Infotex
Infotex is a US-based managed security services provider founded in 2000, serving community banks and financial institutions with its proprietary Triguard SIEM, 24/7 SOC monitoring, MDR, IT audits, and cybersecurity awareness training under a consultative direct-sales model.
- Company typePrivate
- Founded2000
- HeadquartersKokomo, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Infotex does
Infotex is a privately held, US-based managed security services provider (MSSP) focused on community banks and small-to-mid-sized financial institutions. Operating from Indiana since 2000, the company delivers managed detection and response, 24/7/365 Security Operations Center monitoring, and a comprehensive portfolio of cybersecurity assessments and training under a consultative, direct enterprise sales model.
The technical core is Triguard, Infotex's proprietary Security Information and Event Management (SIEM) platform with 20+ years of continuous development. Triguard is offered as either a physical or virtual appliance and is described as providing real-time health reporting, customizable reporting, and secure archiving, with the ability to ingest logs from a range of third-party EDR/MDR/XDR tools (SentinelOne is the named core integration). The managed stack is differentiated by a "human eyes on all networks" operating model: SOC analysts rather than purely automated detection perform continuous triage, and detection signatures are customized per client environment rather than deployed as generic rulesets. Adjacent security services include Microsoft 365 log monitoring, rogue device detection, IT audits, penetration testing, blue team testing, incident response testing, pretext calling (including voice cloning for executive testing), physical breach attempts, and policy/procedure development supported by a library of 300+ boilerplates and a recurring stream of awareness posters, webinars, and workshops.
The business model combines recurring managed services (MSSP contracts anchored on Triguard and MDR) with one-time and recurring assessment/professional-services engagements and education/awareness content subscriptions. Pricing is not publicly disclosed; all service inquiries route through a dedicated portal (offerings.infotex.com) and a "talk with an analyst" intake. Customer acquisition is direct and consultative, targeting CISOs and IT governance decision-makers at financial institutions, with no channel partner or reseller network and no disclosed international footprint.
Infotex firmographics
Firmographics- Name
- Infotex
- Legal name
- Infotex, Inc.
- Website
- https://my.infotex.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Infotex is a US-based managed security services provider founded in 2000, serving community banks and financial institutions with its proprietary Triguard SIEM, 24/7 SOC monitoring, MDR, IT audits, and cybersecurity awareness training under a consultative direct-sales model.
- Ownership category
- akta.pro rank
Infotex industry classification
Industry- Product category
- Managed Security Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Security Incident Response (IR) & Digital Forensics Services (BPAEADAI)
Keywords
Where Infotex is headquartered
LocationHeadquarters
- HQ city
- Kokomo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Infotex business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Security Services (MSSP): Recurring managed security services including Network Monitoring, Managed SIEM (Triguard), Managed Detection and Response (MDR), and Rogue Device Detection. Provided 24/7/365 through a dedicated Security Operations Center.
- Risk Measurement Services: One-time and recurring assessment services including IT Audits & Assessments, Penetration Testing, Blue Team Testing, Incident Response Testing, and Pretext Calling / Voice Cloning.
- Risk Response Services: Strategic cybersecurity consulting, policy and procedure development, awareness training, and educational content including webinars, workshops, and video libraries.
- Awareness and Education: Educational offerings including webinars, workshops, video libraries, awareness posters, and a resource library. Also includes downloadable boilerplate kits and guidance summaries.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Infotex product offering
Product offeringCore offering
Infotex is a managed security service provider (MSSP) that delivers cybersecurity services to community banks and financial institutions, built around its proprietary Triguard SIEM platform. The company provides 24/7/365 Security Operations Center monitoring, managed detection and response (MDR), network monitoring, IT audits and assessments, penetration testing, incident response testing, social engineering assessments (pretext calling and physical breach attempts), policy and procedure development, and security awareness training programs.
Product overview
Infotex is a managed security services provider (MSSP) offering a comprehensive portfolio centered around its proprietary Triguard SIEM platform. The core offering combines Triguard (available as traditional or virtual appliance deployment) with managed detection and response services, network monitoring, and security consulting. The product suite spans security assessments (penetration testing, blue team testing, incident response testing), social engineering services (pretext calling with voice cloning, physical breach attempts), policy development, and security awareness training with a library of over 300 boilerplates and regularly published awareness posters. The company primarily serves financial institutions with 24/7/365 SOC monitoring and human analyst oversight.
Differentiator
Problem solved
Functional benefit
Brands
- Triguard: The company's SIEM (Security Information and Event Management) product, a comprehensive security monitoring solution with real-time health reporting, customizable reporting, and secure archiving. The product has been in development for over 20 years.
- Vigilize
Products and services
- Triguard Managed SIEM Proprietary SIEM platform featuring real-time health reporting, customizable reporting, and secure archiving. Developed over 20+ years and deployed as physical or virtual appliance. Designed for financial institutions requiring tailored security monitoring.
- Managed Detection and Response (MDR) Managed endpoint detection and response service utilizing software agents running on endpoint hosts to record, analyze, and report local user and system activity. Leverages SentinelOne technology.
- Network Monitoring & Management
- Microsoft 365 Log Monitoring
- Rogue Device Detection (RDD)
- IT Audits & Assessments
- Penetration Testing
- Blue Team Testing
- Incident Response Testing
- Pretext Calling / Voice Cloning
- Physical Breach Attempts (PBA)
- Policy & Procedure Development
- Cybersecurity Consulting Services
- Security Awareness Training
Quantifiable outcome
- 15-minute average response time for security incidents
- +2 more outcomes
Companies that use Infotex
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Infotex technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Infotex partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SentinelOnecoreInfotex utilizes SentinelOne as part of its Managed Detection and Response (MDR) operations. The company continuously tests SentinelOne to validate prevention capabilities and ensures clients can rely on it. Infotex can either set clients up with a SentinelOne MDR solution or manage an existing SentinelOne deployment.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Infotex competitors and assessment
Company assessmentDirect peers
- eSentire: eSentire is a pure-play MDR provider offering 24/7 SOC services to mid-market and regulated industries including financial services. Its subscription model, threat hunting, and human-analyst-led approach directly overlap Infotex's Triguard-based MSSP offering.
- Arctic Wolf Networks: Arctic Wolf provides managed detection and response and 24/7 SOC-as-a-service to SMB and mid-market organizations. It competes head-to-head with Infotex's managed SIEM, MDR, and SOC offerings for community bank and small financial institution customers.
- Expel: Expel delivers MDR and SOC-as-a-service with a focus on transparency and customer experience, serving mid-market customers including financial institutions. It overlaps Infotex on managed detection, response, and SIEM management services.
- Netsurion: Netsurion delivers managed SIEM, MDR, and network security with a strong focus on small and mid-sized businesses including banks and credit unions. Its co-managed SIEM and EventTracker platform compete directly with Infotex's Triguard offering in the community bank vertical.
- Magna5: Magna5 provides managed IT and security services including 24/7 SOC, SIEM, MDR, and compliance support to mid-market and regulated industries. Its bundled MSSP offering competes with Infotex for community bank and small financial institution contracts.
- Dataprise: Dataprise is an MSSP providing managed security, SIEM, and compliance services to mid-market organizations across the US, including financial services customers. Its bundled security and IT management approach competes with Infotex in the regional mid-market segment.
Broad incumbents
- Rapid7: Rapid7 offers a managed security and SIEM/MDR platform (InsightIDR, MDR) alongside vulnerability management. While broader than Infotex, it competes for the same financial institution customers evaluating managed detection and SIEM capabilities.
- Trustwave: Trustwave is a large MSSP with a long-standing financial services and banking security practice, offering managed SIEM, MDR, penetration testing, and compliance services. It competes with Infotex in the community bank segment but serves a much broader portfolio of enterprise customers.
- Secureworks: Secureworks provides managed security services, MDR, and threat intelligence to enterprises including financial institutions globally. Its Taegis platform and 24/7 SOC compete with Infotex's Triguard-based service at larger financial institutions.
Regional players
- BlackPoint IT: BlackPoint IT is a Pacific Northwest-based MSSP offering managed security, compliance, and IT services to financial institutions and SMBs. It is comparable to Infotex in offering managed SIEM and compliance-focused security to community banks, though it operates in a different geographic territory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Infotex social profiles
Digital presenceInfotex financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infotex leadership team
Management profileNumber of profiles
Profiles5 records
Infotex funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infotex M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infotex
What does Infotex do?
Infotex is a managed security service provider (MSSP) that delivers cybersecurity services to community banks and financial institutions, built around its proprietary Triguard SIEM platform. The company provides 24/7/365 Security Operations Center monitoring, managed detection and response (MDR), network monitoring, IT audits and assessments, penetration testing, incident response testing, social engineering assessments (pretext calling and physical breach attempts), policy and procedure development, and security awareness training programs.
Is Infotex a public or private company?
Infotex is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Infotex founded?
Infotex was founded in 2000. It employs 11 to 50 people.
Where is Infotex based?
Infotex is headquartered in Kokomo, United States, in the North America region.
How does Infotex make money?
Four revenue lines are on record. Managed Security Services (MSSP) is the primary driver. The others are risk Measurement Services, risk Response Services and awareness and Education.
Who are Infotex's main competitors?
Direct peers on record are eSentire, Arctic Wolf Networks, Expel, Netsurion, Magna5 and Dataprise. Broad incumbents are Rapid7, Trustwave and Secureworks. BlackPoint IT is listed as a regional player.
Does Infotex have an API?
No public API is recorded for Infotex.
What industry is Infotex in?
Infotex's product category is Managed Security Services. Its primary akta.pro industry code is BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 54151 and its SIC code is 7370.