Coffee friends
Amici Caffè is a Swiss specialty coffee roaster and retailer founded in 1979, selling premium nine-origin Arabica blends and single origins via proprietary E.S.E. and TEN paper pod systems, Italian-designed espresso machines, and designer chinaware to home enthusiasts and hospitality buyers across Switzerland and select Western European markets.
- Company typePrivate
- Founded1979
- HeadquartersSteinhausen, Switzerland
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What Coffee friends does
Amici Caffè AG is a privately held Swiss specialty coffee roaster and retailer founded in 1979 by Francesco Illy and headquartered in Steinhausen in the canton of Zug. The company sells premium nine-origin Arabica coffee as blends and single origins, in multiple formats: its proprietary E.S.E. paper pods (18 and 40 portions), its proprietary TEN Professional Espresso System paper pods (12 and 50 portions) containing approximately 10g of coffee per pod, and 250g whole-bean or ground bags for traditional brewing. The product offering extends to a full machine ecosystem covering home and professional use — La Piccola and LT1 E.S.E. machines for E.S.E. pods, and Flytek TEN, Reniala R1, ZIP PRO 2 and MAXIBAR machines for the TEN system — plus designer porcelain chinaware sub-brands (Mou, Poi ti spiego!, Anniversary Collection, Monologue Stories), traditional and Alessi-designer moka pots, accessories, and resale of Dammann Frères teas.
The business is anchored in a direct-to-consumer e-commerce platform at amici.ch, published in English, Italian, French and German, supplemented by physical retail stores in Switzerland. Revenue mechanics are largely transactional unit sales of coffee, machines, and accessories (priced in Swiss Francs, tax included) with two recurring-revenue layers — coffee subscriptions and gift cards — and a loyalty-points program that converts spend into vouchers. Customer segments span individual coffee enthusiasts seeking Italian-bar-quality espresso at home, Italian restaurants and cafés that adopt the TEN system, and gift buyers purchasing premium coffee assortments or digital gift cards.
Amici is family-owned with no disclosed external institutional investor; leadership passed in 2022 from founders Francesco and Annemarie Illy to their children Ernesto and Vittoria, coinciding with a rebrand, a new blend, the TEN system launch, and a sustainability program built around Rainforest Alliance certification targets and a 200,000+ tree reforestation partnership spanning Sekem (Egypt) since 2012 and Antoetra (Madagascar) since 2020.
Coffee friends firmographics
Firmographics- Name
- Coffee friends
- Legal name
- Amici Caffè AG
- Website
- https://amici.ch
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Amici Caffè is a Swiss specialty coffee roaster and retailer founded in 1979, selling premium nine-origin Arabica blends and single origins via proprietary E.S.E. and TEN paper pod systems, Italian-designed espresso machines, and designer chinaware to home enthusiasts and hospitality buyers across Switzerland and select Western European markets.
- Ownership category
- akta.pro rank
Coffee friends industry classification
Industry- Product category
- Specialty Coffee
- NAICS
- Coffee and Tea Manufacturing (311920), Coffee and Tea Manufacturing (31192), Small Electrical Appliance Manufacturing (335210)
- SIC
- Beverages (2080), Electric Housewares & Fans (3634)
- akta.pro primary industry
- Coffee Blending & Flavoring (AFAFADAC)
Keywords
Where Coffee friends is headquartered
LocationHeadquarters
- HQ city
- Steinhausen
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Coffee friends business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Coffee Product Sales: Revenue from selling premium Arabica coffee in various formats including TEN pods (12 and 50 portions), E.S.E. pods (18 and 40 portions), and 250g bags of whole beans or ground coffee.
- Coffee Machines: Sales of proprietary coffee machines including La Piccola, LT1 E.S.E., Flytek TEN, Reniala R1, ZIP TEN, ZIP PRO 2, and MAXIBAR for home and professional use.
- Accessories and Chinaware: Sales of Moka pots, accessories (tampers, grinders, measuring spoons), and designer porcelain cups including MOU Collection, Poi ti spiego!, and Anniversary Collection.
- Subscriptions: Recurring subscription model for regular coffee deliveries, offering convenience and customer retention.
- Gift Cards: Digital gift cards available for purchase, redeemable across the entire product range.
- Tea and Delicacies: Sales of Dammann Frères teas including regular and iced tea varieties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | TEN Pods 50 portions |
| Unit Pricing | Pay-as-you-go | TEN Pods 12 portions |
| Unit Pricing | Pay-as-you-go | E.S.E. Pods 18/40 portions |
| Unit Pricing | Pay-as-you-go | Coffee in grains and ground (250g bags) |
| Unit Pricing | Pay-as-you-go | La Piccola E.S.E. Machine |
| Unit Pricing | Pay-as-you-go | LT1 E.S.E. Machine |
| Unit Pricing | Pay-as-you-go | Reniala R1 Machine |
| Unit Pricing | Pay-as-you-go | Moka Express |
| Unit Pricing | Pay-as-you-go | Moka Pulcina by Alessi |
| Unit Pricing | Pay-as-you-go | Measuring spoon |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Coffee friends product offering
Product offeringCore offering
Amici Caffè sells premium coffee machines and proprietary paper pod coffee systems (TEN and E.S.E.) along with a curated nine-origin Arabica coffee blend. The product range includes home and professional espresso machines (La Piccola, LT1, Flytek TEN, Reniala R1, ZIP PRO 2, MAXIBAR), paper coffee pods, 250g whole bean and ground coffee, moka pots, designer porcelain chinaware, premium teas, and coffee accessories.
Product overview
Amici Caffè is a Swiss specialty coffee company offering a comprehensive coffee ecosystem centered on two proprietary pod systems: E.S.E. (Easy Serving Espresso) and TEN (Professional Espresso System). The core offering includes premium nine-origin Arabica blends and single-origin coffees available in various formats (pods in 12/50 count, 250g beans/ground). The product line encompasses home espresso machines including compact E.S.E. machines (La Piccola, LT1) and professional TEN system machines (Flytek TEN, Reniala R1, ZIP PRO 2, MAXIBAR). Complementary products include designer porcelain chinaware collections (MOU, Poi ti spiego!, Anniversary), premium teas from Dammann Frères, Moka Express stovetop pots, and coffee accessories. The company operates an e-commerce platform with gift voucher and subscription services.
Differentiator
Problem solved
Functional benefit
Products and services
- AMICI Blend Coffee Premium coffee blend composed of nine pure Arabica varieties from Honduras, San Salvador, Guatemala, Mexico, India, Brazil, Ethiopia, Colombia, and Nicaragua, with notes of cocoa, jasmine, ripe fruit, caramel, and spicy dried fruit on a silky body.
- TEN 50 Pods Paper coffee pods for the TEN system containing approximately 10 grams of coffee per portion, in a 50-count pack. Available with the Amici blend or single origins. Compatible only with TEN system machines.
- TEN 12 Pods Smaller 12-count pack of TEN paper pods with the same 10-gram coffee content and Amici blend. Ideal for trying the TEN system before committing to larger packs.
- E.S.E. 18 Pods
Quantifiable outcome
- Approximately 40% more coffee per pod compared to standard capsules
- +2 more outcomes
Companies that use Coffee friends
Customer profileSegments3 records
Ideal customer profiles3 records
Coffee friends technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Coffee friends partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Rainforest AlliancecoreAmici Caffè is working toward 100% Rainforest Alliance certification for all green coffees, with the goal of producing only certified coffees. The company has committed to this certification target as part of its sustainability initiative, though the 2021-2022 harvest was not 100% certified due to quality requirements.
- Dammann FrèresminorAmici Caffè resells Dammann Frères teas, a historic French tea house founded in 1692 with royal privilege and re-established in the 1940s by brothers Robert and Pierre Dammann. Tea offerings include regular and iced varieties.
- Lucerne University of Applied Sciences and Arts, Design & ArtsminorExclusive collaboration for the 40th anniversary collection, where students from Lucerne submitted cup designs for the MOU Anniversary Collection. The community voted on favorites and winning designs were produced.
- AlessiminorAmici Caffè partners with Alessi for the Moka Pulcina product line, designed by Michele De Lucchi. The moka pot is made of aluminum for outstanding thermal conductivity and is suitable for induction hobs.
- Luca TrazzicoreLuca Trazzi is the designer of the LT1 E.S.E. coffee machine, bringing Italian design expertise to the product line. The company is also developing new machines for both E.S.E. and TEN systems designed by Trazzi.
- Sekem Initiative (Egypt)minorEnvironmental partnership for tree planting in Sekem, Egypt, started in 2012. Part of Amici's sustainability commitment to minimize CO2 emissions through reforestation.
- Antoetra (Madagascar)minorEnvironmental partnership for tree planting in Antoetra, Madagascar, started in 2020. Combined with Sekem, the company has planted more than 200,000 trees as part of its sustainability initiative.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Coffee friends competitors and assessment
Company assessmentDirect peers
- Pellini Caffè: Italian specialty coffee roaster offering beans, ground coffee, pods, and capsules. Comparable to Amici as a mid-sized Italian specialty roaster with E.S.E. and capsule offerings competing for similar shelf and D2C shelf space.
- Caffè Vergnano: Italian heritage coffee roaster offering E.S.E. pods, beans, capsules, and machines. Closely comparable to Amici as a family-owned Italian-style specialty coffee company with E.S.E. pod distribution and similar D2C positioning.
- Bialetti Industrie: Italian maker of the Moka Express and espresso accessories. Comparable to Amici's moka pot, accessory, and Italian-designed home espresso offering; both target the home Italian-style espresso enthusiast segment.
- Kimbo Caffè: Naples-based Italian coffee roaster selling beans, pods (E.S.E. and capsule), and ground coffee. Comparable to Amici as a Southern Italian-style specialty roaster with pod-based D2C offerings and food service distribution.
Others
- Alessi: Italian design house and existing Amici partner (Moka Pulcina). Comparable as an ecosystem partner/adjacent premium design brand rather than a direct competitor; relevant for benchmarking Amici's design-led premium positioning.
Broad incumbents
- De'Longhi: Italian home appliance manufacturer with a major espresso and pod/coffee machine portfolio. Comparable through Amici's machine line (La Piccola, LT1, Reniala, ZIP, MAXIBAR), though De'Longhi operates at mass-market scale.
- Smeg: Italian design-led home appliance maker including espresso and drip coffee machines. Comparable to Amici's design partnership approach (Trazzi, Alessi) and its positioning of coffee machines as lifestyle objects.
- illycaffè: Premium Italian espresso brand selling beans, E.S.E. pods, and capsules. Directly comparable to Amici's E.S.E. pod and Arabica blend offering, and notably shares the Illy family heritage (Amici's founder Francesco Illy).
- Lavazza: Italian coffee giant offering espresso blends, pods (Espresso Point, A Modo Mio, Blue), and machines. Directly comparable to Amici's blend-and-pod business with strong Italian heritage and a wider product range.
- Nespresso (Nestlé): Global leader in portioned coffee with proprietary capsule machines. Overlaps directly with Amici's closed pod-system model and premium D2C positioning, but at vastly larger scale and with plastic/aluminum capsules rather than paper.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Coffee friends social profiles
Digital presenceCoffee friends compliance and trust
Trust signalCompliance3 records
Coffee friends financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coffee friends leadership team
Management profileNumber of profiles
Profiles2 records
Coffee friends funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coffee friends M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coffee friends
What does Coffee friends do?
Amici Caffè sells premium coffee machines and proprietary paper pod coffee systems (TEN and E.S.E.) along with a curated nine-origin Arabica coffee blend. The product range includes home and professional espresso machines (La Piccola, LT1, Flytek TEN, Reniala R1, ZIP PRO 2, MAXIBAR), paper coffee pods, 250g whole bean and ground coffee, moka pots, designer porcelain chinaware, premium teas, and coffee accessories.
Is Coffee friends a public or private company?
Coffee friends is a private company. It is classified as family owned and is currently operating.
When was Coffee friends founded?
Coffee friends was founded in 1979. It employs 11 to 50 people.
Where is Coffee friends based?
Coffee friends is headquartered in Steinhausen, Switzerland, in the Europe region.
How does Coffee friends make money?
Six revenue lines are on record. Coffee Product Sales are the primary driver. The others are coffee Machines, accessories and Chinaware, subscriptions, gift Cards and tea and Delicacies.
Who are Coffee friends's main competitors?
Direct peers on record are Pellini Caffè, Caffè Vergnano, Bialetti Industrie and Kimbo Caffè. Alessi is listed as an others. Broad incumbents are De'Longhi, Smeg, illycaffè, Lavazza and Nespresso (Nestlé).
Does Coffee friends have an API?
No public API is recorded for Coffee friends.
What industry is Coffee friends in?
Coffee friends's product category is Specialty Coffee. Its primary akta.pro industry code is AFAFADAC, Coffee Blending & Flavoring. Its NAICS code is 311920 and its SIC code is 2080.