What Just Worldwide does

Just Worldwide is a London-headquartered global fieldwork provider for healthcare market research, founded in 2010 by Janusz Domagalski. The firm delivers project-based qualitative and quantitative research services to pharmaceutical, biotechnology, and life sciences clients, with a differentiated positioning around difficult patient recruitment, including rare diseases, late-stage conditions, and other hard-to-reach populations. Core services include patient recruitment (leveraging patient advocacy groups, social media, and HCP referrals), HCP recruitment and interviewing, survey programming, moderation, and reporting, executed through standard MR methodologies such as WATIS (Web-Assisted Telephone Interviews), TDIs (Telephone Depth Interviews), video interviews, online communities, and mobile ethnography.

The company operates a distributed, country-led delivery model with local teams in at least 13 countries across Europe (UK, Poland, Italy, Germany), North America (US), Latin America (Brazil, Ecuador), and Asia Pacific (Japan, Singapore, Taiwan, China, Philippines, Malaysia). It employs 50+ senior project managers, field directors, recruiters, and moderators, many with prior tenure at major market research firms (Ipsos, Kantar/Nielsen, NORSTAT, GfK, Schlesinger). Technology footprint is conventional MR tooling with no proprietary platform; the value proposition rests on domain expertise, respondent access, and multilingual execution rather than software differentiation.

Revenue is generated through project-based professional services fees with custom bids per engagement, structured as multi-year contracts. Go-to-market is sales-led direct engagement with enterprise pharma and MR agencies, supported by content marketing (case studies, LinkedIn thought leadership), industry association memberships (BHBIA, EphMRA), and a corporate podcast. The firm is privately held with no disclosed external funding or institutional investors.

Name

Just Worldwide

Legal name

Just Worldwide

Website

https://just-worldwide.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Just Worldwide is a London-based global fieldwork provider for healthcare market research, specializing in difficult patient recruitment (rare diseases, complex conditions) and HCP research for pharmaceutical, biotech, and life sciences clients across 13+ countries.

Ownership category

akta.pro rank

Product category

Healthcare Market Research Fieldwork Services

NAICS

Other Scientific and Technical Consulting Services (54169), All Other Professional, Scientific, and Technical Services (541990)

SIC

Services-Health Services (8000), Services-Employment Agencies (7361)

akta.pro primary industry

Medical Affairs, Scientific Communications & HEOR FSP (HLAGAOAG)

akta.pro secondary industries

Commercial, Sales & Field Medical (MSL) Staffing FSP (HLAGAOAO), Healthcare Clinical & Allied Health Staffing (BPACADAJ)

Keywords

• Healthcare market research
• Patient recruitment services
• Fieldwork services
• Pharmaceutical research support
• Rare disease recruitment

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Market Research Fieldwork Services: Project-based fees for conducting healthcare market research fieldwork including patient recruitment, HCP interviews, focus groups, and qualitative/quantitative research across therapeutic areas.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Just Worldwide provides global healthcare market research fieldwork services, specializing in patient recruitment (particularly for rare diseases and difficult-to-reach populations) and healthcare professional (HCP) recruitment for pharmaceutical, biotech, and life sciences clients. Services span qualitative and quantitative fieldwork methodologies including WATIS (Web-Assisted Telephone Interviews), TDIs (Telephone Depth Interviews), video interviews, focus groups, online communities, mobile ethnography, and survey programming. The firm operates as a B2B professional services provider delivering customized, project-based fieldwork support across North America, Europe, and Asia.

Product overview

Just Worldwide is a global fieldwork provider of market research services specializing in healthcare, biotech, life sciences and pharmaceutical sectors. The company operates as a unified service offering rather than a platform-plus-modules architecture. Core offerings include patient recruitment services (particularly for rare diseases and complex conditions through advocacy groups and social media), healthcare professional (HCP) research, qualitative interviews (WATIS, TDIs), survey programming, and moderation services. The company positions itself as 'The Difficult Patient People' and handles case studies across therapeutic areas including oncology, rare diseases, atopic dermatitis, and neuromuscular conditions.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare Market Research Fieldwork Services Global fieldwork services for healthcare, biotech, life sciences, and pharmaceutical clients, including patient and healthcare professional recruitment, qualitative and quantitative research interviews, survey programming, and moderation across multiple countries and therapeutic areas.
• Patient Recruitment Specialized recruitment of patients with rare diseases and complex conditions for market research studies, leveraging patient advocacy groups, social media, and healthcare professional referrals.
• Healthcare Professional (HCP) Research Recruitment and interviewing services for physicians, specialists, and other healthcare professionals across various therapeutic areas for pharmaceutical market research projects.

Quantifiable outcome

• Successfully recruits patients with extremely rare genetic conditions exceeding client expectations
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and moderate.

• BHBIA (British Healthcare Business Intelligence Association)coreOthersLong-term member of BHBIA. Just Worldwide adheres strictly to international and local guidelines when planning, executing and delivering global projects. Membership demonstrates commitment to industry standards and best practices in healthcare market research.
• EphMRA (European Pharmaceutical Market Research Association)coreOthersMember of EphMRA. Just Worldwide adheres to strict international and local guidelines and industry codes governing pharmaceutical market research operations globally.
• BHBIA DE&I CommitteemoderateStrategic or Co-development PartnerTeam member Ranj Hayre serves on the BHBIA DE&I Committee, developing guidelines for inclusive recruitment in market research. The committee is developing mindsets and processes to allow for inclusivity within the industry.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Ipsos Healthcare: Global full-service market research firm with a dedicated healthcare practice covering pharma, biotech, and medical devices. While broader in scope, Ipsos operates its own global field network that competes with Just Worldwide for enterprise pharma fieldwork engagements.
• GlobalData Healthcare: Large healthcare-focused data, analytics, and consulting firm providing syndicated and custom research to pharma. Adjacent competitor on the custom healthcare market research engagements that Just Worldwide supports with fieldwork.
• Toluna: Global digital consumer and B2B research panel and survey technology provider with healthcare research offerings. Represents a tech-enabled competitor that compresses traditional fieldwork economics for projects where online panels suffice.
• Dynata: Large-scale global data and insights company with first-party healthcare panels and online survey programming capabilities. Competes with Just Worldwide on the quantitative fieldwork and patient/HCP recruitment dimension for pharma and biotech clients.
• Kantar Profiles: Global panel, sampling, and fieldwork arm of Kantar, serving consumer and healthcare B2B research with proprietary panels. Former Just Worldwide team members worked at All Global/Kantar Profiles, evidencing direct competitive overlap in healthcare recruitment and fieldwork services.

Direct peers

• Fieldwork International: Global qualitative market research fieldwork firm with offices in North America, Europe, and APAC providing recruitment, focus group facilities, and project management. A former Just Worldwide APAC Project Manager previously worked at Fieldwork International, confirming direct overlap in services and customer base.
• Rare Patient Voice: Specialty patient recruitment firm focused on rare disease and rare cancer communities, recruiting patients and caregivers for surveys, interviews, and clinical trials. Directly competes with Just Worldwide's 'Difficult Patient People' positioning in the same rare disease recruitment niche.
• Schlesinger Group: Global market research fieldwork and qualitative services firm with healthcare practice, offering in-person and online recruitment, focus groups, and interviewing. Multiple Just Worldwide team members previously worked at Schlesinger UK (The Research House), making this a closely comparable field operations competitor.
• M3 Global Research: Healthcare-focused market research panel and fieldwork provider operating a large global physician and healthcare professional panel. Direct overlap with Just Worldwide's HCP recruitment and quantitative fieldwork offerings for pharma clients.

Emerging players

• BBK Worldwide: Patient recruitment and engagement firm for clinical trials and market research, with proprietary technology for rare disease and specialty populations. Emerging competitor with similar specialization to Just Worldwide's rare disease recruitment niche but with technology-forward positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/jwwmedresearch

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Just Worldwide