3sHealth

What 3sHealth does

3sHealth (legal name: Health Shared Services Saskatchewan) is a provincial Crown corporation established under the Health Shared Services Saskatchewan Act and headquartered in Regina, Saskatchewan. The organization operates as the mandated shared services provider for Saskatchewan's public health system, delivering seven core service lines: Employee Benefit Plans (serving ~49,500 members across 65 healthcare employers), Payroll and Scheduling (53,000+ employees), Dictation and Transcription (3M M*Modal Fluency Direct/Flex self-edit software for ~1,950 clinicians and 500,000+ annual reports), Linen Services (K-Bro contract covering 160+ facilities and 29M+ pounds annually), Contracting (2,400+ contracts exceeding $250M annually), Employee Family Assistance Program (TELUS Health-powered), and Transformational Services. Employees access services through the MyConnection HR/finance portal and My Canada Life at Work benefits platform, with the AIMS platform being implemented to replace legacy technology.

The organization functions as a government-mandated monopoly within Saskatchewan, governed by a Board of Directors appointed by the Lieutenant Governor in Council with strategic direction set by the Ministry of Health. 3sHealth has delivered $776.45 million in cumulative shared services savings since 2012 and reports 1.265 million lives positively impacted through its initiatives. Since April 2018, 3sHealth has operated under a self-sustaining funding model — no longer receiving direct Ministry funding — and generates revenue through service fees, contract rebates and dividends, and provincial contracting savings. Customer-facing portals enable direct self-service, while partnerships with Canada Life (benefits), TELUS Health (EFAP), K-Bro Linen Systems, 3M M*Modal (speech recognition), and SHEPP (pension administration) underpin service delivery. The organization does not operate outside Saskatchewan and is not publicly traded.

Name

3sHealth

Legal name

Health Shared Services Saskatchewan

Website

https://3shealth.ca

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

3sHealth is Saskatchewan's mandated provincial shared services Crown corporation, delivering payroll, benefits, contracting, linen, dictation/transcription, and transformational services to 65 healthcare employers and ~55,000 health system employees across the province.

Ownership category

akta.pro rank

Product category

Healthcare Administrative Services

NAICS

Health Care and Social Assistance (62), Agencies, Brokerages, and Other Insurance Related Activities (5242), Other Individual and Family Services (62419)

SIC

Services-Health Services (8000), Services-Miscellaneous Business Services (7380), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)

Keywords

• Healthcare shared services
• Employee benefits administration
• Payroll processing services
• Provincial procurement contracting
• Medical dictation transcription

Headquarters

HQ city

Regina

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Fees for Services: 3sHealth generates revenue through fees for services provided to health system partners. As of April 1, 2018, the organization implemented a self-sustaining funding model after no longer receiving Ministry of Health funding.
2. Contract Rebates and Dividends: Revenue generated through contract rebates and dividends from provincial contracting and linen services provision.
3. Provincial Contracting Savings: Collaborative contracting process reducing costs of medical surgical supplies, drugs, and services while maintaining quality and safety. Achieved $57.22 million in cumulative recurring contract savings from 2010 to 2023.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

3sHealth (Health Shared Services Saskatchewan) is a government-mandated shared services organization that delivers province-wide administrative services to Saskatchewan's health system. Its core offerings include payroll and scheduling, employee benefit plan administration, provincial contracting and procurement, linen services, dictation and transcription, and transformational consulting services for approximately 65 healthcare employers and 49,500-55,000 health system employees.

Product overview

3sHealth is a shared services organization delivering province-wide administrative services to Saskatchewan's health system. The portfolio consists of seven core service lines: Employee Benefit Plans (group life, health, dental, disability income for ~49,500 members), Payroll and Scheduling (processing for 53,000+ employees), Dictation and Transcription (Fluency software and medical transcription for ~1,950 clinicians), Linen Services (K-Bro contract for 160+ facilities, 29M+ lbs annually), Contracting (managing 2,400+ contracts worth $250M+), Employee Family Assistance Program (TELUS Health-powered 24/7 support), and Transformational Services (change management and consulting). These services are accessed through customer-facing platforms including MyConnection (HR/finance portal) and My Canada Life at Work (benefits claims), while the organization transitions to AIMS as its new integrated business administration system. 3sHealth's impact methodology tracks 1.26 million lives positively impacted and $776M+ in cumulative savings since 2012.

Differentiator

Problem solved

Functional benefit

Products and services

• Employee Benefit Plans 3sHealth administers group life insurance, extended health care, dental, disability income, and flexible spending account plans for approximately 49,500 health system employees across 65 healthcare employers in Saskatchewan.
• Payroll and Scheduling Payroll processing services for over 53,000 health system employees across Saskatchewan, supporting electronic staff scheduling, recruitment, training, and finance systems via the Integrated Human Resource Information System (iHRIS), Gateway Online, and Batch (AS/400) platforms.
• Dictation and Transcription Self-edit dictation software (Fluency Direct/Flex by 3M M*Modal) and professional transcription services enabling clinicians to dictate, edit, and approve patient care reports directly into electronic medical records. Transcribes over 500,000 acute care reports annually for approximately 1,950 clinicians with average 8.5-hour turnaround.
• Linen Services Provincial linen contract management with K-Bro Linen Systems Inc., supplying over 29 million pounds of linen annually to 160+ healthcare facilities, including independent quality testing, product standardization, and environmental sustainability improvements.
• Contracting Provincial procurement and supply chain services managing over 2,400 health system contracts worth more than $250 million annually for Saskatchewan Health Authority and Saskatchewan Cancer Agency, achieving $57.22 million in cumulative recurring contract savings from 2010 to 2023.
• Employee Family Assistance Program (EFAP) Confidential support services administered by TELUS Health providing 24/7 professional counseling, resources, and tools for work, health, and life concerns. Available to health system employees and dependents via phone, web, and mobile app.
• Transformational Services Leadership and consulting for transformational change initiatives including project management, change management, business analysis, and consulting services. Uses an internally developed Playbook methodology for guiding change from concept through execution.
• Patient Family Partners Volunteer program collaborating with patients and families to ensure 3sHealth's work focuses on best outcomes for patients. Patient Family Partners provide input to 3sHealth committees and projects.

Quantifiable outcome

• $776.45 million in cumulative shared service savings as of March 31, 2025
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Saskatchewan Health Authority (SHA)coreStrategic or Co-development PartnerThe largest healthcare organization in Saskatchewan, employing over 40,000 employees and physicians. SHA is the primary recipient of 3sHealth shared services including payroll, benefits, contracting, linen, dictation/transcription, and transformational services. Partners on environmental sustainability initiatives such as linen plastic elimination.
• eHealth SaskatchewancoreStrategic or Co-development PartnerDigital health services provider receiving dictation and transcription services. Operates MySaskHealthRecord enabling 753,599+ Saskatchewan citizens to access personal health information. Provides technical support for dictation services including 24/7 ServiceDesk.
• Saskatchewan Cancer AgencycoreStrategic or Co-development PartnerHealthcare agency receiving contracting services for procurement of goods and services. 3sHealth works in partnership with SCA to pursue integrated procurement approaches.
• TELUS HealthcoreStrategic or Co-development PartnerEFAP service provider offering Employee Family Assistance Program with 24/7 confidential support via phone, web (one.TELUSHealth.com), and mobile app. Provides wide range of immediate and voluntary supports for work, health, and life concerns.
• K-Bro Linen Systems Inc.coreStrategic or Co-development PartnerProvincial service provider for healthcare laundry managing linen supply to 160+ facilities with 29+ million pounds of linen annually. Accredited by Healthcare Laundry Accreditation Council. Collaborating on environmental sustainability including elimination of plastic bags.
• Canada LifecoreStrategic or Co-development PartnerBenefits administrator for Employee Benefit Plans processing extended health care and dental claims. Provides My Canada Life at Work online portal for claims submission, coverage verification, and direct billing provider search. Group number 335663.
• SHEPP (Saskatchewan Healthcare Employees' Pension Plan)minorStrategic or Co-development PartnerJointly trusteed multi-employer defined-benefit pension plan with 63,000+ members across 48 participating employers. Provides retirement security for Saskatchewan healthcare workers. Will onboard 3sHealth customers after board approval.
• SAHO Inc.minorStrategic or Co-development PartnerLabour and employee relations organization providing leadership in collective bargaining, job classification systems, and pay equity. 3sHealth provides payroll processing services to SAHO.
• Saskatchewan Health Quality CouncilminorStrategic or Co-development PartnerQuality improvement organization whose mandate is to accelerate improvement in healthcare quality. Works with patients, families, clinicians, administrators, and researchers.
• Saskatchewan Medical AssociationminorStrategic or Co-development PartnerProvincial division of Canadian Medical Association representing physicians. Negotiates for fee-for-service, salaried, and alternate payment physicians. Collaborates on dictation and transcription services.
• 3M M*ModalcoreTechnology or IntegrationTechnology provider for self-edit dictation software including Fluency Direct and Fluency Flex platforms. Provides voice, accent, and speech pattern recognition enabling clinicians to dictate directly into electronic medical records.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Vizient: Largest US healthcare performance improvement and GPO company providing supply chain, analytics, and advisory services to academic medical centers and health systems - operates a much larger but functionally similar GPO/shared services model serving member hospitals at scale.
• Oracle Health (Cerner): Large EHR and healthcare IT vendor providing electronic medical records, revenue cycle, and population health solutions - adjacent to 3sHealth's dictation/transcription integration (Fluency into EMR) and broader healthcare IT administration footprint via MyConnection.
• Premier Inc. US healthcare improvement company and GPO serving approximately 4,400 US hospitals and health systems with group purchasing, supply chain, and performance services - the largest US analogue to 3sHealth's provincial procurement mandate, scaled across a larger system.

Emerging players

• Symplr: Healthcare governance, risk management, and workforce/administrative SaaS provider serving health systems with vendor management, credentialing, and HR solutions - overlaps with 3sHealth's healthcare-administration software layer (MyConnection, benefits portals) and represents a software-led threat/disruptor.

Direct peers

• TransForm Shared Service Organization: Ontario-based shared service organization owned by five hospitals providing payroll, finance, supply chain, and IT services - operates an analogous shared-services mandate for healthcare in southwestern Ontario, making it a strong functional peer to 3sHealth's administrative service lines.
• HealthPRO Procurement Services: Canadian healthcare group purchasing organization providing provincial and national contracting for hospitals across Canada, including pharmacy, medical/surgical, and food services - directly comparable procurement consolidation model serving multiple health authorities.
• Shared Services West: Regional shared services organization in Southwestern Ontario serving hospitals with payroll, accounts payable, IT, and procurement functions - comparable operating model providing centralized administrative services to multiple healthcare organizations.
• Plexxus (formerly OHA Shared Services): Ontario hospital shared services organization providing supply chain, procurement, and contract services for Ontario hospitals - the closest Canadian analogue to 3sHealth's contracting and shared services model, also serving a provincial health system with mandated-scale GPO operations.

Others

• TELUS Health: Canadian health technology and benefits provider delivering EFAP, virtual care, pharmacy, and health benefits solutions - already 3sHealth's EFAP delivery partner but also a vendor competitor that could internalize more services like benefits administration.
• Saskatchewan Health Authority (SHA): Provincial health authority employing 40,000+ and the largest customer of 3sHealth; while not a competitor, SHA represents both the principal revenue source and the entity that could theoretically absorb shared services functions if provincial policy shifted.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/3shealth
• Xx.com/3sHealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 3sHealth