BlackPoint IT Services
BlackPoint IT Services is a managed IT and cybersecurity provider serving mid-market clients in regulated industries. Following its July 2025 merger with CompassMSP, the combined platform delivers coast-to-coast managed IT, SOC, vCIO/vCISO, unified communications, cloud, and compliance services.
- Company typePrivate
- Founded1985
- HeadquartersWest Hartford, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What BlackPoint IT Services does
BlackPoint IT Services was a managed IT and cybersecurity services provider serving mid-market clients in regulated industries, including healthcare, financial services, legal, manufacturing, government, insurance, education, and nonprofits. Its core offering combined proactive managed IT (24/7 service desk, fully managed and co-managed models, IT modernization) with a 24/7 in-house Security Operations Center, vCIO and vCISO advisory, unified communications, and cloud infrastructure services built on AWS, Microsoft Azure, 8x8, SentinelOne, and Datto. Revenue was driven by recurring managed service contracts, with revenue mechanics not publicly disclosed.
In September 2024 Agellus Capital recapitalized the company to fund organic growth and acquisitions in the fragmented MSP market; in July 2025 BlackPoint merged with CompassMSP to form a nationwide IT and cybersecurity platform operating under the CompassMSP name, with Michael Rapp as CEO of the combined entity and a footprint of 30+ offices across all major U.S. regions. The combined platform carries an extensive compliance portfolio (SOC 1/2 Type I & II, HIPAA/HITECH, HITRUST CSF, PCI DSS, CMMC Levels 1-3 with RPO status, NIST 800-171, NYDFS 500, GDPR, CCPA, NERC CIP, FedRAMP Moderate, ISO 27001) and has begun productizing an AI Enablement & Automation line, though proprietary AI/ML technology is not part of the offering. The go-to-market is enterprise field sales targeting mid-sized businesses, supplemented by inside sales and a technology partner ecosystem.
BlackPoint IT Services firmographics
Firmographics- Name
- BlackPoint IT Services
- Legal name
- CompassMSP
- Website
- https://blackpoint-it.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- BlackPoint IT Services is a managed IT and cybersecurity provider serving mid-market clients in regulated industries. Following its July 2025 merger with CompassMSP, the combined platform delivers coast-to-coast managed IT, SOC, vCIO/vCISO, unified communications, cloud, and compliance services.
- Ownership category
- akta.pro rank
BlackPoint IT Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519), Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where BlackPoint IT Services is headquartered
LocationHeadquarters
- HQ city
- West Hartford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
BlackPoint IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services providing ongoing technology support, monitoring, and management for business clients.
- Cybersecurity Services: Cybersecurity services including threat detection, protection, and incident response for business clients.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
BlackPoint IT Services product offering
Product offeringCore offering
BlackPoint IT Services (now operating as CompassMSP after the July 2025 merger) provides recurring managed IT services, 24/7 cybersecurity monitoring, regulatory compliance management, cloud infrastructure management, unified communications, and AI enablement to mid-market businesses. Services are delivered through a closed-loop model that integrates Security Operations Center (SOC) analysts with infrastructure teams, supported by vCIO and vCISO advisory, and packaged across six solution lines: Managed IT, Cybersecurity & Advisory, Compliance & Risk, AI Enablement & Automation, Telecom & Unified Communications, and Cloud & Infrastructure.
Product overview
BlackPoint IT Services (merged with CompassMSP in July 2025) offers a unified platform of managed IT, cybersecurity, and cloud services. The core product portfolio spans Managed IT (including Fully Managed IT, Co-Managed IT, IT Modernization, and Microsoft 365 integration), Cybersecurity & Advisory (with Core Defense, Apex Security, and vCISO tiers), Compliance & Risk (covering CMMC Readiness, HIPAA/HITRUST, and NIST Framework), AI Enablement & Automation (including Secure AI and Workflow Automation), Telecom & Unified Communications (Hosted VoIP, UCaaS, Contact Center), and Cloud & Infrastructure (Azure/AWS support, Backup & Recovery, Business Continuity). The platform operates as an integrated, closed-loop model where security operations and infrastructure teams collaborate to reduce mean time to recovery. Key differentiators include 24/7 SOC monitoring, vCIO advisory services, and specialized compliance solutions for regulated industries including healthcare, financial services, legal, manufacturing, and government.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Strategic managed IT support providing day-to-day IT operations, planning, and maintenance to keep systems reliable and predictable for mid-market businesses.
- Cybersecurity & Advisory Comprehensive cybersecurity services including threat detection, vCISO advisory, incident response, and ransomware protection delivered via the in-house 24/7 Security Operations Center for regulated mid-market organizations.
- Compliance & Risk Management Regulatory compliance management service covering HIPAA, HITRUST, FINRA, PCI DSS, CMMC, NIST 800-171, NYDFS 500, GDPR, and other frameworks, providing audit-ready documentation for mid-market organizations in regulated industries.
- AI Enablement & Automation AI modernization and automation service helping mid-market organizations evaluate AI risks, establish governance frameworks, and implement secure AI tools to modernize the workforce without exposing data.
- Telecom & Unified Communications Unified communications service offering Hosted VoIP, contact center solutions, scalable UCaaS, and carrier connectivity for hybrid workforces.
- Cloud & Infrastructure Cloud strategy, migration, and infrastructure management service for Microsoft Azure and AWS environments, including cloud architecture, network design, backup, disaster recovery, and ongoing infrastructure management.
Quantifiable outcome
- 73% fewer incidents through proactive IT approach
- +8 more outcomes
Companies that use BlackPoint IT Services
Customer profileNamed customers18 records
Segments12 records
Ideal customer profiles5 records
BlackPoint IT Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability1 record
BlackPoint IT Services partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Agility Communications GroupcoreBlackPoint IT Services acquired Agility Communications Group in November 2022 to expand its IT and telecommunications capabilities across the US, Asia, and Europe.
- AWScoreAmazon Web Services cloud partnership providing Azure and AWS support, cloud strategy and migration, and infrastructure management.
- Microsoft AzurecoreMicrosoft Azure partnership for cloud infrastructure, M365 integration, and Azure support services.
- 8x8core8x8 UCaaS partnership for unified communications including hosted VoIP, contact center solutions, and scalable UCaaS.
- SentinelOnecoreSentinelOne partnership for endpoint detection and response (EDR) and advanced cybersecurity protection.
- DattocoreDatto partnership for backup and disaster recovery solutions, data backup and recovery services.
- CynomicoreCynomi vCISO platform partnership providing advanced security assessments and strategic executive-level security leadership.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
BlackPoint IT Services competitors and assessment
Company assessmentDirect peers
- CompassMSP: Direct merger counterpart that combined with BlackPoint IT in July 2025 to form the current nationwide platform. Pre-merger CompassMSP was a comparable mid-market managed IT and cybersecurity provider with overlapping service portfolio, regulatory certifications, and vertical focus.
- Dataprise: National managed IT, cybersecurity, and cloud services provider targeting mid-market and enterprise clients. Overlapping managed services portfolio with strong SOC and compliance offerings make it a head-to-head competitor in regulated verticals.
- Thrive: NextGen is a managed IT and cybersecurity provider serving mid-market clients with a national footprint. Comparable service model (managed IT + SOC + compliance advisory) and similar vertical mix make it one of the closest post-merger direct peers to CompassMSP.
- Ntiva: Mid-market MSP and MSSP offering managed IT, cybersecurity, cloud, and UCaaS across multiple U.S. regions. Directly comparable in target customer (mid-market), service mix, and compliance-led go-to-market approach.
- Magna5: PE-backed managed IT and cybersecurity services provider serving mid-market clients with 24/7 SOC, UCaaS, and compliance services. Closely comparable business model and PE-backed growth playbook.
Others
- SentinelOne: Endpoint security vendor whose EDR/XDR platform is integrated into CompassMSP's cybersecurity bundle. Listed as a technology partner; adjacent ecosystem participant rather than a direct competitor, but increasingly competing downmarket as autonomous SOC offerings mature.
Emerging players
- eSentire: Pure-play MDR/MSSP providing 24/7 SOC and threat response services. Comparable in security operations capability but more specialized than CompassMSP's broader managed IT bundle; represents a potential niche competitor or partner.
- Arctic Wolf: Fast-growing MDR provider with a security operations platform targeting mid-market customers. Overlaps with CompassMSP's Core Defense and Apex Security offerings; a key competitor in the bundled SOC space.
Broad incumbents
- DXC Technology: Large-scale IT services and systems integrator offering managed IT, security, and cloud services. Competes with CompassMSP primarily at the larger end of the mid-market and in regulated industries where compliance scale matters.
- Kyndryl: Global managed infrastructure services provider that competes broadly in IT managed services for mid-market and enterprise. Larger and broader portfolio, but overlaps in managed IT, cloud, security operations, and compliance advisory.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
BlackPoint IT Services social profiles
Digital presenceBlackPoint IT Services compliance and trust
Trust signalCompliance16 records
BlackPoint IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
BlackPoint IT Services leadership team
Management profileNumber of profiles
Profiles1 record
BlackPoint IT Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
BlackPoint IT Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BlackPoint IT Services M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BlackPoint IT Services
What does BlackPoint IT Services do?
BlackPoint IT Services (now operating as CompassMSP after the July 2025 merger) provides recurring managed IT services, 24/7 cybersecurity monitoring, regulatory compliance management, cloud infrastructure management, unified communications, and AI enablement to mid-market businesses. Services are delivered through a closed-loop model that integrates Security Operations Center (SOC) analysts with infrastructure teams, supported by vCIO and vCISO advisory, and packaged across six solution lines: Managed IT, Cybersecurity & Advisory, Compliance & Risk, AI Enablement & Automation, Telecom & Unified Communications, and Cloud & Infrastructure.
Is BlackPoint IT Services a public or private company?
BlackPoint IT Services is a private company. It is classified as private equity controlled and is currently acquired.
When was BlackPoint IT Services founded?
BlackPoint IT Services was founded in 1985. It employs 51 to 100 people.
Where is BlackPoint IT Services based?
BlackPoint IT Services is headquartered in West Hartford, United States, in the North America region.
How does BlackPoint IT Services make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services.
Who are BlackPoint IT Services's main competitors?
Direct peers on record are CompassMSP, Dataprise, Thrive, Ntiva and Magna5. SentinelOne is listed as an others. Emerging players are eSentire and Arctic Wolf. Broad incumbents are DXC Technology and Kyndryl.
Does BlackPoint IT Services have an API?
No public API is recorded for BlackPoint IT Services.
What industry is BlackPoint IT Services in?
BlackPoint IT Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 5415 and its SIC code is 7370.