Glass Doctor Edmonton

What Glass Doctor Edmonton does

Glass Doctor Edmonton is a locally owned and operated franchise location of Glass Doctor, a North American glass services brand founded in 1962 and now part of Neighborly, a diversified home services company headquartered in Waco, Texas. Operating through a franchise network of more than 270 independently owned locations across the United States and Canada, Glass Doctor delivers residential, automotive, and commercial glass repair, replacement, and installation services. Edmonton specifically serves local homeowners, vehicle owners, and businesses with a service portfolio that includes window and door glass, custom mirrors, shower enclosures, glass tabletops and shelving, railings, solar screens, window tinting, safety glass, and 24/7 emergency board-up and replacement services.

The brand's underlying technology is largely operational and product-based rather than software-driven: franchisees deploy standardized installation techniques across glass types (tempered, laminated, double-pane/IGU, safety/bullet-resistant), mobile windshield replacement units, ADAS calibration for modern vehicles, an Advance Measurement System for commercial customers that pre-stores building glass diagrams, and a proprietary Hydrophobic Coating with a stated five-year lifespan. Differentiated brand assets include the Neighborly Done Right Promise quality guarantee, a Windshield Protection Plan offering free chip repairs and one replacement within 12 months, a Lifetime Workmanship Warranty on auto glass, and the Glass Doctor Advantage Plan membership (priority scheduling, 15% discount, breakage guarantee, multi-property coverage). All franchise locations are registered with the Auto Glass Replacement Safety Standards Council (AGRSS) and adhere to National Windshield Repair Association (NWRA) standards.

The business model combines one-time service fees (repair and replacement across home, auto, and commercial), recurring subscription revenue via the Advantage Plan membership, franchise fees and royalties flowing from the 270+ franchisees to the parent brand (held by Glass Doctor SPV LLC), and ancillary product sales such as Glass Doctor Glass Cleaner. Pricing is primarily quote-based with in-person inspection, supplemented by demographic discounts (10% off for first responders, teachers, seniors, veterans) and flat-rate minimums (windshields from $400, custom shower enclosures from $800, ADAS calibration from $600). Go-to-market relies on a national website with online estimate requests, a central phone line (833-974-0209), local franchise execution, the Neighborly App for booking, and content marketing via blog and expert tips resources. Customer segments span residential homeowners, individual vehicle owners, and commercial accounts (storefronts, fleets), with no disclosed enterprise anchors and revenue highly distributed across the franchise footprint.

Name

Glass Doctor Edmonton

Legal name

Glass Doctor SPV LLC

Website

https://glassdoctor.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

1–10 employees

Short description

Glass Doctor Edmonton is a locally owned franchise of Glass Doctor, founded in 1962 under Neighborly, providing residential, automotive, and commercial glass repair, replacement, and installation services across the Edmonton market as part of a 270+ location North American network.

Ownership category

akta.pro rank

Product category

Glass Repair and Installation Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112), Glass and Glazing Contractors (23815), Glass and Glazing Contractors (238150)

akta.pro primary industry

Glass & Glazing Repair (Single-pane, Insulated Glass Unit replacement) (HSAGAEAD)

akta.pro secondary industries

Auto Glass Repair & Replacement (TLAKAAAH), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF)

Keywords

• Glass repair services
• Auto glass replacement
• Residential window installation
• Commercial storefront glass
• Windshield chip repair

Headquarters

HQ city

Waco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Glass Repair Services: One-time service fees for glass repair including windshield repair, window repair, and other residential/commercial glass fixes. Pricing varies by service type, size, and complexity with upfront flat-rate pricing model.
2. Glass Replacement Services: Revenue from full glass replacement including windshields, windows, shower enclosures, and custom glass products. Final pricing provided after in-person inspection.
3. Advantage Plan Membership: Membership program offering priority scheduling, 15% discount on future repairs, breakage guarantee, and coverage for multiple properties. Provides recurring revenue stream from annual/multi-year memberships.
4. Franchise Fees: Glass Doctor operates as a franchise network. Franchise owners pay franchise fees and operate independently owned locations under the Glass Doctor brand.
5. Custom Glass Products: Custom-cut mirrors, glass tabletops, shelving, and specialty glass products fabricated to customer specifications.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Glass Doctor Edmonton provides glass repair, replacement, and installation services across three categories: residential (windows, mirrors, shower enclosures, tabletops, railings, safety glass), automotive (windshield repair/replacement, ADAS calibration, mobile service, fleet and specialty vehicle glass), and commercial (storefront doors, emergency board-up, advance measurement programs, sneeze guards). Services are delivered by trained local glass specialists with upfront flat-rate pricing, 24/7 emergency response, and warranties including the Windshield Protection Plan, the Lifetime Workmanship Warranty, and the Neighborly Done Right Promise.

Product overview

Glass Doctor is a franchise-based glass repair, replacement, and installation services company operating under the Neighborly portfolio of home service brands. The company offers three core service lines: Home Glass Services (residential window repair/replacement, custom mirrors, shower enclosures, tabletops, shelving, railings, hydrophobic coatings, solar screens, window tinting, safety glass, and emergency services), Auto Glass Services (windshield repair/replacement, ADAS calibration, mobile service, window tinting, fleet services, RV/heavy equipment glass, headlight restoration, and power window regulators), and Business Glass Services (storefront doors, emergency commercial repair, storefront design/construction, sneeze guards, and door closer services). The company operates over 270 North American locations and provides service plans including the Windshield Protection Plan (complimentary with windshield replacement) and the Glass Doctor Advantage Plan (membership with priority scheduling, discounts, and breakage guarantees). All services are backed by the Neighborly Done Right Promise warranty.

Differentiator

Problem solved

Functional benefit

Brands

• Neighborly Done Right Promise: The quality guarantee promise that ensures customers will be satisfied with Glass Doctor's workmanship and service.
• Advantage Plan
• Windshield Protection Plan

Products and services

• Home Glass Services Comprehensive residential glass repair, replacement, and installation services for homeowners, including windows, mirrors, shower enclosures, glass tabletops, shelving, railings, safety glass, window tinting, solar screens, hydrophobic coatings, and 24/7 emergency board-up and replacement.
• Auto Glass Services Mobile and in-shop automotive glass services including windshield repair and replacement, ADAS calibration, rear and side window replacement, car window tinting, fleet services, RV and heavy machinery glass, headlight restoration, and power window regulator repair for vehicle owners and commercial fleets.
• Business Glass Services Commercial glass solutions for storefronts and businesses, including emergency repair, storefront door installation and replacement, storefront design and construction, the Advance Measurement System, sneeze guards, door closer service, and custom commercial glass.
• Double Pane Window Glass Replacement and Repair Insulated glass unit (IGU) repair and replacement that restores energy efficiency, regulates indoor temperatures, and reduces energy costs for homes with failed seals or foggy double-pane windows.
• Custom Mirrors Custom-cut mirror solutions including framed, frameless, mirrored backsplashes, and mirrored shelves tailored to specifications for bathrooms, living rooms, and commercial spaces.
• Custom Glass Shower Enclosures Custom glass shower door and enclosure installation and repair available in frameless, semi-frameless, and framed styles with various glass patterns, finishes, and hardware options for residential bathrooms.
• Custom Glass Tabletops Custom-cut glass tabletops for dining tables, coffee tables, desks, and outdoor furniture in various shapes, thicknesses, edge designs, and glass types including tempered and laminated.
• Glass Railing Systems Interior and exterior glass railing systems for stairs, decks, balconies, and porches available in framed and frameless configurations using laminated glass panels with metal supports.
• Hydrophobic Coating Services Water-repellent glass coating service that repels water and oil, reduces cleaning time, and protects surfaces against hard water stains, mineral deposits, and soap scum buildup for up to five years.
• Safety and Security Glass Reinforced glass solutions including laminated glass, tempered glass (five times stronger than regular), and bullet-resistant glass for enhanced protection against intrusions and extreme weather in residential and commercial settings.
• Mobile Windshield Replacement On-site automotive windshield repair and replacement service delivered at the customer's home, workplace, or other preferred location for added convenience.
• ADAS Calibration Advanced Driver-Assistance Systems calibration service performed after windshield replacement to ensure proper function of vehicle safety sensors and cameras.
• Fleet Glass Services Commercial fleet glass repair and replacement services for businesses operating multiple vehicles, including priority scheduling and consolidated billing for fleet operators.
• Storefront Design and Construction Commercial storefront design, measurement, and installation service for new construction and renovation projects, including glass entry doors and window systems.
• Advance Measurement System Business program that maintains detailed building glass diagrams for commercial customers, allowing quick reordering of glass, reduced labor costs, and shorter replacement times when breakage occurs.
• Sneeze Guards Commercial glass sneeze guards and protective barriers for businesses requiring physical separation at counters, service points, and customer-facing stations.
• Pet Door Installation and Repair Custom pet door installation and repair for various door types and pet sizes, including sliding glass doors and walls, with multiple pet door models available.
• Windshield Protection Plan Complimentary coverage bundled with windshield replacement providing unlimited chip repairs and one replacement within 12 months, plus a Lifetime Workmanship Warranty against leakage and workmanship errors.
• Glass Doctor Advantage Plan Annual membership program offering priority scheduling, 24/7 emergency service, 15% discount on future home and auto glass repairs, breakage guarantee, multi-property coverage, and transferability to new homeowners.

Quantifiable outcome

• Double-pane windows can last 20-30 years or longer with proper care
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• NeighborlycoreOthers · 13 January 2026Glass Doctor is a franchise brand under Neighborly, a diversified home services company headquartered in Waco, Texas. Neighborly operates more than 5,500 franchise locations across North America and Europe. Glass Doctor is one of 19 Neighborly brands, all of which earned spots on Entrepreneur's 2026 Franchise 500® ranking for the second consecutive year.
• Auto Glass Replacement Safety Standards Council (AGRSS)coreOthersAll Glass Doctor franchise locations are registered with the Auto Glass Replacement Safety Standards Council (AGRSS), which ensures a high level of professional standards and expertise for auto glass replacement services.
• National Windshield Repair Association (NWRA)coreOthersGlass Doctor franchises repair windshields to NWRA standards, ensuring consistent quality and safety practices for windshield repair and replacement services.

Scale indicators5 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• Maaco: Franchise-based auto body and paint network owned by Driven Brands; a peer franchise model with overlapping auto services customers, though it does not specialize in glass.
• Service King Collision: National collision repair chain offering auto glass services alongside bodywork; competes for insurance-driven glass replacement volume that also flows through Glass Doctor.
• Renewal by Andersen: National franchise window and door replacement brand; competes with Glass Doctor's residential window replacement and custom installation services for higher-ticket home improvement projects.
• Speedy Glass (Belron): Belron-owned auto glass brand operating in Canada including Edmonton; the largest glass repair network globally and a direct competitor to Glass Doctor Edmonton on both auto and residential glass.
• Caliber Collision: Largest U.S. collision repair chain offering auto body, paint, and glass services as part of broader repair packages; overlaps with Glass Doctor's commercial and auto glass offerings especially on insurance-routed work.
• Safelite AutoGlass: Largest U.S. auto glass replacement company with national direct-referral relationships with insurers; directly competes with Glass Doctor's auto glass segment on windshield replacement, mobile service, and ADAS calibration.
• Pella Windows & Doors: Major window and door manufacturer with showrooms and installed-sales operations; overlaps with Glass Doctor's residential window and door replacement offerings on quality-oriented projects.

Direct peers

• Novus Auto Glass: Franchise-based auto glass repair and replacement network with a long history; competes with Glass Doctor on windshield repair/replacement and franchise-based geographic coverage.
• Glass America: Operates company-owned and franchised mobile auto glass replacement and repair locations across the U.S., offering the same windshield, side window, and ADAS calibration services as Glass Doctor with a similar mobile-first model.

Emerging players

• Windshields.com: Online-direct mobile windshield replacement and repair service with national coverage; competes with Glass Doctor on convenience-driven mobile auto glass replacement and digital booking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/glassdoctorcle
• Facebookfacebook.com/glassdoctor
• LinkedInlinkedin.com/company/glass-doctor-of-north-texas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glass Doctor Edmonton