, and wellness services for senior living residents and families.
• Clarity PointecoreStrategic or Co-development PartnerMemory care and senior living pharmacy partnership with ongoing medication management, weekend/after-hours emergency support, and quality care collaboration.
• The Pointe at Lifespring Senior LivingcoreStrategic or Co-development PartnerPriority partnership for high-quality resident care delivery with personalized service and customized pharmacy solutions.
• LeadingAge TennesseecoreStrategic or Co-development PartnerPartnership with LeadingAge TN non-profit senior living association including cost analysis for potential residents, community education seminars, and staff in-services.
• Blend & BoostminorGTM or Marketing PartnerPartnership offering customized skincare solutions through Blend & Boost brand, with Mac's Pharmacy providing skin assessment consultations and personalized product recommendations through their 3-step journey process.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Health Mart (McKesson): A network of independently owned retail pharmacies supported by McKesson — comparable to Mac's retail pharmacy arm on independent-community positioning, clinical service offerings, and brand emphasis on local service.
• Omnicare (CVS Health): The largest US LTC pharmacy, now part of CVS Health, providing medication dispensing, clinical consulting, and pharmacy services to skilled nursing and senior living operators nationwide — a broad incumbent in the same end market with deep payer leverage.
• PharMerica: National LTC and behavioral health pharmacy operator (sponsored by KKR / BrightSpring) with regional hub pharmacies serving skilled nursing, assisted living, and senior living across the US — competes with Mac's across the Southeast with materially greater scale.

Direct peers

• Synchrony Health Services: LTC and senior care pharmacy and clinical services provider serving assisted living, skilled nursing, and rehab facilities — comparable in target customers and in bundling pharmacy with clinical and consultative services to facilities.
• Polaris Pharmacy Services: Regional LTC pharmacy serving senior living and skilled nursing communities in the Eastern US with medication packaging, eMAR integration, and clinical services — closely mirrors the LTC service model and target customer base of Mac's.
• ExactCare Pharmacy: Specialty pharmacy focused on medication management for at-risk and chronically ill patients, including those in LTC and home settings, using multi-dose packaging and adherence programs — comparable on packaging-driven adherence and complex patient management.
• Forum Extended Care Services: Independently owned LTC pharmacy operator in the Midwest with comparable clinical packaging, consulting, and 24/7 services to LTC facilities — same positioning as Mac's within the LTC segment.
• Guardian Pharmacy Services: One of the largest LTC-focused pharmacy networks in the US operating a hub-and-spoke model with regional pharmacies serving assisted living, memory care, and skilled nursing facilities — directly comparable to Mac's LTC operations across packaging, eMAR, and 24/7 fulfillment.
• Grane Rx (Grane Pharmacy Services): LTC pharmacy provider serving senior living, skilled nursing, and behavioral health communities with a similar mix of packaging options, clinical services, and eMAR integrations — operates in overlapping facility categories with comparable service model.

Others

• Good Neighbor Pharmacy (Cencora/AmerisourceBergen): A network of independent community pharmacies backed by Cencora — relevant comparable for Mac's retail footprint and CPESN-style clinical services, though not an LTC-direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/macsltc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mac's LTC Pharmacy Solutions