Carlsbad Medical Center

What Carlsbad Medical Center does

Carlsbad Medical Center is a 99-bed acute care community hospital located at 2430 West Pierce Street in Carlsbad, New Mexico, providing inpatient, outpatient, diagnostic, surgical, and 24/7 emergency services to the residents of Carlsbad and surrounding Eddy County. The hospital operates as part of the AllianceHealth Oklahoma network within the broader CHSPSC, LLC (Community Health Systems) corporate umbrella, sharing utilization management, quality improvement, payment, and administrative functions with affiliated entities. Its service portfolio spans cancer care (including infusion therapy, radiation oncology, and breast surgery), cardiac care (catheterization, cardiac rehab, cardiovascular imaging), maternity, orthopedics, diagnostic imaging (digital/3D mammography, breast MRI, CT, MRI, nuclear medicine, ultrasound, bone densitometry), surgical services (including robotic-assisted surgery), pediatrics, wound care, sleep disorders, stroke care, and an award-recognized acute inpatient rehabilitation unit with ten private rooms.

The hospital is complemented by Pecos Valley Physician Group, a multi-specialty affiliated physician management group providing coordinated primary and specialty care, with a shared physician directory listing 261 providers. Carlsbad Medical Center holds Joint Commission accreditation, complies with HIPAA, Section 1557, and New Mexico SB71 requirements, and participates in the Quality Healthcare Alliance Texas and Oklahoma accountable care organization.

The business model is a fee-for-service acute care hospital generating revenue through inpatient admissions, emergency department visits, outpatient procedures, diagnostic imaging, surgical cases, rehabilitation therapy, and ancillary services billed to Medicare, commercial insurers, and self-pay patients (with MDSave available for self-pay and eligibility services assisting uninsured patients). Distribution is direct-to-consumer via the physical facility, online scheduling (Inquicker platform), telehealth visits, and physician referrals, supported by a community-focused marketing stack including a Facebook presence, a Live Healthy monthly email newsletter, an online health library of over 1,600 articles, free online heart and joint pain self-assessment tools, and community benefit programs such as the Jars of Love Peanut Butter Drive.

Name

Carlsbad Medical Center

Legal name

Carlsbad Medical Center

Website

https://carlsbadmedicalcenter.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Carlsbad Medical Center is a 99-bed for-profit acute care hospital in Carlsbad, New Mexico, offering emergency, inpatient, outpatient, surgical, cancer, cardiac, maternity, orthopedic, diagnostic imaging, and rehabilitation services to the local community through its facility and the affiliated Pecos Valley Physician Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Carlsbad

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Patient Care Services: The hospital generates revenue through providing medical services to patients, including inpatient care, outpatient services, emergency department visits, diagnostic imaging, laboratory services, surgical services, and rehabilitation therapy. Services are billed to patients and their insurance providers including Medicare.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Carlsbad Medical Center is a 99-bed community acute care hospital in Carlsbad, New Mexico, providing inpatient, outpatient, diagnostic, medical, surgical, and emergency services. The hospital operates as part of the AllianceHealth Oklahoma network, which is owned by CHSPSC, LLC, a subsidiary of Community Health Systems, and serves Carlsbad and the surrounding southeastern New Mexico region.

Product overview

Carlsbad Medical Center operates a 99-bed acute care hospital in Carlsbad, New Mexico, providing a comprehensive range of inpatient, outpatient, diagnostic, medical, surgical, and emergency services. The hospital's core services include Emergency Services, Cancer Care, Heart Care, Maternity Care, Orthopedic Services, Diagnostic Imaging, Therapy Services, and Surgical Services. The facility is complemented by an affiliated multi-specialty physician management group called Pecos Valley Physician Group. Digital health offerings include Online Scheduling for appointments (both in-person and telehealth), a Patient Portal for accessing medical records, Online Bill Pay, and various free health assessment tools (Heart Health Assessment, Joint Pain Assessment). The hospital also operates specialized centers for Wound Care, Sleep Disorders, and maintains an Acute Inpatient Rehabilitation Unit with ten private rooms that has received recognition from Uniform Data System for Medical Rehabilitation Programs. Allied Health services include a Health Library with over 1,600 educational articles and a monthly Live Healthy e-newsletter.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services Round-the-clock emergency department providing immediate medical care for acute injuries, illnesses, and life-threatening conditions to patients in Carlsbad, NM and the surrounding region.
• Cancer Care (Oncology) Services Oncology service line offering cancer screening, diagnosis (including digital mammography, breast MRI, and stereotactic biopsy), and treatment for community patients.
• Heart Care / Cardiovascular Services Heart care / cardiac service line providing diagnostic, treatment, and rehabilitation services for cardiovascular patients, including cardiac rehabilitation.
• Maternity Care Services Maternity service line providing obstetric care, labor and delivery, and postpartum services for expectant mothers and newborns.
• Orthopedic Services Orthopedic service line delivering evaluation, treatment, and rehabilitation for bone, joint, and musculoskeletal conditions.
• Surgical Services Inpatient and outpatient surgical service line providing general and specialty surgical procedures to community patients.
• Diagnostic Imaging Services Diagnostic imaging service offering digital mammography, breast MRI, stereotactic biopsy, ultrasound, CT, and related imaging studies for inpatients, outpatients, and physician-referred patients.
• Wound Care Services Wound care service line delivering evaluation and treatment for chronic, non-healing, and complex wounds.
• Sleep Disorders Center Sleep medicine service line providing sleep study evaluation, diagnosis, and treatment for patients with sleep disorders.
• Stroke Care Services Stroke care service line delivering emergent stroke evaluation, treatment, and inpatient stroke management, recognized for a 100% SSER reduction.
• Acute Inpatient Rehabilitation Unit Acute inpatient rehabilitation unit providing intensive rehabilitation therapy for post-acute and post-surgical patients requiring multidisciplinary rehabilitation.
• Therapy Services Outpatient physical, occupational, and speech therapy service line supporting rehabilitation for community patients.
• Pediatric Services Pediatric service line delivering inpatient and outpatient care for infants, children, and adolescents.
• Critical Care Medicine Intensive care / critical care service line delivering care for critically ill and post-operative patients.
• Urology Services Urology service line providing evaluation, diagnosis, and treatment of urinary tract and related conditions.
• Women's Health Services Women's health service line delivering preventive, obstetric, gynecologic, and related specialty care for women in the community.
• Laboratory and Pathology Services Hospital-based clinical laboratory and pathology service providing diagnostic testing for inpatients, outpatients, and physician-referred patients.
• Pharmacy Services Hospital-based inpatient and outpatient pharmacy service line supporting medication management for hospitalized patients and the broader community.
• Pecos Valley Physician Group On-campus multi-specialty physician practice group providing primary care and specialty physician visits and referrals within the Carlsbad Medical Center campus.
• Telehealth Services Telehealth service line enabling patients to consult with clinicians remotely for follow-up visits and select ambulatory care needs.

Quantifiable outcome

• 100% reduction in Serious Safety Event Rate (SSER) since beginning continuous safety improvement work
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Pecos Valley Physician GroupcoreStrategic or Co-development PartnerPecos Valley Physician Group is a multi-specialty physician management group based in Carlsbad, New Mexico. The group is affiliated with Carlsbad Medical Center and provides primary care and specialty physician services. The partnership enables integrated healthcare delivery through shared electronic medical records and coordinated care across multiple specialties.
• Jonah's House Food PantryminorOthersCommunity partnership through Carlsbad Medical Center's Jars of Love Peanut Butter Drive. The hospital collected 1,480 jars of peanut butter and nut butters donated to Jonah's House food pantry to address hunger in the local community.
• Healthy Woman Program PartnersminorOthersThe hospital's Healthy Woman program connects women with healthcare resources and education for preventive care and early detection of health conditions including breast cancer and gynecologic cancers.
• Quality Healthcare Alliance Texas and OklahomacoreStrategic or Co-development PartnerCarlsbad Medical Center participates in the Quality Healthcare Alliance Texas and Oklahoma, an accountable care organization and clinically integrated network. The alliance enables collaboration in quality assessment, improvement activities, and coordinated patient care across participating healthcare entities.
• CHSPSC, LLC and AffiliatescoreOthersCarlsbad Medical Center is part of the CHSPSC, LLC affiliated network of healthcare providers. CHSPSC provides shared services including utilization management, quality improvement, payment activities, and administrative support for high-quality patient care across all affiliated covered entities.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Artesia General Hospital: Small community hospital located just 35 miles from Carlsbad in Artesia, NM. Same rural acute-care model with comparable bed count, sharing the Eddy County referral economy and competing for primary care and emergency volume.
• MountainView Regional Medical Center: Larger acute care hospital in Las Cruces, NM, providing many of the same service lines (cardiac, oncology, orthopedic, robotic surgery, imaging). Represents the next-tier referral destination for southern New Mexico and a potential outmigration competitor.
• Memorial Medical Center (Las Cruces): Acute care hospital in Las Cruces, NM, with comparable general medical/surgical, cardiac, and emergency services. Operates as a competing regional referral site for southern New Mexico patients.
• Eastern New Mexico Medical Center: Community acute care hospital in Roswell, NM, operating at similar scale with overlapping service lines (emergency, surgery, cardiac, imaging, maternity) — directly competes for Eddy County outmigration and Chaves County patients.

Broad incumbents

• CHRISTUS St. Vincent Regional Medical Center: Non-profit regional medical center in Santa Fe, NM, providing the same core acute care service lines at a larger scale. Competes for higher-acuity referrals from Carlsbad and northern Eddy County.
• University of New Mexico Hospital: State's only academic medical center and Level I trauma center, headquartered in Albuquerque. Competes with Carlsbad for complex cases, specialty referrals, and physician recruitment in the New Mexico market.
• AllianceHealth Deaconess: Another AllianceHealth Oklahoma community hospital under the CHSPSC umbrella. Useful for benchmarking operating performance, physician integration model, and network-level service-line strategy.
• AllianceHealth Durant: Sibling AllianceHealth Oklahoma hospital within the CHS/AllianceHealth network. Shares corporate parentage, shared services infrastructure, and the same operating playbook, making it a directly comparable system peer.
• Presbyterian Hospital (Albuquerque): Largest non-profit health system in New Mexico with comprehensive acute, tertiary, and specialty services. Primary outmigration destination for Carlsbad patients needing higher-acuity care.

Regional players

• Lovelace Regional Hospital - Roswell: Comparable sub-100-bed community acute care hospital serving a similar rural New Mexico catchment (Roswell/Chaves County); same service-line breadth and same payer mix, making it the closest regional peer to Carlsbad Medical Center.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CarlsbadMedicalCenter
• LinkedInlinkedin.com/company/carlsbad-medical-center

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carlsbad Medical Center