ICG Software Group
ICG Software Group is a Spain-based, founder-owned vendor of integrated POS hardware and software for hospitality, hotel, and retail businesses, distributed across 70+ countries through 25 international concessions and serving enterprise customers such as Desigual and El Nacional.
- Company typePrivate
- Founded1985
- HeadquartersTorrefarrera, Spain
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
ICG Software Group firmographics
Firmographics- Name
- ICG Software Group
- Legal name
- INICIATIVES DE COMUNICACIONS GEMINIS S.L.
- Website
- https://icg.es
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ICG Software Group is a Spain-based, founder-owned vendor of integrated POS hardware and software for hospitality, hotel, and retail businesses, distributed across 70+ countries through 25 international concessions and serving enterprise customers such as Desigual and El Nacional.
- Ownership category
- akta.pro rank
ICG Software Group industry classification
Industry- Product category
- Point-of-Sale (POS) and Business Management Software for Hospitality, Hotel, and Retail
- NAICS
- Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
- akta.pro secondary industries
- Point-of-Sale (POS) & On-Property Commerce (THALACAI), POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE)
Keywords
Where ICG Software Group is headquartered
LocationHeadquarters
- HQ city
- Torrefarrera
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
ICG Software Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Supply Chain, Marketing or Sales, Operations
Revenue model
- Software Licenses and Subscriptions: ICG provides proprietary POS software solutions for hospitality, hotel, and retail sectors. Revenue is generated through software licenses and subscriptions for solutions like FrontRest, FrontRetail, FrontHotel, ICGManager, and related modules.
- Hardware Sales: Sale of POS terminals (BeatlePOS II, FlatPOS II, HioPOS), thermal printers, cash drawers, and scales as part of integrated solution offering.
- Technical Support and SAT Services: Official Technical Assistance Service (SAT) provides support, repairs, and incident resolution for devices, generating service revenue.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
ICG Software Group product offering
Product offeringCore offering
ICG Software Group develops, manufactures, and distributes integrated point-of-sale and business-management technology — including proprietary POS software (FrontRest, FrontRetail, FrontHotel, ICGManager, HIOPOS) and in-house manufactured hardware (BeatlePOS II and FlatPOS II terminals, thermal printers, scales, and CashDro cash-management devices) — for hospitality, hotel, and retail operators worldwide. The offering spans vertical-specific POS workflows, centralized multi-store management, workforce planning, real-time analytics, e-commerce integration, and automated cash handling, delivered through direct enterprise sales and a network of 25 international concessions across 70+ countries.
Product overview
ICG Software Group offers a comprehensive ecosystem of technology solutions for hospitality, hotel, retail, and business management sectors. The portfolio includes hardware products (POS terminals like BeatlePOS II and FlatPOS II N, thermal printers, scales, cash management systems like CashDro) and software applications (FrontRest, FrontRetail, FrontHotel for sector-specific operations). Central management is handled through ICGManager, while specialized modules cover areas like inventory (StockManager), analytics (ICGAnalytics), employee scheduling (ICGPlanner, ICGPresence Control), and e-commerce (ICGCommerce 4.0). The cloud-based HIOPOS platform and HioScreen digital signage extend the ecosystem. The company also provides cash management solutions (CashDro 6/7/Master) for banking, malls, and hypermarkets. Solutions are distributed through a network of international concessions and authorized distributors across more than 70 countries.
Differentiator
Problem solved
Functional benefit
Brands
- HIOPOS: Cloud-based point of sale and management solution for hospitality and retail businesses.
- CashDro
Products and services
- FrontRest Point of Sale software specifically designed for the hospitality and restaurant sector, managing orders, tables, and service operations for restaurants and food-service operators.
- FrontRetail Retail-focused POS software for managing sales, inventory, and customer transactions in retail stores such as boutiques, perfumeries, supermarkets, and shoe stores.
- FrontHotel Hotel management software for front desk operations, reservations, and guest services for hotel properties and chains.
- ICGManager Centralized management platform for multi-location operations, available in Advanced, Basic, CRM, and Pyme variants for different business sizes.
- TeleComanda Kitchen display and order communication system for hospitality environments, streamlining kitchen workflow between front-of-house and kitchen.
- StockManager Inventory and stock management module for tracking products, supplies, and materials in hospitality and retail operations.
- ICGAnalytics Business intelligence and analytics platform providing real-time sales insights and reporting for hospitality, hotel, and retail operations, with a specialized ICGAnalytics Hotel edition.
- ICGPlanner Employee scheduling and planning tool for retail and hospitality businesses.
- ICGPresence Control Employee attendance and time tracking software for workforce presence management.
- ICGCommerce E-commerce integration platform (ICGCommerce 4.0) connecting online and offline retail operations for omnichannel commerce.
- ICGCheck-in Online Online guest check-in solution for hotels, enabling digital pre-arrival registration and remote check-in.
- HIOPOS Cloud-based Point of Sale platform offering scalability and remote management for hospitality and retail businesses.
- BeatlePOS II Point of Sale terminal hardware with Intel i3 or i5 processors, designed for hospitality and retail environments requiring reliable performance in high-traffic establishments.
- FlatPOS II N Slim-design POS terminal for modern retail and hospitality environments requiring space-efficient solutions.
- HioPOS 15.6" Cloud-connected POS terminal with 15.6-inch display, part of the HioPOS cloud ecosystem.
- ICG Thermal Printers (TM ICG Printer, ICG Front Printer, ICG Printer) Line of thermal receipt printers (TM ICG Printer, ICG Front Printer, ICG Printer) for Point of Sale environments in hospitality and retail, including front-loading counter variants.
- ICG Scales (Scale TS10, Scale TS20) Weighing and price-labeling scales (Scale TS10, Scale TS20) for retail environments such as supermarkets and food stores.
- CashDro (CashDro 6, CashDro 7, CashDro Master) Automated cash management hardware and software (CashDro 6, CashDro 7, CashDro Master) for banking, malls, and hypermarkets.
- HioScreen Digital signage and customer display solution for retail environments.
- ICGRoomService Mobile (Housekeeping & Maintenance) Mobile housekeeping and maintenance management applications for hotel operations, covering room cleaning tracking and maintenance ticket handling.
- Official SAT (Technical Assistance Service) Authorized Technical Assistance Service delivering repairs, incident resolution, and ongoing technical support for ICG hardware and software deployments.
Quantifiable outcome
- Manage 200 employees serving 770 customers simultaneously 365 days a year
- +1 more outcomes
Companies that use ICG Software Group
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
ICG Software Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
ICG Software Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, minor and important.
- CashDrocoreCashDro is part of ICG Group's three business divisions. CashDro cash management equipment (CashDro 6, CashDro 7, CashDro Master) was presented at EuroCIS 2019 for banking, malls and hypermarkets. Marketing agreements were signed at INTERNOGA in Hamburg for German market expansion.
- HIOPOS (HioPOS)coreHIOPOS is one of ICG Group's three business divisions. Cloud-based POS solution being consolidated in German market through marketing agreements signed at INTERNOGA trade fair in Hamburg.
- INTERNOGAminorTrade fair partnership for market expansion - INTERNOGA is a major food and hospitality trade show held in Hamburg where ICG showcased CashDro and HIOPOS products to the German market.
- Official SATs (Technical Assistance Service)importantAuthorized Technical Assistance Service providers distribute products, communicate customer data to ICG after product acquisition, contracting services, device repairs, or incident resolution.
- Professional Distribution ChannelimportantProfessional distribution partners authorized by ICG to sell and implement solutions, trained to ensure quality analysis and implementation of ICG solutions.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ICG Software Group competitors and assessment
Company assessmentOthers
- Ingenico (Worldline): Major POS terminal manufacturer and payment services provider in Europe. Ingenico competes with ICG on POS hardware and the broader integrated payments proposition, and is a frequent supplier to many of the same retail and hospitality merchants.
- Verifone: Global provider of payment terminals and POS hardware widely used in retail and hospitality. Verifone competes with ICG's hardware portfolio (BeatlePOS, FlatPOS, HioPOS terminals and CashDro cash management devices) on the device side, though it does not compete on software.
Direct peers
- Lightspeed Commerce: Cloud POS and commerce platform for retail and hospitality SMBs and mid-market chains. Lightspeed overlaps with ICG's FrontRetail, FrontHotel, and FrontRest offerings and competes for similar multi-location retail and restaurant customers in Europe and globally.
- Toast: Cloud-native POS platform purpose-built for the restaurant and hospitality vertical — ICG's primary segment. Toast competes directly with HIOPOS and FrontRest for the same multi-unit restaurant and hotel customers, differentiated by its scale, cloud-only architecture, and integrated payments.
- TouchBistro: iPad-based POS built for restaurants and food service, a direct competitor to ICG's FrontRest. TouchBistro targets the same full-service and quick-service restaurant segment with a cloud- and subscription-led model.
Broad incumbents
- Oracle MICROS: Oracle's hospitality and food-service POS and property-management suite, a long-standing incumbent in hotels and large restaurants. MICROS competes with ICG's FrontHotel and FrontRest at the upper end of the market where enterprise-grade reliability and global support matter.
- Shopify POS: Shopify's retail POS and commerce platform, integrating online and in-store retail. It competes with ICG's FrontRetail and ICGCommerce for omnichannel retail customers and is a meaningful threat in the boutique and fashion segments where Desigual operates.
- NCR Voyix: Enterprise POS and self-checkout solutions for retail and hospitality, particularly large chains. NCR Voyix is a long-standing broad incumbent competing with ICG's supermarket (Pyrenees-style) and large-retail deployments.
Emerging players
- Revel Systems: iPad- and cloud-based POS for restaurants and retail, with an integrated enterprise offering. Revel competes with ICG's FrontRest and FrontRetail in the mid-market and chain segment.
- Square (Block): Square provides integrated POS hardware and software for SMBs across retail and food service. While more SMB-focused than ICG's enterprise sweet spot, it competes for entry-level hospitality and retail customers and brings a strong integrated payments stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ICG Software Group social profiles
Digital presenceICG Software Group compliance and trust
Trust signalCompliance1 record
ICG Software Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICG Software Group leadership team
Management profileNumber of profiles
Profiles1 record
ICG Software Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
ICG Software Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICG Software Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICG Software Group
What does ICG Software Group do?
ICG Software Group develops, manufactures, and distributes integrated point-of-sale and business-management technology — including proprietary POS software (FrontRest, FrontRetail, FrontHotel, ICGManager, HIOPOS) and in-house manufactured hardware (BeatlePOS II and FlatPOS II terminals, thermal printers, scales, and CashDro cash-management devices) — for hospitality, hotel, and retail operators worldwide. The offering spans vertical-specific POS workflows, centralized multi-store management, workforce planning, real-time analytics, e-commerce integration, and automated cash handling, delivered through direct enterprise sales and a network of 25 international concessions across 70+ countries.
Is ICG Software Group a public or private company?
ICG Software Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ICG Software Group founded?
ICG Software Group was founded in 1985. It employs 101 to 250 people.
Where is ICG Software Group based?
ICG Software Group is headquartered in Torrefarrera, Spain, in the Europe region.
How does ICG Software Group make money?
Three revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are hardware Sales and technical Support and SAT Services.
Who are ICG Software Group's main competitors?
Others on record are Ingenico (Worldline) and Verifone. Direct peers are Lightspeed Commerce, Toast and TouchBistro. Broad incumbents are Oracle MICROS, Shopify POS and NCR Voyix. Emerging players are Revel Systems and Square (Block).
Does ICG Software Group have an API?
No public API is recorded for ICG Software Group.
What industry is ICG Software Group in?
ICG Software Group's product category is Point-of-Sale (POS) and Business Management Software for Hospitality, Hotel, and Retail. Its primary akta.pro industry code is FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms), with a secondary code of THALACAI, Point-of-Sale (POS) & On-Property Commerce. Its NAICS code is 51321 and its SIC code is 7372.