Iteam

Name

Iteam

Legal name

iteam s.a.

Website

https://iteam.gr

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Enterprise Software Solutions

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

akta.pro secondary industries

IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Custom software development
• Aviation software solutions
• Enterprise IT services
• SharePoint consulting
• Business process automation

Headquarters

HQ city

Pallíni

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Design, development, and delivery of custom software solutions tailored to client needs. Includes cloud and on-premises implementations using .NET, JAVA, SharePoint, Azure. Projects range from document management systems to aviation software.
2. BizSmart BPM Suite Distribution: Distribution and implementation of BizSmart Business Process Management Suite developed by partner Innovis. Iteam acts as a business partner and shareholder in Innovis.
3. SharePoint Services: Complete SharePoint services covering installation, configuration, migrations, integrations, infrastructure management, and portal development. Includes Quest SharePoint tools (Metalogix).
4. Software Testing Services: Test management, automated performance testing, manual and automated functional testing, and resale of testing software licenses from Micro Focus and Microsoft Azure DevOps.
5. Quest Software Resale & Support: Resale of Quest Software products including Toad for Oracle, Foglight, SharePlex, Metalogix tools. Iteam is a Silver+ Quest Software Partner providing full support and services in Greece, Cyprus, and Malta for over 15 years.
6. aviBright Aviation Software: Value-for-money cloud-based software solutions for airlines developed by aviBright SBU. Includes Cabin App (CLS), Disruption Management (Hyperion), Codeshare Management (Syndesis), Baggage Management, Uniform Management (Endysis), Central Notification System.
7. Azure Cloud Services: Azure-based cloud services including XaaS transitions, cloud strategy consulting, and IT Operations support delivered in partnership with Interworks SA.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Iteam S.A. designs, develops, and delivers custom enterprise software solutions and a proprietary aviation software suite (aviBright) for large and medium-sized enterprises across aviation, banking, telecommunications, pharmaceutical, energy, and public-sector verticals in Greece, Cyprus, and Malta. The company also distributes and implements the BizSmart Business Process Management Suite (developed by partner Innovis), and delivers SharePoint, AI/ML, business intelligence, software testing, and infrastructure management services as a Microsoft Gold, Quest Software Silver+, and Micro Focus Gold partner.

Product overview

Iteam S.A. is a dynamic technology solutions provider founded in 1999, offering a comprehensive portfolio of products and services. The company operates two main product lines: (1) aviBright, a Strategic Business Unit providing cloud-based aviation software solutions including CrewLifeSimple (cabin crew app), Hyperion (passenger disruption management), Syndesis (codeshare management), Endysis (uniform management), Mishandled Baggage Management Suite, Central Notification System, Aviation Analytics, and Borescope Inspection Management; and (2) BizSmart BPM Suite for business process automation, with a specialized BizSmart for Banks module. The company also provides AI & ML services across banking, aviation, maritime, telecom, retail, and betting sectors, alongside Custom Software Development, Software Testing, SharePoint Services, Infrastructure Management, Business Intelligence, and Azure Cloud Services.

Differentiator

Problem solved

Functional benefit

Brands

• aviBright: Strategic Business Unit (SBU) of iteam S.A. offering unique Value-for-Money cloud-based software solutions for airlines. Founded in 2012, aviBright develops solutions including CrewLifeSimple (CLS), Hyperion, Syndesis, Endysis, Mishandled Baggage Management Suite, Central Notification System, and Airline Business Intelligence.

Products and services

• CrewLifeSimple (CLS) Cabin crew operations and Flight Reporting application for airlines, integrating with AIMS, AMADEUS, and other third-party aviation systems. Aimed at airline flight operations digital transformation.
• Hyperion Passenger Disruption Management System enabling airlines to manage flight disruptions efficiently with real-time data and automated response workflows.
• Syndesis Codeshare Management System that transforms codeshare flight management into an easy, error-free process with SSIM file processing and schedule synchronization for airlines.
• Endysis Web-based Uniform Management System for centralized real-time uniform management from ordering and sizing to assignment and discard, with inventory monitoring and purchase forecasts.
• Mishandled Baggage Management Suite Comprehensive suite for managing mishandled baggage operations throughout the baggage journey lifecycle for airlines and ground handlers.
• Central Notification System (CNS) System for managing and communicating schedule, flight changes, and disruptions across airline operations.
• Aviation Analytics Business Intelligence Solution for airlines providing real-time overview of all important KPIs for top and middle management decision-making with live visualizations.
• Borescope Inspection Management System Web-based application allowing airlines to automate filing inspection reports, track pending inspections, plan future checks, and monitor the entire borescope inspection process including data and media documentation.
• Air-ADF (Electronic Airport Development Fee Software) Electronic Airport Development Fee software supporting all necessary workflows for fee calculation and approval, integrating with Air Operational Database (AODB) and Aeronautical Billing System (ABS) for airport operators.
• BizSmart BPM Suite Human-centric, extensible Business Process Automation solution developed by Innovis, distributed and implemented by iteam across banking, telecom, insurance, and services industries.
• Custom Software Development Custom software design, development, and delivery using .NET, JAVA, SharePoint, Azure, and Angular technologies. Over 400 solutions developed across 20+ years for enterprise clients.
• SharePoint Services Full spectrum SharePoint services including installation, configuration, migrations using Metalogix tools, integrations, infrastructure management, and portal development.
• Business Intelligence Services BI and Data Analytics services using Power BI and Qlik for dashboards, visualizations, reporting, data mining, ETL, OLAP, and drill-down capabilities across industries.
• AI & ML Services Custom AI and Machine Learning solutions including revenue optimization, fraud detection, dynamic pricing, churn prediction, NLP, computer vision, and predictive maintenance across banking, insurance, telecom, maritime, aviation, retail, and betting sectors.
• Software Testing Services Comprehensive software testing services including test management, automated performance testing, manual and automated functional testing, with resale of testing licenses from Micro Focus and Microsoft Azure DevOps.
• Infrastructure Management Services Quest Software solutions implementation and support for Microsoft Platform Management, One Identity, and Information and Systems Management across 150+ companies in Greece, Cyprus, and Malta.
• Azure Cloud Services Azure-based cloud services for XaaS and IT Operations transitions, provided in cooperation with Interworks SA, including cloud strategy consulting and IT Operations support.

Quantifiable outcome

• Over 50 custom technology solutions delivered to Aegean Airlines since 2012
• +5 more outcomes

Named customers21 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability10 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• GRTB (Greek Software Testing Board)minorStrategic or Co-development PartnerIteam and GRTB (representative for Greece for the International Software Testing Qualifications Board) initiated a partnership in software testing in November 2017. Iteam became the first ISTQB Silver Partner in Greece. Both parties work together to promote the specialization of software testers.
• Quest SoftwarecoreTechnology or IntegrationIteam is a Silver+ Quest Software Partner and authorized reseller for Greece, Cyprus, and Malta for over 15 years. Provides consulting, implementation, and support services for all major Quest products including Toad for Oracle, Foglight, SharePlex, Metalogix Content Matrix, Metalogix ControlPoint, Metalogix Sensitive Content Manager, and other SharePoint management tools.
• MicrosoftcoreTechnology or IntegrationGold Microsoft Certified Partner in Application Development. Iteam provides infrastructure, databases, and intranet monitoring solutions in close collaboration with Microsoft. Azure certified experts deliver cloud services.
• Micro FocuscoreTechnology or IntegrationIteam has achieved Micro Focus Gold Partner certification for Application Delivery Management and Application Modernization categories. Reseller of all Micro Focus solutions. Certified in Functional, Load, Performance, and Mobile Testing Projects.
• InnoviscoreStrategic or Co-development PartnerIteam is a Business Partner of Innovis and participates in Innovis's share capital. Innovis developed BizSmart BPM Suite which iteam distributes and implements. Innovis is active in workflow management, HR management, information management, e-learning, and performance measurement software.
• Aegean AirlinescoreStrategic or Co-development PartnerIn 2012, Aegean Airlines chose iteam to design and develop technology solutions. This led to the creation of aviBright SBU within iteam SA. Over 60 aviation-specific solutions have been developed for the airline, with more than 50 custom technology solutions delivered.
• Quest Software SharePoint Tools (Metalogix)coreTechnology or IntegrationThrough Quest Software partnership, iteam resells Metalogix tools for SharePoint management: Content Matrix (migration), ControlPoint (permissions/auditing), Sensitive Content Manager (DLP), Essentials for Office 365, StoragePoint (RBS), Backup for SharePoint, Diagnostic Manager, Replicator, Archive Manager for Exchange, and Archive Manager for Files.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• InTTrust: Greek IT consulting and software development company serving financial services and public sector with custom application development and SharePoint/BI services. Comparable in scale and vertical mix.
• Cosmos Consulting: Greek Microsoft-focused IT services and consulting firm delivering SharePoint, custom development and cloud projects to Greek enterprises. Directly overlaps Iteam's Microsoft Gold partner stack and target verticals.
• Netcompany-Intrasoft: Greek-origin IT services firm (now part of Denmark's Netcompany) delivering large-scale custom software, systems integration and digital transformation to EU institutions, banks and telecoms. A larger-scale version of Iteam's enterprise IT services model.
• IBS Software: India-headquartered aviation software specialist providing crew management, disruption, cargo and passenger solutions to airlines globally. Most direct functional competitor to aviBright's product portfolio.
• Uni Systems: Greek-headquartered IT services and systems integration firm serving banks, telecoms and public sector in Greece and broader EMEA. Closest like-for-like Greek IT services peer to Iteam, with similar Microsoft Gold partnership and enterprise client base.
• Bizagi: BPM and low-code workflow automation platform vendor competing head-to-head with Innovis's BizSmart suite (which Iteam distributes) for business process automation projects in banking, telecom and insurance.
• Info Quest Technologies: Greek IT solutions provider offering custom software, infrastructure, BI and security services to Greek enterprises and banks. Directly comparable by geography, customer profile and solution portfolio.

Broad incumbents

• SITA: Global aviation IT and communications specialist serving airports, airlines and air traffic management. Overlaps with Iteam's aviation and airport technology work (e.g., Air-ADF for Fraport Greece) at much larger scale.
• Lufthansa Systems: Aviation IT subsidiary of Lufthansa Group offering a broad portfolio of airline operations, crew, network and disruption management software. A larger incumbent in the same aviation software category that aviBright targets.
• Amadeus IT Group: Global travel technology incumbent providing airline passenger service systems, disruption and operations platforms. aviBright's CLS integrates with Amadeus, highlighting both the partnership opportunity and the much larger competitive threat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/iteamsa
• LinkedIngr.linkedin.com/company/iteam-technology-solutions-s-a-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iteam